HP Office Jet Pro 8500 A: printer refuses to send photos to the computer. He wants to print.

Similar Questions

• OfficeJet Pro 8500: Office Jet Pro 8500 blue print as rose/violet-all ink cartridges are full?

  Something blue prints as a pink/purple color.  Recently replaced the Cyan cartridge.  No other cartridge is the replacement level yet.

  Ideas?

  Hi @KFDLou,

  Please try these steps and getting back to me.

  As indicated in the document "If there are still defects on the page after the print head has been cleaned once, go to solution to replace one or two print heads."

  Solution 6: replace one or two print heads

  If you have done all the troubleshooting steps and you are still experiencing a problem, replace the printhead.

• Office jet pro 8500

  My iPad is no longer connect to print from my hp office jet pro 8500 a printer

  Thanks for your replies; Since I was so impatient, I decided to reinstall the drive in my laptop again. I had a virus at some point and maybe uninstalled something. Whether, after reinstalling the hp disk I not had a problem. Thanks again for responding. I don't know that I'll need your help again.
  Sara099

• 8500 HP OFFICE JET PRO 8500 A909n error: B87126D0, unit will not turn off or print

  I'm having the same problem as described by others, "error of 8500 HP B87126D0, unit not turn off or print.

  I followed all the instructions from documeneted on this thread. I also replaced the power Module, in the hope that would solve my problem. I have an OFFICE JET PRO 8500 A909n PRIME

  Not sure why the solution cannot be posted here, as I see many others with this same error and the exact symptoms.

  Whatever it is, I really appreciate a solution 'private' as well.  Really, I love this printer and would rather not have buy another.

  Thanks in advance!

  Hello @rnegron57,

  Welcome to the Forums of HP Support! I see that you have found an error code on your HP Officejet Pro 8500 first, you are unable to power the printer on or off.

  You have completed the recommendations online without success, and you've seen other members of the community receive private messages. I would like you to take a look here: printer resets: What You Should Know

  I went ahead and you sent a private message, please go to your user page to the right of your name, you will see your Inbox.

  I'll watch for your reply, I would like to know the results.

  Thank you for being a part of the community of HP. Please let me know if this helps solve the problem by marking this message as "accept as Solution" . If you need more assistance let me know and I will gladly do whatever I can to help. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

• Office Jet Pro 8500 won' t scan

  Help.  My Office Jet Pro 8500 scan is no longer.  I click on the printer icon and select scan.  It seems to be analyzed.  But there is no sign of an item scanned on my desktop which is where I selected the item scanned go.  I have a Macbook Air with OS 10.9.5

  It works!  Thank you very much.

  As you are a HP pro, maybe you can help me solve my second problem.  I have the HP Office Jet Pro 8500 connected to my Panasonic phone answering machine.  He used to work without fault.  When a call came, she was not picked up the appellant was able to leave a message. If a fax came the HP received the fax.  But recently, when a call comes in, the HP picks up, anticipating a fax, and the appellant was not able to leave a message.  Any suggestions?

• Office Jet Pro 8500 in endless loop warm-up.

  I have a HP Office Jet Pro 8500 running on a network on Windows 7. Recently, my printer seems to go into an endless loop. When I turn it on, it says "warming up". He feeds then for a few seconds and then returns to heat". The printer then repeats this cycle without end I'd appreciate any help.

  The print head is until warranty, but I stil problems. I decided to buy a new printer with a WARRANTY EXTENSION. Thanks a lot for your help.

• Office jet pro 8500 software for os 10.8

  I have a week I have Mac OS X 10.8 running.

  My not so new Office jet Pro 8500 910 a has a disk for OS 10.6.

  When you try to install the printer an error message is displayed.

  The help of HP suggests using the Mac update, but I guess as have not yet had time to do an update to the 8500.

  It doesn't seem to be a download again on the HP site.

  Any ideas on what I can do, and before anyone suggests, I don't want to buy a new printer!

  Well Yes, I recommend a few levels:

  1. the base drivers from Apple (at HP, in fact): http://support.apple.com/kb/DL907

  2. restart your Mac.

  3. download and install the full setting: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-108394-1&cc=us&dlc=en&lc=en&os=219&product=4083969&sw_lang=

• Office Jet Pro 8500 a menu on my PC has changed

  I have an Office Jet Pro 8500 has. The menu on my PC when I turn on the unit has changed. Before he gave me access to change the settings for photos, Scans, etc. and save these settings. There was lots of other options too.

  Now what I get is a Quick Menu on PC that does not allow me to do so much and can not save the settings. Were there an update that caused it? If so, how can I get that back?

  Does anyone else have this problem?

  Thank you

  Tony

  You are of the correct crime, there was an update for this software which has led to this issue.

  You will need to uninstall the current software that you have for the Officejet 8500 and reinstall with the latest drivers.

  Choose the appropriate driver for the correct version of 8500 a you have below:

  OfficeJet 8500 a A910a drivers
  OfficeJet 8500 has more pilots
  OfficeJet 8500 a Premium drivers

• Office Jet Pro 8500 offline will not be printed

  Help, please! I can't get my Officejet Pro 8500 Wireless print. I had this printer since early September and did not it works wireless on my laptop with the exception by using the USB configuration.

  I have a Dell laptop that I had problems at the beginning to recognize the printer, but it does now. But when I go to print, I get an error message that the printer is 'offline' and I get another error message "failure of the document to print. I made sure that the printer is online via the Control Panel, printers etc. sequence. I turned off the printer and unplug the router, too which is a Linksys WRT350N Wireless N. But in vain. I have desktop Dell that is wired through the router works fine, just like two other laptops wireless HP and a Sony Vaio that print wireless. The last two under Vista, so that the Dell laptop in question runs XP Professional and the Dell XP desktop computer. I have the same problem with a HP C4500 wireless that works very well with all the computers in my house except the Dell laptop. Any help is appreciated.

  Sincerely,

  DeeDubb

  Yes, it's your problem.  VPN will not allow an accessory device network, including printers, while VPN is active.

• Office Jet Pro 8100 sometimes prints random text

  I have a new Office Jet Pro 8100 and I love it!  However, sometimes when print a monthly newsletter or magazine text will become jumbled up garbage.  Text that is embedded in the images is ok, but sometimes not.  That I remember that this only happens with pdf documents.

  If I come back and re - print pages, it comes out ok.  Sometimes, several pages are ok and then the text will be jumbled up.

  What is a printer problem, or something in the text document upset the printer?

  Hello

  If the problem persists, please use the following document to solve the problem; Page impriment continuous characters strange or scrambled in Windows.

  I look forward to hear from you.

• Office Jet Pro 8600 that printing of the iPad

  I am running Linux Ubuntu 12.04 LTS and have recently have not been able to print from it. My printer is the Office Jet Pro 8600, and on the first week I got it Setup print without problem. Now, I can only print from my iPad and when I try to print from my computer it says that it completed the work.

  Hello frashure11!

  About your problem, I suggest you check if you receive the internet signal or uninstall and reinstall your HP printing software again. The reason of why I tell you to do these is because when you try to print wireless, then you know how much you receive signals. For example, if you do not receive the maximum amount of the signal, then the chances are that printing occurs slowly. Sometimes, you can also try to uninstall the printer software and reinstall it again. But before you do that, re - check that your internet connection is to give a signal properly. I prefer lets you choose a password that has a security code, so that you can receive the maximum signal, somewhat, rather than having several people use it. Thus, your internet will go slowly and your impression will slow down.

  I hope this works!

• Office jet Pro Premium 8600: print 2 sides

  I use a Macbook Pro OS X 10,11.3.  I also have on my computer Microsoft Office for Mac.  My printer (Office jet Pro Premium 8600) allows a 2 sided printing except if I try to print something from Microsoft Word.  When I try to print with Word, for 2-sided printing option does not appear.

  How can I make 2 sides print with Word?

  Hi @John52387,

  Thank you for your participation in the Forums of HP Support! I'd be happy to help you print 2 sides of the word. I suspect that you may need to select printing 2 sides in another program, and then save these settings as a preset impression. Once you have created this new preset, you can select the preset when you print from Word.

  Although the following Apple article says OS X Yosemite in the title, the instructions also apply to El Capitan: Save your settings to print to use later.

  Thank you. If you need more assistance let me know and I will gladly do whatever I can to help.

  If this resolves the issue, please click Accept as Solution button below to help others find what worked for you.

• Office jet pro 8500 wireless/updated A910g

  Can I change to A910g A909g on my jet pro 8500 Wireless Office?

  No,

  HP Officejet Pro 8500 (A910) a is a completely different model than the model of 8500 Wireless (A909).

• HP Office Jet Pro 8600: Error Message: Scan in use - wait until the job is done

  Have used my scan function without problem since the purchase of machine and one year on Microsoft Windows 10.  Last week I did some scans - now this week when I try to use my scan function I get the following error message: Scanner is busy.  The scanner is currently in use.  Wait until your previous task is completed, and then try to scan the image.

  -There is no unfinished business and I can't find anywhere to clear the error or erase any task the scanner thinks he's working on.  Has anyone met and solved this problem?

  Thanks in advance for any help you can provide!

  ritao

  Hello

  Thank you for using the HP forum. You can try the following:

  Please download and run the HP Print and Scan Doctor (PSDR) tool to diagnose and solve your problem

  http://h20180.www2.HP.com/apps/NAV?h_pagetype=s-926&h_lang=en&h_client=s-h-E016-1&h_keyword=DG-PDU

  If this does not work, you need to maybe uninstall and reinstall the software COMPLETE features:

  Please uninstall and reinstall the software COMPLETE features, follow these steps:

  1. download and save the software COMPLETE features (do not install online)

  http://support.HP.com/us-en/drivers/selfservice/identify?q=+HP+Office+Jet+Pro+8600&tool=s-002#Z7_3054ICK0K8UDA0AQC11TA930O2

  Before you download, choose the right model, the operating system and complete software functionality.

  2 uninstall the software from your computer
  3. install the FULL feature software "saved".

  Here are some resources for you scan:

  Quick Guide for scanning needs

  http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/quick-guide-to-your-scanning-needs/m-p/5625126

  Hope that helps!

• Office jet pro 8500 a: elimination of printer, was this encrypted model? How to destroy the hard drive?

  This model encrypted?

  If this is not the case, how to destroy the hard drive? Where is the hard drive?

  Hi @Diane47,

  Thanks for joining the Forums of HP Support with your request to printer.

  I understand that you have a HP Officejet Pro 8500 has e-all-in-one printer you plan to elimination and you wonder if the hard disk is encrypted and how to destroy the hard drive. I would like to help with that.

  HP Officejet Pro 8500 has e-all-in-one printer don't have a hard drive. It contains a very small amout of memory, so it can keep in memory the printer and fax settings.

  You can clear the memory by restyoring the printer back to the default values.

  1. on the printer Panel, select Setup.

  2. from the Configuration menu, select Tools.

  3. on the Tools menu, select Restore Factory Defaults.

  HP offers to recycle their products for you. If you want to know more about it, please click here.

  Please let me know if that solves the problem, or if you need assistance.

  Indeed, if this help you to achieve a solution please click the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!