HP Office jet Pro 8600 is not using ink magenta or yellow

Recently, I've changed the ink cartridges black and cyan hp recommended but no real products. Since then, the machine only prints in cyan and black. I've now loaded with hp real poducts, nothing helps. I cleaned the printhead several times without success. I also powered down and disconnected the electrical installation.

Thanks for your efforts, but it seems to me the print head.

He has only 5000 printed pages so I'll see if I can get a new one under warranty

Tags: HP Printers

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  • Office jet pro 8600 software not available for installation mac


    We are trying to install a jet of office pro on mac OS X 10.8.3 8600.   It keeps saying that the software is not available?

    I tried installation disc as well as the driver download from the internet.

    Hi hghlanderschool,

    I can't wait to hear that you have questions.  Can you send me a picture of the dialog box that fills the error.  Based on the information provided the procedure below can help solve the problem.  To learn more about your product, click here.

    A. remove all instances of the OJ8600 which is present in the applications software

    1 double-click on icon HD Mac desktop

    2. Click Applications, and then click folder Hewlett-Packard

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    7. when the UI program uninstall is complete, drag all icons of the product to the trash

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    9. double-click on activity monitor. Open the activity monitor

    10. under the name of process, click on any process that begins by HP, and then click on leave

    11. click on leave again.

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    B. reset the operating system printing system: NOTE: If OTHER PRINTERS ARE INSTALLED this WILL REMOVE THEM, if YOU DO NOT WANT that to HAPPEN please DO NOT COMPLETE THIS STEP

    1. choose System Preferences from the menu Apple .

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    3 hold down the Option key while clicking on the "-" (deletion of printer). If no printer currently not added, hold down the CTRL key while clicking on the box that appears above the button "+" (add printer), and then choose Reset printing system... from the context menu.

    C. all software update:

    1. from the Apple menu, choose software update

    2 software Update checks the available updates. In the software update window, select the items you want to install, then click on install. Usually, you should install all available updates.

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    Thanks in advance!


    We are pursuing.

    Next would be to put a static IP address on the printer.

    To have the information needed to set the static IP address on the printer, press the right arrow on the front panel of the printer > installation > reports > network configuration.

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    Have you tried to do a hard reset?
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  • How to scan using your HP Office Jet Pro 8600

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    1. go to control panel and choose:

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    Hello Acupuncture,

    Thank you for posting your solution you found yourself, on the use of the scanning function on your HP OfficeJet Pro 8600. I apologize as we were not fast enough to answer one of your questions on the Forums of HP Support. I've been able to check your user page but could not find your original post on us asking how Scan, did you remove the question? Anyway I'm glad you are now to the top and scanning of your JO 8600.

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    Quick Guide for scanning needs


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    With the help of a Microsoft Windows 10 w / a HP Office Jet Pro 8600. How can I get the printer to operate windows 10?


    Please download the software package and the following driver and install on your computer (s) 10 of Windows:


    Kind regards.

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    Kind regards


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    Download and install the software by following the link below:


    Kind regards.


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