HP Office jet Pro 8600 is not using ink magenta or yellow
Recently, I've changed the ink cartridges black and cyan hp recommended but no real products. Since then, the machine only prints in cyan and black. I've now loaded with hp real poducts, nothing helps. I cleaned the printhead several times without success. I also powered down and disconnected the electrical installation.
Thanks for your efforts, but it seems to me the print head.
He has only 5000 printed pages so I'll see if I can get a new one under warranty
Tags: HP Printers
We are trying to install a jet of office pro on mac OS X 10.8.3 8600. It keeps saying that the software is not available?
I tried installation disc as well as the driver download from the internet.
I can't wait to hear that you have questions. Can you send me a picture of the dialog box that fills the error. Based on the information provided the procedure below can help solve the problem. To learn more about your product, click here.
A. remove all instances of the OJ8600 which is present in the applications software
1 double-click on icon HD Mac desktop
2. Click Applications, and then click folder Hewlett-Packard
3. double click on uninstall HP
4. click on continue when opens
5 Select HP product to remove (OJ8600), then click on uninstall
6. When prompted enter admin information (name of user and password)
7. when the UI program uninstall is complete, drag all icons of the product to the trash
8. return to the Applications and then click the Utilities folder
9. double-click on activity monitor. Open the activity monitor
10. under the name of process, click on any process that begins by HP, and then click on leave
11. click on leave again.
12. close the activity monitor
13 empty the trash
14 disconnect the product and then restart your computer
B. reset the operating system printing system: NOTE: If OTHER PRINTERS ARE INSTALLED this WILL REMOVE THEM, if YOU DO NOT WANT that to HAPPEN please DO NOT COMPLETE THIS STEP
1. choose System Preferences from the menu Apple .
2. choose Print & Fax on the menu display .
3 hold down the Option key while clicking on the "-" (deletion of printer). If no printer currently not added, hold down the CTRL key while clicking on the box that appears above the button "+" (add printer), and then choose Reset printing system... from the context menu.
C. all software update:
1. from the Apple menu, choose software update
2 software Update checks the available updates. In the software update window, select the items you want to install, then click on install. Usually, you should install all available updates.
3. Enter an administrator account name and password.
4. when the installation is complete, restart the computer if necessary.
D. reinstall printer with USB cable
1. turn the printer and the computer
2. connect the USB cable for printer
3. USB connection to computer
Note: this should automatically add the printer, if it does not manually add the TI-see below *.
4. open system preferences, and then click Print & Fax
5. click on the sign under component printer +.
6. click on the name of the printer
7. click on add
8. test the functionality
I hope this helps!
Apparently, I need to enter a proxy address. Where can I find details of proxy? I use Windows 7 and I just installed the printer successfully (wireless)
Thanks in advance!
We are pursuing.
Next would be to put a static IP address on the printer.
To have the information needed to set the static IP address on the printer, press the right arrow on the front panel of the printer > installation > reports > network configuration.
B. open internet explore and type the IP address of the printer in the address bar, then press on enter.
The printer's built-in web server should pull up.
C. click on the network tab upward.
On the left side, click IPv4 on your connection type, wired or wireless.
D. change the IP from automatic to manual.
Enter the same IP address, the default gateway and the subnet mask.
Enter for the primary dns 18.104.22.168 and 22.214.171.124 secondary, then click on apply.
E. after is the button clicked apply to apply the static IP settings, enable Web Services.
don't copy everything at the top of the document
How you try to perform the copy? Of the bucket or the ADF?
Have you tried to do a hard reset?
* Unplug the unit while the printer is on
Disconnect the other end of the power cord from the wall jack directly
* Wait 30 seconds
* Plug the unit back to the printer
I would like to know how this happens.
Well, I got my answer because I could not find a topic 'resolved' in this regard. So I decided to post my findings to help the next interrogator (is that a word = the one interviewing). FYI - I am not a "geek", and while I can find my way around a computer it sometimes takes a while. Also, I have Windows 7 on this laptop if it makes a difference.
1. go to control panel and choose:
2. material and audio, then
3 devices and printers, then
4 fax - HP Office Jet Pro 8600 (network) or whatever printer choice applies to your situation, then
5 HP Printer Wizard, then
6 scanner activities, then
7. analyze a document or a picture, then
8. Save as PDF
10. save in a folder you choose
I know this may seem simplistic to most of you, but maybe someone like me is out there, trying to find this out and this could help.
Thank you for posting your solution you found yourself, on the use of the scanning function on your HP OfficeJet Pro 8600. I apologize as we were not fast enough to answer one of your questions on the Forums of HP Support. I've been able to check your user page but could not find your original post on us asking how Scan, did you remove the question? Anyway I'm glad you are now to the top and scanning of your JO 8600.
For later use, I would like to you to take a look here: how Scan: Windows 7, here we will give all the options and shortcuts on scanning with or without the HP software as well as a few cool features, like the scan from the front panel of your 8600 and adding several pages in a single file.
Yet once I thank you for taking the time to help other members of the community, so thank you once again!
Have used my scan function without problem since the purchase of machine and one year on Microsoft Windows 10. Last week I did some scans - now this week when I try to use my scan function I get the following error message: Scanner is busy. The scanner is currently in use. Wait until your previous task is completed, and then try to scan the image.
-There is no unfinished business and I can't find anywhere to clear the error or erase any task the scanner thinks he's working on. Has anyone met and solved this problem?
Thanks in advance for any help you can provide!
Thank you for using the HP forum. You can try the following:
Please download and run the HP Print and Scan Doctor (PSDR) tool to diagnose and solve your problem
If this does not work, you need to maybe uninstall and reinstall the software COMPLETE features:
Please uninstall and reinstall the software COMPLETE features, follow these steps:
1. download and save the software COMPLETE features (do not install online)
Before you download, choose the right model, the operating system and complete software functionality.
2 uninstall the software from your computer
3. install the FULL feature software "saved".
Here are some resources for you scan:
Quick Guide for scanning needs
Hope that helps!
With the help of a Microsoft Windows 10 w / a HP Office Jet Pro 8600. How can I get the printer to operate windows 10?
Please download the software package and the following driver and install on your computer (s) 10 of Windows:
I have an Office Jet Pro 8600 and need to know if there is a way to fix the screen faded. You don't see the options like print, scan, fax, tools... It isn't that I know where they are and who's who for the most part.
In addition, scanning is not clear. Everything is faded. However, it still prints and faxes by a fine. I hope I don't have to buy a new All In One Printer. I finally got most of the glitches and tricks when I have a problem with it. Is it possible that there is a light bulb needs to be changed or something? I appreciate your help & feed back as soon as possible. I use in an office on a daily basis.
Welcome to the Forums of HP's Support.
I see that you have some problems with the copy and see the display on your Officejet 8600 e-all-in-one printer. I can help you with that.
To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once it is, while the printer is on, remove the power cable at the back of the printer for one minute.
If after the above, that you can't always see the screen or copy clear, the printer needs to be replaced because it has no replaceable bulbs in the scanner or the display. You can contact the HP Support by clicking here and filling out the form below to see what options are available.
Please let me know if that solves your problems. If so, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.
I am running Linux Ubuntu 12.04 LTS and have recently have not been able to print from it. My printer is the Office Jet Pro 8600, and on the first week I got it Setup print without problem. Now, I can only print from my iPad and when I try to print from my computer it says that it completed the work.
About your problem, I suggest you check if you receive the internet signal or uninstall and reinstall your HP printing software again. The reason of why I tell you to do these is because when you try to print wireless, then you know how much you receive signals. For example, if you do not receive the maximum amount of the signal, then the chances are that printing occurs slowly. Sometimes, you can also try to uninstall the printer software and reinstall it again. But before you do that, re - check that your internet connection is to give a signal properly. I prefer lets you choose a password that has a security code, so that you can receive the maximum signal, somewhat, rather than having several people use it. Thus, your internet will go slowly and your impression will slow down.
I hope this works!
Envelopes and labels can be printed using the paper on top of the Office Jet Pro 8600 more printer all-in-one?
If printing envelopes the lower tray, should I remove the paper from the tray and adjust the margns?
You are not able to print labels or envelopes of the ADF, for copying or scanning only. Also, it is not necessary to remove the regular printer paper to print on these types of media, even if it can make it a little easier. All you have to do is go to word or any other type of program allows you to print and select the appropriate model label or envelope and follow the instructions.
Let me know if you need additional assistance.
Hello. I downloaded the software for this printer (HP Office jet Pro 8600 Plus) to my computer using a disk and had no problems. Now the printer has stopped working, and no matter what I did it would not return to work. So they told me to uninstall the program and restart. However I can't find the disc so have tried to do this even though the website upload support. However, it allows me to do so, he used actually even open the Web page, I need to download. What's not? Will I go and order a new drive at HP for this printer. Thank you
Download and install the software by following the link below:
I have a problem recently set at the point to save a scanned image. My HP Office Jet Pro 8600 more communicates very well with my MacPro conputer but save him as option is grayed out. I tried savving in jpg or pdf, but grayed out now. I don't know how this some. I had the sytem for a few years and am just now finding this problem. I wonder for a prefix (I remember this, but...) and no matter what I enter here the Save as button remains greyed out.
It works if I choose 'print' scanned image print and then saved as a pdf.
I tried everything turning on and off. The scanner is connected to the wireless computer.
Any help will be appreciated.
Thank you for using the HP Forums.
Have you installed the HP Easy Scan software?
If you do not, we recommend that do you so and use the analysis of the HP.
Let us know if it works (what you are able to save your work) after you use the HP Easy Scan.
HP Officejet Pro 8600 print/fax/scan/copy/web; Model: SNPRC-1101-01; FPU: CM749-64001; S/N: [redacted].
I use the operating system is Windows 7 on an AMD FX (tm) - 6100 Six Core CPU 3.3 GHz, 8 GB RAM, 64-bit operating system.
I've not seen this topic. I searched on the site of HP.
Description of the problem:
Just bought a HP Office Jet Pro 8600 printer. Time to install the software, but I had a Virgin software disk. What software should I download: drivers of course... what else?
Hello, welcome to the forums!
I saw your post about requiring the software and the driver for your Windows 7 system and your Officejet 8600. If you use the printer HP install wizard for Windows, which will search for the drivers and the software you need and will run the installation for you. You will not need all a disc.
I hope that helps! Response please that if you have problems, I will gladly help you!
I had my Office Jet Pro 8600 more for a few months and have been scanning a pretty good volume without problems. Now, I have what I believe to be a their material. That's the problem. I'm getting random LARGE band (broad sense) about 1/2 to 3/4 inch of black, gray, or white streaks down the pages. I had the problem of cleaning so I cleaned everything, always there, but not every time. So I raised the lid and set the paper on the glass, guess what still there. So now I know that it is NOT a problem of cleaning. Switch papers, always there. Is not a problem of cleaning, not a charger problems, not paper I'm scanning. At this point, the only thing I can think is that some of the scanning light is on the fritz. It seems to do better after a rest and as I said it comes and goes. Any ideas anyone? I think that this could be a problem of default. Please let me know.
If the printer is to give you a black line when scanning/copying with the ADF and flat, then I would hazard a guess that the printer is connected to a surge protector. If so, then try the following steps.
* Unplug the printer while on
Disconnect the other end of the power cord from the surge protector
* Wait 60 seconds
* Plug the printer back to power on a direct outlet
The 8600 does not need to have a surge between her protector and the wall unit has protection against overvoltages, built in. Being doubled surge protection can sometimes cause this type of line to appear using the 8600. I hope this helps.
I have an IMAC desk top connected to an Office Jet Pro 8600, running MAC OS 10.6.8. I can't scanner to scan photos to a specific size. I use the HP utility but no matter what I try to do the witnesses only scanned image angle front right of the scanner glass. How can I change the size of the JPEG scanner and how to scan some picture of the size that I place on the glass?
Thank you for your answer!
Here is a video, Scanning HP 8600 Series to Mac OS. This will show you what you see for your scanning options.
I hope this clears up things and have a good day!
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