HP office jet pro 8600: part of the sticky label stuck in the printer. Paper jams.

I ran a sheet of labels into the printer, part of the top of the sheet of labels is stuck inside the printer.  I ca not see the piece to remove it. I cleaned the rollers and it still jams.  How can I remove the piece of stickypaper? Or what I need to take the printer to get it fixed?

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I had a similar problem when someone brought me a printer with a label stuck on the inside.  I was able to get out the remains with the tweezers, a flashlight and a lot of patience...  With the Officejet 8600, I suggest to unplug the printer, removing the duplexer back and open the cartridge access door.  Do not tip the printer, if you did a lot of printing, there may be excess ink in the service area.

The document here can help find areas to search for the remains of the label.

Tags: HP Printers

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