HP Office Jet Pro 8600: Scanner does not
The scanner no longer works and any document that I scan appears only as a complete document of vertical lines and no recognizable parts of the letter under analysis (text). This happens for self as well as the glass. The printer is plugged directly into a socket and not to a power strip. I did the zero setting: unplug, wait 15 seconds, reconnect. The drivers are up to date and the doctor HP software has not set. The yellow ink is empty, then I print and black ink only until I can get it replaced. I don't think that would cause a problem to scan I just save as pdf and not printing. Any ideas?
Tags: HP Printers
Similar Questions
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HP - Office Jet Pro 8600 Plus ANALYSIS not at all - on WIN 7 64 - bit OS
doesn't recognize PC or connection - using the USB cable. have you tried to re - install software, (brand new) hardware connections.
will print from Word and copy.
HP - msg - "communication scanner cannot be established.
Paper Port 14 (WIN 7 compatible) - "cannot communicate with scanner."
have also disabled firewall McAffee
Need more information to understand the issue.
Just restart the printer and the PC front to do following tasks.
1. are you able to copy of the printer.
2. If so, then use the windows paint program and go to file file-> starting from a Scanner or a digital camera and select the printer to scan
3. If this does not work, there is really a problem with the USB Port. Make sure you use a USB 2.0 port to connect.
Defnitely of computer you have additional USB 2.0 port.
Another choice, opt for a network connection.
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Office Jet 6500 - E709c: Scanner does not work, error 4 (3,14,0)
Scanner stopped working after the OS update to Windows 10. Doctor Analyzer could not help. All the drivers are up to date. Any help?
Hello
Thank you for using the HP Forums.
You can try this alternative scan:
HP extended Scan
FTP://FTP.HP.com/pub/scanners/HPScanExt/HPScanExt.msi
Once it has downloaded and installed, go to start > all programs > HP > HP Scan extended > Run "HP Scan extended.
Let us know if it works.
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When I print wireless, the printer gives me message that the ink is low and he used to feel. However, the printer has new cartirdges of ink and printer records only. I can print with a connector of my HP laptop to the same printer and it works fine.
I restarted my MAC and I don't know what else to do. Very frustrated that I use this printer with my MAC every day and a lot. Help
Problem solved. Printer works wirelessly. I thank very you much for your patience with me and for your excellent step by step insttuctions. I really appreciate you and the work you have done.
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HP Office Jet Pro 8600: Error Message: Scan in use - wait until the job is done
Have used my scan function without problem since the purchase of machine and one year on Microsoft Windows 10. Last week I did some scans - now this week when I try to use my scan function I get the following error message: Scanner is busy. The scanner is currently in use. Wait until your previous task is completed, and then try to scan the image.
-There is no unfinished business and I can't find anywhere to clear the error or erase any task the scanner thinks he's working on. Has anyone met and solved this problem?
Thanks in advance for any help you can provide!
ritao
Hello
Thank you for using the HP forum. You can try the following:
Please download and run the HP Print and Scan Doctor (PSDR) tool to diagnose and solve your problem
http://h20180.www2.HP.com/apps/NAV?h_pagetype=s-926&h_lang=en&h_client=s-h-E016-1&h_keyword=DG-PDU
If this does not work, you need to maybe uninstall and reinstall the software COMPLETE features:
Please uninstall and reinstall the software COMPLETE features, follow these steps:
1. download and save the software COMPLETE features (do not install online)
Before you download, choose the right model, the operating system and complete software functionality.
2 uninstall the software from your computer
3. install the FULL feature software "saved".Here are some resources for you scan:
Quick Guide for scanning needs
Hope that helps!
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Office Jet Pro 8600: office jet pro 8600 clear the display
I have an Office Jet Pro 8600 and need to know if there is a way to fix the screen faded. You don't see the options like print, scan, fax, tools... It isn't that I know where they are and who's who for the most part.
In addition, scanning is not clear. Everything is faded. However, it still prints and faxes by a fine. I hope I don't have to buy a new All In One Printer. I finally got most of the glitches and tricks when I have a problem with it. Is it possible that there is a light bulb needs to be changed or something? I appreciate your help & feed back as soon as possible. I use in an office on a daily basis.
Kind regards
Meredith
Hey @mere4340,
Welcome to the Forums of HP's Support.
I see that you have some problems with the copy and see the display on your Officejet 8600 e-all-in-one printer. I can help you with that.
To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once it is, while the printer is on, remove the power cable at the back of the printer for one minute.
If after the above, that you can't always see the screen or copy clear, the printer needs to be replaced because it has no replaceable bulbs in the scanner or the display. You can contact the HP Support by clicking here and filling out the form below to see what options are available.
Please let me know if that solves your problems. If so, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.
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How to scan using your HP Office Jet Pro 8600
Well, I got my answer because I could not find a topic 'resolved' in this regard. So I decided to post my findings to help the next interrogator (is that a word = the one interviewing). FYI - I am not a "geek", and while I can find my way around a computer it sometimes takes a while. Also, I have Windows 7 on this laptop if it makes a difference.
1. go to control panel and choose:
2. material and audio, then
3 devices and printers, then
4 fax - HP Office Jet Pro 8600 (network) or whatever printer choice applies to your situation, then
5 HP Printer Wizard, then
6 scanner activities, then
7. analyze a document or a picture, then
8. Save as PDF
9 scan
10. save in a folder you choose
I know this may seem simplistic to most of you, but maybe someone like me is out there, trying to find this out and this could help.
Roxi
Hello Acupuncture,
Thank you for posting your solution you found yourself, on the use of the scanning function on your HP OfficeJet Pro 8600. I apologize as we were not fast enough to answer one of your questions on the Forums of HP Support. I've been able to check your user page but could not find your original post on us asking how Scan, did you remove the question? Anyway I'm glad you are now to the top and scanning of your JO 8600.
For later use, I would like to you to take a look here: how Scan: Windows 7, here we will give all the options and shortcuts on scanning with or without the HP software as well as a few cool features, like the scan from the front panel of your 8600 and adding several pages in a single file.
Yet once I thank you for taking the time to help other members of the community, so thank you once again!
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HP Office Jet Pro 8600 thus: Office Jet Pro 8600 more
I have a problem recently set at the point to save a scanned image. My HP Office Jet Pro 8600 more communicates very well with my MacPro conputer but save him as option is grayed out. I tried savving in jpg or pdf, but grayed out now. I don't know how this some. I had the sytem for a few years and am just now finding this problem. I wonder for a prefix (I remember this, but...) and no matter what I enter here the Save as button remains greyed out.
It works if I choose 'print' scanned image print and then saved as a pdf.
I tried everything turning on and off. The scanner is connected to the wireless computer.
Any help will be appreciated.
Hello
Thank you for using the HP Forums.
Have you installed the HP Easy Scan software?
If you do not, we recommend that do you so and use the analysis of the HP.
Let us know if it works (what you are able to save your work) after you use the HP Easy Scan.
Thank you.
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Office Jet Pro 8600 Plus scanning issues
I had my Office Jet Pro 8600 more for a few months and have been scanning a pretty good volume without problems. Now, I have what I believe to be a their material. That's the problem. I'm getting random LARGE band (broad sense) about 1/2 to 3/4 inch of black, gray, or white streaks down the pages. I had the problem of cleaning so I cleaned everything, always there, but not every time. So I raised the lid and set the paper on the glass, guess what still there. So now I know that it is NOT a problem of cleaning. Switch papers, always there. Is not a problem of cleaning, not a charger problems, not paper I'm scanning. At this point, the only thing I can think is that some of the scanning light is on the fritz. It seems to do better after a rest and as I said it comes and goes. Any ideas anyone? I think that this could be a problem of default. Please let me know.
Hey Boefixepa,
If the printer is to give you a black line when scanning/copying with the ADF and flat, then I would hazard a guess that the printer is connected to a surge protector. If so, then try the following steps.
* Unplug the printer while on
Disconnect the other end of the power cord from the surge protector
* Wait 60 seconds
* Plug the printer back to power on a direct outlet
The 8600 does not need to have a surge between her protector and the wall unit has protection against overvoltages, built in. Being doubled surge protection can sometimes cause this type of line to appear using the 8600. I hope this helps.
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Mac for printer Office Jet Pro 8600
I have an IMAC desk top connected to an Office Jet Pro 8600, running MAC OS 10.6.8. I can't scanner to scan photos to a specific size. I use the HP utility but no matter what I try to do the witnesses only scanned image angle front right of the scanner glass. How can I change the size of the JPEG scanner and how to scan some picture of the size that I place on the glass?
Hi paul8588,
Thank you for your answer!
Here is a video, Scanning HP 8600 Series to Mac OS. This will show you what you see for your scanning options.
I hope this clears up things and have a good day!
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Trouble installing the software and the driver for Office Jet Pro 8600
I get error that "additional software is necessary to continue' when I try to install the software and drivers for my wireless printer Office Jet Pro 8600. I just got a new laptop and had at first no parameter problem the printer and it prints fine, but now for some reason it is not print at all. I tried to restart my laptop and printer several times, but it keeps saying printer offline even if it is connected to my wireless. I followed the recommendation of an assignment that suggests to abolish the printer and reinstall, which is where I am now. Now, I can not install this printer at all by the above error message. Help, please!
Thank you!
Hi HSchulz,
When you try to install with the CD, try installing the latest Windows 7 driver from the HP website. Restart the computer, turn off the printer, then reboot your router and then launch the installation. Here is a direct link to the driver file:
http://ftp.HP.com/pub/softlib/software12/COL40120/bi-108858-4/OJ8600_1315-1.exe
Select the connection Wireless option during installation to get the printer on the network and associated with the laptop. Let me know if this helped at all...
I work on behalf of HP.
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Office Jet Pro 8600: eFax
I was looking for a fax to the internet number for my Office Jet Pro 8600. I looked at the forum, but could not tell if my printer was able to do it or not. If you can let me know I would appreciate it.
Old man marine
Hello
Any HP ePrint printer is compatible with eFax and your printer is an ePrint printer:
http://h71016.WWW7.HP.com/HTML/PDFs/CM749AOfficejetPro8600eAiO.PDF
Please contact the eFax company, (with your $), they will show you how to set up.
Kind regards.
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Office Jet Pro 8600: all-in-one Officejet Pro 8600
Hello
My Office Jet Pro 8600 all = 0n - one did a terible grinding noice when pulling back a page for double-sided copying. Do I nbeed something oil?
Thank you
Greg
Hi @Valdavidian,
Welcome to the HP Forums!
I noticed that your HP Officejet pro 8600 deploys a creaking, after the attempt to copy double-sided. I'm happy to discuss this issue for you!
"Try rolls of cleaning and the Firmware update by following the steps described in this guide, a ' paper ' or 'Pick motor stalled" Message appears and the printer is not Pick Up or animal....
If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!
Hope this helps and have a nice day!
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Office Jet Pro 8600 that printing of the iPad
I am running Linux Ubuntu 12.04 LTS and have recently have not been able to print from it. My printer is the Office Jet Pro 8600, and on the first week I got it Setup print without problem. Now, I can only print from my iPad and when I try to print from my computer it says that it completed the work.
Hello frashure11!
About your problem, I suggest you check if you receive the internet signal or uninstall and reinstall your HP printing software again. The reason of why I tell you to do these is because when you try to print wireless, then you know how much you receive signals. For example, if you do not receive the maximum amount of the signal, then the chances are that printing occurs slowly. Sometimes, you can also try to uninstall the printer software and reinstall it again. But before you do that, re - check that your internet connection is to give a signal properly. I prefer lets you choose a password that has a security code, so that you can receive the maximum signal, somewhat, rather than having several people use it. Thus, your internet will go slowly and your impression will slow down.
I hope this works!
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How to print envelopes and labels on an Office Jet Pro 8600 more all-in-one
Envelopes and labels can be printed using the paper on top of the Office Jet Pro 8600 more printer all-in-one?
If printing envelopes the lower tray, should I remove the paper from the tray and adjust the margns?
cor21911,
You are not able to print labels or envelopes of the ADF, for copying or scanning only. Also, it is not necessary to remove the regular printer paper to print on these types of media, even if it can make it a little easier. All you have to do is go to word or any other type of program allows you to print and select the appropriate model label or envelope and follow the instructions.
Let me know if you need additional assistance.
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