HP Office Jet Pro 8600 thus: Office Jet Pro 8600 more

I have a problem recently set at the point to save a scanned image.  My HP Office Jet Pro 8600 more communicates very well with my MacPro conputer but save him as option is grayed out.  I tried savving in jpg or pdf, but grayed out now.  I don't know how this some.  I had the sytem for a few years and am just now finding this problem.  I wonder for a prefix (I remember this, but...) and no matter what I enter here the Save as button remains greyed out.

It works if I choose 'print' scanned image print and then saved as a pdf.

I tried everything turning on and off.  The scanner is connected to the wireless computer.

Any help will be appreciated.

Hello

Thank you for using the HP Forums.

Have you installed the HP Easy Scan software?

If you do not, we recommend that do you so and use the analysis of the HP.

Let us know if it works (what you are able to save your work) after you use the HP Easy Scan.

Thank you.

Tags: HP Printers

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    Click on the thumb to below testify my help!
    Click on the "accept as Solution" if I'm you guide to a solution!

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