HP OFFICE JET PRO 8610: printing problem HP OFFICE JET PRO 8610

Similar Questions

• HP OJ 8610: printing problem

  Instalation of HP JO 8610 pro network. I can print and scan from a pc without problem aney (windows 7)
  with the 2end pc: the connection is made, I can scan, but I can't print! scan and HP print test page printed to the icoudent doctor, but I could print internal test page? I did uninstall and installation softwahre fromcd and internet hp webside. Help, please

  Thank you

  Hello @firaskhalil,

  Welcome to the Forums of HP Support!

  I want to help you solve your printing problem you feel when trying to print from your Windows XP computer to your network connected HP Officejet Pro 8610 e-all-in-one printer. I understand that you are able to print correctly on your Windows 7 computer network. I see that you can run the HP printing and the doctor without any problem analysis tool and print a test page with success over there from the Windows XP computer. You are also able to scan without any problem. With all that being said, I think that what you experience on the Windows XP computer is a driver conflict. I think that your software and network connection are quite well. That being said I will guide you through the addition of an alternative HP Officejet generic print driver. You won't lose any functionality while using this replacement driver.

  Step 1: Clear the temporary files:

  1. Click on the Start menu
  2. Check the box run
  3. In the Temp folder, type folder , and then select OK
  4. When the Temp folder opens, click the first item in the list, and your shift key on your keyboard and scroll down a few lines and click another item in the temp folder. Everything between the two points that you click on will highlight now. Select the "delete" button on your keyboard.
  5. Continue these steps until all items in the Temp folder have been deleted. The Temp folder contains the temporary internet files. None of the actual files or folders on your computer are affected by your by deleting temporary files. A file should always be used in the Temp folder, you will get the pop up 'try again ' or 'Cancel' the point. Simply close the pop-up screen, ignore this file and proceed to remove the remaining files.
  6. Once the Temp files are deleted, close the folder
  7. Right click of your recycling bin on your desktop and select empty recycling bin

  Step 2: Download driver replacing:

  1. Please click here to download the appropriate driver
  2. When the site opens, select the download button at the top left
  3. Allow the download to run
  4. An extraction should take place once the download is complete
  5. If the installation window opens automatically, please close the window.

  Step 3: Adding a driver replacing:

  1. Click on the Start menu, then select box to run it
  2. Type %temp% , and then select OK
  3. When the Temp folder opens, find the file 7z
  4. Click the 7z folder to open it
  5. At the top of the window, you will see the path of the file bar. It may look like: Local C - users-AppData-Local - Temp-7z... drive Left click once on the right side of the bar. Everything in this bar will highlight now. Right-click on the highlighted file path and copy it. 
  6. Close the Temp folder
  7. Click on the Start menu
  8. Choose Printers and faxes (you may need to go to the control panel for this)
  9. In the Printers folder, right-click on your HP Officejet Pro 8610 and left click on Properties
  10. Left click on the Advanced tab
  11. Left-click on new driver
  12. When the new driver window just press 'Next' until you see a list of manufacturers on the left and a list of Printers on the right
  13. Click on disk at the bottom right
  14. In the window "install from disk", there will be a path bar. Right-click in this bar and Paste in the path to the file we copied previously.
  15. Click OK
  16. Choose the HP Officejet 8600 and click Next to complete the wizard of pilot.
  17. The title of the Properties window, select 'apply' but do not hit OK
  18. Select the general tab
  19. Rename your printer in HP Officejet Pro 8610
  20. Click OK

  Now that the new driver is added please try printing again.

  Please reply to this message with the result of your troubleshooting. I look forward to hear from you!

• HP Officejet Pro 8630: HP Officejet Pro 8630 printing problem

  Hello

  I have a printer HP OfficeJet Pro 8630 with two different computers connected on it. I have no problem printing from the computer that I use every day, but when I try to print from the other office, nothing happens. The second recognizes the printer and says it is connected, but it does not recognize the printer. In the meantime, I can turn around and print something on the computer to work immediately after I try to print on the other. If anyone has any suggestions, I would be very happy! Thank you.

  Hi @AdminGuy,

  Thanks for joining the Forums of HP Support for a solution to your printing problem.

  I understand that you have a HP Officejet Pro 8630 e-all-in-one printer is connected to two computers via a wireless network, the main one has no problem printing, but the printer is not responding to print jobs sent from the second PC. I would like to help with that.

  Is the PC that does not work with the printer to Apple or Windows computer, and what operating system is running?

  If it's a Windows PC, try to download and run the HP print and Scan Doctor. This tool can diagnose and solve many problems of printing software and printer.

  Please get back to me if you want.

  If it helps you to find a solution, please click on the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

• Officejet Pro 8620 printing problem

  I am trying to print a document of 26 pages, double sided on my new printer officejet pro 8620. It prints a page aside 26-20 double ok and part prints then stops of 19 page. My windows o/s 8.1. Anyone has a solution. Thank you

  Hi Roger41,

  Welcome to the HP Forums!

  I see that you try to print a document duplex of the 26 page with your HP Officejet pro 8620, and he stops on page 19. I'm happy to help you with this printing problem!

  To get help, I'll need to know:

  1. If the printer is connected, USB, Ethernet, or wireless.
  2. If the power cable is connected to a surge protector, or directly to a wall outlet. Questions when it is connected to an uninterruptible power supply/Strip/surge protector power. This is true for printers and ink jet.

  In the meantime, please try the HP print and Scan Doctorand let me know what happens!

  I hope to hear from you and have a nice day!

• Mac Book Pro and HP Envy 110F wireless printing problems

  I got my Mac book Pro for Christmas 2013 and initially had no problem printing wireless to my HP Envy 110F, but for some reason, I keep getting problems with printing to the envy of 110. We don't have printing problems with our Ipad for this printer.

  I can connect the printer to my Mac book Pro by putting 192.168.1.72 IP address in a web browser, but I get on the symbol bit offline when I print the urge. Last night I reinstalled the printer to print wireless on my mac pro book using a printer cable, which then worked well, but today the same problem reappeared.

  I'm starting to think that the problem may have started with the latest version of the update of the operating system to the Mavericks 10.9.4.

  All thoughts welcome.

  Hi @UKCheshire

  Since you are able to print from the iPad to the wireless printer, I suspect you have to something. I think that the question has something to do with the communication between the printer and the computer and not between the printer and the router. Please use the following document to solve the problem; "Printer is off-line" Message appears on the computer and the printer does not print: Mac OS X.

  If the problem persists, do not give up hope, let me know and we will work through it together.

• LaserJet Pro 100 color MFP M175nw printing problem with Erorr with "Print queue was not accepted.

  MFP M175nw would not print no matter what MAC or HP labtop... it will show the test without problem page.

  Erorr log shows this:

  W [27/Mar / 2013:19:26:41-0400] HP_LaserJet_100_colorMFP_M175nw__0621F0_: printer takes in charge Create Job but not use of Send-Document.
  E [08/Apr / 2013:21:10:25-0400] [post 112] Print queue has not been accepted.
  E [08/Apr / 2013:21:10:48-0400] [post 112] Print queue has not been accepted.
  E [08/Apr / 2013:21:11:11-0400] [post 112] Print queue has not been accepted.
  E [08/Apr / 2013:21:11:34-0400] [post 112] Print queue has not been accepted.

  Any expert know about this?

  I need to know more information about what is happening here to start. It seems that you are experiencing printing problems, but I can't get a lot of information that you presented. All the information show me is that the file could not be accepted by the print job. I'm going to need to know what it is that you print file type and size, the program you are printing the form, if you are still able to print other documents from other programs, how long it lasts and any other relevant information.

  Departure, we will perform the two resets in this video:

  http://www.YouTube.com/watch?v=31TbWMrTaFk

  Then, if you use a USB cable, make sure to remove (this is important). Do not plug it in again until the software instructs you. Through devices and printers, programs and features and issues Device Manager and make sure that all copies, files, and programs related to the printer are removed. As indicated, and then restart the computer.

• Print problems with the recent update to Version 10.11.5

  Print problems with the recent update to the Version of El Capitan 10.11.5.  Cannot print to my Epson and Samsung printers after update to new IOS.  Print jobs get hooked on my Mac Pro.

  Roger 510 wrote:

  Print problems with the recent update to the Version of El Capitan 10.11.5.  Cannot print to my Epson and Samsung printers after update to new IOS.  Print jobs get hooked on my Mac Pro.

  Have you checked with Epson for an updated printer driver?

• Printing problem on deskjet 4510 with windows 8.1

  I bought a new deskjet 4510 and have installed via usb on my desktop running windows 8.1. This isn't the impression through products of ms office word, excel etc. and either through wordpad. I can print Notepad files and pdf via adobe reader software.

  I tried HP print and scan doctor who did not find any problem with the printer and print a test page.

  I tried uninstalling and reinstalling, setting the printer wireless to the top but could not do print.

  I looked at the help on this forum and also tried selective installation, disabling all services except when starting microsoft services, but the problem remains.

  Help, please.

  Hey @rshri7869.

  Welcome to the Forums of HP Support!
  
  I understand that you meet your HP Deskjet printing problems in advantage 4510 series e-all-in-one printer to your computer Windows 8.1. You have included a large number of useful information in your post, so thank you. After reviewing the troubleshooting you have already finished, I came to the conclusion that what you feel is a conflict of driver on your computer Windows 8.1. To fix this please follow the steps below.

  How to add another driver:

  1. Open the Start screen (by selecting the windows start button in the lower left corner or by selecting the "Windows" button at the bottom left of your keyboard to the left of the 'Ctrl' key
  2. In the start screen, type "Devices and printers"
  3. If the option devices and printers automatically fills, click settings at the top right and then click on devices and printers.
  4. In the devices and printers folder right click on your series Deskjet 4510 and left click on printer properties
  5. Left click on the Advanced tab
  6. Left-click on new driver
  7. When the new window driver opens just hit 'next' until you see a list of manufacturers on the left and a list of printers on the right.
  8. Select HP as the manufacturer on the left
  9. DeskJet 9800 select the printer on the right. If Deskjet 9800 is only select "Windows Update" at the bottom left and once the update has been completed, you will be able to select Deskjet 9800.
  10. After selecting Deskjet 9800 hit next complete the new driver Wizard
  11. Under the printer properties window, select 'Apply' but do not hit OK
  12. Select the general tab
  13. Rename your printer in HP Deskjet 4510
  14. Click OK
  15. Finally, right-click on your Deskjet 4510 series once more and click on Printing Preferences
  16. Left click on the paper/quality tab
  17. Left click on the dropdown 'Normal' for the print quality down to the right and change its normal fast
  18. Press apply and OK
  19. Try to print!

  Please let me know if the steps I have provided to resolve your problem. Good luck!

• C6180A: Network printing problem series C6100

  Hello

  I pray that someone here can help with my network C6180A impression of questions, as I am at a loss to know what to do. I'm technical enough for a layman (not irritable) so able to fix my printer problems, I had to do several times in recent months. However, I am now in a complete deadlock as to what to do next.

  Implemented - laptop HP Pavilion (less than 1 year running Windows 8.1 64bits) connected by wired home network using Netgear HomePlugs, on which my C6180A All in One Photosmart printer is also connected by a Homeplug Netgear network around my house for others to use. The network software Netgear genius picks up the printer and it shows on the fine network. I can also access the IP address of the printer through my thin Firefox browser.

  Printer C6180A is (I think) about 8 years ago and has been well used with over 44 K printed pages! It worked well overall until recently. Minor problems have been solved in the past, which I was able to do very well.

  Until recently, the printer worked very well, so a few weeks ago (nothing has changed on it, or my laptop), it just started to stop printing and also started to enter spurious characters (always number 7) on the LED panel without doing me anything, as if someone was going to put in a fax number. It would show a string of 7 like this: '7777777777777777777' as a fax number alone.  Yet I did not or use the fax on it more. It's where I wondered about capacitors, as I mention below...

  However...

  It will not print many pages at once of all today - even if I get it print OK. It does not go offline (it used to do this), just print job gets stuck in the queue and must be deleted using HP Print & Scan doctor. Nothing else removes the queue now. And no other problems are reported with this utility. If they are, then I have Setup or the utility corrects.

  I did the following to get it fixed so far (with little success ongong):

  -updated and install printer via the HP website drivers (most recent is dated December 6, 2015)

  -uninstalled and reinstalled the driver software several times = sometimes a test page impressions, not always

  -restart the laptop and printer each time I do this to clear no matter what cache

  -Remove and add the device in Control Panel = got a few pages printed today this and nothing else then prints

  -check the IP address of the printer to make sure that his recognized on the network = all fine here (IP address added manually in the settings of the network on the printer a few months ago), although I can't make it here anymore as the "ok button" on the printer does not work now (minor in question not related to this in my opinion)

  -did a hard reset of the printer using the # and 6 to do this = it worked for a few pages then orders

  -printer is always / recognized by any software, driver or utility HP PSD when turned on to be detected to install

  -printer works fine when connected directly via a USB cable, but which is not what I want to do on a daily basis

  -have contacted Netgear in the recent past to make sure that my HomePlugs on my network worked very well, they were. If not, then the printer would not be detected by any software installation or fixing with HP PSD

  My last resort will be to check if the capacitors are down, I saw in other forums that this is a common problem after a while on these printers. Before making this "repair" I bought the capacitors, I wanted to check if there is anything else I missed that I can do to finally once and for all this problem of printing.

  Help on this would be so MUCH appreciated by any expert here, because I lost so much time, days in fact, try to resolve this issue as you can only imagine. I have to be able to print for my business. It is not an option to replace the printer currently.

  It worked fine until the last 3-4 weeks or more... Where my question detailed with what I did to fix it until now.

  Thanks in advance. ANIA

  Hello @AZS1,

  Welcome to the Forums of HP's Support. I understand that you have a problem with your C6180A. I would like to help.

  To be honest, you did some troubleshooting. To say that you are quite technical for a layman seems to be an understatement.

  I provided you with a link to solve network problems. If the problem persists then you might as well go ahead with the repair. The only other option would be to have fix the printer.

  "Printer not found" error message for printers all-in-one HP Photosmart C6100 C7100 and Officejet Pro L7700

  Please let me know how it works. I'm pulling for you.

• 10 Windows compatible printers: printer problems after the upgrade to Windows 10

  If you're wondering what HP printers are compatible with Windows 10, see this HP support doc: Windows 10 compatible printers.

  If you re having a problem with your HP printer after the upgrade of your Windows 10 PC, printer problems after upgrade to Windows 10 could solve your problem. He treats all kinds of questions such as:

  • Cannot print after upgrading
  • Cannot parse after upgrade
  • Printer software installation & screen opens instead of HP printer Assistant
  • "HP solutions Center can not run" or "Scan is busy or in use" error with a network connected printer
  • Multiple display of printer in the HP printer Assistant names
  • Can not scan or fax with HP Solution Center after that disabling HP programs to improve performance
  • "Access denied" error change HP Solution Center print settings
  • Cannot print with a pilot integrated Windows (Africa, Asia Pacific, Europe and Middle East only)
  • Fax device are not not in the devices and printers connected to a USB printer
  • HP Printer Wizard does not open with a USB connected printer
  • HP Smart printing does not open in Internet Explorer
  • "Error-2081883401' poster during the uninstall of the printer driver.

  In the compatibility Windows 10 doc, follow these steps to quickly locate your printer:

  Click and scroll down to the section for your printer, then hold down the CTRL and F keys. When appears in the search box, type the number of printer model to automatically find your printer. TIP: find the numberof the printer. For example, if you have a HP Officejet Pro 8600 Premium e-all-in-one printer, open the Officejet section and search for "8600" instead of "Officejet 8600.

• Printing problems with my printer Epson Stylus NX510 wireless.

  original title: Wireless printer issues...

  Help!  My router died and I work from a Home Office, so I use a wireless on loan from my ISP... it is a temporary solution until they can get out of my house and install a new router. My internet is fine, however, my printer/scanner/copier wireless wouldn't work. So........ I uninstalled and installed using the new wireless 'name' to save it. It allows to copy, but not print from my computer. The computer recognizes it but it says it is offline connection and guard my documents in what. In addition, my Epson Stylus NX510 printer still displays a page with my ink level and tells me that it is printing this page appears but does not read my ink level and it says that my printer is ready to print. My wifi lite is on the printer...

  any suggestions?

  Thank you!

  Jodi

  Hello

  1. What is the operating system installed on your computer?

  2. What is the exact error message you are getting?

  Please follow the steps mentioned in the link below.

  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

• The printer problem: showing the name of the file: directory: model: title: topic etc.

  Original title: printer problem

  Whenever I have print a page of Microsoft Office or on the web, I have another print page after him the name of the file: directory: model: title: topic etc.  I rang the manufacturer of the product and said it was a Windows problem.  I had rung Microsoft Support and they could not help also and asked if I would like to speak to one of their technicians for $ 75 USD.  As I am from New Zealand it would have cost me probably $100 maybe a little more after the exchange fees and credit cards and not been sure if they would have the right answer.  Is there someone out there who may be able to help me because it costs me ink and paper?

  Salvation of the bones,

  Thanks for posting in the Microsoft Community Forums.

  According to the description, you get additional information when printing a document.

  1. what operating system you have installed in the computer?

  2. What is the brand and model of the printer?

  I suggest you to refer to the thread that the suggestion has solved the problem:

  http://answers.Microsoft.com/en-us/Office/Forum/office_xp-word/a-second-page-prints-whenever-i-print-a-word/7a2286e9-4C1B-4a62-9987-c3b823f03974

  Let us know if you have other questions about Windows in the future. We will be happy to help you. We at Microsoft, strive for excellence and provide our customers with the best support.

• In a brochure printing problems

  I have a HP Officejet Pro 8500 has.  I want to print as a booklet.  I had another printer of the same brand, but bought an update because the other stop working.  The old print booklets without problem.  He refuses to do so, even if I follolwed meaning explicitly.  It prints two pages in small print at the top of the sheet, leaving the white background.  It turns to the and did the same thing on the other side.  It should print a page on each half of the paper, go back and do the same on the other side.  When it is folded in the Middle constitutes a booklet.  Is there a problem with the machine itself?  I configure to print page 2, basic shape, all pages, size, print before backward, turn on the short side of the landscape.  What else is there to do?

  Hello

  1. what operating system is running on your computer?

  2. based on what application you print the booklet?

  3. it worked earlier? If so, remember you have changed your computer?

  4 is not specific to an application or does it happen with all applications?

  Provide more information so that solve us the problem.

  You can also check out this link: printer in Windows problems http://windows.microsoft.com/en-us/windows/help/printer-problems-in-windows

• Wireless printing problem-Documents stuck in print queue

  Original title: printing problem

  Until yesterday, I was able to print OK using Windows XP and a pro HP Officejet 8500 wireless.  Reported network test wireless (on printer) and report indicates that there are no reported problem, also did the diagnostic test and which shows no problem either.  I can't print and documents are just stuck in the print queue - please can someone help, it drives me crazy because it's probably a very simple solution.

  I guess you do not have all of the error messages.

  It is possible that comes to mind that your printer has received a new IP address of your router (this could easily happen if you have several computers and other devices that connect to your wireless network).

  Find the IP address of the printer of his network diagnostic page.
  Click Start > printers and faxes, right-click the printer and select Properties
  Select the Ports tab, then click on the button "Configure Port" (be careful NOT to click anywhere in the list of ports)
  Make sure that the IP address in 'Port settings' is identical to that shown on the diagnosis of your network printer page.

  Although some printers wireless HP install a driver having a box in the "Parameters of the Port" tab that says always "print to this same device if its IP address changes" it is best to configure the printer to have a static IP address.  See your printer User Guide for instructions.

  Choose an appropriate subnet address (i.e., has the first 3 groups of numbers the same as the other addresses in your network) but who is not in the range of addresses assigned by the DHCP server on your router.  See the User Guide of your router for more details.

• HP 6830: HP 6830 printing problems

  Initially, this printer has been used on a system with Windows 8.1 (64-bit) and it worked flawlessy. After the upgrade to Windows 10 However, he had a few intermittent printing problems. Known upgrades can cause problems I uninstalled/reinstalled and everything seemed ok. However, the same problem reappeared immediately.

  Everything works ok for a bit then the printer stops working. Can not scan or print (from Panel of control printer itself or control office). The printer must be powered off/on power so that it can start working again.

  Ran the program Scan HP that came with it and made sure to drivers are updated. The problem persists however. What can be done short of buying a new printer? Help, please.

  EDIT - I forgot to mention it is configured to operate wireless and not via the USB port if it matters.

  I wanted to give you an update...

  I "think" the printer now works correctly? It has been a few days without question since I worked on it back which is longer it's gone in the past. I do not accept the solution again, however I want to give him a few more days to be sure. I thought it was fixed before and printing problems are back.

  Notes:

  1. I do not have the procedure described above SMTP uncheck ^ ^ ^ I didn't quite read the right steps when you work on it (it's actually the printer of a family member and not mine). I spaced on where he is told to do a right click on the printer icon and then click printer properties. I guess my mind went to some properties. I didn't know there was a printer properties to select. Printer properties is higher in the list of menu along that opens the right click (I have a HP printer too and he tried once I realized my mistake). I guess I'm so used to click the General properties, I just cleared the research of properties of the printer and thought that it meant click regular properties.

  Because I clicked on the wrong properties option I could not find the ports tab (but I was able to find the IP address - it was OK) so I thought maybe gave me by mistake as follows to another printer or the version of windows. So I just moved to other options. If someone reads this thread to try to resolve the issues I've had to make sure and look up in the list for the printer properties and select is NOT as the ordinary properties which is at the bottom.

  2 - the update suggested KB was already there and installed. However, it had been installed shortly after the 10 Windows upgrade which is when issues with printing suddenly appeared. So I uninstalled manually downloaded the update and reinstalled just in case it had been corrupted during the original automatic installation. This is a HUGE update and I have seen that people have screwed up in automatic updates in the past.

  3 - I decided to uninstall all of the software and the printer and start over again once more. In doing so, I found a few HP entries that were dated before the previous uninstall/reinstall tent while they were not uninstall as they should have and I thought they had. This means that they have not been updated during reinstallation or the other. Made me think maybe one of them was somehow behind the questions?

  I had to use 3rd party uninstalling and registry/hard drive cleaning to remove all traces of these couple like Windows Add/Remove Programs software wouldn't uninstall them at all, or if she did he left pieces everywhere.  One in particular (HP Solutions Framework Support) wouldn't uninstall period until what I downloaded from specific software allowing a forced uninstall. Took long to get everthing HP about the machine off.

  Once I have finally managed to remove all traces of the old installation of HP and went forward with the reinstall using latest software/drivers on HP.com, I noticed the relocation took a little longer and I was asked to do more to lift the printer up and running. I think that some of these programs/registry entires which gave me such a hard to remove time were corrupt reinstalls previous that I tried when popped up printing problems after upgrading from Windows 10. Once they were gone went to reinstall it correctly. Or so it seems, it's just a guess.

  Anyway, as said above ^ ^ ^ "seems" to have corrected the problems. I do not know about you until the printer is used for a few days. It is used a lot if it's not resolved, I'm sure I'll hear about it soon. After that earleir tries to fix the issues would already have surfaced long before now so I'm hopeful we finally have it.  I'll be back if everything goes well and will accept the solution OR post that it did not really work. Don't want to prematurely.

• printer problem - with is not the automatic tray settings

  original title: printer problem

  I have a HP printer, printing of MYOB via terminal server on a Server 2003-based computer. Previously, I had the printer installed under different names, i.e. statement, invoice & delivery notes. Each instance corresponded to a different tray for printing. I have now lost the ability to use separate trays. Whenever I feel it comes back to "auto-select" I have three shared printers on the Server Desktop XP pro SP3 & can be printed on one or the other. Just can't hold the tray settings more. Can anyone suggest a solution?

  Hello

  Because the question you posted is related to windows server 2003, I suggest you post this question in the Windows Server forum.

  http://social.technet.Microsoft.com/forums/en-us/winserverprint/threads