HP Office Jet Pro 8720: Problem set up and launch the new printer &; ink cartridge installation
Two questions:
First... it takes a LONG time for the computer to open itself.
Then, when he did initiate... I opened the section of ink cartridge
to install the ink & transport of ink would not come to the Center.
SO... I stopped the printer to start again... and now, the
screen has a spinning wheel indicating "cartridges controls."
It lasts for more than half an hour.
HELP... This is a new printer & I can't open.
Thank you kindly.
Hi @paulallah,
Thanks for joining the Forums of HP Support for a solution to your printer problem.
I understand that you have a printer of HP all-in-one OfficeJet Pro 8720 which took a long time to initialize and is now stuck in a mode 'check' cartridges after the reboot it because transport would not move to the Center. I would like to help with that.
I would start by doing a Reset of the power on the printer.
If that fails to solve the problem, you might want to speak with HP Technical Support as there may be a hardware problem.
You mentioned that you are using a Mac running OS X 10.5 Leopard or more. The HP all-in-one OfficeJet Pro 8720 printer is only compatible with Mac OS X 10.7 Lion or later.
Please let me know if that solves the problem, or if you need assistance.
Indeed, if this help you to achieve a solution please click the 'accept as Solution' and the 'thumbs up' buttons down below in this message.
Thank you!
Tags: HP Printers
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