HP Officeject 7310 all-in-one will print but does not copy

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  The material (both print & scan) worked well on OS 10.10.x but as soon as I xfr needed a MBP less 10.11.4 it stopped scanning through the HP software, but will work under Mac software scan. (The side of the printer still works fine.)

  Hi @Mrkil1o1,

  Welcome to the HP Forums! I'd love to help you to scan from your 5530 craving for your Mac. I understand from your description that it worked well when you have 10.10, but since the upgrade to 10.11 you can print but not scan.

  Let's start with resetting the printing system, uninstalling the software, repair the permissions of the drive and re - install & re-add the printer:

  Scrub / uninstall

• HP Photosmart C6380 all-in-one intermittently print job does not print

  My HP Photosmart C6380 all-in-One has a problem with the print jobs that fail intermittently to print the first time that I send it to the printer.  I can see the print job listed in the queue, but it fails to print.  I might have to send the job once again, twice or 3 times before it will finally print.

  Try to stop and start the print spooler. I will include the instructions below.

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  3 scroll to find print spooler.
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  If this does not work, try to bypass the print spooler. I will include the instructions below.

  1. click on the start menu.
  2 click devices and printers.
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  8. click OK to close the window.

  If it still does not work, go back and set the printer to use the spooler again. After that, try to assign the printer to use a different driver. The link below will take you to these instructions. Let me know what happens.

  http://goo.GL/zCk2r

• I have a Dell Photo all-in-one 962 printer that does not print...

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• HP support cannot get officejet 7310 all-in-one to print even though looks and sounds like it is.

  Printer, HP officejet 7310 all-in-one had not been used in 3 weeks.  Cartridge black ink but nevermind. New in color cartridge.  Print test works very well.   Do you have the drilling cleaning cartridge.  Downloaded diagnostic printing and scanning tool.  He ran.    Yes, it prints, but only a couple of lines are visible, but barely, ghostly, and then nada.  The color cartridge is not used.  This on a PC with windows XP.  So far, the printer worked great.  The same results if using Notepad or an Internet site.  Suggestions anyone?

  The obvious suggestion is to replace the black cartridge.  If you need print now, you can use reserve mode or select photo paper (which will use only the color cartridge).

  The printer will automatically not using the color cartridge when the black cartridge is out of ink.  If you want to use the color cartridge to print in black, you can remove the black cartridge.  The printer will then give an error on the screen but is printed in reserve mode using only the color cartridge.  Copies cannot be predicted with the printer by way of reservation, you will need to replace the black cartridge.

• All-in-one HP Officejet J4540 does not print my Quicken program pages

  The printer says it is printing and makes noises that's going to start, but does not take the paper and does not print anything.

  Hello

  1. the problem occurs only with program quicken?
  2. are you able to print from other programs?
  3. don't you make changes to the computer before the show?

  I suggest you try the steps from the following link:

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• PhotoSmart 3210 All In One wireless network and does not know how to connect now lost.

  Hi, I have a 3210 all in one Photosmart, and I can't find it on the network more.

  I know that I've done worse of unistalling, reinstallation of the driver HP software and change the IP address of the printer. So I hope that someone can help me with this problem and return to the place where its still visible.

  I have a PC with XP and a Mac with OS 10

  Computers are both connected to the modem wireless cable router.

  The printer is connected to the router via ethernet.

  I can see the printer using a browser and entering the IP address of the printer. I can ping its IP address. The Mac can see the printer, but have installed the correct drivers to see (I think I can handle this, no need to worry about this yet).

  The problem is that I can't see it in the "Add a printer" Wizard on the PC. So I can't add it to the PC.

  I looked around the support of HP and they told me to uninstall the drivers and reinstall them. There was also mention of changing the IP address of the printer to a larger number, but that no longer works. So I went to the automatic assignment of an IP address to the address of the printer. And finally, I've seen mention to unplug the printer and by pressing 'ok' and 'Cancel' all plugging back in. He did a very long installation, but does not solve the problem.

  I searched the forums for a solution and can not find one - so I've exhausted all help (Ive been on the forums enough to know to search before posting a question).

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  Thanks in advance for any help.

  Message edited by creeg on 30/09/2009 22:42

  For your Mac:

  If you're running Snow Leopard, the driver for the 3210 is compiled.  Open the applet Print & Fax under system preferences, then press [+] to add the printer.  For other versions of Mac OS, download the driver from here and run the installer.
   
  If you continue to have problems with the Mac, reset the printing system Mac and repeat the instructions above.  Information about resetting your Mac printing system can be found here (http://support.apple.com/kb/HT1341)

  For the PC:

  The 3210 is on the network, we will try to add the printer manually. First verify that you can access the printer's internal web page by accessing its IP address or host name.  You can find the IP address and the host name by printing the network configuration page.

  Here is the sequence of manual installation of the printer driver for XP:

  1. click on the 'Start' button--> printers and fax machines.
  2. under print jobs, click on "add a printer".
  3. click on 'Next' on the Add Printer Wizard window.
  4. Select "local printer attached to this computer. Deselect "automatically detect and install my Plug and play printer." Click "next".
  5 under, select a Printer Port option, select "Create a new port" and choose "Standard TCP/IP Port" and click "Next".
  6. in the "Welcome to the Add Standard TCP/IP printer port Wizard" make sure that the printer is turned on and connected to the same network that your computer is connected to. click on the button "next".
  7. under "Add Standard TCP/IP Printer Port" enter the host name of the printer. You can also use the IP address of the printer if it is static. Click 'Next' and then click 'Finish '.
  8. now select HP in the manufacturers list, select your printer in the list of the models of printers and click the button "next".

  
  9. If you can't find your printer, you will need to find the installation CD and use the 'Disc' option to select one of the files hp*.ini. You can also select another model of the same type HP printer.
  10. Add the name of print spooler, and then click "next".
  11. click on "next".
  12. click on "Next" and "Finish."

• HP Officejet 4630 printscanfax: hp JO 4630 prints but does not scan

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  Hello

  Download and run the following tool. He can fix it for you or will report the problem:

  http://ftp.HP.com/pub/softlib/software12/COL50849/MP-136589-1/HPPSdr.exe

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• HP Officejet 6500 a E710n-z: HP 6500 printer scanner prints but does not scan

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  I tried HP Print and Scan doctor, he worked once (clumsily) but not since. I tried Windows ' whatener it is called "but nothing.  It was working perfectly since I the printer scanner.   Now I don't NOTHING DO let's me scan.  and the fix message tells me that my WPA security password is not quite valid (nothing has changed here!)

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• OfficeJet 7310 all-in-one will send faxes but not receive them!

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  the auto answer option is turned on?
  
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• HP Officejet J5780 all-in-one will print test and diagnostics pages but nothing else

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• HP Deskjet 2540 all-in-one: HP Deskjet 2540 does not print

  I bought my printer a while ago and implemented so I could print wireless from my Mac. The other day I had to print some PDF documents and printed first, but the other two never printed. In the queue, it says "ready to print" and the two buttons wireless to the printer are turned on. It also does not print when I connect it to the USB port. But when I print the test page, which printed fine.

  Hey @bess-stanton1,.

  Welcome to the Forums of HP Support!

  I see that you have some problems with your machine printing Mac OSX 10.11 for the all-in-one printer Deskjet 2540. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done:

  1. Disconnect the USB cable if it is connected.
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  3. While the printer is turned off, disconnect the power cable from the back of the router.
  4. When the lights come back on the router, turn on the printer.
  5. Close any programs you have open.
  6. On your Mac, click on your Apple icon, system preferences and printers and Scanners.
  7. Hold down the CTRL key and click on an icon of your printer on the left.
  8. Click on reset printing system.
  9. Click the 'more' in the lower left corner.
  10. Select your printer from the list.
  11. Click in the box next to and select your printer from the list.
  12. Click on Add.

  Please let me know if you can print after you follow the above. If you can, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• I have a G510n all-in-one Officejet wireless that does not print in Cyan.

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  Hello swallowsretreat

  When you mention that you have tried the HP troubleshooting page you were talking about article "fatal error" error 2203' (MSI 2203) displayed for HP Software Installation in Windows? ' " Otherwise I have suggestion follows first to try to resolve the first fatal error.

  Fatal error MSI message relates to the Microsoft Software install (MSI). As such they problem may be related to more that the software you are trying to install and be linked to the operating system.

  Let me know if you continue to receive the error when installing even after the rest of the article for fatal error 2203. Also have you tried to install the printer on another computer?