HP Officejet 150: Can not scan wireless

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• HP 6500 has more than 4 in 1 machine can not scan wireless in Vista

  I can not scan from my HP 6500 a Plus 4 in 1 machine to my computer wireless wireless running Vista Home premium (64-bit). HP technical support says that the problem is with the function of WIA scan on my computer. Any help would be appreciated

  * original title - can 't scan from my HP 6500 wireless has more than 4 in 1 machine. According to HP, the problem is with the function of WIA scan on computer (Windows Vista). Any information would be appreciated *.

  Hello

  Uninstall and reinstall the HP scan utility and check if this solves the problem.

  You can download it from this link:
  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?LC=en&DLC=en&cc=us&product=3795406&

• Can not scan wireless to the printer to the computer

  I can't scan my Photosmart Wireless B110 printer wireless to my laptop using Windows 7 IE. I can scan wireless using the laptop, which shows that the system can work. It allows to analyze all right, but it just stopped and I tried everything I can find on the site of HP. I deleted the printer and that restored it and I uninstalled all the software and tried to reinstall it but kept getting fatal error message saying that there is a newer version of the same software already on my computer, even though I had removed everything I could find with the name of HP on this subject!

  A specific problem seems to be that the laptop will not recognize the IP address of the printer so that every convenience store programs think that the printer is not installed so I can print wireless from laptop and scan also. I would appreciate your help to be able to scan from the printer and hopefully discover why the IP address is not recognized.

  Thank you for your answer fast (I'm not used to it as you can see from my previous posts!).

  I got the same error message when I pressed the icon Apps so I went to reset the static IP address, as you suggest. The box that says 'Suggests a manual IP' is grayed out so I gave the IP as it was. Then, I moved the section DNS server under which I had left empty as suggested in the other post I had followed. I put the 8s and 4S who told you and now it works perfectly.

  Thanks a lot for your help. He needed only two positions experienced to get my printer working again but I had to wait a long time before you me is reached. There must be a lesson there for HP to take on board. In any case thanks a lot again. I gave fame and marked the post as solved.

• Dell Inspiron 1545: Can not scan wireless for my laptop

  I have a Dell Laptop Inspiron 1545 it is my main computer. I also have a Dell Dimension 4600 series desk top that I use very rarely. My HP printer D110 all-in-one is set up for these two. My problem is that I can't scan to the Dell Inspiron 1545 laptop wireless to the printer. When I try the following message appears on the printer screen: try to may computer or see the documentation press OK.

  The last time I used the top of desk, which was a year ago, I was able to scan to it from the printer. However, I think that the printer and the computer are connected, but am not certain. I am able to print wireless from the Dell Inspiron 1545 to the printer without any problems.

  I have DSL.

  Any help is very appreciated.

  Thank you

  Hi @BlackSheepFan,

  From your description, I think it would be better to remove the software, clean up a bit of the computer, and then reinstall the software. Please complete all of the steps below in the order and let me know the results.

  1. Hold down the Windows Logo key () on the keyboard and the 'R' to open the dialog box run, type %temp%
  2. Delete all files and folders in the temp folder. Choose Skip if all pop ups seem to say all files cannot be deleted
  3. The new software - uninstall the printer software Instructions
  4. Once the uninstall is complete, reboot the computer
  5. Follow these steps to reset the registry settings and options for Windows Installer.

• ASUS computer: can not scan wireless because I've upgraded to windows 10

  Since I've upgraded to Windows 10 on my Asus computer, I can not connect through the HP Solution Center to scan.  I have a HP computer I upgraded to 10 and everything works fine.  I'm using version 14 of the softward.

  If I wired my computer to the printer, I can scan, but can't scan remotely.

  Can someone help me!

  Hi @Lorraine9,

  Thanks for getting back to me.

  There is corruption in Windows. It is possible that the printer driver has been corrupted, so we will need to remove it and reinstall.

  First, try the steps in this guide:

  • HP printers - printer problems after upgrade to Windows 10

  If the problem persists, follow the steps below to see if you can solve the problem.

  Let's start by cleaning up your computer.

  • Cleaning disc in Windows 10

  • Perform the clean boot in Windows 10 / 8 / 7

  • Use the File Checker system to repair missing or corrupted system files. It's always a good idea to back up your data before proceeding:

  • File system check (SFC) analysis and repair system files & DISM to fix things that are not SFC.

  Remove printer drivers and reinstall:

  If you use a USB connection between your computer and the printer please unplug this cable now.

  Step 1: Remove the printer:
  1. click on the Start button
  2. type programs and features. If a search does not start automatically, you will need to type programs and features in the area of "Ask Me anything".
  3. click on programs and features to launch the window.
  4. in programs and features, will populate a list of the programs installed on your computer. Please scroll down and find your HP Photosmart if you see that your HP Photosmart listed, click on it and choose uninstall.
  5 follow the prompts on the screen to complete the uninstallation. Once the uninstallation is completed successfully, please close the programs and features.
  6. then click again on the start menu
  7. this time, type devices
  8. click on devices and printers to open the window.
  9. in devices and printers are looking for your HP Photosmart camera. If you see if please right-click on it and choose 'Remove' or 'delete '.
  10. Once your HP Photosmart camera is like showing in devices and printers please click on any device under the list printers once just to highlight. Click on the above print server properties
  11. click on the tab drivers
  12. search for your HP Photosmart driver. If the list, please click it and choose Delete
  13. select Remove Driver only
  14. Select OK
  15. click apply and then OK in the print server properties window.
  16. close the devices and printers.

  Please proceed to the next step.

  Step 2: Install the device:
  Please click here to download the full functionality of the software and the driver for your printer when the download is complete, follow the guests on the screen to install your printer.

  If you use a USB cable connection, leave the disconnected cable until the installation program prompts you to connect.

  Once installation is complete, please try printing and scanning.
  Source published by my colleague @X-23.

  If the problem persists, continue.

  • Make sure all Windows updates are updated on the computer.

  Then try to open the hidden administrator account and try to reinstall.

  • How to enable the hidden administrator account Windows 10

  If the problem persists, create a new user profile and try again.

  • How to create a new Local user account in Windows 10

  If the problem persists, you may need to reinstall Windows 10

  I hope this helps. Please reply to this message with the results.

• Can not scan wireless Photosmart Premium C410A

  My C410A runs well wireless for all functions except scanning. It will not respond to a command to scan wireless. Support long sessions with HP and Microsoft Netgear (mfr-router) have failed to identify the source of effective workaround of prob. has been to use the USB connection for the scan only function. Everyone knows the inability even to scan wireless?

  Problem solved after three hours on the phone with HP technicians yesterday and today. Bottom line: the signal from my router Netgear Wireless-G (WGR614v10) is not enough to support stable wireless scanning, and therefore the permanent solution is to scan to my HP C410A only via the USB connection. A secondary issue was my inability to scan from my second printer, a HP all-in-one Photosmart 3210. Technology concluded that, because of the presence of the solution Center for the C410A, the scan of 3210's function, which depends on a previous Solution Center version much (v7), could not coexist on the same computer. So, the solution to this issue is simply to use the 3210 for everything except scanning.

  Thanks for your efforts. Detective Conan.

• OfficeJet 4650: Can not scan to e-mail on Officejet 4650

  Hello

  I don't seem to be able to download the scan for app by email to my Officejet 4650. Is the problem that the printer is not compatible with this application? Other apps seem to work OK, but I really want to be able to analyze and then send the file directly from the printer rather than using another device.

  Grateful for any advice.

  Hello

  Scanning to email app is not compatible with your printer indeed.

  Scanning to email app can be added in HPConnected for printers equipped with a color touchscreen, no printer with a monochrome screen like the Officejet 4650.

  Kind regards

  Shlomi

• Can not scan wireless between mac and photosmart 7515

  Print very well between Mac and a printer wireless

  Can scan correctly when CONNECTED between Mac and a printer

  Have already uninstalled and reinstalled the software

  Message says function 'Enable Scan to Computer' if she goes on to say that with Mac users, it is automatically activated.

  Mac OS 10.7

  Hello

  Adding the printer using the Protocol IP Jetdirect (tab within the intellectual property) only will allow you to print.

  To scan, Mac must communicate with the device as a Hello. The multicast must be supported by the router.

  https://discussions.Apple.com/message/13184615#13184615

  As you can see in bellows Joey post, it seems that the router Actiontec M1000 support not Hello.

  The user said it was confirmed by the manufacturing of router and a firmware update will be available.

  However, any update firmware seems to be available:

  http://www.Actiontec.com/support/product_details.php?PID=38&Typ=all

  I recommend you contact support Actiontec to check all supported multicast router.

  Kind regards

  Shlomi

• OfficeJet Pro 8620: can not scan from my printer on my computer

  Hello. My computer recently downloaded windows 10 and since then I can not scan from my printer to my computer (although I can scan my computer on my printer).  I get the following error message (and hp scan doctor found no problems): "the analysis could not be performed because of one or more of the following problems: - computer connection is lost, the application of scanning the computer is currently in use, OCR application - is not installed on the computer.

  Is there a way to fix this?

  Thank you!

  Hello

  Thank you for using the HP forum.

  You can download and install the software COMPLETE features of HP printing for your operating system:

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-Pro-8620-e-all-in-one-printer-series/5367611/model/5367613#Z7_3054ICK0K8UDA0AQC11TA930C7

  Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.

  How to scan to computer

  Once you have installed the software,

  1. click the printer (on your desktop) and it will bring up the HP printer Assistant.
  2. in the menu analyze, there is a 'manage Scan to Computer', click on that.
  3. make sure that 'enable' the Scan of the computer. Also check the tab "Automatically start Scan of the computer when I connect Windows" is to check if you want to have this feature permanently. (an example is shown below)
  

  

  Hope that helps.

• OfficeJet Pro 8600 pro, I can not scan to a NAS or my linux box. The error of the Linux box is:

  OfficeJet Pro 8600 pro, I can not scan to a NAS or my linux box.  Web browser for the Linux of the error box is: "you can't use this feature because it has been disabled."  For more information, contact your network administrator or the person who set up the printer. When I try to send the file to a NAS by IP address, password, and account name it tells me that the file is not found.  I can get on the site by copying the ip address and the path to my dir browser.

  In the Linux box, I can print to the printer.

  Sorry, but HP does not support the Linux operating system.  The only thing that HP offers for Linux support can be found here.

• Photosmart 7520 e ALL-IN-ONE: can not scan to e-mail BLAH display panel eprint photosmart 7520 e all-in-one

  my printer can not scan to e-mail to printer display panel in the months ago very well but right now not working it says unable to connect to web services (work wireless) how fix it please help

  How to check it

• keep getting dial ras in windows it can not conect wireless how to fix

  Keep ras dial in windows this on my netbook can not conect wireless how to fix or there at - there no virus program to do a scan of all the programs I checked is not compatible win this

  Hello

  I suggest you to see link below and check if it helps.

  http://support.Microsoft.com/kb/159360

  Hope this information is useful.

• HP Officejet 6600: Officejet 6600 will not scan for Mac OsX 10.5.8

  I have a HP Officejet 6600 and I can not scan to my computer that has an operating system Mac OsX 10.5.8.

  Hey @bessie-11,.

  Welcome to the Forums of HP Support!

  I understand that you are not able to scan from your Mac OS X 10.5.8 computer to your HP Officejet 6600 e-all-in-one printer. I would like to help you to solve this problem today.

  First of all, can you have click here to review the methods of support for scanning your computer Mac OS X 10.5. I understand that the document that I talked to said it is for Mac OS X 10.6, but I assure you that the steps are the same for Mac OS X 10.5 operating system. When the page opens select the drop down to "scanner with HP Software". Please do run the supported methods of scanning to check if the scan software and the driver is installed correctly.

  Scanning still crashes, please proceed with the troubleshooting steps below.

  Step 1: Uninstall the drivers and software:

  Can I have it please click here to go through the steps on the reset printing system in your Mac computer. Please follow the steps to "reset the Mac OS X v10.5.x or 10.6.x printing system". The reset each printer to remove it from your computer Mac OS X 10.5, but will not uninstall the drivers. Therefore, if you use other printers on your computer simply ensure that they are connected with a USB cable or network connected and everything just (+) add hide them in. do not add your HP Officejet back in right now.

  Please click here to run the appropriate uninstall steps. When this page opens select the drop down to "Mac OS X 10.4 and 10.5" and run the uninstall steps listed.

  Once the uninstall is complete, proceed to the next step.

  Step 2: Check and repair your Mac disk permissions:

  1. Open Macintosh HD and go to Applications
  2. Go to the Utilities folder
  3. Open disk utility
  4. Select the hard disk volume, you use (usually on the left)
  5. Select verify disk permissions
  6. Once this process is complete, select repair disk permissions

  Step 3: Check the Apple updates:

  1. Go to the Apple
  2. Select System Preferences
  3. Select software update
  4. Click Update now
  5. Install your available updates
  6. Computer restart

  Step 4: Reinstall your software and drivers:

  Finally, please click here to download the appropriate drivers for your printer. Once the site opens, select the download button at the top left. Once the download is complete, follow the instructions on the screen to install your printer.

  Once the installation is complete, can you please try to print and scan again to verify that your product is properly installed and working properly.

  Please reply to this message with the result of your troubleshooting. Good luck!

• HP envy 5532: can not scan from my hp envy 5532 to my PC.

  message says that the computer is not responding, check the USB and wireless works, both work. As this printer did not come with a USB, I used one of my old lexmark printer. Help I can not scan from printer to pc.

  Hello! Welcome to the forum @scoobby

  I posted a troubleshooting guide for you to try below, for the problem you are having with the scan on your computer. Afterwards, you should be scanning the image!

  An error 'the computer is not responding' for HP ENVY 5530 e-all-in-one HP Deskjet Ink Advantage e-all-in-one 4510 Printer series

  Good luck

• Can not scan (HP Scanjet G4010) for printer (HP Deskjet 6980) since my Mac OSX 10.9.2 update

  Hi, since the update my Mac OSX 10.9.2, I can not scan to the printer. When I look at 'Printers and Scanners' under ' preferences system, the printer is (HP Deskjet 6980), but not the scanner (HP Scanjet 4010) and I can not add the scanner to the list. " I am able to print items off the computer, but cannot scan and print. When I printed a report on the printer page, it says that it its status is "offline." Any suggestions?         Thank you!

  Hi there Bulldogs3, welcome to the forums!

  I saw that you encounter a problem when you try to add your Scanjet G4010 to your Mac up-to-date 10.9.2. If you have not yet downloaded the installation for the Scanjet, please do it here: HP Scanjet ICA software for Mac OS X 10.6, 10.7, 10.8 or 10.9.

  If that is not always do the trick, follow these 2 steps and add the printer and back scanjet.

  1 mac OS x: how to reset the printing system

  2. repair disk permissions

  I hope that helps you.

  Good luck