HP Officejet 4500 - new black ink cartridge will not print

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• HP Photosmart Premium Fax all-in-One Printer-C309a-new black ink cartridge will not print

  I just installed a new black cartridge (made by HP) what print quality became poor in the middle of a job.  He completed the job just fine, but when I tried to print later, the parts of the document that are in color/black and white will be printed.  Black is simply absent from the document.  the level of supply shows as thin and all the diagnostics indicate that there is no probem.  I have not received the error messages.  I tried to turn the printer power switch.  I tried to clean the print heads.  I tried to uninstall & reinstall the cartridge.  I do not have the black cartridges extra to try to see if that does not solve the problem, but as stated above, it worked at first.  I have just printed on ordinary regular white printer paper.  I tried all the relevant measures in the troubleshooting document of poor mailed print quality HP elsewhere on this page.  nothing worked!  another post mentioned someone resetting the printer, but did not say how it was done.  any ideas on a solution? Thank you!

  To reset the printer, follow these steps:

  While the unit is turned on, remove the power cord at the back of the printer. Wait at least 30 seconds, then plug the power cord to the back of the printer, then turn on the device. That will complement a power reset.

  Now, lack of black printing can be the result of a number of things. If it's only missing say when printing from Word, then print settings in Word are set to grayscale only (or something similar) which would exclude the black cartridge. If all programs, so it's either the main print in grayscale settings only the value or the cartridge/print head is blocked to the top/Sales. If this isn't the print settings, then create a report of print quality and follow the steps described in this document:

  http://support.HP.com/us-en/document/c01624986

• Photosmart 5514: Photosmart 5514 - new black ink cartridge will not print

  I just replaced all 4 ink cartridges (new cartridges of HP).  Each color prints fine except the black.  Not a spot of ink is crossing.  I removed, checked and reinsert the cartridge several times.  I check the contacts, clean them by following the instructions in the troubleshooting guide.  I've run the cleanup tool and quality report several times each.  Still nothing.  The printer is only a couple of years, out of warranty, but I don't have any problems with it so far.  Is there anything else I can try before I have to throw this printer?

  For anyone who is having the same problem: I continued to try to understand this problem because I didn't have to buy a new printer.  I finally found a solution after trying everything that previously mentioned.  HP never really gave me any solution.

  On the touch screen of the printer, go to Setup, then Preferences.  Do scroll to the chip in cartridge information and change it to Off.  Now my black ink prints!

  I don't know if it will work on other printer models, but it worked on mine.

• Black ink cartridge will not print

  Putting in a new black ink cartridge the printer says it's there and full of new ink but when printing it don't use it. It happened the last time that I put in the black cartridge and I managed to do it finally work but don't remember what I did. Why is this happening?

  With printing black ink is not like that, there are only a few things you can try, and it looks like you did most of them. If the steps described in the following paper the link did not help, then you might make a physical print head cleaning. Bob_Headrick gave the steps to do this in the post below. If none of this does not work, you can either replace the printhead by contacting the support of HP, or you will need to replace the printer. If you are still in warranty, HP can replace the printer without cost to you. I'll link the information to get in touch with them below. The link takes you to a form to fill out. Once you fill it and she is treated, it will give you the printers warranty information, a file number and the phone number to call.
  
  HP Technical Support call case form:
  http://goo.GL/w7Hgh
  
  Troubleshooting print quality problems:
  http://goo.GL/FHypA
  
  Physical cleaning print head:
  http://goo.GL/DfroJ

• HP Photosmart more B210A: black ink cartridge will not print.

  The black ink will print on my printer.  I installed new ink and cleaned the print heads.  I did a review of the printer and the ink of color appeared only.  The printer is recognizing the cartridge when I check the ink levels.  The first page after cleaning came out very faint then anything.  At first, I thought that the new black ink cartridge was defective.  So I replaced it with another new - no difference.

  The only change is that I have installed all new cartridges when all printing has become very low.

  Help, please.  Thank you.

  Fushing did not work, however, we used a demo on Utube and has not used the distlled water.  That could be the problem. The printer is about 8 years old, we decided to get a new one.  Thank you very much for your help.

• Black ink cartridge will not print in HP Photosmart Plus B209

  I have had this printer for years.  I had a few problems here and there, but it was basically a machine reliable and quality.  A week or two ago, my HP black ink cartridge ran out.  I tried an ink cartridge not HP for the first time.  (Gasp!)  It did not work.  I assumed it was less and I pulled it.  I then installed a new HP black cartridge 564XL.  But still no black ink is printed.  I ran 'clean' in the Tools menu print head several times.  I cleaned the electrical contacts.  I made sure that the evacuation of cartridge area was clear.  I removed the cartridges, unplugged for a minute or two and reinstalled them.  Nothing has worked.  Probably put in this cartridge not HP for a few minutes is not totally destroy my printer!   Any help will be greatly appreciated.

  Well, this printer has been crossed at my nearest store Big Box Office Supply for recycling.  I ordered a new printer (* certainly * NOT a HP!) and it will be delivered today.  HP, when figure you you lose your faithful?  There was a time I thought that all that HP was almost sacred in the world of technology.  No more, no more.

• Office Jet Pro 8500 black ink cartridge will not print

  black ink does not print and alignment fails.  I cleaned the printheads through all the levels.  The colors print perfectly but black will not print.  I have reset the printer, run test pages, but still no black ink and unity trys to align, but fails.  The unit is no longer in warranty.

  Hi mariajw,

  Thank you for your answer!

  What I would recommend to do at the moment is to please call our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

  Best regards!

• HP Photosmart Plus B210A black ink cartridge will not print

  I have an HP B210A Photosmart printer. Windows 8 operating system.  Recently, I replaced all ink cartridges, Black XL.

  Now the black does not print.  The printer recognizes the ink is there but not print during a test, as the other three colors.  I went back to store & exchanged the cartridge for me even if I had bought all four colors together.  Installed the new one and it still does not work.  Has gone through the process of the online help where they want me to buy an another print head, but that doesn't make sense to me.  The products are HP, ink # 564.

  I wouldn't get rid of this product because of it.  Any help would be appreciated.

  Of course, out of warranty.

  Hi PaulieG,

  I understand that you have a Photosmart B210a printer that is printing is no longer black. I'm sorry to hear you had to deal with this, but I will certainly do my best to help you with this problem.

  I recommend you all first that you have a look at this print quality paper to ensure that no steps have been omitted in this document. You can also try the steps outlined in this document 'Print head problem' or "Print head seems to be missing or corrupt" Message appears on the computer to clean your print head manually. Then, in a last effort, if these steps do not help, you can also try a suggestion from Bob_Headrick to soak your printhead.

  Hope this helps, have a nice day!

• Photosmart 7510 - black ink cartridge does not print

  Recently, I replaced the ink cartridges on my Photosmart 7510 C311A. These are all the "genuine HP cartridges ', full.

  Black ink (with the symbol of the Pentagon) does not print, not at all. I ran through the standard troubleshooting steps:

  Cleaning of printheads

  Cleaning of copper contacts

  * Check for a good evacuation

  My colleague in the corridor as the printer even so I borrowed his black ink cartridge and tried: same problem. The printer does not record that there is a problem, but when I run printing tests, where there should be a black ink, there is absolutely none. All other colors print correctly.

  The printer doesn't lack NOT of the printer "align" test however does not offer a suggestion of what to do from there. I've not seen - in test reports - an indiciation of the misalignment.
  
  Suggestions on what to do now?

  I had the same problem. I had replaced the empty cartridge black and suddenly, no ink. Finally, what has worked is
  (1) I removed all the cartridges and cleaned the copper connectors with wet Publix.
  (2) I got a wet paper towel and he pressed repeatedly on the silver circular vent that would be under the black cartridge. I did until no black came. Let it dry.
  (3) I replaced all the cartridges and on the printer. I went to tools/clean the cartridge. I did it a couple of times and he finally printed black ink! I confirmed by going to tools/align, and align the cartridges successfully. He had kept before crashes when the black ink did not work.

• HP Officejet 6500 a Plus: black ink cartridge does not print

  I have a HP Officejet 6500 a and have an operating system of Windows 10 on a Dell Inspiron 15R.  The printer does not print any black ink. I have genuine HP cartridges and the black cartridge is about 75% full. It was working properly until this morning. I downloaded your troubleshooting and everything seems fine. I ran the program cleaning head several times, but I can't always get black ink on a page. The other colors are fine. After the second head cleaning, I got a very small black image, but head cleaning has resulted in no black ink. I made sure that the wind had been reached on the cartridge and this problem occurs with wireless and hard wired connections. Time before, it happened and when I replaced the cartridge, it worked. After reading some of the messages on the map, it seems not to be the solution. I also hesitate to throw a cartridge that is only 25% used. Can you help me?

  Hello @robertj138,

• 3520 Deskject HP all-in-one: newly replaced black ink cartridge does not print

  My ink level is full.  I just replaced my black cartridge (with genuine HP cartridges). No black is printing.  I tried all the troubleshooting tips including the alignment of the printer, clean the print head. Remove and reinsert the cartridges.  I replaced the cartridge several times during the past year is nothing new.  Can't understand why black will not only be printed.

  This is your last hope.

  https://www.YouTube.com/results?search_query=DeskJet+3520+cartridge+cleaning

  Watch the videos and if you can remove the printhead and clean, it might work.

  Let us know...

• Photosmart C4280 new black HP74XL cartridge does not print

  I installed a new black cartridge HP 74XL and black ink does not print. I checked the ink level, and it shows that the cartridge is full 100%. The old cartridge printed fine until the ink ran out. I'm running on Mac OS X 10.6.8 operating system.

  Anyone has an idea on how to solve this problem?

  Yes try just remove all the cartridges the printer "lit" > and then pull on the power cord directly from the back of your printer with it > wait 30 seconds > reconnect your printer and wait that it will ask for you to install cartridges.

  This should force to align

• New D5160 ink cartridges will not work

  My printer photosmart D5160 HP need of ink so I bought the black (98) and three color (95) and install. They have not been rewarded. I used the tool kit to see if the ink levels are detected and no cartridge is detected. Red Exclaimation of printer lite flashes. I have several times gone out cartridges, cleaned the contacts and install. I turned off the printer, waited 10-15 minutes and turned it back. Still nothing. I had this problem 2 years when I replaced the cartridges but ultimately the printer detects them. I have a problem with the cartridges I bought or is it the printert? Everything was good with printing until I became a faded print copy and decided to change the cartridge. No error message, no flashing lites. As soon as I removed the old cartridge and reinstalled - it's at the beginning of this flashing red exclaimation lite.

  I am running Windows XP HD on a Toshiba laptop. I hope I have provided enough information for someone who could help me.

  I got a solution to my problem thanks to Advanced Tech Support with HP. Did you know that the printers are defined at the regional level? Yes, indeed. USA is region 1 and region 2 is Europe. It is defined by the settings of the software. HP has kindly give me the region codes to reset my printer to region 1 USA bought German so he will accept cartridges USA version. Perhaps in the future these regions will disappear and the world community, that we all will be Preval? In any case, Bravo to the team Advanced Support HP that has therefore reactivated me.

• HP Officejet Pro L7500 cyan ink cartridge does not print

  My Officejet Pro L7500 has been used for several years without any problems printing.  Recently, my documents printed blue display order.  I replaced the cyan cartridge, and made sure all cartridges have plenty of ink.  I ran the printer to clean the heads, align the cartridges, test print, etc..  Blue ink just doesn't appear.  I also removed the cyan cartridge, blew some air in ink consumption and succeeded him.  The printer gives message that there is a problem.  Is there a solution?

  This means that you need a new printhead cyan/black. This youtube show you how to replace the printhead. The print heads are usually sold where get you the cartridges.

• New 351 tricolor cartridge will not print Yellow or mix for green

  I am using Windows 7 64 bit

  My printer is an all-in-one Photosmart C4580

  No error message

  I tried to use the HP Digital Imaging Monitor but it is not installed.

  I tried to know where download and install one but cannot uinderstand where to buy.

  The problem is that I don't seem to be able to make green.  Also the yellow seems to be missing.

  The cartridge is new.

  Can you recommend something and give me a URL where I can download and install the imaging monitor?

  Thank you very much

  Best wishes

  Sky

  Hi Sky,

  You can take a look at a video that I'm a link so that you can check your system for the digital imaging monitor and activate it if possible.  Video

  If you need to download the software, you can find here.

  Before you get too involved in the end of the printing software, I suggest that you make sure that you don't have a hardware problem.  If you make a color photocopy of something that has green inside, the Green comes out?  If this isn't the case, you must be a hardware problem.  I would not spend time on the software until the hardware problem is resolved.  Let me know how it goes.