HP Officejet 4500 on a Mac Lion. Stopped scanning!

Similar Questions

• HP officejet 4500 g510n-z print but not scan

  HP officejet 4500 g510n-z prints ok but not scan

  A computer to Windows Vista 32 bit

  7 4 Windows machines

  Windows XP 2 machines

  running on the wireless have not tried usb

  No IP conflict

  worked the last time that I used it (months)

  printer works fine (even if I have to restart now and then after the mode 'sleep')

  latest drivers installed

  Ideas anyone?

  Thank you

  Hi sdrrmit,

  It seems that the printer didn't install correctly on your Windows operating system. Follow the steps below.

  First step: clear temp directory

  1. On desktop applications do a right-click of the mouse and select applications. In the application run, type %temp% .
  2. Select all the files in this folder, and then press the delete key to remove. If you receive a message that the file is in use, you will need to ignore this file (s).
  3. Proceed to step 2 below

  Second step: downloaded and extracted to your system:

  1 download the drivers and full software features

  The complete solution software

  2. once the download is complete, double-click the file to extract the software.

  3. when the installation window opens, press the Cancel button to stop the installation

  4. on desktop applications do a right-click of the mouse and select applications. In the application run, type %temp% .

  5. Locate and open the folder starting with 7z (example: 7zS2356)

  6. right click on the folder and select copy

  7. close this window and all open windows, and then in the Middle the desktop right click your mouse and select Paste. This will move the 7z folder on your desktop.

  8 open the 7z, that you just copied on your desktop

  9 open the Util folder

  10 open the CCC folder

  11 start the uninstall_L4

  12. once the uninstall is complete, restart the computer

  13. run Disk Cleanup by pressing the Windows and R key at the same time back the term calls and Type cleanmgr.exe and press to enter.  Select all the boxes and all delete. Click on the link below about this tool and no disclaimer.

  Cleanmgr Disclaimer

  14. download and install the latest version of Adobe flash player

  Update Adobe Flash Player

  15 open the 7z folder and then double-click the Setup.exe file that will be towards the bottom of the open window. Follow the instructions on the screen to reinstall your printer.

  Let me know if you are able to successfully install the software and driver and are able to print & scan?

• HP Officejet 4500: Scanner will not install or scan

  Please help me!

  I used to have a HP 3050 I tried to delete the drivers and the unintall when I installed the 4500 (it won't do). It prints to the 4500 however it won't let me scan the guard looking for the 3050. Thank you for your help.

  Hi @betty455,

  Welcome to the HP Forums!

  I read your post about how you can scan or install your HP Officejet 4500 printer. I'm happy to help you!

  A few questions for you:

  1. What is the operating system that you are using? Windows or Mac? https://www.whatsmyos.com.
  2. How is the printer connected? Wireless, Ethernet or USB?

  In the meantime, if you are using Windows, please try our HP print and Scan Doctorand let me know what happens!

  If this, or one of the posts on this thread, helped you to solve the problem, please click on accept as Solution on the message. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

  I hope hear from you soon!

• My three in a HP Officejet 4500 refuses to show me a scan option and I have urgent need. pls help present solutions

  Hi friends,

  I tried to use my 3 in 1 printer to scan a document on my mini laptop, but its does not work. And for this it is very urgent, even my boss. pls kindly help me.

  Hello

  As OEM HP is responsible for the good operation of the printer and their
  drivers provided. Check with HP support, their documentation online and
  drivers and ask in their forums.

  Good luck, you need to update or reinstall the latest driver.

  HP - OfficeJet 4500 Wireless - drivers<- set="" to="" your="" version="" of="">
  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?product=3986399&LC=en&cc=us&DLC=en&lang=en&cc=us

  HP - OfficeJet 4500 Wireless - support and troubleshooting
  http://h10025.www1.HP.com/ewfrf/wc/product?product=3986399&LC=en&cc=us&DLC=en&lang=en&cc=us

  HP support/troubleshooting & drivers
  http://welcome.HP.com/country/us/en/support.html

  Contact HP
  http://welcome.HP.com/country/us/en/contact_us.html

  HP forums
  http://h30434.www3.HP.com/PSG/

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• Officejet 4500 Mac OS 10.8.2 color scanning

  I have a Mac with OS 10.8.2 and HP Officejet 4500 wireless printer.  I can scan, but it is not upward in color on the Mac.  Only B & W.  I don't have any software for PDF files.  I have only to display PDF files in 'Preview' on the Mac.  What I need to buy software to get the scans to come up in color, or is there a setting on the Mac or the printer?  When I print it is set to "scan color" but always returns to B & W.

  Thanks in advance.

  Hey Nate,

  Sorry, my bad... Indeed, the option is absent for the specific model due to the limitation of its software...

  Please carefully follow the attached PDF by changing the economy PDF option, which should solve the problem.

  Shlomi

• OfficeJet 4500 - no scan saved - where I can take the patch

  Please help me - for officejet 4500 and windows 7 it no scanning cannot be saved! Please tell me where can I get the fix for this solution - developed?

  I'm sorry that you are experiencing this issue. (Preveen_David) has a great post on this issue. Here is a link that can help you.

  http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/HP-Solution-Center-does-not-save-scanned-files/m-p/534657/highlight/true#M13621

  Let me know if this helps you.

  You uninstall and reinstall the drivers and software to see if it would have changed?

• HP Officejet 4500 model G510g stopped black and white copy.

  My HP Officejet 4500 model G510g FPU CB867-64001 stopped black copy.  It print well in black and white and color when it is connected to my G4 Power MAC with OSX 10.4.11.  Also, it copy in color but does not include all black in print.  There is no error message.  There has been no recent system changes.  When you try to copy in black and white, paper feeds ok and looks like it is scanning and printing, but paper comes out of the Virgin.  I don't find any reference to this problem anywhere.

  Hello AHT

  Using the HP cartridges or cartridges refilled/handed to nine? This looks more like a problem with the printer software because you can print Mac black.

  I suggest trying the article below. It allows to solve print quality. I suggest you try it. After printing the report of diagnostic impression if he has problems like the lack of black ink could you please scan it and attach it to your next post.

  Print quality

• Suite software HP Officejet 4500 for Mountain Lion

  Hello

  The full suite of software for the Officejet 4500 HP will be released for Mac OS 10.8 (Mountain Lion OS)?  If Yes, what is the estimated output?

  In addition, initially, I was able to print but not scan.  The HP software uninstalling and installing this package from Apple was a work around that allowed me to do both.  You can highlight on the page of support of 4500's for Mac:

  http://support.Apple.com/kb/DL907

  Just for info.  Thank you and looking forward to the complete HP print/scan software update for Mountain Lion.

  Hi Justin811,

  Thank you for your message and share your experience. I happy that you can analyze now after I installed the driver for printer HP from the Apple Web site package.

  Currently we have no information when a full features software will be available for your device and the Cougar. However, we have the solution via Apple Software Update and HP Printer Driver Update that provides print drivers, faxind and digitization through Capture of Image.

  You can continue to watch the page HP Driver & Software for your Officejet for updates.

• OfficeJet 4500 g 510g - m: Officejet 4500 g 510g - m software for Mac

  I need to know if there is software for the MAC computer.  Just bought the MAC and this is my first one so really unaware of things like that.  If someone can point me in the right direction, I would appreciate it, of course!

  Thank you very much!

  Hi @CatLady5,

  According to the document following the Officejet 4500 G510 is compatible with Mac 10.11, but there is no comprehensive software features and driver: Printers HP - OS X v10.11 v10.10 compatible printers.

  I think that you will also find the FAQ section in the document above useful. There are useful links to help you install and use the printer with Mac 10.11. Here's an overview of what you'll find:

  Install print driver Mac and the best available software using Apple Software Update.

  Go to the installation of a printer driver Mac using Apple software update. This method of download includes the HP printer driver. Function of your printer, the download may also include the HP scanner software utility or driver fax HP.

  What happens to my print driver, when I switch to El Capitan and Yosemite?

  If you had the full features printing software installed on your Mac with the Mavericks, so everything should work the same as it did before you upgrade to El Capitan and Yosemite.

  If you went to El Capitan and Yosemite for an operating system prior to the Mavericks, and there is not a complete driver of features available to El Capitan and Yosemite, how you print remains the same, but you may have to analyze in a different way. For more information on scanning without full functionality driver, go to How to scan without software HP in OS X v10.11 El Capitan and OS X v10.10 Yosemite.

  What happens if my printer does not work as expected after the upgrade to El Capitan and Yosemite?

  If your printer is affected by print, connection, or scanning problems or an error message is displayed after the upgrade to El Capitan or Yosemite, go to HP support page, enter your printer model, then search the document on printing, connection or the analysis of issues, or for the error message that appears.

  Is there a driver package or third party for my printer software?

  Gutenprint (formerly Gimp-Print) provides basic print drivers open source for many printers who otherwise would not be supported in Mac OS X. To see if your printer is supported, go to the Gutenprint drivers for more information.

  NOTE: Gutenprint drivers don't are not supported by HP or Apple.

  If it meets your needs, please click Accept button Solution below to identify your problem as solved!

  If you need help, let me know and I'll happily at all that I can to help. Thank you.

• Example: HP Officejet 4500: plug printer for Mac OSX Mini 10.10.2 HP

  Apparently, I have to get my printer HP Officejet 4500 connected to the Mac Mini OSX 10.10.2. HP advises that I already have the correct drivers? I am confused.

  Hey @KateMC1,

  Welcome to the Forum from HP Support.

  I understand that you're looking to connect desktop HP Officejet 4500 all-in-One Printer to your Mac Mini.  I would like to help.

  I have a HP article that details the installation process for this OS version combination printer.  Click on the following heading:

  HP printers - installing a printer driver Mac using Apple Software Update

  Perform all the steps in this article.  This can be completed the configuration of your printer.

  Please let me know the result of your troubleshooting by responding to this post.  If these suggestions resulted in a functional configuration, feel free to give me a virtual h.o.t. by clicking on the 'Thumbs Up' icon below.

  Have a great weekend!

• My officejet 4500 wireless keeps stopping when I turn it on

  When I turn on my officejet 4500 wireless it starts to warm up and then stops.

  This could be a problem with the power supply for this printer. Check the steps in the document located here, for the procedure to troubleshoot a 4500 which won't turn on.

  I hope this helps.

• OfficeJet 4500 Mac OSX 10.6.4 reset printing system... Why did I not do it?

  I recently had someone whipping out my Photosmart old cable and not being not not a particularly brilliant rabbit I pressed "Reset printing system" and have been regret since then. OK, so the Photosmart, smarter than me, being refused to work. I have a Deskjet F2280 in the same office then rigged up to my Mac, and when it worked, I came to the conclusion that I must somehow induced a "software conflict", (love the sentence don't you make me see all sorts of internal battles going on in the bowels of the machine... but I digress), so did what would do any other not-so-bright Bunny and , deciding it was time I treated myself to a new printer, whipped at my local store - not so local, in fact, 60 miles away - and bought myself a new brilliant Officejet 4500 G510g-m. Well, he asked know? Same problem - does not work. Says that there is an error in the print queue, but is not much more useful than that.

  Okay, so I get my wonderful Mac-mate who knows everything about Macs and computers in general etc and he said, 'Remove the p-lists' if that's what I did. the same problem.

  Then, he says, "repair disk permissions"; If that's what I did. Same problem

  Then, he says, "Re-install the software"; If that's what I did. The same problem.

  In fact I did all these steps about four times over the next five days, but constantly face the same bloody sentence in the print queue. It is said he sends print data to the printer but does not ever happening, and finally he gave up and place comes 'Mistake' again.

  Now, this friend of mine knows EVERYTHING, so when I called him then, and he said, ' ol chap ' Frank sorry, you're on your own ", well, I can take a hint as much as the next chap...

  Now, anyone out there have a go at getting the damn thing going?

  Yes, quite slow.

  It is strange that he did this on USB.  I assume that you do not use a USB hub and it is directly plug it into your Mac?  Have you used a known good compatible USB 2.0 cable?

• the Officejet 4500 would there be any way to activate an "auto-stop"?

  My previous HP Deskjet printer was a function of automatic stop on and off the device when it has been idle for a certain period of time.  This model "Officejet 4500" there a way to activate or install this feature?

  Hi Mistersdad,

  Unfortunately, this printer does not have the automatic stop option.  I'm not aware of a way to install this feature.  I hope that answers your question.

• OfficeJet 4500 G510n-z: PC and Mac both lose connection to Officejet 4500 G510n-z

  I had problems with my PC wireless - used to connect via USB printing.

  Now, I have a MacBook Air, so the installation of the printer driver is new. When you try to print or scan, it indicates that the connection has been lost.

  Can someone tell me what to do to keep the newtork connectiom.

  Hello @haconnor,

  I understand that you are experiencing intermittent wireless connectivity problems when you try to print from your HP Officejet 4500 Wireless all-in-One printer wireless computers. I would like to help you today with the resolution of this conflict of connectivity.

  Now, just so you know, when you have a wireless printer wireless two works card or it doesn't. There is no grey area. When your printer connects to your network, even if the communication is intermittent, it proves that the network card works in your printer. The router is what allows your printer to the network access. Occasionally, routers will judge your printer as a tyring 'threat' to access the network communication and 'block '. This does not mean that something is 'wrong' with your router. It simply means that the router is too good job. At this point, I believe that the problem you are experiencing is a conflict of router. Can I please you follow the steps below to resolve this issue.

  Step 1: Powercycle the network:

  1. Start by unplugging the power cable to your router
  2. Once your router is unplugged, turn your printer off
  3. Then, shut down your computer
  4. After 30 seconds to 1 minute, reconnect your router back in
  5. Then, turn on your printer
  6. Turn on the computer

  After a few minutes the internet connection will be back. Please check on your computer and verify that you can access the websites before you continue.

  Step 2: Check of connectivity:

  1. On the front panel of your printer, select the button Setup (key)
  2. Arrow to Print the State of law, and then select OK
  3. To Config network right arrow and click OK
  4. A report will now print. Locate the IP address on this report.
  5. On your computer, open the internet browser. In the address bar type in the printer IP address and the research on this site. Leave aside the www.
  • Opens a Web site for your printer: This indicates that your computer and your printer are 'talk' on the wireless network. You should have no problem printing wireless now to your printer.
  • If a Web site for your printer does not open: The printer is still blocked to communicate on your wireless network. Please follow the steps below.

  Step 3: Restore the default settings:

  1. Click on the Setup button on the front panel of your printer
  2. Select the Wireless Menu
  3. Arrow on the right to reset wireless
  4. Select OK to restore wireless

  Once the reset is complete, proceed to the next step.

  Step 4: Reconfigure wireless:

  1. Click the printer Setup button
  2. Arrow Wireless Menu on the right and click OK
  3. Select OK in the Wireless Setup Wizard
  4. When you are prompted, select your network name SSID
  5. Enter your password (key) wireless. It is case sensitive.

  Once the wireless connection has be etre configure configured successfully, please try again to print wireless.

  Please reply to this message with the result of your troubleshooting. Should the matter resolved that temporarily until the printer does not again on the network, there may be additional parameters that need to be changed on your router. I look forward to hear from you!

• OfficeJet 4500 stops at halfway printing Windows 7

  Hello

  My Officejet 4500 G510g-m Wired is on a home network with 4 PCs. Two PC run SP3 of XP and have no problem printing. The other two are running Win 7 (a 32-bit and the other 64 bit). Spare no effort to print from Win 7 ends with half a printed page, an error message short on the screen of the device "Printing cancelled" and one error in the window manager queue print "Error." - sent to the printer

  The problem occurs when you print from applications (Office, PDF). The drivers are up to date. Used to be OK. Cannot identify when the problem started.

  Help, please.

  I downloaded and run utility diagnosis HP printer on both PC problem and found facilities double and triple the printer (no idea how it happened). After a complete disassembly, there included manual removal keys in the registry and a complete installation from scratch - everything works perfectly now.