HP Officejet 4500: Scanner will not install or scan

Similar Questions

• OfficeJet 4500 G510g: OfficeJet 4500 G510g will not print full page

  I'm having a problem that gets worse.  My OfficeJet 4500 G510g will not print a full page.  I have installed the latest updates, verified that it's the default printer, aligned the cartridges 2 or 3 times, cleaned the printheads of 2 or 3 times. but no success in getting it to print an entire page

  Hi @thrandall,

  Thanks for getting back to me.

  My suspicion was correct, there is a hardware problem with system of distribution of ink or cartridge.

  Have you tried these steps in my previous post?

• OfficeJet Pro 8600 Plus: Scanner will not install software stopped working/Easy Start

  Unable to scan to computer, but has worked in the past. Error message indicates that the software HP for the Scan of the computer could not be located.  Have been trying to install it, it seems to be downloading but then says that it cannot install because no internet connection.  The connection is fine, works for everything else, shows very well in the status reports.  Tried several times, restarted the computer, nothing seems to work.

  Hi @SD58and welcome to the Forums of HP!

  I'd be happy to help you to install the software for your more than 8600. Using Safari or another browser? It seems strange to me that you can download the software, but then can not install, the installation requires no software. However, the Easy Start probably reaches out using internet to locate appreciate software to install. That being said, I feel the question could be linked so browser that I wonder what browser you use and if you could try another.

  Please let me know the result of using another browser and we can go from there. If using another browser resolves the issue, please click on accept as Solution to identify your post as solved.

  Thank you.

• OfficeJet 4500 driver will not download to Windows 8 - "Download".

  Try to download the full Officejet 4500 Wireless download to a new PC 64 bit of Windows 8.1.  When download reaches 100 MB exactly, it stops: "download interrupted."  Click on 'summary' and downlaod again and 'interrupts' to 100 MB.  Tried with antivirus on and outside, on and outside printer.

  Thanks for your help, but I already got it to install using the Installation Wizard under "diagnostics and utilities" (or something like that) listed below the option 'download now '.  It worked perfectly (all 300-some MB) and worked as one would expect in (in other words, just like the installation from a CD that comes with a new printer).  HP really needs this option "front and Center" rather than downloading raw - I mean, who's going to think to go to the section "diagnostics and utilities; most of the people go just to see "start downloading now", click that and feel frustrated as I did. I have found that the wizard by chance, frustration.  I think most of the users are like me, they want a quick, easy and fool-proof to get the printer to work.  We are not in the manipulation of files or refreshing / re-installation of operating systems.  Keep it simple for us, the Luddites.

• HP officejet 4500 printer will not print on the new Windows 7 computer

  My new gateway computer recognizes my hp office jet 4500, but it will not be printed. What should do?

  Have you actually installed according to the instructions from HP, which is to use the installation cd HP or HP site features complete downloading, connecting only when the installation says too much, or simply plug in?

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=4062&LC=en&cc=UK&DLC=en&sw_lang=&product=3919449#n195

• Fax HP Officejet 4500 Wireless will not send fax

  I am able to run the fax configuration and get a result that has passed the test of fax. This test succeeded even with no connection to my phone line. It made me look like a phone line was not necessary, but the answer to another problem related to the fax on a wireless unit posted on this forum very claims all-in-one wireless on doesn't have a phone line.

  At various times I could go to the HP Solution Center and select send a fax and received indications that the machine was trying to do (according to a status window which appeared). I have enen hear fax tones. But in the end, an error message appears.

  Earlier when I go to the center of Solution and select fax nothing happens. The front status screen reads Original charge.

  I tried to use the front panel for iniitiate a fax test fax HP (hp 1 888 faxne) line which tells me a fax sent me with a result no answer. However, the page intended for use as a test page has not been analyzed and transaction report tells me the Fax Send report is set to Off.

  I'll see if I can learn how to change this setting in the setup of the fax machine. I have to deal with multiple problems.

  Hi writchey88,

  I would like to help.  For your printer 'Wireless' means you can send print jobs to the printer wireless.  You will always need a telephone cable connecting the printer to a socket in order to send a fax.  You will not have a problem of fax.  Knowledge is to connect a 2-wire telephone cord to the line 1 of the printer and the other end into a telephone jack.  Run a test fax and if everything goes, try to send a test fax.

  A.m. to run a test fax, press the button 'key', then arrow to the right until you get to Tools, press OK, right arrow until you see Run the Test Fax and press OK.  Click here for more information on the Fax test report.   Let me know how it goes and we can solve the problems from there if necessary.

  Good luck!

• My OfficeJet Pro 8500 will not install on a fresh install of Win7.

  The complete SW installs fine, is the printer but when I try to install it, it does not install.  Solution Center does not start and says I need to plug in the USB cable.  The printer is a printer wired (ethernet to my wireless router cable) and I'm installing on a laptop (wireless).  I used the network installation and selected the wireframe option in trying to connect.  Wrong driver installed, maybe?

  Hi daves000,

  If you have the printer ethernet connected to the router, but the wireless laptop is connected to the router, which you must select the type of wireless connection during installation. Let me know if this solve your problem?

• All-in-one Officejet Pro L7780: driver HP Officejet Pro L7780 will not install with Windows 10

  Recently, my HP Officejet Pro L7780 stopped printing. I uninstalled the driver and then reinstalled the driver from the HP website. Every time, when installing, I get a message that "bing bar does not work on this version of Windows. Once the installation is complete, the test page is fine but I can't print from one of the applications (e.g., WORD, Adobe Acrobat, etc.), getting an "Error printing" message, rather than each time.

  I use Windows 10. The printer was working fine since I've upgraded to Windows 10 until recently.

  I've uninstalled and reinstalled the driver several times as suggested on the HP website. Any suggestions on how to solve this problem.

  Thank you.

  Hello @AMNYC2015and welcome to the Forums of HP, I hope you enjoy your experience!

  I see that you are having errors in the print driver. I would like to help!

  I recommend to remove the cartridges ink and starting by a power reset.  Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

  I also recommend running the HP Print and Scan doctor.

  Good luck and please let me know the results of your troubleshooting operations. If this solves the problem, click on accept the Solution below, as well as others to find the answer.

  Thanks for posting on the HP Forums!

• OfficeJet 8600 more - will not install - error message "carriage jam".

  I'm unable to install a new printer of all-in-one OfficeJet 8600 Plus.  I was running through the installation routine when it hit a barrier, that it cannot go beyond.  I got the "Carriage jam" error message on the printer screen.  I ran through HP Web sites and found one on the point: http://support.hp.com/us-en/document/c02919171

  I did everything that the foregoing asked.  I pulled the cart holding the ink cartridges and put again.  I 'reinstalled' of the carridge another 3 times, and the third time, instead of seeign 'Transport Jam' once again, the machine began to re-start, but then got stuck on a new screen, that says 'printer preparation', with the logo of HP that swirled around, stating that it was ongoing.  He spent forever, and when I tried to turn it off, it wouldn't let me, so I pulled the plug.  When I plugged in again, I was back to "Carriage Jam".   What can I do else?

  The guy at Office Depot said to bring it back, and he would exchange for a new (I bought it today).  I guess I will, if anyone has a better idea. Thank you.

  Hi Ismellwabbit,

  Sorry to hear that you are having problems.

  I totally agree with the guy from Office depot. If you are having problems on the first day, I strongly suggest that make you it

  take it to a new. Don't waste your time trying to fix it because you may have a defective product.

  These things happen because of several reasons that could happen anywhere bewteen from production to delivery.

  I hope this helps! Sorry you had a bad first experience. Totally been there myself and I know how that feels.

• Brand new OfficeJet 7000 drivers will not install for the brand new Windows 7 Ultimate 64 bit PC

  Hello

  I downloaded the versions Basic, both full of drivers for printer OfficeJet 7000.  Move cleanly - error code 2203.  When talking about this issue with the Support technical they tried several different things, but nothing has worked.  I have a service ticket number - 80356333671

  After turning off the phone (more than 90 minutes) - I searched on google and all the hits that were displayed were the same steps I saw technician employment, made you ask - is google, the new standard Tech support?

  Currently, I own a nice weight and pretty paper.  Anyone can help - I'd appreciate it.

  With the help of technical support, I ran the "Officejet software and driver Removal Utility" for my particular model (available on HP website - driver download page) and then ran the installation of the driver and it worked perfectly.  Why? I do not know.

• One of the usual questions again - officejet 4500 Wireless will not copy...

  I have read all the post and tried many solutions, nothing works.  I get the message "unable to scan, fax, copy.   I'm at my wits end.  If there is something new or something that I missed about the resolution of this probem, I'd be grateful if someone could post. Thank you very much.

  Hi LizK1,

  This error message indicates a failure of scan.  It is difficult to overcome.  If you did not, try to do a Hard Reset as described in the following link.  Click here

  If this does not help, you might try to do a complete Reset of the Semi.  If successful, this reset the default printer and clear the memory.  If the printer was on a wireless network, it should be removed and would need to be reconnected.  If you want to try it, I can send the steps in a private message to your Forums HP in-box.  I need you agree to not post the stages.  Let me know what you decide.

• Scanner will not be finished scanning

  Sometimes my scanner don't even start. just tells me it is offline.  Sometimes, it will start to scan and stop the passing game however.  I have disconnected the two cords several times, disconnected from the wall, unplugged the computer or power the scanner off and rebooted the computer many, many times and I am still having problems.  Recently I went on a site with my ISP and they uninstalled and reinstalled the printer/scanner and it started working, but now it has just stopped again.  What is a simple machine of spleen?  It's a few years old, but not the former.  It's a HP Officejet 6500.  Any help will be appreciated.  Thank you.

  Hello!

  I say we leave this scanning only question because things work. Please try all the steps I have provided! If you want to provide a Solution accepted congratulations on this post, so please follow this forum here to help you.

  Also, for your other questions, please post this question on another forum because it is a different matter. If you have any other questions, please let me know!

• Windows Live you will not install Scanner of care

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas: this system is most stupid of THE I never thought possible. I am in the internet Explorer IDIOTICLY stupid, that works properly and is the reason I use Google Chrome in the first place, I'm trying to install this scanner and it won't install because of the stupid 'blocker'. I disabled the stupid thing, and it will not install. I thought that these idiots @ Microsoft sued for monopolizing once already, and that perhaps they had learned their lesson to make us use their crappy products (IE)? Apparently not. This is ridiculous. They want us to be proactive, and then they make it almost impossible for us to PROTECT US? WHY? Why would they do something fundamentally stupid? Honest to God I'm beginning to wonder if go to Apple would not be a better idea instead of having to go through all this BS and probably not get help anyway. What a joke!

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• OfficeJet 7310: Officejet 7300 series software will not install on new pc Win 7

  My Officejet 7310 networked HP software will not install on my new Dell Precision Tower 3620 running Windows 7 64 bit.

  Downloaded file is: AIO_CDB_Net_Full_Win_WW_130_141.exe

  * When you run the Setup program, two errors that have occurred having to do with the system who don't not USB capacity or equipment. (There are about 8 USB ports that work, some USB 3.0, any other USB 2.0).

  * Try with disabled firewall doesn't change anything.

  * If I'm running the original printer installation disc, it downloads the new software and I find myself in the same dead end.

  Sitting next to this machine is my (dying) old workstation Dell Precision 390 with Win 7 and operate the HP and related applications very well Solution Center with the same network printer. (The two machines work protection antivirus Malwarebytes'.)

  It sounds crazy!  Any suggestions on how to fix would be greatly appreciated.

  Hello

  Run the Setup program and comlpete extrction process.

  Once the installation dialog box appears to put an end to this window.

  In Windows Explorer, press and type % temp % fall.

  Locate the most recent installation folder, which begins with 7z (e.g. 7z1234s)

  Open the installation folder.

  Rename the file named usbready.exe in usbready1.exe

  Back a levell and run the Setup.exe file.

  Now follow the installation and check for the difference.

  Please let me know the results,

  Shlomi

• OfficeJet 6700 Wireless will not be installed

  I tried to connect my officejet 6700 without cable.  I am able to get the printer to connect to my network and when I print a wireless network test, it says that it is connected, switch on everything.  I am able to ping the printer as well.  At first when I tried to set up the printer, my computer could not find the printer.  Now, it seems that it can find the printer, but it will not install. I used the HP print and scan doctor, and he said that I had to install the full version of the software that comes with the printer. I tried to reload the software that came on the disk with the printer, and will not install successfully.

  Hi Wally,

  Thanks for the reply.  I am running windows 7 professional 64-bit.  He just said "installation failure," anything else.  Since my last post I was able to chat online with an hp support person, and they made some kind of a work around.  Instead of trying to install as an officejet 6700, installed the driver for a deskjet 6950 and added a protocol TCP/IP port with the IP address of my printer, and that seemed to work.  It is now printing from my computer and my iPad.