HP Officejet 4620: HP 4620 cannot use recharged HP cartridges

Similar Questions

• OfficeJet 4620 can use 564XL ink cartridges?

  OfficeJet 4629 All in One printer allows 564XL cartridges black and all colors OR black only?

  Hello

  You can use either a regular ink cartridge or a high XL capavity for one of its cartridges (black, Cyan, Magenta and yellow).

  Kind regards

  Shlomi

• OfficeJet 4620: Cannot sweep to macOS 10.12 Sierra with Officejet 4620

  Since the update to Mac OS 10.12 Sierra, I am unable to scan using my Officejet 4620.

  I used to use the HP scanning software which worked well but I found out it only works with OS X 10.11 and earlier versions.

  The HP Easy Scan Soft says that it works with Mac OS or OS X 10.9 and later so I installed this.

  However, when the application is open there is a yellow explanation mark on the image of the scanner. The scanner is selected under the scanner drop-down.

  The printer works well, is that the scanning feature that does not work. I tried to reboot my laptop and printer and you have reinstalled all the drivers and application, but it still does not connect.

  Any ideas would be greatly appreciated!

  Thanks in advance

  Phil

  Hi Phil,
  The HP scanning application is indeed incompatible with Sierra, so you may experience problems.
  Remove the scanning HP by moving to the trash, then empty the trash, also remove all currently installed HP Easy Scan instances.
  
  Then install the latest version below, it will be installed in the Applications folder:
  http://FTP.HP.com/pub/softlib/software12/HP_Quick_Start/OSX/installations/Essentials/HP-easy-scan-1_7_0.pkg
  
  If you experience additional problems, ensure that the latest version of the software is installed by following HP Easy Start below:
  http://FTP.HP.com/pub/softlib/software12/HP_Quick_Start/OSX/applications/HP_Easy_Start.app.zip
  
  Finally, make sure that your drivers are up-to-date by clicking the Apple icon, select about this Mac and then press on software update.
  Click on the Bank on the menu bar, click Reload Page, click all update if an update is available.

  If you can meet with other issues, the printer is connected via USB or wireless?

  Kind regards
  Shlomi

• HP Officejet 4620: hpeprint used to work and now does not work

  I've registered to use hpeprint for a number of years and it has worked very well, although I don't use it very often. I had the opportunity to use it today and it doesn't seem to work. The printer is wireless and is great for everything else is not a local problem for me. I received an email from HP indicating that the print job has been received in too. Still not printing.

  Thank you very much for your help!

  PS Subsequent investigations said that "I have not all registered devices! Then when I put my claim code in the to add it again, the message says:

  "The request window that has already expired. Click on "what is a claim code?" below for instructions on how to print the fact sheet Web Services for re - activate the code request for 48 hours. »

  that I don't really understand! Sorry for being a thicko!

  Hey @JimRobinBSc,

  Welcome to the Forums of HP Support!

  I see that you have some problems with ePrint on your Officejet 4620 e-all-in-one printer. I can help you with that.

  First, a code of request is a way for HP connected connect a printer to an account. It has no use outside. That said, if the printer does not appear in the devices on the connected HP, this means that we connect the printer again. To do:

  1. On the printer, click the web services button that looks like a tablet with a phone beside her.
  2. If you see an email address click settings, scroll to remove Web Services and press on this subject to be deleted. When finished, click the web services button again.
  3. Press Setup and Yes. The printer should print a new claim code.
  4. Enter the claim code in the place under the devices tab which requires the claim code.

  Please let me know if this allows you to use ePrint or if you have any other questions. If not, have a great week!

  If it solves your problem, please help other users find this thread by clicking on accept Solution below my post.

  If you appreciate my help, please inform other users by clicking on the icon below my post thumbs up.

• HP officejet 4620 cannot connect to new router

  Hello

  I recently got a new router and can print is more wireless.  I know I would say somehow the printer to connect to the new router, but I don't know how to do this.  It seems that just repeat the installation process fixed, but I can't find the disk, I used during my first installation of the printer.  Any ideas?

  Thanks in advance,

  Carter

  Replacement of your wireless router try here.

  http://www.HP.com/global/au/en/wireless/reconfiguring-system-Help3.html

• HP Officejet Pro 8600 Premium: OfficeJet Pro 8600 Premium - cannot use Gigabit Wireless N

  My OfficeJet Pro 8600 Premium only connect to my router using Wireless G even though my router is capable of Wireless-N. I connect 2.4 GHz, and all my other devices connect to my router using Wireless N without problem. This printer's specifications indicate that it is able to use N Wireless 2.4 GHz. How can I get the printer to connect to my router using Wireless N? Thank you!

  Reset the printer to the default network. Reset your router failing factory. Reconfigure your router back to your configuration. Now try to connect using WA2 - AES encryption to your SSID.

• HP Officejet 4620 all in the new cartridge not print black-brand

  Hello everyone, I hope someone can help me, because it took hours of time and gave rise to a lot of frusteration. I just replaced my black ink cartridge, and not a single drop of black ink will print. I have authentic and cleaned cartridges printheads, two steps one and two, at least two times each. In the meantime, I've used for all my color ink, that always works. But the black does not appear at ALL. Of course, I could buy color cartridges more and use them to print in black, but at this point, I don't want to put more money in this printer if it does not work properly. I'm desperate for a solution! I run a small business from home and I NEED my printer. My warranty expired a few months ago and really hope I don't have to pay for phone support.

  Someone has any advice on how to get black to print correctly? PLEASE AND THANK YOU!

  I suggest that you call the HP regardless of warranty as described in the post heresupport.  If you live in the United States dial 1-800-HPINVENt, also see the details here.

• My Lexnark printer, I cannot use a color cartridge that has been refurbished. Why?

  I bought cartridges remanufactured in the past and they are very good.  It actually worked and then I get an error message saying that I do not use the correct cartrirdge.  It printed before; now, why not?  What I am doing wrong?  Help, please.

  Hello

  You must check with Lexmark and the transformation of the cartridges.

  Lexmark - Support
  http://support.Lexmark.com/index?page=home&locale=en&UserLocale=en_US

  Lexmark - drivers
  http://support.Lexmark.com/index?page=home&locale=en&UserLocale=en_US&segment=download

  This isn't really a Windows problem.

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• Photosmart 6520: cannot use HP ink cartridges

  That is to say there is a way to set up this printer to accept ink cartridges HP no?

  If it's not official HP ink, you know never really what he could do. Despite the official toner prices, you would be better to stick with it. They cannot much help out if toner unoffical screws to the top of your printer.

• Use black ink cartridges into the two slots? HP Photosmart C4795 - no color cc = us

  Can I use black ink cartridges into the two slots? HP Photosmart C4795 - no color, to save money?

  Hey JJ - B,.

  You cannot use a black cartridge in both slots. The print head channels are different for print 3 colors in a slot vs only black print out on each other. Using black in the two slots certaining most will cause errors and possibly damage the printer.

  Is there a reason you want to run the two blacks to be with? You can still print with only the back cartridge installed.

  Good luck!

  Sean

• HP Officejet 4620:4620 will connect to the motorola sbg6580, IP address but cannot be contacted (?)

  Got a new router/Modem/wireless to Motorola. Follow the instructions in HP, used a PIN, set up a new customer in the Web page of the router... violates ' affect connection. IP address displays on the HP screen, wireless light is solid.

  But I don't see the printer in my network even if sharing is implemented.

  When I send a test page, he's not going thru.

  Troubleshooting report:

  Problems found

  Hello @gracesten.

  Welcome to the HP community!

  I understand that you are having some difficulties to configure your HP Officejet 4620 eAll-in-one printer to print wirelessly with your new Motorola SBG6580 router and your computer Windows 8. I want to help you with this.

  You mentioned that your printer is getting an IP address. If the IP address starts with 169.254.X.X then the printer is unable to connect and has assigned this IP address on its own.

  The easiest way to configure the printer wireless, is to follow the impulse of software. In this way, the printer is currently Setup on the network using the computer's network settings. Did you install the full software functionality for you printer? If not you can download it here: HP Officejet full feature software and driver.

  Here is a step by step guide how to use the software to set up your printer using the HP software: Setup the printer to a wireless network for the HP Officejet 4620 e-all-in-one HP Deskjet Ink Advantage 4620 e-all-in-one printer series

  Please reply to let me know if this works for you, and if there is anything else I can do to help!

  

• Cannot print from MSOffice or Adobe Reader on HP Officejet 4620

  Cannot print to MSOffice or Adobe Reader for HP Officejet 4620, but I can print from the internet, and I can print emails.  My ink level is full, and it prints well on the internet, so, apparently, that my printer working.  What can cause problems printing only from computer programs?

  Additional info: when I hit print paper out, but most of the time does nothing about it, but sometimes a fraction of the page prints even if the setting is to print the entire document.

  Any suggestions would be greatly appreciated.  Thank you.

  Hello Debbeedue,

  Welcome to the HP Forums.

  I see that you have a problem with printing of MSOffice and Adobe Reader.

  Please click on the following link and run HP Print and Scan doctor.

  If the doctor gives error codes, please make a note of the error codes and let me know, if you please, what they are.

  Thanks for your time.

• My Officejet 4620 do not print black ink

  I replaced the black cartridge on my Officejet 4620 with a new high-capacity HP cartridge and it won't print black ink on the test page, any application or function of Copier.  I have reset the printer nothing helps.  The ink level indicates that it recognizes the new cartridge and says it's full.  Black ink out of the cartridge when I put my finger against the exit hole.  I cleaned and aligned the print heads, but still no go.

  just in case someone else has this problem, heres whats really past and heres how to fix this annoying problem. its relatively easy to do and more efficient than wasting money on a new printer or have that he repaired as most people eventually do.

  going on what? the ink has clogged print heads and solidifies closed. the function of "clean print heads" the printer comes with doesn't have the ability to solve this problem. This feature is to clean the heads Sales, not clogged heads. Why hp decided to make this model without a simple to remove the cradle is beyond me, but fortunately the cradle out and can be cleaned with hot water.

  theres a few items, you will need to get there easily, or you could just burst the branch loppers, like I did and vent your frustrations.

  you will need: a pair of slender beak pliers, a screwdriver torx T9 (selling auto parts stores them for a few dollars), paper towels and a space for work (its easier to do this in a corner of a room, on a small table or floor).  Keep in mind that you are dealing with ink, then change your clothes right just in case and also catch a paper plate or a few sheets of paper to print to set ink cartridges while you work.

  (1) ok. lets start. !!! FIRST UNPLUG THE PRINTER RIGHT NOW, IF YOU DO NOT ACCIDENTALLY DIE BY ELECTROCUTION!  I forgot and when I started unscrewing the first 6 screws, kept chime jump and im like * beep *? I was impressed by the security measures hp took as model engineering.

  (2) the printer is now disconnected and then go to your corner your work surface and place the printer, so there is a wall or a barrier on the left, and also, a wall or a fence behind it. This just in front of her as if you were about to use it.

  (3) now, what you have to do, is to open the printer as you will change the ink and on the right side, there is a plastic guide that prevents opening all the way to the top. Look on the side and you'll notice that he could jump off with fingers. pop off and open it completely open, so you can get to the screws of the cover you would have prevented access to.

  (4) press the scanner part and the upper part against the back wall.

  (5) all the screws you will be remove are the size T9H torx screws. There are ten total. There are 2 black screws in the top of the forehead and then 4 black screws in the top of the back. Remove them and put them on your paper plate.

  (6) following is 1 screw silver short located under the Control Panel, use your finger and feel under the * button. Unscrew, place it on the paper plate.

  (7) depending on whether you want to remove the face/Control Panel to get in the last 3 screws so locate the illustrations on the top of the printer, there are 2 on the lower left and 5 at the bottom right (1 and 2 on the left explain removals of paper jam and 1-5 on the right then explain change in ink cartridges). then about half an inch South of the illustration of the number 5 on the lip, is a plastic stand. six inches to the left is an another then 6 inches to the left, under the number of the illustration 2 (remove the paper jam) is a third support. Unscrew using your nails. Flip it up just like the hood of the car, and eten on the main top of the printer, keep the flat wire which is connected to the frame of the control panel (if the flat wire jumped because you got too loud, then simply insert it in when you go back).

  (8) then unscrew the 3 long silver screws that are located under the Panel you just popped off the coast. There is 1 on the left and 2 on the side rightish. mix 'em on the paper plate.

  (9) now that all the screws are removed, take the Panel front and partially pop it back together.

  (10) then take all over (the part with the small illustrations and lift like a hood of car, ONLY THIS TIME OPEN IT LEFT and he balanced on the edge of the printer, to lean over towards the wall or an obstacle on your left.) MAKE SURE NOT TO PULL ON THE STRIP OF COLORFUL SON FRUITS LEFT AND ALSO THE FLAT BLACK WIRE CONNECTING PART SCANNING FOR THE MAIN OF THE PRINTER PART.

  (11) then take the pliers to tapered spout and remove the 2 silver tension springs located behind the printer cartridges. Pay attention to where they were attached so you remember where they go during the Assembly. take a picture with your phone if you have to, or simply re - understand it like I did. mix 'em on the paper plate.

  (12) then disconnect the 2 large flat wire and 1 small flatwire attached to the back of the ink cart. take a picture or can remember like I did. I guess bad things can happen if you reverse the on re-Assembly. Pick up the phone and take a picture of quik to be sure.

  (13) now remove the cart ink, cartridges and all, by lifting the front first.  Be careful of the transparent tape little there that moves the carriage from left to right and vice versa. you don't want to damage this little guy. now take the transport to your paper plate. not some ink or accidentally get it on your fingers without knowing or will make a mess.

  (14) remove the ink cartridges and put them on the paper plate, side ink to avoid a mess, these things sometimes drip. put the plate side. its time to clean the print heads.

  (15) then go to the sink, to the distribution of empty ink and turn on the hot water and then let the transport of empty ink sitting there with the water mainly through the clogged color screen (inspect and make you is not a small rubber seal surrounding the small screen, if there is do not waste it. I didn't look too closely and I don't think that hp has them but I have a few other printers). It will stain the sink but water ink he comes out to be sure. notice there is also a small circuit attached to it. don't bang it upward but getting wet does not matter.

  (16) continue to do this until the water is clear.

  (17) then use your finger and rub the screen gently with your finger and then rinse it, taking ink until the water is clear. This continues until there is no more ink and screens are clean. do it for all the colors just for good measures. the color of problem that would not print, you'll notice takes longer to clean than the other colors.

  (18) now look on the lower side of the transport. these strange looking things are the leaders. Rinse in hot water and dry them with paper towels. then flip it over and the breath on the side of the screen again. also between the screenside and heads (on the side of the transport) is an opening which is also probably gunked up. It blows with water too. Then, turn it over and wipe the head again. Repeat this step until no fades or until you are sick and tired.

  (19) shake, then use paper towels to dry the entire unit. Make sure that the device is dry.  especially inside the female plugs. blow inside or out dry hair and dry gently. do not stand there and melt the but with the blow dryer. but the sooner it dries less your ink cartridges, sitting on the paper plate will dry out. the custom of the ink dry quickly just do not take a NAP or go on a date until you're back with part of the ink.

  (20) now you have finished cleaning the heads and probably don't need to do it again for the length of time, it was because you bought the printer. and just as a roadtrip you used a map to navigate, you will use these instructions in reverse for reassembly. but keep in mind when re - insert the 3 flatwires that you disconnected from the back of the ink cart, make sure you that have small metal contact on the flatwires points (side male) inserted so they affect small metal contact points on the caps of transport (feminine) side. ALSO BE VERY CAREFUL NOT TO DAMAGE BLACK FLATWIRE CONNECTING THE SCANNER PART PART HAND PRINTER. THERE IS A SMALL GROOVE IN THE PLASTIC WHERE IT CAN SIT TO GUARANTEE NO CRIMPAGE. USE IT. also make sure that the 2 hinges to the scanner portion/cover are placed correctly before the fixing of the top with the 6 black screws.

  now raise the printer and reinstall the ink cartridges. then plug in the appliance and turn it on.  If you get notifications on the control panel telling the custom of transport move, then open the trunk and remove the ink cartridges, hustles and ensure that transport is installed and that the tensioner springs are in place correctly. Repeat the operation if necessary until notifications go away or just do a test print and do not take into account the notification if you messed with it a few times already. That's what happened to me and the notification went his own. Once its online, open the hp utility and press the button "clean the heads. do 2 x in a row and you will be in style, with colors extremely rich and "BOLD" and Yes, printed black raven.

  p. s.

  You can always take your aggression out with tree limb loppers or Tin shears like I did and cut the plastic Center keeps you to transport directly outside. Completely eliminates the disassembly and reassembly. Make sure you DO NOT CUT THE TRANSPARENT TAPE THAT MOVES BACK AND FORTH TRANSPORT. This way the next time it happens it takes you only 10 minutes before you are upward and printing.

  Enjoy!  -Porf

• OfficeJet 4620: Hangs of HP Officejet 4620 e - all - in - one

  Recently, the printer showed a message on the screen saying "use switch to turn the printer off. The printer does not have a press button. I can unplug the unit and it seems to do normal start when I plug it in but returns the message and it crashes. It will stay like this for hours or days until I unplug the unit. After that I had plugged in I was able to hold the power button and get it into the stop. After being off, I press the power button and it came back but once more posted this message and hung.

  It does not what whether the computer when it is connected via a USB cable. It seems that I can press the power button and it will fit as long I have before tap the blue wireless starts to Flash. After that it will not respond to any key.

  Please notify.

  Hey @clevbucki,

  I see that you have some problems with an error message on your Officejet 4620 e-all-in-one printer you can not delete. If the message is related to a bad power off of the it sounds more like you have a problem with the buttons on the printer. The only thing that could be done would be to replace the printer. You can contact HP support by clicking here and filling out the form below.

  I hope that you are able to get this resolved so that you are able to resume printing.

• OfficeJet 4620: Installation

  I am trying to reinstall my printer but cannot read the installation disc.  Nowhere on the site Web HP find program drivers / Setup for this printer.

  Hello

  The printer software can be downloaded from the link below.

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-4620-e-all-in-one-printer-series/5101229/model/5101234#Z7_3054ICK0K8UDA0AQC11TA930C7