HP Officejet 4620: Printer is in"error" and will not print, even though the computer says that it is "connected".

My printer recently started telling me it was in a State of 'error' and could not print my documents.  Sometimes I could turn off the printer market and all that was trying to print would then print, if documents or Quicken checks.  Now I can't print from the computer at all, or it will print checks from Quicken even if I turn the printer power off and power on.  The HP Web site indicates that it is connected.  It is the second computer from HP Officejet 4620 of the original that I bought.  The first has a problem that has been covered by the warranty, and this one doesn't seem to be much better.

Hi @Janilynn,

Welcome to the HP Forums!

I read your post and wanted to help.

I understand that the printer does not print when the computer shows that it is connected.  Please run the print and scan the doctor.

I would like to know if it solved the problem or gives you an error message.

If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me congratulations.

Kind regards

Tags: HP Printers

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