HP Officejet 4620: The buttons on my control panel do not work

So I bought my printer used from a friend, he has been working well, but I had some problems:

1. the buttons on the control panel have not worked

2. I'll make a message pop up on the screen that says "infringement or used (s), the original HP of ink in one or more.." and I can't read the rest of the message because I have to scroll down, but the buttons do not work.

I tried to look in the user manual, but I did find something that can help me.  I am a student and need to use my printer almost every day so it was very stressful. Any help would be wonderful!

Hello @Ellie33,

Thank you for writing back.

Glad to know that you fixed the ink of related issues. If you still encounter display problems, it could be more likely a hardware failure with the machine.

I would contact HP tech support to create a service if the printer is under warranty. Alternatively, you can call technical support so that the good options to upgrade, you can benefit if your printer is already out of warranty.

You can visit http://support.hp.com/us-en/contact-hp and fill in the details of your product to get the tech support number.

If you have trouble, let me know and I'll do my best to help.

See you soon

Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

Tags: HP Printers

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