HP Officejet 4620: The buttons on my control panel do not work

So I bought my printer used from a friend, he has been working well, but I had some problems:

1. the buttons on the control panel have not worked

2. I'll make a message pop up on the screen that says "infringement or used (s), the original HP of ink in one or more.." and I can't read the rest of the message because I have to scroll down, but the buttons do not work.

I tried to look in the user manual, but I did find something that can help me.  I am a student and need to use my printer almost every day so it was very stressful. Any help would be wonderful!

Hello @Ellie33,

Thank you for writing back.

Glad to know that you fixed the ink of related issues. If you still encounter display problems, it could be more likely a hardware failure with the machine.

I would contact HP tech support to create a service if the printer is under warranty. Alternatively, you can call technical support so that the good options to upgrade, you can benefit if your printer is already out of warranty.

You can visit http://support.hp.com/us-en/contact-hp and fill in the details of your product to get the tech support number.

If you have trouble, let me know and I'll do my best to help.

See you soon

Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

Tags: HP Printers

Similar Questions

  • On the start menu control panel does not work

    When I click on the start menu control Panel icon, it says and I quote": {26EE0668-A00A-44D7-9371-BEB064C98683}"the RPC server is unavailable." All other icons are thus working computer, network, printers, etc all its only the control panel is not working. Two questions how to fix this and what is the RPC server?

    Hi I.Saenz,

    1. did you of recent changes on the computer?

    2 when was the last time it was working fine?

    3. do you have security software installed on the computer?

    Remote procedure call (RPC) is a part of Windows programs, which is "an interprocess communication technique that allows the software client and server to communicate." CPP is designed to provide a common interface between applications, making it easy for programs to communicate with the servers.

    Check if the problem persists in safe mode.

    Start your computer in safe mode

    http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

    Restart the computer to return to normal mode

    If the problem persists in safe mode then I suggest that scan you SFC on the computer that would be a system file corrupt on the computer search and replace.

    The analysis may take some time, so be patient. Windows allows to fix corrupt or missing files it finds. If the information of the installation CD is required to fix the problem, you may be asked to insert your Windows Vista installation CD.

    For more information please visit the link below.

    How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

    http://support.Microsoft.com/kb/929833

    I hope this helps!

    Halima S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • States of the button (up/down/over) image does not work properly.

    The pictures below show the button before and after flying. I work in Captivate 9 - responsive project

    Why pointed State does not automatically the same size as the 'low' and 'up' State?

    How can I fix?

    image button.PNGCapture3.PNG

    You can check the exact version number? There was a fix published, which gives the 8.0.0.230 version. That the problem has been solved with the fix:

    Hot fix | Adobe Captivate questions 9

    Why an image button and not a form button?

  • remove the update install Q How to uninstall this stupid thing, the usual method of use of the Control Panel does NOT work

    I tried for hours and hours to remove the program called InstallQUpdater. usually, I go to the control panel and click on uninstall, then find the program, click the program, and then click on uninstall. I the image appears saying "preparing to uninstall" later I program pop up asking if I want to cancel because it is a source of the United Nations identified, I click and wait... .i have tried cleck say the oposie and wait. It seems as it asks me to authorize the installation program must be installed. I don't want and I can't get rid of it.

    Hello

    There is a possibility that it is Adware.

    Read this information about it:

    http://www.ehow.com/facts_7898673_install-IQ-Updater.html

    Try this.

    Use the FREE Revo Uninstaller to remove it:

    http://www.revouninstaller.com/revo_uninstaller_free_download.html

    And I would also do a scan of Malware;

    Download, install, update and scan your system with the free version of Malwarebytes AntiMalware, if necessary in Mode safe mode with networking:

    http://www.Malwarebytes.org/products/malwarebytes_free

    And here's how to go in Safe Mode options; Select safe mode with networking from the list of options:

    http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

    See you soon.

  • Options of the control panel do not work

    I need serious computer help. My problems started when a dvd that played without any problem has stopped working. It is said that this dvd is not allowed to read in this region. Since then, several things happened. System Restore, backup, and recovery are not at all when I click on them. Firewall Windows did the same thing. My system is empty and I can't restore it to am earlier version as they are empty as well. Also does not respond within Control Panel: Windows update center maintenance, system, Power Options, back up and restore.

    I have run tests antivirus, malware, spyware, registry and memory, but no problems are detected.

    I use a computer dell laptop with factory installed windows 7 Home premium (no recovery disk or installation) and safety of webroot.

    Suggestions?

    Jamie

    Hello Jamie75,

    Run a System File Checker to see if you have corrupted system files.

    Click Start
    Type: CMD, according to the results, right-click CMD
    Click on "Run as Administrator"
    At the command prompt, type: sfc/scannow

    This will check for any violation of the integrity and repair any damaged operating system files.

    Restart your system

    Now run the command chkdsk:
    1 disable any security software before you attempt to upgrade or do a clean install.
    2. make sure that your computer is updated (devices and applications)
    3. disconnect all external devices before installing.
    4. check your hard disk for errors:
    Click Start
    Type: CMD, according to the results, right-click CMD
    Click on "Run as Administrator"
    At the command prompt, type: chkdsk /f /r
    When you restart your system, your computer will be scanned for errors and will try to correct them.

    Then see if you still have problems with your system.

    Thank you

    Marilyn

  • Beats Audio Control Panel does not work

    I have a pavilion dv6-1149wm Service Pack 1 of Windows 7 and can not access the beats audio Panel after and idt driver update. How to use beats Audio Control Panel again?

    Hello

    Try to use Recovery Manager to reinstall the IDT HD Audio Driver (this will also reinstall the Beats Audio interface) - how to use the Recovery Manager to reinstall the drivers and software is detailed in the document at the link below.

    http://support.HP.com/us-en/document/c01868333

    Once the relocation complete, restart the laptop.

    Kind regards

    DP - K

  • Control Panel does not work correctly.

    original title: salvation

    Hello

    My Control Panel in windows vista 64 bit does not work correctly, when I want to use functions such as catering or to uninstall a program or changing the State of account it just an error message like missing a file on each of them has its own error message, is it possible that I can restore the control panel to its previous state I tried windows restore, but it doesn't work.

    Hello

    Run the sfc/scannow command.

    http://support.Microsoft.com/kb/929833

    Use the (SFC.exe) System File Checker tool to determine which file is causing the problem and then replace the file. To do this, follow these steps:

    1. Open an elevated command prompt. To do this, click Start, click principally madeprograms,Accessories, right-clickguest, and then clickrun as administrator. If you are prompted for an administrator password or a confirmation, type the password, or clickallow.
    2. Type the following command and press ENTER:
      sfc/scannow

      The sfc/scannow command analyzes all protected system files and replaces incorrect versions with appropriate Microsoft versions

    If SFC detects the main problems it can't fix you may need to borrow a Microsoft dvd vista not an acer, HP etc. recovery disk and do a repair installation

    read the below tutorial on how to perform a repair installation

    http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

  • My Control Panel does not work

    I bought a pc from Cyberpower pc a few years back and all the time I have owned it it would freeze

    over and over again. He was crashed a few times Ive had a lot of people and not only able remedy.

    My computer crashed again so I reinstalled Vista 32 bit with the repair and recovery disc that they sent with the computer (not even a drive vista real.) And now I don't have the control panel. The first time I opened the Panel, he said that some .dll in the System 32 files didn't install correctly and that he had a bad image or something. The disc is the key to the above software either (he was on the case of computers before I went and my dad threw it) so I can't validate unless the one on my Microsoft Word is the same one that had my computer.

    Is their a fix? And could buy a new version of windows may stop my computer from freezing up every ten minutes?

    You have a strange message:

    " (it was on the case of computers before I went and my father he threw)" "

    You cannot use a computer recovery discs toinstall Vista on another computer.

    If Vista is preinstalled on your computer, or you purchased an OEM/license disk, they are both classified as an OEM license and are not transferable.

    The license of Vista OEM is related to the original computer it is installed on and dies with the computer.

    You cannot transfer it to another computer/laptop

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    If you actually try to reinstall Vista on the original computer:

    Product key Microsoft Word not to activate Vista.

    If you have a version of Vista newly installed and not activated and you threw the product key now, we can not help you.

    Normally, the recovery discs are not necessary the process Re-Activation/product key.

    And if she keeps freezing, it may also be a hardware problem.

    Contact the manufacturer.

    See you soon.

    Mick Murphy - Microsoft partner

  • The buttons on my horizontal menu do not work.

    I created my first website. Whenever I saw the site, horizontal buttons fail the menu widget. I can't understand what the problem is. This worked for me once, but then I was moving some elements and it didn't work again. Thoughts?

    Please provide the URL.

    The problem is that I had previously suspected. The menu items are not clickable, because they are covered by a div (an empty rectangle, etc.), and if that is deleted, the menu items work very well. Check out this short video I created for you: http://jingsite.businesscatalyst.com/jing/2013-09-30_2259.swf

    You will need to get rid of him, of his design mode and republish the site to solve the problem.

    See you soon

    Parikshit

  • my scrolling on the touchpad of my laptop does not work, I tried to fix it on the mouse settings through Control Panel, but nothing works... Help?

    I really need help cause I really need my roll to rework. His frustration.

    Please think to install the latest drivers for mouse/input of the website of the manufacturer of your laptop.

  • Display settings have gone blurry while writing an email in Hotmail... Changing the resolution in the Control Panel does not work... Windows Vista SP11 Please Help

    Simple by typing in an e-mail and internet access, office, and all access to windows is fuzzy, impossible to return to the normal resolution.  Windows Vista not Windows 7

    Hello

    "Simple, typing in an e-mail and internet access, office, and all access to windows is blurred."

    It's not fair to Hotmail as your header States.

    Go to the website of your computer manufacturer > drivers download Section > then key in your computer model number > find your operating system > find two graphics / video or from the Chipset drivers and download and install.

    Then try to change the screen resolution.

    Or do a system restore to before that happened.

    http://bertk.MVPs.org/html/restoresysv.html

    If that fixed it, does not respect your graphics hardware

    See you soon.

  • HP Envy J049TX: Beats Audio Control Panel is not start/work

    My Beats Audio Control Panel does not work. When I Open Beats Audio, a dialog box appears indicating that

    "IDT Audio from PC has stopped working"

    I have recently upgraded to Windows 8.1 and the only problem I found was that the Beats Audio Control Panel does not work.

    I also tried to uninstall drivers and reinstall it from the hp website, find my model number and appropriate IDT Audio driver software, but this does not work too.
    Already when I got windows 8, beats audio has worked, but as soon as I upgraded to this 8.1, this error.

    Hi @MegaArm ,

    Welcome to the HP Forums!

    This is a fantastic place to find answers and suggestions!

    You have the best experience in the HP forum, I would like to draw your attention to the Guide of the HP Forums Learn how Post and more

    I understand that your audio Beats worked very well until you upgraded to 8.1 Windows now, you get a dialog box indicating the "'IDT Audio of PC has stopped working". "

    You have tried to uninstall and reinstall the driver now prevail.

    If you go to Device Manager, what is the error on the audio device?

    Have you impossible to uninstall the driver or unable to reinstall the driver on the HP website.

    If you access the Device Manager can you right click on the audio and update the driver from here or do a driver roll back.

    Then, I'll try to do a HP PC - refresh your PC to solve problems (Windows 8) .

    The question must always be, if a recovery to factory.

    HP computers - performing a recovery of HP (Windows 8) system

    During recovery, you will receive an option to backup your personal files to avoid data loss. If you have not already done one, I suggest do you it now.

    HP computers - restore files that have been supported to the top using HP Recovery Manager (Windows 8)

    Once you have completed this process do all your Windows updates.

    Now run the HP Support Assistant to acquire the HP updates.

    Here is a link to the Computers HP - update of Windows 8 to 8.1 as a guide to redo the Windows 8.1 update.

    Good luck!

  • Windows Control Panel has stopped working and cannot read the CD

    Original title: windows control panel has stopped working

    When I went to install my Rosetta Stone program it showed Windows has stopped working and then installed the program and when I put the cd in my computer saids windows control panel has stopped working and cannot read the cd

    Hello

    You say "Control Panel has stopped working" or "Windows Explorer has stopped working"?

    Follow the steps mentioned in the article below and check if that helps:

    Start the computer in a clean boot state

    Start your computer in a clean boot state, and check if your computer is able to read the CD. Start your computer in a clean boot state helps determine if third-party applications or startup items are causing the problem. If so, you need to maybe contact the manufacturer of the program for updates or uninstall and reinstall the program.

    See the following article in the Microsoft KB for more information on how to solve a problem by performing a clean boot in Windows Vista or Windows 7:

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    http://support.Microsoft.com/kb/929135

    Note: After troubleshooting, be sure to set the computer to start as usual as mentioned in step 7 in the above article.

    Aziz Nadeem - Microsoft Support

    [If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]

  • Unable to choose Photos in the desktop and screensaver Control Panel

    I needed to do a clean install of my system and I had to manually copy the file the backup Photos in the pictures folder.

    Everything works fine on the Photos to... All the albums I created are there, etc., but within the desktop & screen saver control panel, I can not select the library, or Moments, Collections, years, etc., for the office or the screen saver.

    Does anyone have any suggestions?

    Have you fact your library the library system yet.

  • the audio control panel does not appear on various websites which I am sure they are there. I see them in IE and chrome, but not in FF

    The audio control panel does not show simply. On this site, I should see the control panel. http://www.testplek.annemariebeeke.nl/huiswerkopdracht_week3_bonus.html.
    It does not show in the other browsers, other people can see it, but I can't.
    Even with these sites:
    http://www.jokevan.nl/HTML5/oef3-3.html
    http://kokenvoorpapegaaien.nl/Kellerhuis/oef3-3.html

    Reload Web pages, and ignore the cache.

    • Hold SHIFT and click reload.
    • Press 'Ctrl + F5' or 'Ctrl + Shift + R' (Windows, Linux)
    • Press 'Cmd + Shift + R' (MAC)

    Clear the cache and cookies from sites that cause problems.

    "Clear the Cache":

    • Tools > Options > advanced > network > storage (Cache) offline: 'clear now '.

    'Delete Cookies' sites causing problems:

    • Tools > Options > privacy > Cookies: "show the Cookies".

    Start Firefox in Firefox to solve the issues in Safe Mode to check if one of the extensions or if hardware acceleration is the cause of the problem (switch to the DEFAULT theme: Firefox/tools > Modules > appearance/themes).

Maybe you are looking for

  • IMessage and facetime not activate my phone number

    Hello I just got a replacement of a SIM card and my iPhone 6 cannot activate iMessage and FaceTime to my phone number, only for Apple ID account Everything worked fine before. I use the latest version of iOS, attempted repeatedly with the buttons to

  • After latest ios update, facing issues with connecting to my account.

    After update to ios9.3.4, I am unable to access my account of library like Safari just brings me to the home page repeatedly without allowing me to identify you. Same question is there with my other account of connection such as Wal-Mart. Someone kno

  • Satellite Z830-10 t - battery replacement

    Hello I would like to know how I can replace my PC (Satellite Z830-10 t) to the Japan. Two years ago I bought the PC in the United Kingdom, and now I'm living in the Japan.The computer battery is not recharged and now counted more, so I think I need

  • I see Camileo P30 photo on laptop as if connect the camera to the TV?

    Hello! I have laptop with HDMI and Toshiba Camileo P30.I see the image of the camera on my laptop as if connect the camera to the TV? Should what software I use (cause that nothing happens, when I connect my camera)?

  • Y510P 59373392: SSD upgrade via UltraBay?

    Hello I'm new on Lenovo and I'm about to buy one of the Y510P (59373392) with simple graphics and the 1 TB version. The last question I have is if it is possible to install an additional SSD via slot-in DVD. I need the DVD drive, so it would be wonde