HP Officejet 4630: Printing on both sides, no option to turn off when you print a Word Doc; When printing Pages

Recently, when printing, the printer appear uses both sides of the paper, even when we don't want him. There is no option to turn it off when you print a Word document.


When printing Pages it shows a checked box that says BOTH SIDES, if I uncheck, then it works.

But from Word, there is no other choice. I tried the file/Preferences, I tried through the printer settings and nothing we can find will solve this problem? This has recently (last week or two) become a problem...

Thank you!

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Hello @LaylaWi,

Welcome to the Forums of HP Support!

I would like to help you to solve the problem of double-sided printing that you experience when you try to print single-sided computer Mac OS X 10.9 to your HP Officejet 4630 e-all-in-one printer today. Please follow the steps below to disable duplex printing.

  1. Open a Word document
  2. Select file , and then click print
  3. Click on the drop down menu to the Copies and Pages and modify this provision
  4. Uncheck duplex .
  5. To change the additional print settings click on view details.

-Source

Ultimately, judging by the useful screenshots that you included in your post, you are in the right place to disable two-sided. You just need to click on the Copies & Pages for the appropriate options.

Please reply to this message with the result of your troubleshooting. Good luck!

Tags: HP Printers

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