HP OfficeJet 4650: HP utility does not connect to my new portable printer HP OfficeJet 4650 of my connected USB MAC

Utility HP does not connect to my new HP OfficeJet 4650 of my Mac connected usb portable printer.  I have to turn off the printer, printer and try again sometimes that works.


Welcome @grizley1967.

Thanks to their participation in Forums of HP! I see by your post that the HP utility connects to the printer. I will definitely do my best to help you.

Make sure that the printer is connected directly to the Mac with the USB cable.

Fix permissions of the drive on the Mac:

Close all applications.

In the Apple menu, click OK, click Applications, and then click utilities.

Open disk utility.

Select the startup disk in the list of volumes.

Click the first aid tab.

To verify permissions, click on verify disk permissions. To fix the permissions, click on repair disk permissions.

Restart the computer.

Reset the printing system:

Note: This will remove all printers in the print and Fax/Scan, any printer deleted can be re-added later by clicking the sign plus (+) symbol.

Click on the Apple icon and then click on System Preferences.

Click on Printers & Scanners.

Make a right click (or Ctrl + click) in the left white side panel, and then click Reset printing system.

Click OK to confirm the reset.

Type the name and the correct password.

Click OK to reset the printing system.

Then click on the sign to add the driver, highlight the printer +. (you may need to click the drop down menu to select the name of the printer) Then click the Add button.

Feel free to click on the button 'Accept as Solution' and the 'Thumbs Up' for my help. Please let me know the results and if there is anything else I can help you. Thank you!

Tags: HP Printers

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