HP Officejet 5740: Cannot print from Windows 10

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• OfficeJet 5740: Cannot print duplex automatically and can not connect wireless

  So, I recently bought a new laptop for academic purposes. Back in September, I bought the HP Officejet 5740 because it could print wireless and can print double sided also.

  Everything worked perfectly fine when I was using Windows 8. In microsoft office, that I could see the option to print double-sided and had no difficulty, printing or the connection to the wireless printer.

  Then, I upgraded my computer to windows 10. I downloaded the hp driver and tried to add the printer several times and did not get it to connect successfully. Moreover, I see more two-sided printing option. I have the option to print one, or to manually return the documents to make it double sided.

  I downloaded the driver installed the printer and uninstalled the printer a LOT, a LOT of time with nothing doesn't. Please help me. I really only print in powerpoint and word, so it is very important to have this ability.

  For the connectivity problem, I would say the Print and Scan doctor, you can download it from HP to http://www.hp.com/go/tools.

  For the duplex issue make sure the duplex module is selected.  Click on start, devices and printers, click with the right button on the Officejet 5740, select printer, device settings, both installable and set properties automatic duplexing on installed unit, apply, OK.

• Cannot print from Windows Photo Gallery, my new printer HP OfficeJet 6600

  I have a new range of printers hp officejet 6600 and you cannot print the photo in Windows Photo Gallery.  Called HP and they said that the computer does not recognize the printer.   Had a HP technical support to install this printer as I didn't have the right drivers.

  Thank you

  Caroline

  While you need? A pilot? Take you him to HP.
  http://WWW8.HP.com/us/en/support-drivers.html

  These are the support for all your windows 'Live' issues forums.

  If this it Windows Live Photo Gallery, you can get help here.

  Windows Live Photo Gallery
  http://answers.Microsoft.com/en-us/windowslive/Forum/Gallery

• OfficeJet 5740: Cannot fax from the computer

  My new Officejet 5740, purchased on 11/15/14, worked fine until February 2015 - no problem with any of its functions, including faxes.

  That was all the time I went from a wireless connection to a USB connection and since then out of faxes cannot be sent from the computer, even if they can be sent from the printer by using the LED screen. There is no problem with the incoming faxes.

  Sending the printer with the LED screen is a nuisance of errors compared to the convenience of use of the computer. Lengthy discussions with HP Technical Support have been of any help. The technicians seem to think I should just give up and use the LED screen on the printer.

  After trying in vain to send an outgoing fax using the computer, the Fax status window appears saying "queue... "as the status of the fax, and it never goes one further.

  Is it possible that my passage in wireless USB connection type caused the problem? Maybe I need a different driver? If Yes, where can I download one, and what should I go for? Thank you.

  Hello @Harry46,

  Welcome to the Forums of HP Support! I see that you are not able to send a fax from your HP Officejet 5740 computer, you can send a fax from the front panel.

  I think you just need to update the drivers and software, please proceed with the following steps:

  1. disconnect the USB key if you use a direct connection.

  2. remove the HP software JO 5740 uninstall from the control panel of your computers an option of the program.

  3. restart the computer.

  4. make sure that all them that software JO 5740 has disappeared from the list of programs, but also your HP folder listed under all programs in your Start Menu.

  5. now, go ahead and download the software and drivers for your JO 5740 (DO NOT connect USB until the software prompts you to):

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-134701-2&cc=us&DLC=en&LC=en&OS=4063&productOid=6617254&sw_lang=&product=6617256

  6. go ahead and print a test page.

  7. If you are unable to print a test page, please run the HP Print and Scan Doctor- designed by HP to provide users with troubleshooting and problem-solving features needed to solve many common problems encountered with HP print and scan products related to Windows computers.

  Please let me know if this succeeds, can now send you a fax from the computer? I'll watch for your reply.

  Thank you

• H/P 5740: cannot print from iPhone or laptop

  When I try to print from iPhone or laptop by wi - fi printer tells me to load photo paper and won't do anything until I turn off the printer

  Hey @jns1419,

  Please specify!

  We will try these steps on your Windows computer:

  • (1) first of all, let's check to confirm that your paper is loaded correctly: loading paper, envelopes and cards index

  • (2) then click on the Start menu

  • (3) open devices and printers

  • (4) right click on your Officejet

  • (5) left click on Printing Preferences

  • (6) click on the paper/quality tab

  • (7) to ensure that your Source Document is set to main tray

  • (8) make sure that your support is set to plain paper

  • (9) click on apply and OK

  Printers and narrow • devices (10)

  Now that the parameter have been confirmed as correct, print test.

  If these steps solved your problem, please click "I accept as a Solution." You can also click the "Kudos, Thumbs Up" on the right to say "thanks!"

  I would like to know how it goes!

• OfficeJet 4635 - cannot print in Windows 8

  I installed the OfficeJet 4635 successfully on my Windows 7 and XP machines by using the wireless network.  I installed on my Windows 8 machine using the full features of hp.com driver, can see the printer but cannot print.  I ran the print and Scan Doctor whenever the error that the driver must be uninstalled and reinstalled.  I finished this process 3 times now.   What else should I try (in addition to resume the printer?)

  Hi RPG_78,

  Welcome to the HP Forums!

  I understand that you can not print in Windows 8.

  I suggest a different manual uninstall. Then use our printer HP install wizard for Windows for a re - install.

  Hope this helps, thank you for posting.

• OfficeJet 4630 cannot print from Word 2013

  Hello!

  I bought a printer all-in-one Officejet 4630 a few months ago, and all went well until a few days ago: all of a sudden, I was unable to print Word files (2013), or Notepad files ("the parameter is incorrect" message).

  Printing of PDF files and anything from the Web works fine.

  I did not make any significant changes to my computer or a printer.

  I am running Windows 8.1 on a HP Pavilion laptop.

  I tried to uninstall and reinstall the printer several times.

  I ran printing HP and doctor Scan, and it tells me to reinstall the device software, what I do, without result.

  I checked each forum help on the subject.

  Nothing works.

  Anyone, anywhere, has a solution to this problem?

  Hey @LadySteph12,

  Welcome to the Forums of HP Support!

  I understand that you get the error message "the parameter is incorrect" when you try to print Word and Notepad on your computer Windows 8.1 to your HP Officejet 4630 e-all-in-one printer. I would like to work with you today with the resolution of this problem. At this point, it is not a conflict of driver on your Windows computer.

  Step 1: Uninstall the drivers:

  In order to solve this problem, I will need you to have a nice clean slate to work with. So, I'll have you uninstall the drivers for your printer. To do this properly please follow the steps below.

  1. Open the Start on the computer screen by clicking the Windows button on the lower left corner of your screen or by selecting the Windows key on your keyboard to the right of the Ctrl key.
  2. Once your start screen is open, simply type programs and features
  3. Click on programs and features to open it
  4. Once the list of programs fills in the program programs and features, scroll down until you see 4630 Officejet full series or the base driver package and Uninstall it.
  5. Once your bundle of software and the printer driver is deleted, go to the next step.

  Step 2: Delete the Temp folder:

  1. Open your Start screen again by clicking the Windows button on the lower left corner of your screen or by selecting the Windows key on your keyboard to the right of the Ctrl key.
  2. Under your start screen, type run. Click Run to open it.
  3. In the run box, type %temp% , and then click OK
  4. In the Temp folder, select Ctrl + A at the same time on your keyboard to select everything in the folder. Select "delete" on your keyboard. No files and folders on your computer will be deleted. This only deletes temporary files. If a file is always be used by a program on your keyboard will rise pop to 'jump' the item.
  5. Once your temporary files are deleted, close the Temp folder.
  6. On your desktop, right-click on the recycling bin and left, click "empty recycle bin"

  Step 3: Reinstall the drivers:

  1. Please select the following link to download the appropriate drivers for your printer again: e-all-in-one HP Officejet 4630 Printer series full feature software and drivers
  2. Once downloaded, let the installation program to run
  3. Follow the instructions on the screen to reinstall your printer.

  If you need help with the reinstall, please see:

  Setting up the printer on a wireless network for the HP Officejet 4630

  Install the software of HP Print to a USB connection in Windows 8

  After reinstalling your printer, try printing from Word or Notepad. If the error "the parameter is incorrect" pop up once again, proceed to the next step.

  Step 4: Adding a driver replacing:

  1. Open the Start screen (by selecting the windows start button in the lower left corner or by selecting the "Windows" button at the bottom left of your keyboard to the left of the 'Ctrl' key
  2. In the start screen, type "devices and printers".
  3. If the option devices and printers automatically fills, click settings at the top right and then click on devices and printers.
  4. In the devices and printers folder right click on your Officejet 4630 and left click on printer properties
  5. Left click on the Advanced tab
  6. Left-click on new driver
  7. When the new window driver opens just hit 'next' until you see a list of manufacturers on the left and a list of Printers on the right.
  8. Select HP as the manufacturer on the left
  9. DeskJet 9800 select the printer on the right. If Deskjet 9800 is only select "Windows Update" at the bottom left and once the update has been completed, you will be able to select Deskjet 9800.
  10. After selecting Deskjet 9800 hit next complete the new driver Wizard
  11. Under the printer properties window, select 'Apply' but do not hit OK
  12. Select the general tab
  13. Rename your printer in HP Officejet 4630
  14. Click OK
  15. Finally, right click on your Officejet one 4630 more time and click on Printing Preferences
  16. Left click on the paper/quality tab
  17. Left click on the drop down menu 'Normal' for quality printing at the bottom right and change its normal fast
  18. Press apply and OK
  19. Then try to print from Notepad or Word.

  Please let me know if the steps I have provided to resolve your problem. Good luck!

• HP 6500 E709n cannot print from Windows 7 wireless

  I have 3 computers on my office network at home and a HP 6500 E709n with a wireless connection to the router. The printer does everything it's supposed to the XP machine. On the 2 computers running Windows 7, the printer will scan and fax but not print.

  When I used the USB cable to connect the printer to a Windows 7 computer, the functions worked well. So, apparently, is not just a matter of having the right driver (and I now reinstalled Windows 7 driver twice after my hard disk cleanup at best). I've checked absolutely everything, and all the recognitions seems to work going both ways. But whenever I try to send a document to the printer to Windows 7, it just sits in the queue.

  Other users have this problem? Is that what someone has solved? Thank you.

  Run this utility from the Win7 machines: http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e17-1&h_keyword=dg-NDU&jumpid=ex_r4155/en/hho/ipg/forum/network_diag/

• OfficeJet Pro L7680 print from Windows ME

  I have a few PCs in a network running on Windows ME, and I would get very BASIC printing, connect to a HP Officejet Pro L7680 all-in-One color in the same network. I don't have scanning or fax, only very basic print options. Suggestions how to recover a basic driver?

  Thanks in advance

  Paolo

  All you have to do is to add a TCP/IP printer to the printers IP address port and install the HP Deskjet 990c printer driver included with ME (?). which should help you to print.

• Cannot print from windows live mail - script error

  HP Laserjet 1020

  Windows 7 64 bit

  Windows Live Mail - when I try to print, I get a script error

  Printer driver is updated. Test page prints.

  Prints not Firefox, but works for IE 10 tho?

  Any ideas? Help, please

  I'm sorry you have a printing problem in Windows LIVE mail.

  You may need to clear the CACHE of the browser.

  You can also download an alternative driver that will help. (Shane_R) has a great post on how to download.

  http://h30434.www3.HP.com/T5/printer-all-in-one-software-drivers-e-g-Windows-8/How-to-assign-alternate-print-drivers-in-different-versions/TD-p/1957011

  '"Click the WHITE STAR if you want to say thank YOU" '

  Let me know if it helps.

• Cannot print using Windows 7 using HP Deskjet 842C series

  I cannot print from windows 7 using HP Deskjet 842 C series.  Windows and HP said is compatible, it can only print from other applications and not Windows 7.  Any suggestions?

  I cannot print from windows 7 using HP Deskjet 842 C series.  Windows and HP said is compatible, it can only print from other applications and not Windows 7.  Any suggestions?

  In fact - what HP means without out and say what they deem a legacy device (printer) and even if they included a universal driver (Microsoft put in Windows 7) and it should work without doing you anything else - it is perhaps not fully functional as it was in previous operating systems where they (HP) it supported.

  HP in this case is the manufacturer of the equipment and in all related case material - the hardware manufacturer is responsible for the materiel support (drivers, software, etc.)

  You can follow the advice of HP, if you want to:

  Install the driver with Windows Update with a USB connection (downloadable Driver is not available)

  But really what they're trying to say is, "your printer is old - buy a new one from us so that we can stay in business."

• HP Officejet Pro 6830: 6830 windows 8 8.1 cannot print from the windows test page

  When it is connected to 'own' windows - it prints OK.

  When it is connected to the windows where are the normal software like office, autocad, adobe and so those installed, the printer does not print anything - test page from printer properties is the first problem that means...

  Only "free software priter" is able to print something (test pages and so one) also print doctor and installation wizzard prints what it can, but not possible 'to normal windows print"... :-(

  It is tested on:

  Software for laptop - Win 8 Pro - installed - no. PRINT

  Surface 3 Pro - Win 8.1 - software installed - no. PRINT

  Laptop - 8.1 Pro - clean shop - PRINTING POSSIBLE Win (after installation of the driver full download - in a test with autopilot installed it does not print)

  Virtual - Win 7 Ultimate - installed software - PRINTING POSSIBLE

  (installed software means office, autocad, adobe,...)

  It seems that some components of system installed with one software disables printing from windows.

  When looked at open before printing to the printer - it shows the print job (which is not printed) for 0.1 second and nothing is displayed - also when the printer is paused - it shows the work and it is deleted immediately - left must work until the printer not suspended...

  It is not a firewall issue (tested), it has been tested on: USB, WiFi, LAN. No way to print something from windows 8 and upwards.

  seems that it has something with the option run the program as administrator.

  tested on some programs - autocad, adobe, word excel,... - when run as administrator it prints OK.

  If you do not have the option in the context menu try to hold Shift before made a - right click and run as admin

  It's odd - some print settings are transferred with work, for example, winword impression (office) without admin - PDF Factory (virtual printer) - rights and then to the physical printer 6830 - he can't be printed to PDF Factory

  But if you start winword as an administrator - so you can print directly or through PDF Factory hassle

  ---------------------------------------------------------

  Personally, I see this as a big mistake by Microsoft - that something like this can happen - simple direct printing is not possible after you have connected the printer... :-(:-(:-(

• My HP Officejet Pro 8600 cannot print from my MacBook Air

  Hello

  My HP Officejet Pro 8600 cannot print from my MacBook Air. It keeps on showing "the printer is not connected", but the display on the printer connected. I often reset the printer "EVERY TIME" I want to use. I also tried to turn off my laptop and printer several times before printing. If I'm lucky, it will work maybe for one or two prints. If no luck then I have to reset everything again. Sometimes I reset the printer, the printer is not displayed on my selection.

  Hello boojoo1tw,

  Welcome to the HP Forums!

  I understand that you are unable to print most of the time with your Officejet 8600. How is the printer connected? USB or wireless? What is your operating system on your Mac computer? Click here to find out.

  If your wireless printer, then I recommend the award of an 'IP address' by following this HP document on printer does not maintain the wireless connection.

  Please post your results, I'll be looking forward to hear from you.

• Cannot print from FSX w/acceleration, no further questions. Running Windows 7 64 bit.

  I have FSX w/acceleration installed for a few years now on my HP G71 dual core laptop and it works great, that I had no problem at all. It was my first attempt to print from it however. I wanted to print a flight plan, click on the "print" button and nothing happened. I went to the Panel, open Printers and devices, and my printer was there, online and ready without papers pending. I went to properties and even printed a test page, so I know that the issue is not with the printer. For some reason any FSX does not send the document to the printer. How can I remedy, which should look and where? Thank you in advance for any light that can be shared.

  The duplicate thread information:

  Cannot print from FSX w/acceleration, no further questions. Running Windows 7 64 bit.

  I have FSX w/acceleration installed for a few years now on my HP G71 dual core laptop and it works great, that I had no problem at all. It was my first attempt to print from it however. I wanted to print a flight plan, click on the "print" button and nothing happened. I went to the Panel, open Printers and devices, and my printer was there, online and ready without papers pending. I went to properties and even printed a test page, so I know that the issue is not with the printer. For some reason any FSX does not send the document to the printer. How can I remedy, which should look and where? Thank you in advance for any light that can be shared.

  Hello

  The question you have posted is related to games for Microsoft Flight Simulator X and it would be better suited to the community of players for Windows.

  Please visit the links below to find a community that will provide the support you want for better assistance.

  Games for Windows:

  http://forums.Xbox.com/GFW/default.aspx

  http://forums.Xbox.com/GFW/games_discussion/pc_games_e-k/f/295.aspx

  Support of Microsoft Flight Simulator:

  http://www.Microsoft.com/products/games/FSInsider/tips/pages/default.aspx

  I hope that the information above helps you.

• 7500 a OfficeJet won't print from the Internet

  My printer portable e-all-in-one Officejet 7500 a wide can suddenly will not print on the Internet after that only three years ago. What could be the problem and how to fix it?

  Thank you very much for this information.  Welcome to the forums.  Have you tried using another browser?  Like, if you use Internet Explorer from now (blue e icon), try Google Chrome or Firefox or vice versa.  So it is rare that you get a problem where you cannot print from the internet it is likely an internet option.  You can go to tools > > Internet Options > > and see what your security settings are defined on (they are maybe too high).

  You can also click on the button "print...". "and see which printer is trying to print or to search for error messages.

  Once again, this is general advice only.  If you would like more information, I have to know the name of the web browser you are using (IE10, Chrome, Firefox, etc.) just so I can give you more details because I'm always happy to help you.