HP officejet 5740: HP officejet 5740 printer problem

HP officejet 5740 - having problems printing.  Output is white pages with light smear.  However, when I run the diagnostic tests (step 3/level), information will print correctly.  Now, just keep using more and more ink on the different levels of test diagnoses but still cannot print or copy simple documents.  Suggestions?

Hi Photoray002,

Thanks for your reply.

In fact, I found a video online that solved the problem for me.  Faulty ink!  Cartridges showed they were half full, but once I replaced the ink, the problem has been resolved.

Never had this before so was quite a revelation.  Keep your answer on the record in case something pops up!

Tags: HP Printers

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