HP Officejet 5740: Why HP Utility say that my softward scanning must be updated?

I had 3 scans this afternoon.   Tonight, I tried to start a new search and got the error message on the front of the printer that it is not connected to the computer.   Also, I realize that for about the past 6 hours, 3 files I sent to print, not print.

The utility HP says I need to download the current software.    The software part of the HP Web site says that the last update the software of the printer for my model was done in December 2015.

So, what should I do?  Simply download and install the software again?

Hi @ChrisUpton,

I understand you are having some connection problems on your HP Officejet 5740. I'll be happy to help you.

Try the steps in this link to fix the problem.

HP printers - Printer not found during setup of the network (OS X) driver

Once you have completed the steps in the link above, please get back to me with the results.

If it helps, will testify of my answer by pressing the 'thumbs up' below, or click on the button "Accept as Solution" if I helped you reach a solution.

I hope this helps. Have a great day.

Tags: HP Printers

Similar Questions

  • Why do you say that the FACT table is off standard? I just don't understand.

    Why do you say that the FACT table is off standard? I just don't understand.

    According to my understanding, normalization is the process of getting rid of redundant. So, the fact table have redundant. So how is it that they say it is off standard.

    What dimension tables? They are also OF normailzed?

    Can you explain in words simple pls.

    Fact tables are generally standardized.

    Dimensions are usually denormalised because they often contain descriptive and rollup/hierarchical data repeated. Snow flake off a dimension will normalize the data.

    See you soon
    If

  • Why iTunes says my iPhone 6 s must be updated to iOS 9.2.1

    iTunes says my iPhone 6 s must be updated to iOS 9.2.1 despite the fact that it is already on iOS 9.2.1. Updating the phone software shows that it is up-to-date, yet iTunes seems to think that's not. What should do?

    What exactly is happening and what are you trying to do when it happens?

    See you soon,.

    GB

  • Example: officejet j4580: why my printer say my appears not connected to my computer

    Why my printer say my appears not connected to my computer

    Hello @momodeda!

    Thanks for posting on the HP Forums!

    I don't know why the computer does not show the printer offline, but I would be happy to provide help to try and get communicating them again!

    The first thing I would suggest is to power cycle all the devices.  Remove the power to the printer, shut down the computer and remove the power to the router.  Wait 20 seconds, then reconnect the router.  Wait for the lights on the router to return.

    Plug the printer in and turn on the computer.  Once all devices are back on, try printing again.

    If this does not work then I would recommend uninstalling the HP software.  Once the uninstall is complete, it would be wise to perform a cleanup of the computer disk. A disk cleanup will improve the performance of the computer and remove the temporary files that may cause problems during the installation of the software. Once disk cleanup you must restart the computer and reinstall the HP software.

    To uninstall the HP software, click here: uninstall the HP software

    To perform a disk cleanup, click here: perform a disk cleanup

    To download the HP software, click here: HP Officejet full feature and driver software

    If please, after back and let me know how it goes!

  • Why does firefox saying that is not a trusted site and that legitimate businesses are approved by Firefox

    Hello

    One of my partners in New York has just e-mailed me to say that when he went on our site www.101BusinessInsights.info a huge banner appeared on his say screen "not a trusted and legitimate site that businesses have confidence in Firefox"

    Please can you advise why this is so and what can be done to make sure this does not happen.

    Cordially, André Jankowitz
    General manager, Business Insights Group
    Zurich, Switzerland
    + 41 44 58 63 101
    [email protected]
    [email protected]

    http://www.101businessinsights.info/ loads very well.

    https://www.101businessinsights.info/ , this is what appears as non-reliable. Read the Technical Details to see what is the problem = the certificate used is not valid for this field.

  • Why do we say that my subscription has expired?

    I have installed on my computer and downloaded indesign app, but when I want to open it, it says that your subscription has expired. What is everything? We have a team account and everything is set in law. It is said to ask the administrator. I don't have the connection as an administrator but I don't know what the problem is. Help!

    Hello Tracy,.

    Please check the help below document:

    'Renew your membership' window appears when you launch a creative cloud application

    Kind regards

    Sheena

  • Windows says that my copy is authentic, but update Windows 10 says that it is not

    I built my PC myself four years ago and have not had any problems with the copy of Windows 7 Pro that I bought, until I started trying to pass to Windows 10 free. The update of Windows 10 says that I need to activate my copy of Windows 7.

    However, when I right click on computer and click Properties, it says "Windows is activated." I was wondering if the copy I bought was not official, so I downloaded the Microsoft Genuine Advantage diagnostic tool. He also says that my copy is genuine.

    What can I do to solve this problem, or I can get a new key of Windows 7 and can reactivate somehow my copy of Windows 7 Pro? Thank you.

    According to your report, it is allowed. Try to upgrade manually:

    To learn more:

    How to install and activate Windows 10 using your Windows 7 or Windows 8 product key

    try to upgrade manually:

    Option 1:

    Download the media creation tool

    Click with the right button on the MediaCreationTool.exe file and then click on run as administrator.

    Note: How to check if you are downloaded or installed the update Windows 10 November

    How to create an ISO or USB drive.

    Select upgrade this PC now and then click Next

    Option 2:

    Task of pre-required

    When you make significant changes to your computer for example updated operating system, you must always back up. See the links to resources on the backup by clicking the link for each version of Windows you are using: Windows XP, Windows Vista, Windows 7, Windows 8/8.1

    then

    then

    • Turn off (preferably uninstall) your Antivirus utility before you perform the upgrade.
    • Reboot several times, and then try again.
    • Disable the general USB peripherals (for example - smart card reader).
    • If you are using a SCSI drive, make sure you have the drivers available for your storage on a thumdrive device and it is connected. During the installation of Windows 10, click on the advanced custom Option and use the command load driver to load the driver for the SCSI drive. If this does not work and the installer still fails, consider switching to an IDE based hard drive.
    • Perform a clean boot, restart, and then try again.
    • If you upgrade to the. ISO file, disconnect from the Internet during the installation, if you are connected in LAN (Ethernet) or wireless, disable both, then try to install.
    • If you are updated through Windows Update, when download reaches 100% disconnect from the LAN (Ethernet) Internet or Wi - Fi, then proceed with the installation.
    • If this does not work, try using the. ISO file to upgrade if possible.
    • If you are connected to a domain, go to a local account.
    • If you have an external equipment, attached to the machine, unplug them (example, game controllers, USB sticks, external hard drive, printers, peripherals not essential).
  • I received an email saying that my account has not been updated as a regular maintenance of Microsoft. Is this true? I'm afraid it's a scam that made use of the name of Microsoft to get my password.

    This is the email I received. Is it authentic?


    Dear owner,

    Our records indicate that your account has not been updated as part of our regular account maintenance. Due to the anonymous registration of free account we have seen mixes account and therefore blocking part of the account.  So you're Advisor to answer our customers with your account information for the update and ensure you are the real owner of this account.

    Do this by clicking on the button answer.

     
    * Full Name: ............................................................
    * User name: ..........................................................
    * Password: ............................................................
    * Date of Birth: .......................................................
    * Country or territory:...
    * Alternative email if applicable:...
    * Password: ............................................................

    This return is required for the update and to avoid the blocking of your account. If you do not respond to this message. you will lose your account permanently.

    Thank you for your usual cooperation. We apologize for the inconvenience.

    Sincerely,
    Service team members .

    This is a phishing scam. A modernized version of the present.

    Closing account Hotmail Phishing Scam
    http://www.Hoax-Slayer.com/Windows-Live-Hotmail-phishing-scam.shtml

  • Why Firefox always tells me that Adobe plug-ins must be updated, when I've just updated beyond the versions them says Firefox update?

    On the status of the plug-in page, Firefox said I have potentially vulnerable Adobe Flash player c. 19.0.0.185 and should be updated. I have already taken this opinion but Adobe confirms that my version is 19.0.0.226. I ran the update at least twice (and of course I restarted Firefox several times and refreshed the page for good measure). Why Firefox think I always c. 19.0.0.185?

    Essentially the same story with Adobe Reader plug-in 15.9.20069.28170. Firefox said I have this outdated version and should be updated. I ran the update at least twice (but unlike with Flash Player I don't know how to confirm that the update is installed). The version that Firefox says I have and advice to update, has not changed.

    I've updated two plug-ins yesterday. Immediately after the update, when I refreshed the page status of the plugin, these plug-ins have disappeared from lists "vulnerable" or "outdated". It's only the Adobe Flash Player and Reader plug-in updates (which I did yesterday) that Firefox seems to blind. I waited a day to see if Firefox would recognize the edits today, but it still does not work. On this page of presentation of the question, "Assumptions" of Firefox on my current browser list older versions of Adobe Flash Player and Reader that I've already updated since.

    Plugins are installed on the system and not in Firefox. So he can tell you were the same when you installed know that it is usually because you have two system installed an older version of Flash Player.

    https://helpx.Adobe.com/Flash-Player/KB/uninstall-Flash-Player-Windows.html

    Maybe try to uninstall all versions of Flash Player (basic plugin) and install the current https://www.adobe.com/products/flashplayer/distribution3.html (basic plugin), while Firefox is closed.

  • Why do we say that I have to add characters to the address when I try to send an email

    whenever I try to send an email a pink line comes and tells me that I must add charaters at the address that I send email to because they're trying to protect me against spam.  but they have not told me what I should add to the characters.  I am at my wits end and really tired to turn on my computer and there is something new that I can't do...  I tried to restore to the time before the last update, but it did not work.  Anyone know why?  It has nothing to do with me is wrong with MacAfee, but a different virus scanner provider?

    Please, help me, because I don't know what to do.  I've only had this computer since February of this year and this is my first.  I really am a novice and I feel taken advantage of and I feel like I'm being strong armed.  I'm at my wits end.

    Hi JoanneWiebe,

    What email program are you using on your computer?
    If you use Windows Live Hotmail, I think what you see is the character challenge that requires you to enter the characters displayed on the screen to make sure you're the one send the email, and that you are not an automated system to send spam e-mails to several e-mail addresses:
    For any Windows Live or Hotmail related issues, please visit:
    Experts specialize in all things, Windows Live and Hotmail.
  • Why computer doesy says that my windows is not a legal copy, when we had it with our computer?

    My computer always tells me that I have an illegal copy of windows. Why ts when I got it with the computer. How can she not pass verifacation?

    Copies of Windows OEM SLP like yours need to link with the table SLIC in BIOS in order to stay activated.  Your copy does not see the SLIC table.

    BIOS valid for OA 2.0: no, table invalid SLIC

    The manufacturer has provided a backup of the product key for when it does not work.  Find the sticker of COA affixed to the bottom of your computer or in the battery compartment.  Copy the product key.  Click Start, type "slui.exe 3" and press ENTER.  Follow the instructions.

  • Why my windows says that it is not a copy authentic?

    I got my PC for at least 4 years now. I bought it from a reputable store and I signed everything. Now its saying my windows is not genuine. I have read the forums that seem to be overwhelmed from 2014, but I have not really found a solution. I don't think I have the registration key provided with this PC to fix this problem. I believe that after reading posts that it is Microsoft bug to fix, not mine.

    How can I get rid of this message? Someone said to run the genuine tool and copy the report so here it is-

    Diagnostic report (1.9.0027.0):
    -----------------------------------------
    Validation of Windows data-->

    Validation code: 0
    Code of Validation caching online: 0x0
    Windows product key: *-* - 2VJC9 - XBBR8-HVTHH
    Windows product key hash: k/l/EMDQdwK9OvdCkPtHG1YdosE =
    Windows product ID: 00392-918-5000002-85171
    Windows product ID type: 1
    Windows license Type: customer KMS
    The Windows OS version: 6.1.7601.2.00010100.1.0.004
    ID: {BF09529C-D592-40F8-9EAB-CB36B752B528} (1)
    Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Enterprise
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.151019 - 1254
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    Given Vista WgaER-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 100 authentic
    Microsoft Office Professional Edition 2003-100 authentic
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->
    [File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100

    Other data-->
    Office details: {BF09529C-D592-40F8-9EAB-CB36B752B528}1.9.0027.06.1.7601.2.00010100.1.0.004x 32*-*-*-*-HVTHH1S-1-5-21-3007078333-3121044157-3428186786the system manufacturer,System Product NameAmerican Megatrends Inc. 00392-918-5000002-85171 0902 20110304000000.000000 + 000616E0C00018400FE04090409Pacific Standard Time(GMT-08:00)03100100Microsoft Office Professional Edition 200311A5E144A96E96D00scxJs7RcM7SH0ZV1 + / KwBVjYPbw =73931-640-6904925-5748014

    Content Spsys.log: 0 x 80070002

    License data-->
    Input error: can not find script file "C:\Windows\system32\slmgr.vbs '.

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C533
    Beyond: 0 x 0000000000000000
    Event timestamp: 1:21:2012 18:32
    ActiveX: Registered, Version: 7.1.7600.16395
    The admin service: not registered - 0x80070005
    Output beyond bitmask:

    --> HWID data
    Current Hash HWID: NAAAAAAABgABAAEAAAABAAAAAgABAAEAeqhqBGI0St304 + DbNifqAgAWMOE + kzDhfE4ucw is

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID consistent: n/a
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    ALASKA APIC HAS M I
    FACP ALASKA A M I
    HPET ALASKA A M I
    ALASKA MCFG A M I
    SSDT AMICPU PROC

    You run a KMS version that should be used in a corporate environment where they can contact a specific Enterprise Server.  If you are not in such an environment it is not a legitimate key and you will need to purchase a.

    Windows license Type: customer KMS

  • Why my iphone says that OS's to this day where OS3 is available?

    When I opened the watch App on my Iphone OS10 and select Update for my watch it tells me that my OS is updated, when it is OS2.

    Hello

    The following steps can help (try again after each):

    • On your iPhone, in the application of the watch, go to: Watch My > general > use > software update - remove any file update, if one is displayed.
    • Delete all profiles beta (on your iPhone and/or the watch), then restart both devices (this applies only if you have already participated in a program of Apple Beta software).
  • Why my PC says that Firefox is missing or incompatible?

    My PC says "your Firefox profile cannot be loaded. It may be missing or inaccsessible. »

    I restarted the computer, but it does not help. Troubleshooting of Microsoft gave no help, either.

    This occurs when the profile which is marked in the file profiles.ini as default value = 1 is missing.

    See also:

    If there is still a profiles.ini file, but the profile folder is left, and then remove the profiles.ini file to force Firefox to create a new default profile.

    Otherwise, you can create a new profile and 'Choose folder' to retrieve an existing profile.

    See also "create a profile":

    If the new profile works you can transfer some files from a profile in the new profile.

    Make sure not to copy corrupted files.

  • Why Firefox Sync saying that my recovery key has been changed when I don't have another camera to change?

    I am trying to do my first synchronization, but the progress bar on the tab that opens does not move. I've left all night and still no change. When I click Synchronize now, a message appears indicating that I am using the wrong recovery key. I tried to use the same key and generating a new several times without success.

    I understood the question, FIPS prevented synchronization. Unfortunately, the error logs were not too useful, there are constant references to errors in connection with error.login.reason.recoverykey and no traceback.

    Anyway, once FIPS is off sync started working. This level of encryption is probably overkill for standard web browsing in any case.

Maybe you are looking for

  • iOS 9.3.5 and App Store

    As I upgraded 9.3.5 only shopping load the upgrade pages. I am unable to see explored, can't add search for an application, or see recommended charts and top, are still available on OS X on my MacBook but my iPad and iPhone have not App Store work wh

  • When my imac 2010 will die

    It is a little hiccup ey the other day, while sending an email and listen to spotify, he jumped on the beat 6 times and then just stop. The hard drive is relatively new, because he had to be replaced due to recall. I was wondering how much lifespan i

  • Start button fills the taskbar

    I have the screen task bar on the side of me, and the Start button is stretched downwards to cover the whole thing, it looks like a green sign instead of the taskbar. My computer has been infected by a malware called "malware protector" immediately b

  • I need an ethernet adapter. How can I do this?

    We had a virus and had to reformat the computer. Now I download all of our programs and others, but when I go to download the Setup program for the wireless router it says that I need an ethernet adapter. I don't know how to do this. Please help me!

  • Photo Story 3 / manufacturer of window film

    I really enjoy Windows Photo Story 3.  I started to turn around window Movie Maker.  In any case, I tried to encooperate my history projects 3 photo filled in window movie maker projects but I noticed that the images of photo story 3 was very nervous