HP officejet 6110xi all-in-one: older hp printers is not compatible windows 8.1

I have a hp officejet 6110xi and I have a new Microsoft Surface Pro 3 8.1 Windows running.

After you install the printer software, I get the following message when I try to open HP Director:

This program has compatibility issues

HP ImageZone
Hewlett-Packard

You can get help online and see more information about program compatibility issues.

Online has been no help so far. I run the Setup Wizard, checked the drivers, etc. etc. It doesn't seem to be an update to run on Windowes 8.1.

HP simply tells me to throw out my perfectly good printer and buy a new HP printer?

Hello

The printer make compatible with Windows 8.1, however only basic functionality is available.

HP Director is part of the Windows XP software, it is not intended for any later operating system.

First uninstall all incompatible HP software from the control panel > programs and features.

Then, follow these steps to install the basic drivers available from the Windows Update servers:

http://support.HP.com/us-en/document/c03460648

You can scan using Windows Fax and Scan or paint, only scanning photos is supported you will find listed in the frequently asked questions section.

There are 3rd party solutions that can allow some additional features, you can try NAPS2 which is freeware software to scan PDF as an example:

http://naps2.sourceforge.NET/

Hope that helps,

Shlomi

Tags: HP Printers

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