HP officejet 6310 all-in-one: offline and printing continues

I use my printer with my asus windows 7 and then I have a dell with windows 8.1 that I bought recently.   Fine with asus Windows 7, but will not work with the new computer.   Always says offline or troubleshoot.  Also, when he goes in the print mode, it's never stops and does not print a full page.  Maybe the upper part, never the entire page.   It will not print from quickbooks, which is the reason for my new computer.   Solutions will fully appreciate.  Thanks, laws


How is the printer connected to the Windows 8.1 computer (USB / wireless)?

However Meanwhile download and run the HP print and Scan Doctor www.hp.com/go/tools

Tags: HP Printers

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    Congratulations... :-)

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    ·                         ________________________________________________________________


    Read the information above from Microsoft about fixing printer problems.

    ·                         ________________________________________________________________

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