HP Officejet 6500 a E710n-z: HP 6500 printer scanner prints but does not scan

Similar Questions

• HP OfficeJet Pro 8600 icon opens the screen on the desktop but does not scan option

  HP Officejet Pro - N911a e-all-in-one printer
  Serial number:
  {Removed privacy}
  Product number: CM749A

  When I opened icon HP OfficeJet Pro 8600 I see no lopnger options to select scan or fax from the computer monitor screen and HP printer assistance does not open.  How can I fix it?

  My solution was to delete and reload the software.  I downloaded the software from the HP support site and installed on my hard drive.  It worked.

• HP Officejet 4630 printscanfax: hp JO 4630 prints but does not scan

  the printer will print but not scan tells me 100 times unrelated to the verification of the computer the usb cable which I've changed and changed all 3 of the usb Sockets then, what's the problem? I need to scan and this is why I bought this model quickly up to 35 pages. I need to scan!

  Hello

  Download and run the following tool. He can fix it for you or will report the problem:

  http://ftp.HP.com/pub/softlib/software12/COL50849/MP-136589-1/HPPSdr.exe

  You may need to start from your computer first:
  
  Double-click the icon of the printer on the desktop,
  Select manage the Scan of the computer
  Click Enable-
  
  You can start automatically with Windows, BUT you will get an arror message if you turn on the computer FRONT of the printer.

  Kind regards.

• OfficeJet 6500 has windows 7 Pro, does not print black

  Black is not printing, the colors are OK.    Changed the black cartridge for a new a (genuine HP!), no change.   Checked inserted cartridge etc OK.

  Tried to open the screen of the wizard to do the alignment, cleans the heads but had the same problem mentioned on another post, the assistant is beyond.

  Tried the update of the software 710z, but does not connect via USB.     I know that the cable is OK and printer, Windows gave the found new software message.

  Went to the HPPIW. EXE installation method, it is OK, but returned to 710f version.   Not cleaned heads and alignment no impression always on black background.     Tried the diagnosis HPPSdr who told me there is a problem of driver incompatibility.    Deleted the entry of control panel of configuration/printers, uninstalled, rebooted and reinstalled, same problem.

  In short, impossible to get 710z to connect via USB.   710f tells me that I have a driver incompatibility.  And does not print the problem original, black.

  In my view, that covers, all more than welcome advice, this machine is in a store of cats protection Chrity and we desperately need it works again!

  Thanks for the advice, given that the machine is under warranty, contact HP and were sent to a replacement machine which works AOK.

• OfficeJet 6500 printer E710n-z: Officejet 6500 E710n-z printer is not printing but it says printing doc is printing

  Hp Officejet 6500 printer - E710n - z does not print documents from my PC but will copy the documents placed in the tray of the printer. I set it up as a network printer with a wifi modem in another room. I used the Control Panel, click right in the image of the printer and done research failure, checked the driver (this is the last) and the control panel tells me that the document prints, but nothing happens. I am trying to print with margins of 0.5cms word documents. I tried with 0cm margins and some print and others don't which is the reason why I changed the margins to 0.5cms. I get a warning that the print area is greater than the margin and that some of the document will be lost, but that's okay for me because I am a printing table and you want to cut the paper along the lines of the grid.

  @Marmalade2,

  Looks like it might be a problem with this document, the settings or with Word. Are you able to print from other applications/programs?

  I would like to continue you here: How to troubleshoot printing in Word failures

  I'll watch for your reply.

• HP Officejet 6500 e710n-z principal: impossible to completely remove the software after the replacement of the HP Officejet 6500 printer

  I replaced my Officejet 6500 printer and removed the software using the 10 software removal tool windows.  The software has been removed, but a message appears everytime I start the computer saying that the software cannot find the 2 support files.  I can turn off the message and continue the start up, but it's still a nusiance that I would rather not deal with every time I start my computer.

  Hello

  Open Windows Explorer and type the following in the address bar:

  %AppData%\Microsoft\Windows\Start Menu\Programs\Startup

  Remove the shortcut to "Monitor alerts ink" and restart your PC in order to ensure that the error no longer appears.

  Kind regards

  Shlomi

• HP officejet 6500: HP officejet 6500 printer

  My HP officejet 6500 printer do not print one color... .we just put new ones in... He took command of printing and the paper comes out of the Virgin.

  I went to the HP support team and they had a video to help with "Troubleshooting", they showed me how to reset my printer.  There were several options which I had already tried... so I did the reset partial... .or you unplug and wait 20 min... then hold it at the same time # and number 3 and reconnect the power chord at the same time... It took 7 minutes for the printer run the test of the colours that mine passed... and my printer works now!   Thank you very much.   HP team

  Ma-donna

• My Officejet 6500 E709 all in one will not print black.

  My HP Officejet 6500 E709n all-in-one will not print black.   All other colors work very well.  Have you tried what follows - new black cartridge installed, ran the print heads clean utility, made sure the wind was compatible black ink cartridge, turned printer off and restarted.  Print tests still not print black - other colors and images to print, but not text black or shades of black in images.  Any suggestions on how to fix or what needs to be repaired?  Thank you.

  Hi jim: I just had the same problem a few minutes ago. After having gone through all the troubleshooting steps, I realized it was all just a bad cartridge. The PIN on the printer heads were not reading the new cartridge, so nothing in black print could be printed. I installed a new black cartridge and I could resume my printing projects. I then contacted the HP store directly to report the faulty cartridge while they could send me a new, that I won't be out of pocket for a cartridge I bought directly from them.

  Hope this helps you with your problem.

• HP officejet 6500 printer does not print

  Original title: hp officejet 6500 printer

  I plugged a new HP printer and officejet 6500 computer fax and I cannot print
  We checked what the problem
  It seems to me
  I have another program of the not very active lexmart printer but disturbing new printer
  The problem is that you cannot remove the old software
  She does not appear in Control Panel and I don't know how to solve the problem

  Thank you

  Rachel

  Hi rachel,
   
  I suggest that you follow these steps and check if this helps solve the problem.
   
  Step 1:
   
  Run the printer Troubleshooter and check if this solves the problem.
   
  Step 2:
   
  Check if you find drivers lexmark:
  
  a. log on as "administrator".
   
  b. go to the start menu and in the search box type "MMC", you will see the Management Console Microsoft shortcuts appear in the start menu;. Click on it.
   
  c. back up the file menu and select Add/Remove snap...
   
  d. then scroll down in the list and select the "Print Management" snap-in and then click on 'Add '.
   
  e. in this screen, you will want to select "Add the Local Server", tap on finish, and then click ok.
   
  f. then you can scroll the name of your computer, select the tree drivers and then right click on the driver you want to delete and select "remove driver Package.
   
  h. ensure that you restart your machine before trying to add new or different printer drivers.
   
  Let us know if it works.
   
  Aziz Nadeem - Microsoft Support

  [If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]

• HP 6500 Wireless does not scan

  The printer works fine for printing, but it does not scan.

  When I select scan on the officejet 6500 wireless it is said: 'SCAN MENU SELECT a COMPUTER' any key on the keyboard work only 'OK '. When I select OK it says "No. Scan Option - refer to device documentation to troubleshoot. Press OK. »

  Operating system: Windows 7

  Connection to a printer wireless

  Download/driver downloaded and installed oj6500ve709_basic_14

  Mahalo (thank you in Hawaiian) in advance for your help.

  Hi soccer_crimson,

  Follow the attached document for your Officejet 6500 printer model.

  Steps to follow for issues with WIA - Windows Image Acquisition:

  Follow the steps below to check the WIA Service:
  1. type services.msc in run or search and files program
  2. scroll the page up to the WIA Windows Image Acquisition
  3. make sure that the service is running. Click on stop and then restart to ensure
  4 restart the computer
  
  Restart the services of dependencies:
  1. Click Start, in the search box type "services" without the quotes.
  2. scroll down until you see Windows Image Acquisition (WIA).
  3. double click on it and go to the Dependencies tab.
  4-2 services must be listed.
  5. close this window and look for the remote procedure call (RPC).
  6. make sure it's on manual or if it is enabled automatically, just leave it. Make sure the service is started.
  7. go to hardware detection kernel and Double click.
  8. set the Startup Type to manual and click on apply.
  9. you should be able to start the service by pressing Start.
  10 now, you are done and the Twain Manager must work and gives you is not a mistake. This should solve your problem

• Installation of the printer driver Officejet G85 fails with the message "print processor does not exist" with Windows 7

  The site compatibility Windows 7 says that this OS is compatible with my Officejet G85 all-in-one old.  Whenever I try to add this printer is using the automatic functions or manual installation of the driver fails and I get the error message that "print processor does not exist.  I tried to install the original with the most recent compatibility software is Windows 2000, but Windows 7 does not allow indicating that the program already exists and I have to uninstall it first.  However, I can't find it listed anywhere for uninstall it, and the original software disk does not have this feature either.  HP does not support printer and would not help provide.  This printer worked perfectly with Windows XP and we really like it is equipped.  Please help us raise this printer up and running with Windows 7 64 bit home edition.  I tried things I found that it was similar in the forum with no success so far.

  Hello

  You can run the printer troubleshooter. Convenience store solves some common printing problems.

  If your computer has problems printing, try using the printer Troubleshooter to solve the problem. He made sure that a printer is connected to your computer, and it checks for common issues such as whether the printer has enough paper and toner to complete printing your document.

  Open the printer Troubleshooter by clicking the Start button, then Control Panel. In the search box, type troubleshooting, and then click Troubleshooting. Under hardware and sound, click on use printer.

  Reference:

  Open the printer Troubleshooter
  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

  See the following articles from Microsoft for more information on installing a printer or driver printer:

  Install a printer
  http://Windows.Microsoft.com/en-us/Windows7/install-a-printer

  Find and install printer drivers
  http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

  If the problem persists, you can contact the manufacturer of the printer for more information.

  http://WWW8.HP.com/ca/en/support-drivers.html

  Hope this information helps.

• OfficeJet 6500 Wireless: Lost after upgrade Windows 10 Scan function

  During the upgrade to Windows 7 to 10, I received a message that the printer drivers may not be installed correctly.  I uninstalled and reinstalled the full features of HP software for my wireless Officejet 6500 several times.  No apparent problem until I tried to scan a document.  I get the following error message "cannot scan because another program or computer uses the network of imaging device.  Try again later. "Error information 8, ((0, 18, - 2147467259)) thinking Windows FAX and Scan can be the other program, I disabled it. no change.  HP Print and Scan doctor gives me the same message, "the scan cannot because another program or computer using the networked imaging device.  Try again later. »

  All the features worked before the upgrade to Windows 7 to 10.  There is no other computer the device.  The printer will scan using Windows FAX and Scan, but the HP scanning features are much better in my case.

  Do not remove anything else then the folders I mentioned.

• OfficeJet 6500: Print head cleaning Cycle - why not choose a color?

  I'm having a problem with a single color (magenta) print does not correctly. I've had problems before with black. Why the prinhead cleaning cycle does not allow the selection of a single color for cleaning? Why should I lose the other colors of ink when there is only one that needs to be cleaned? I know that HP wants to sell ink, but be reasonable! That I had problems that appear only after you HAVE installed a new ink tank. And it has not shown using a cartridge to power after best-use-by-date. My guess is that if the ink cartridges are not stored properly the use-by-date means nothing.

  There are a few components of the automatic cleaning cycles.  There are a set of wiper rubber that moved across the printhead to wipe or scrape debris from the print head.  All wiping little ink is spit of each nozzle to lubricate the wiper and help clear the clogged nozzles. The wiper is built on a unique sled with a motor that moves the wipers back and forth.  Allowing single color cleaning would require a much more complicated mechanical system, with four distinct and motors wipers to control.  (The wipers should be dedicated for each color.  She would cause the nozzle clogging if the black ink is allowed to mix with the color and would cause if different colors used the same color mixing wiper.)

  Similarly, for your Officejet 6500, there is a pump system for a more energetic cleaning or for initial priming of printhead.  If it was designed for a single use of color, then a more complicated system, with four independent pumps and controls.

  A Mater of reliability and economics, it is not practical to have separated in level printers cleaning cycles.

• OfficeJet 6500 printer ONLY print landscape

  Hi, I have an Officejet 6500 (E709n).  I also have Windows 7 64 bit.

  I did nothing yet suddenly the printer started printing in landscape, even though my settings call for the portrait.  It has a new pop of the print window. (First default window appears select print, then it coils, then jumps to the top of the final window which is the new.) The following image is what I'm talking about.  All my settings are correctly defined and yet it still prints as shown in the picture.

  Thanks in advance for any help!

  

  Hello MomToMVS
  
  After looking into your problem, a bit I found a thread on another forum with what appears to be exactly the same problem. Below I will include a link the the wire and instructions on what has been done to solve the problem. I would like to know if it works or not.
  Firefox default print landscape
  
  1. in the web in Firefox address bar type about: config and press ENTER. (it can warn you about changing settings here just click OK to continue)
  2. Locate the print.printer_NAME OF PRINTER.print_orientation (where the PRINTER NAME is the name of your printer) and right click on it and click Reset.
  3. conclusion of the tab, and try again (it may be a good idea to restart Firefox first).

• OfficeJet 6500 stopped 709n of print, print e-mail messages but does not print silkscreen.

  I deleted and reinstalled the driver software, I run WIN7, but drive is not compatible. I have reset my wireless connection and all the test gives a good result. When I try printing an element, as a recipe that has a print button, printing is no beep, no impression is given. I have this printer for some time and it was working fine until, mysteriously, it stopped and gave to this problem. Nothing will in the queue, at the same time things went in the queue but never printed. Help, please!

  Hi CaptainSteve,

  I'm sorry to hear that you have problems with your Officejet 6500 E709n.

  I have included a link to the driver Windows 7 given that you indicated that your CD is not the driver for Windows 7. HP has a wizard called printer install wizard for Windows 7 and Windows 8.  It will search for the best driver for your printer and your computer, and you went through to install the appropriate driver.

  I have also included a document on what measures to take when print jobs are stuck in the queue in case of problems. HP also has a utility shooting known as the printing and scanning doctor.  It is a diagnostic tool and solves many problems of printing, scanning and connectivity.

  Driver and HP Officejet Full Feature software

  http://h10025.www1.HP.com/ewfrf/WC/softwareDownloadIndex?softwareitem=MP-77752-2&CC=US&DLC=en&LC=en&os=4063&Product=3795406&sw_lang=

  You have problems to find your Windows 7 or Windows 8 print driver? Try the HP printer installation wizard

  http://support.HP.com/us-en/document/c02691615

  Unable to print? Print jobs are stuck in the print queue

  http://support.HP.com/us-en/document/c02205477

  Try printing HP and Scan Doctor for Windows

  http://support.HP.com/us-en/document/c03275041