HP Officejet 6500 a Plus won't copy. It allows to print and scan but copies are empty. Windows XP

Similar Questions

• HP Officejet 6500 a Plus e-All-in-One - E710n ' slow printing - cannot scan.

  Windows 7 64

  HP Officejet 6500 a Plus e-All-in-One - E710n

  Wireless connection

  Until recently, I noticed that it takes a good 45-60 seconds to print. From the moment that I hit print say at the start of the printing printer. Real bummer, but today I tried to scan and got an error "Scanner communication cannot be established... "I've uninstalled all the drivers and the printer and reinstalled same thing any suggestions I have to be able to scan.

  Hey alsmith1964,

  It seems that the network communication between the PC and the printer has become lost or locked up.  The first step, I would suggest in this case is to perform a cycle of power to all devices in the network circuit.

  Follow these steps to reset your printer HP, your router and your computer.

  1. To turn it off, press the power button on the HP printer.
  2. Unplug the power cord at the back of the HP printer.
  3. Unplug the power cord from the wireless router.
  4. Turn off the computer.
  5. Wait 30 seconds.
  6. Reconnect the power cable to the wireless router.
  7. Wait 30 seconds, or until the router is completely ready.
  8. Turn the computer on.
  9. Wait for the computer to recharge.
  10. Reconnect the power cord to the back of the HP printer.
  11. Turn on the printer.

  I would like to know if it is able to get the question to be resolved,

  Jason

• OfficeJet 6500 a Plus won't send or receive faxes

  All of a sudden, my OJ 6500 a Plus all-in-One ceased to send or receive faxes.  I turned off, unpluggedd and re plugged in and restarted my computer, all to nothing will do.

  Thank you very much.

  Hi lawyer.

  Thank you for your answer!

  If there is no dial tone on your phone line, I certainly recommend that you contact your phone provider!

  Hope this helps, let me know if you have any additional questions!

• HP 6500 a Plus: HP 6500 has more won't copy

  This old all-in-one device has served reliably for many years until today.  It prints and scans but won't copy glass.  I unplugged the wall for 30 seconds and then tried a second time with the same results.  Help!

  Hi @nsbguy,

  Welcome to the Forums of HP Support!

  I see that you have problems of the flat bed scanner glass copy on your printer HP Officejet 6500 has more. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I understand that this printer has been very reliable for you, which is nice to hear. I see that you are able to print and scan, but they are not able to copy from the glass. I guess that when you scan using the ADF?  If the printer is capable of scanning, it should be able to copy.

  To try to determine the cause, I will need more information.

  • Are you able to scan using the glass flat?
  • What happens when you try to copy?
  • What is the error message that you receive?
  • Are you getting what output it, or is it empty?
  • What you're trying to copy?
  • Make sure that the printer is connected directly to a wall outlet. (do not use a hub or a surge protector) This ensures that the printer is full on and can help this situation.

  I would also try to update the firmware of the printer. Click here to download it.

  In the meantime, to help determine the cause, try the steps outlined in this document, HP Officejet 6500 has e-all-in-one printer series (E710) - copy and Scan outputs are completely black.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• HP Officejet Pro 8600 N911g can't always print and scan after turn on Mac from sleep

  Dear community:

  It's my printer:

  1. number and product name
  

  HP Officejet Pro 8600 N911g product name product model number product CM750A the serial number {private information deleted} ID Service 23022 Firmware Version CLP1CN1150CR Total number of pages 4187

  2 operating system installed (if applicable)
  Mac OS X 10.7.5

  3. error message (if any)
  

  After several problem that prevented me print I uninstalled all the HP software on my Mac OS X 10.7.5 laptop. I downloaded and installed: Officejet-Pro - 8600_v12.23.0.dmg after full I can print and scan. then I go home and put my laptop to sleep. After that I go back to work this morning I cannot print and scan again. HP utility impossible to connect to this printer because all of the information here (all fields) will appear as: unknown please help.

  4. all changes made to your system until the problem occurred
  Nothing. I just put my Mac to sleep and then back on.

  5. in the title of the topic, include a brief and accurate description of the problem and your product information (e.g., product name of your laptop, laptop computer, printer and other device, etc.)
  

  After several problem that prevented me print I uninstalled all the HP software on my Mac OS X 10.7.5 laptop. I downloaded and installed: Officejet-Pro - 8600_v12.23.0.dmg after full I can print and scan. then I go home and put my laptop to sleep. After that I go back to work this morning I cannot print and scan again. HP utility impossible to connect to this printer because all of the information here (all fields) will appear as: unknown please help.

  Is there someone out there who has an idea on how to solve this problem? Thank you in advance.

  Try scanning with picture Capture in your Applications folder.  Click the scanner on the left, click View details in the lower part to reveal a bunch of settings on the right side.

• HP Officejet 6500 has plus: HP Officejet 6500 a more impossible to connect to the server

  My printer can detect my wireless network, but does not connect to it. Problem started with my MAC a few months ago, but he persists even with my new HP laptop.

  I thought I could have network problems, so upgrade my router (Linkys at Linkys))... still problem. Comcast upgraded my router (Linkys multifunction ARRIS) again and the problem persists.

  I tried cycling power offshore for the router and the printer.

  Even my scanner picks up signals from the printer. I don't know where's the disconnect?

  Help, please

  @mikkiglanvill

  Printer:

  HP Officejet 6500 a Plus e-All-in-One - E710n

  A few ideas

  If you have not done for awhile, you may download and install a new copy of the software full functionality.  Reference: install the full features software - printer

  If the printer is located where you can do so, you could try a wired connection to the router.

  You could try the printer of the assign a static IP address.

  Make sure that there is at least 1 meter / 3 feet between the printer and all wireless devices you want to connect.  Too much is as bad as too far away...

  Paw through all ideas / suggestions / information in the exceptional User Guide of this printer - network setup Section starting on Page 222.

  Try to use as not only a static IP address, but also a hard to connect to your ISP DNS information.

  Mount the power wireless on your receiving devices (PC)

  Help:

  Printer keeps no connection Wi - Fi

  Set the SSID printer

  Parameters to improve wireless connectivity

  When you see a post that will help you,

  Who inspires you, gives a cool idea,

  Or you learn something new.

  Click the 'Thumbs Up' on this post.

  My answer-click accept as Solution to help others find answers.

• OfficeJet 6500 a Plus: Paper Jam on Officejet 6500 has more ADF

  I analysis an article of newspaper & stuck to the ADF.  I tried to shoot, but half of it is still in the tray and I can't find a way to move it.

  Hello @MaryRuth144,

  Welcome to the Forums of HP Support!

  I would like to help you to solve the problem of paper jam that you are having with the document feeder on your HP Officejet 6500 a Plus e-All-in-One Printer today. I understand that a newspaper article that you scanned is still stuck in the paper feed mechanism. At this point, I would like you to follow the steps below to remove the paper without any damage to the machine.

  1 remove all paper drop the document feeder

  2. lift the document feeder cover

  

  3. pull any paper stuck on the reels

  4. close the document feeder cover

  5. lift the scanner cover

  

  6. lift the document feeder mechanism

  

  7. checked for any paper stuck in the paper feed mechanism. Check both entry and exit of the feeder for any paper stuck or torn.

  

  8 lower the document feeder mechanism

  9. close document feeder cover and then close the scanner cover.

  10. If it is not "Paper jam" message appears on your printer, please try a blank copy of the 1 page to check if your document feeder always advance the paper correctly.

  -Source

  To avoid paper jams in the future:

  • Support up to 35 sheets in the tray
  • Paper weight (16 to 20 pounds bond paper) from 60 to 75 g/m is supported
  • Supported paper formats: letter, letter without borders, Legal, A4, custom size of scale in 5 to 8.5 and 9.5 to 12 in long
  • Don't use paper that has clips or Staples
  • Don't use paper that is folded, torn, dusty, damp, wrinkled, curpled or paper not based dish
  • Don't use paper that is too thin, too thick or too bright

  Please reply to this message with the result of your troubleshooting. Good luck!

• . HP Officejet 6500 E710n-z won't print BLACK

  HP Officejet 6500 E710n-z won't print BLACK usining Excel 2007.  I don't think it's a clean printer, but was jump there ' All could have at least a direction for a fix or solution

  Win7 full cartahers printing.

  Thanks for the reply with more information.

  what you did may limit the possible cause. at least we know that this problem is caused by excel, below is a workaround solution that you can try:

  Looking at the 'Print Preview', confirms is the black appear or not.

  More top issue will be useful for further refinement.

  Copy / paste from the old file by excellent:

  1. create a new excel file

  2 paste special

  3 'text' only

  4 repeat the format will help.

• OfficeJet 6500 a Plus: clear the call history

  I would like to know how celar to the call history please. I deleted the history of fax and restored factory settings (settings > tools >) but on start-up again calls on any phone numbers history is still there.

  Hey @Appt,

  Welcome to the Forums of HP Support!

  I understand that you have some problems with the story on your Officejet 6500 a Plus e-All-in-One of compensation. I can help you with that.

  I'll send you some instructions describing how to do a factory reset on your printer. If you check your Inbox of forum you should see in a message private shortly.

  Please let me know if that clears the history. If so, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• HP printer Officejet 6500 a Plus

  I bought a new printer and want to get rid of my old printer (HP Officejet 6500 a Plus).  My question is: is there any reader of memory in the printer I'm tossing or is it just just to throw it away?

  Hello
  
  Thank you for using the HP forum.

  You can restore the default printer.

  Theres no hard drive on the PC but if you don't save any number of fax on this subject, you may want to delete that.

  Usually, we cut the strip of coding, break the glass of the scanner and cut other visible wires before disposing of it so that the printer is "beyond economic repair" for anyone who can pick it up.

  Hope that helps.

• I'm looking for on what toner is empty on my printer HP OfficeJet 6500 a plus?

  I'm looking for on what toner is empty on my printer HP OfficeJet 6500 a plus?

  Hello

  Check with HP support, their documentation online and ask in the forums of HP.

  Support HP & drivers
  http://welcome.HP.com/country/us/en/support.html

  Contact HP
  http://welcome.HP.com/country/us/en/contact_us.html

  HP forums
  http://h30434.www3.HP.com/PSG/

  Not really a Windows problem.

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• HP Officejet 6500 a Plus - E710n: error message [OFBBD0]

  In my view, that the OS is Windows x 64. My situation is that I can no longer print from my iPad or phone. I can still print without any problem in my laptop. When I try to my tablet or phone I get the message that it is in contact with the printer (which is normal), then an error message is displayed. Error [OFBBD0]

  Hey @FerFer,

  Welcome to the Forum from HP Support. I hope you enjoy your experience here.

  I understand that you are unable to print from your iOS devices using your HP Officejet 6500 a Plus e-All-in-One - E710n. I want to help you with this.

  What you describe, it seems that you use AirPrint when the error message appears.  With this printer, you have three ways to print from iPhone / iPad. The most common method is called AirPrint. For your information, "AirPrint is a solution of mobile printing included with Apple's iOS v4.2 and later mobile operating systems.

  iPad, iPhone and iPod touch users can print wirelessly on any HP ePrint-enabled printer which is connected to the same local wireless network. Most of the released HP printers in 2010 and later support AirPrint.

• No connection after moving: OfficeJet 6500 a Plus

  I moved houses and now unable to connect to the printer.  I worked with wireless.  The cable only I can see that needs to be attached is the power to the printer.

  1. the additional cords needed to reset my printer?

  2. do I need to reset the IP address of my new location?  How can I do?

  3. are there tricks to get my updated printer in place at my new address

  It is an OfficeJet 6500 a Plus all-in-One.  Thank you.

  Hello

  He may think that it is talking with a new router now.  Please try the following instructions to correct:

  http://www.HP.com/global/au/en/wireless/reconfiguring-system-Help3.html

  Kind regards.

• HP Officejet 6500 all-in-One Printer does not send scan and HP print and Scan doctor without help

  HP Officejet 6500 all-in - One Printer does not scan for Windows 7 and HP Print and Scan doctor says 'not imaging' & send error message 8, [1.0,-2147221498)] - I reconnected my officejet drivers reinstalled, etc & nothing works.  I looked for help & tried repeatedly, & am willing to renounce HP.

  Hello

  Thank you for using the HP Forums.

  You can try this alternative solution to Scan:

  HP extended Scan

  FTP://FTP.HP.com/pub/scanners/HPScanExt/HPScanExt.msi

  Once it has downloaded and installed, go to start > all programs > HP > HP Scan extended > Run "HP Scan extended.

  Let us know if it works.

• HP OfficeJet Pro 8710: HP OfficeJet Pro 8710 print do not tried HP Print and Scan Doctor

  Hello HP Forum,

  I'm new and have read many articles on printing does not. I had this printer yesterday and I was so excited to use it! When came home... DOH! Nothing prints not! So, I used the print and Scan doctor and that fixed it... temporarily. Now it won't print and print and scan doctor said nothing! I printed something this morning, but I saw a mistake, then I went to print it again, nothing would have uttered. I'm getting a little angry that I (May) have lost $170 on this thing.

  I could really use some help please! If not, I just lost $170 on this thing.

  My system is Windows 10 1511 Pro 64 - Bit, and the printer is USB connected.

  Thanks in advance,

  HPOJPro8710

  Edit: I just tried printing HP and Scan Doctor 4.9 once again, now it works again. But this will not last forever, I need a permanent solution.

  Edit 2: I forgot to add that I intend to leave it on all the time. It is good to do? Causing my problems?  My grandparents have their HP OfficeJet Pro 8600 24/7 for I don't know how many years! haha and they have no problem!

  I got a HP OfficeJet 4630 USB connected, and I turned off each time and printed correctly. Only had to fix once with HP print and Scan doctor.

  Hi, seems that your computer is powered off the USB ports to save energy.
  Check in the Device Manager.
  Check under USB controllers.
  Check all USB hub root.

  Select power management and ensure that:

  Allow the computer to turn off this device to save power is DISABLED.

  Use a USB cable of good quality, not more than 6 feet long.

  Connect the 8710 directly to a power outlet wall.