HP Officejet 6500 all-in-One Printer does not send scan and HP print and Scan doctor without help

Similar Questions

• Will be A Officejet 6500 all-in-one printed my pictures from my camera using my sheets of Photo 4 x 6?

  Using Windows 7 64 bit and my all in one HP Officejet 6500 a can print photos from my camera on my HP 4 x 6 photo paper?

  The printer handle sheets of 4 x 6 because I do not see a photo paper tray I had in a previous HP printer all in one?

  Thank you for your help. Websites that recommend you explained what I needed to know.

• OfficeJet J4680 all-in-one: J4680 does not work after installing windows 10

  I have recently installed Windows 10 on my Dell laptop.  Yesterday, I was able to print wireless at my J4680 JO.  Today, I tried to analyze, and he is identified as not online.  Can't print now.   I turned off laptop, router and printer and restarted.  I added the latest driver.  Still no luck (in print or scan - still says offline).  Help, please.

  Thank you

  Hi @mlanders55,

  Welcome to the Forums of HP Support! I see that you have problems of analysis, since the upgrade to Windows 10. I will do my best to help you with this problem. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

  If you have not completely uninstall and reinstall the printer software already, I'd say to start it there first. Here is the link to the latest drivers: OJ_AIO_J4600_Full_Win_WW_140_408 - 5.exe

  You can download and run the print and Scan doctor, he will diagnose the problem and could solve it automatically.

  What were the results when you ran the Print and Scan Doctor?

  I have provided a paper for not being able to scan using Windows 10. If you're still having problems, try one of the applications in step 6 of the document, unless can not analyze after the upgrade, HP printers - printer after Windows upgrade problems 10

  Please let me know the result and if there is anything else I can help you. Thank you.

• HP Officejet 6500 All - in - One Printer - E709a specifications.

  I want to know if the HP 6500 or 8600 printers work

  With Windows 7 with an operating system of Windows XP (SP1)

  64 bit. processor. I am really trying to buy a printer, but continue

  be confused by the stated minimum technical requirements.

  Thank you

  Don

  Hello

  I suggest you contact HP support for assistance on this issue.
  http://WWW8.HP.com/us/en/support-drivers.html
  See also:
  http://shopping1.HP.com/is-bin/Intershop.Enfinity/WFS/WW-USSMBPublicStore-site/en_US/-/USD/ViewStandardCatalog-browse?CatalogCategoryID=AZoQ7EN6OM8AAAEuo7M4ORFC&hiderightpanel=true

• HP Officejet 6500 all-in-One Printer - E709a. Failed to install "Solution Center".

  Error message: Solution Center cannot be used because the printer is not over. I did a clean boot and reinstalled the driver and software. The same problem. Lately the problems to get the scan function works as well. Help! I've been going in circles for three weeks.

  Hi iVerbatim,

  The only thing that we rest is to restore the computer. If you can use the scan with scanners and assistant camera or Microsoft paint, then that's what you need to do to move forward. It seems that the operating system and software are in conflict with one another on this system. I would like to know what are your impressions?

• HP Officejet 7310 All In One Oxi does not illuminate

  I turned the computer and the printer off a few nights there, and now the printer will not return.

  The troubleshooting steps described in this document can help solve the problem.

• OFFICEJET J4680 ALL IN ONE PRINTER does not print after installing Windows 7

  THIS HAPPENED MORE THAN A MONTH. I STARTED WITH WINDOWS VISTA. HP SUPPORT ADVISED LATER FOR THIS WINDOWS 7 WORKS BETTER FOR MY PRINTER. NOW I HAVE INSTALLED WINDOW 7 AND I GOT THE PHONE SUPPORT TO GO ON MY COMPUTER AND SET IT UP. EVERYTHING WORKED AS SUPPOSED, PRINTING, SCANNING. THE NEXT DAY I TRIED TO PRINT SOMETHING AND I WENT BACK TO SQUARE ONE. The SCREEN LIITLE ON THE PRINT JOB CAME AND SAID THAT the PRINTER does NOT PRINT. I WENT TO THE HP SOLUTION CENTER AND A NOTE SAID THAT THE PRINTER IS DISCONNECTED. I RETURNED AND COPIED MY NETWORK CONFIG. AND THE WIRELESS TEST. EVERYTHING IS RUNNING WELL HUNG OF THE PRINTER. THE DEFAULT PRINTER IN THE RIGHT IMAGE. THE ONLY THING I NOTICED WAS IN THE PORT AREA. UNDER THE WINDOW VISTA, I GOT TWO PORTS. ONE WAS FOR THE PRINTER AND OTHER FAX. WHEN THE HP PRINTER HAS BEEN REINSTALLED, I DON'T KNOW IF IT STARTED WITH ONLY ONE PORT. THE PORT IS ENABLED BY IT AND HAS THE FAX FROM WORD TO THE END ON WINDOWS VISTA, BOTH PORTS HAVE THE SAME INFORMATION, EXCEPT A EU FAX OF WORD AT THE END ANY HELP ON WHAT SE PAST.

  I JUST INSTALL WINDOW 7, MY OFFICEJET J4680 ALL IN ONE PRINTER. NOW IT WON'T PRINT. THE DAY BEFORE, IT WORKED.

  Hey 123 problems,.

  You will need to go to the HP website to download the latest software/drivers for your printer on Windows 7:

  http://h10025.www1.HP.com/ewfrf/wc/product?product=3692888&LC=en&cc=us&DLC=en&lang=en&cc=us

  I hope this helps!

  Debra
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• Impossible to scan, fax, or copy of HP Officejet 6500 All-- E709a One in

  I can print from my HP Officejet 6500 All - in - One-E709a, but I can't scan, copy or fax.  All drivers and updates are underway; No recent updates have been made before the problems that occur. I use Windows 7 64-bit.  When the printer is turned on, it still shows Original charge, but no documents are in the charger or on the glass (I already cleaned the glass and have ensured that the lid is tightly).  I have problems to scan, copy and fax. The automatic document feeder works.  I tried to reset the printer several times.

  When I try to scan a document into the document feeder (it feeds through) or from the glass, I get varying answers - rarely, he asked well how I save/handle the doc (e.g., save them in pdf format), but the document does not actually scan and I'm headed to reload the document OR it displays no. Scanning Options. The document does not appear in my analysis.

  When I try to copy, it shows the document as copy, but there is a long delay before the progress bar occurs.  When I copy using the document feeder, I actually get a copy (rarely and always disappeared - looking) or copy prints white - two results are always followed by an error message to reload the document.  When you copy from the glass, the copy print in white with an error message to reload the document

  The same problems occur when you try to Fax.   If trying to scan, copy or fax, the printer does a lot of gears whirring noises.

  Again, I can print a document from my PC without any problem, the problem is limited to scanning, faxing and copying.

  I tried the doctor of printing & scanning HP.  It always stops at the HP Twain scanning stage, saying that the scanning process was cancelled by the user (not true).  When I click on continue, it proceeds to the stage of Test analysis, but nothing happens when I click the button of Scan Test.  It only will allow me to ignore at this point.   All the other steps show green checks.

  My first question is really going to reach the merits of the case, I heard you say that the printer produces noise, but if you lift the bar A) trip through the screen and the light cover B) up?

  In addition, perform both of these resets and I would like to know how they are!

  All-in-one HP printer reset - HP Officejet 6500 - YouTube'

  Have a great day!

• HP Officejet 7310xi all in one: printer keeps repeating transport jam

  My printer do not print and indicates a carriage jam and told me to open the door and a cart clear jam but there is nothing there, and there is no paper jam. I tried to unplug the machine, its restart, restrting my MAC and the message still flashes. Does anyone have any suggestions. I know this is an old printer, but I love it and want to keep it going. Thanks in advance for any ideas.

  Hello

  Please visit the link below to fix the problem

  http://support.HP.com/us-en/product/HP-OfficeJet-7300-all-in-one-printer-series/391181/model/391190/document/c00304007/

• HP OfficeJet J4580 all-in-One: OfficeJet J4580 all-in-One printer driver missing after recent update Windows 10

  After a recent update of Windows 10, my printer has stopped working. The message is that there is no driver. I tried to download the software from the website of HP and installation, but nothing changes. Copy and scan from the printer functions still work, but I can't print anything my file or on the Web.

  Hi @DMT1,

  Thank you for visiting the Forums from the HP Support! Good day.  I understand that you are looking for help with your printer that does not print after an upgrade of Windows 10. It will be a pleasure to help you here.

  You did your little comments and research before you post your question in the forums of HP. Kudos to you for this.  You're an HP customer, and we greatly appreciate you for doing business with HP. I take it as a privilege to share this platform with you.

  First, to help you better and for more clarity, please let me know if you get an error message when printing, or it just doesn't print at all?

  Some links that might consult to try to resolve the problem:

  Link 1: http://support.hp.com/us-en/product/HP-Officejet-J4000-All-in-One-Printer-series/3645081/model/3645099/document/c04714314

  Link 2: http://support.hp.com/us-en/product/HP-Officejet-4610-All-in-One-Printer-series/5101228/model/5101230/document/c04658195/

  Link 3: http://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/hp-officejet-j4580-all-in-one-printer-does-not/4cf1c8a0-eebc-48f6-bfe5-8a537465b4eb

  I hope this helps. I would like to know how this happens. I hope that the problem is solved without

  disputes and the unit works very well. I'm always here for you help. Please reach out at any time.

  Just to say thank youPlease click the ' Thumbs Up ' button to give a Kudos to appreciate my efforts to help me. If it helps, Please mark this "accepted Solution" because it will help many other people with the same problem to get it resolved without hassle.

  Take care now and have a wonderful week ahead.

• ePrint HP Officejet 6500 All-in-One-Drucker - E709a

  Hello

  Is it possible to use ePrint with HP Officejet 6500 All-in-One-Drucker - E709a?

  Thanks Chris

  Hi Chris,

  The HP Officejet 6500 (e709a) does not support the HP ePrint service, that you will find listed in the following link:

  http://support.HP.com/us-en/document/c03722645

  Kind regards

  Shlomi

• HP Officejet 6210xi all-in-one: a HP Officejet 6210xi all-in-one printer can be connected wireless?

  does anyone know if the hp 6210 xi all-in-one can be converted into a wireless printer as well as a wifi network can access and mobile devices?

  Hello

  The HP Officejet 6210xi is one USB printer, it does not offer nay network connectivitu and along such a is not supported.

  You can find the printer specifications below, as listed in section system requirements only a USB port is available for the printer:

  http://support.HP.com/us-en/product/HP-OfficeJet-6200-all-in-one-printer-series/391210/model/391212/document/c00228331#AbT0

  Shlomi

• Officejet 5610 all-in-one printer has been installed and is not printing... Please help... :))

  Officejet 5610 all-in-one printer has recently been installed (I had printer for 4 years) and now does not print...

  Hello

  1. you remember to make changes to your computer?

  2. you receive error messages when you try to print?

  Try the steps in the following article: printer in Windows problems http://windows.microsoft.com/en-us/windows/help/printer-problems-in-windows

• OfficeJet J6450 All in One printer cartridge wrong cartridge, but it is not

  I have an Officejet J6450 All in One Printer.  I only use the new HP cartridges (not renovated, manual not refilling).  I installed a 74XL into the printer about a month with expiration of 02/11/2014.  It is still more than 1/2 full and very well printed yesterday.  Today, without apparent reason, the printer is saying that the ink cartridge is not supported by my printer... it is evil.  I tried a reset (3 and the # and when it does not 6 and the #) unplug him and by plugging it in.  I also removed the cartridge and tried both resets and then put it back in and still got the same error message.    I cleaned the print heads with a coffee filter and distilled water and tried the reset with unplugging and plugging back.  That didn't fix it.  Also, I deleted all of the permits from the hard drive and reinstalled the drivers and all updates (which I am automatically in any case, if the printer was already updated yesterday).  That didn't fix it.  I have tried everything and can't get this stupid to work printer.  I spent hours and hours on this.  I put in a new cartridge and it seems to work now, but I don't want to lose more than 1/2 full cartridge with no recourse.  I am a mother of 6 and the ink is very, very expensive, and what happens if this happens again?  Someone at - it ideas?  Any help would be appreciated.

  Sounds like the cartridge has failed, because its guarantee until 2014 I would contact HP telephone support. Can you please let us know how you get on?
  Thank you
  Ciara

• HP Officejet 4500 All - in - One Printer - G510g 8.1 windows installation 64 bit

  After running a HP Officejet 4500 All - in - One Printer - G510g two an old notebook Windows XP and 64-bit computer laptop, an ASUS Windows 8, subsequently updated article 8.1; I am now trying to install it to run from a laptop Toshiba Satellite NB10T-A Windows 8.1 64 bit, but without success.

  The original installation CD does not provide an installation but start up (probably because it is only compatible with Windows XP and 7.

  The site www.hp.com offers a download a driver for the printer to Windows 8,162 bit. Sounds to download very well. Unpack the file, said he set up, but in the end, the driver is not available.

  There is no option to uninstall, in Control Panel of configuration/Printers/software control panel.

  Without that driver, the system Windows 8.1 recognizes the printer and allows the simple printing applications of ffrom. However, it is not possible to use scanning options, which gives the error message that the driver is not available. HP or HP Document Manager Solution Center are installed.

  I tried printing HP and doctor Scan. It recognizes the printer on USB link, said that lack of drivers, downloads, unpacks and installs the drivers. But the printer icon in the control panel of configuration/Printers continues to have an alarm icon indicates that the printer is still missing drivers.

  I also tried installing HP Printer Wizard. The result is similar.

  Please tell us how I can install this equipment scanning options and make sure that the machine is compatible with 8.1 64-bit windows.

  Thank you

  Dear Rainbow 7000.

  Thanks for your help. I tried following your instructions - remove all files HP, starting in minimal mode, downloading and installing new. Also tried to disable the antivirus scanner. But in vain. The drivers scanner has not been installed.

  The 64-bit Installer driver downloaded, but did not complete installation despite the night running. Looking at the processes running in the Task Manager, the name of the installer is for a 32-bit Installer (see the screen attached capture). Could be the problem?

  After trying various alternatives to the procedure, I gave up and downloaded the base driver HP Officejet 4500 m G50g Corporate Edition 14.0 (link http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-110155-1&cc=pt&dlc=pt&lc=pt&os=4158&product=3919449&sw_lang= ). This download is recommended only for the professionals, which I am not - but nothing worked.

  This driver installed fine. He recognized the printer and scanner. The printer and the scanner properly. The menu shortcuts also work as previously.

  It looks like so there is something wrong with the installer 64 bit full feature software and driver. The solution for the other wil the same problem is to try the base driver - although it is for the professionals.

  Thanks for your help, and I hope this will help other users.

  Have a happy new year.

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  Screenshot of the name of the installer: