HP Officejet 6500 E709n ink printing - black not printing

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• HP Officejet 6500 E709n: HP Officejet 6500 E709n - ink system failure error message.

  I have a printer HP Officejet 6500 E709n.  I get the following error message when I turn on the printer:

  'Ink system failure.  "Please turn printer off, then on.

  I then do as instructed and turn the printer off, but then the whenever I re - turn on the printer, I get the same error again.  The printer is now fixed to the top and none of the buttons on the printer works except the Power button on / off.

  Any suggestions on how to proceed?

  Hi @recooke,

  Welcome to the Forums of HP Support! I see that you can not use your HP Officejet 6500 Wireless. You get a printer fault to "turn printer off and then on again" you did without success.

  Please perform a hard reset:

  1. disconnect all cables and cards of memory in the printer.  Unplug the power cord, directly from the back of the printer when the printer is still on.

  2. unplug the other end of the power cord.

  3. If there is a power supply on the power cord, disconnect one end and reconnect it.
      
  4. at the end of 60 seconds, plug it directly into a wall outlet (not a surge protector or battery backup).
      
  5. connect the power cord to the back of the printer.
      
  6. the printer should automatically power back upward.  If not, turn it on with the power button.

  7. try to make a photocopy (if your printer is an all-in one) before you connect the cables from the printer.

  8. connect the other cables needed to the printer.

  It is recommended that the printer is plugged directly into a wall socket to ensure a uniform level of power.  Sometimes, when plugged into a surge protector or battery backup, the quantity of electricity is not received by the printer.  Power problems can cause printing problems.  It is particularly important to be plugged directly into a wall outlet with wireless connectivity problems, "sleep mode" and other power problems.

  Any change?

  If you still see the error, please check your Inbox. I sent you a private message on the Forums.

  Response with the result. I hope this helps.

  Just say thank you, please click the ' Thumbs Up ' button.

• OfficeJet 6500 E709n: Cannot print after upgrading Windows 10

  Cannot print. "Doctor print" said there is a software problem.

  Uninstalled the drivers and reinstalled the software complete... twice.

  Capable of printing in color "internal" wireless test page but cannot print a doc and it does not show in the Panel "see what's printing.

  Uninstalled all printers if none showed, in the Panel. When the software has been reinstalled, it showed two Officejet 6500 s on the control panel.

  I tried the post install 'Print sample' with each check printer default and no work.

  Seems that the problem started when I "upgraded" to the new Windows 10.

  Kili2 wrote:
  

  Cannot print. "Doctor print" said there is a software problem.

  Uninstalled the drivers and reinstalled the software complete... twice.

  Hi Kili2,
  
  Try to install your printer via "Open network" - via the window icon or desktop to explore - and choose 'Add devices and printers' (you may need to click the arrow next to the question mark for the top menu show).
  Let the wizard to search for awhile, selcect your printing device, and click 'next'.

  

  After you follow these steps, search for the new installed printer (the name is shown in network for printer and scanner) in "Printers and devices" in the control panel.
  Use this printer as the default printer and you should be able to print over the network cable or wireless.

• HP Officejet 6500 E709n Wireless printer is not printing yellow exclamation cannot use Setup

  Don't know what the problem with my printer when commissioning wireless light comes on even if not connected... Amber Exclamation mark still on... cannot print have tried factory reset... and other resets... nothing seems to work... I don't know where to go from here...

  Hi @Switz27 and Happy Halloween!

  I know not what you reset performed, but there may be one left for you to try.

  I'll send you a PM (private Message), but before I do, please see the HP Privacy Statement.

  This privacy statement informs you of our privacy practices and the choices you can make about the way information about you and your online activity is collected and how that information is used. This statement is available on our homepage at the bottom of each web page of HP and HP.com.

  There are a growing number of messages in this forum and elsewhere in the internet with the steps to do a reset on different printers.  Reset to will sometimes fix problems, so resetting is not the issue.

  A few resets require you to enter key combinations to open special menus on your printer that you were supposed to never access.  These special menus are used by developers and staff support for debugging of problems, but they are not intended for inexperienced users and can have unexpected results.  A wrong button push and you might no longer have a printer, but rather an expensive paper weight.  On top of that, if you happen to the 'brick' the printer in this way, it is considered as customer induced damage and voids the warranty automatically. These resets are only intended to be distributed and used as a last resort and under the direct instruction of a representative of the HP technical support. They should not be made lightly!

  Reset the printer: what you need to know

  

• HP Officejet 6500 E709n wireless. Will not print Word documents or text edit.

  I'm connected wireless with an iMac Snow Leopard and MacAir 10.8.2, Mountain Lion 10.6.8.  I have used this system for a year, had no problems printing to date.  I am able to print a .jpg attachment but nothing else, we try to print (from computers) is printed.  I tried to print a Word document as well from a text edit page with no luck.  Two days ago, I was able to print from a Word document - nothing has been changed on the computer or the printer.  I am naïve.

  How is the printer connected?  Would it be a network, what router?  You've restarted the router by pulling its plug momentarily?  You've restarted the printer?

• Jobs FRUSTRATED stuck in the queue on Officejet 6500 with IP printing

  

  I'm especially frustrated because I just typed in many details, and when I click on "Preview" my text disappeared. Thank you, HP!

  Like others, I have an Officejet 6500 E709n. Print a test page, the diagnosis, the HP printer utility page, I cannot print any document. "They simply wander in the queue with the message host ' 192.168.2.6 network ' is busy. retrying in 10 seconds... forever. Yes, I tried to delete and add the printer again and he gets found very well.

  I can print with USB.

  I can print with Hello (but which is slow, so I turned off)

  It's okay if my OS X 10.5.8 laptop is connected wirelessly or through ethernet.

  The printer is connected to the router Wireless Ethernet. At the present time, my mac is connected to the same router by ethernet. I just started the HP printer utility and printed page setup very well, showing the ink levels.

  I'm guessing that it is a problem of intellectual property, and that the HP printer utility uses a different protocol to connect to the printer. Yes?

  Fine, I can print from Windows 7 computer that is connected by ethernet on the same network. IP addresses are correctly reserved.

  Please, someone help. I have a forthcoming major surgery and won't be able to walk upstairs to the office, so I really want to be able to print wireless from below. I bet once wired print jobs, the wirelss go, too.

  Well well, thanks to the kind soul who wrote this:

  http://h30434.www3.HP.com/T5/Mac-printing-and-scanning/duplex-printing-with-HP-OfficeJet-6500-wireless/m-p/129735#M3716

  (useful text cited below)

  You can also modify an existing printer driver:

  (1) system preferences > Print & Fax

  2) click your printer

  3) click on the Options button & supplies

  4) click on the driver tab at the top

  (5) in 'print using... '. "drop-down, choose Select printer software...

  (6) locate HP OfficeJet Pro L7700 in the list

  I followed the instructions to turn my printer OfficeJet OfficeJet Pro L7700 6500n driver. Let the JetDirect Protocol.

  Now I can print when connected to the Ether - and I can print duplex. AND I can print wireless.

  To sum up: If your print jobs stuck in the queue to print on a HP OfficeJet 6500n, but you can ping the printer or you connect via the HP printer utility, the following workaround solution:

  Change the IP to JetDirect Protocol

  Change the 6500n to OfficeJet Pro L7700 OfficeJet printer driver.

  SOLVED.

• HP Officejet 6500 E709n

  I am running Windows 7 Home Premium on an HP Pavilion Slimline with a HP Officejet 6500 E709n wireless printer.  Windows updates were installed and security software is in place.  System has been scanned for viruses and malware and detected no cases.

  Whenever I have re-start, the system attempts to update the printer driver.  Whenever he fails.

  When I checked the printer manually, it has a functional driver and I can print with it.

  I looked in Device Manager and found the printer listed under other devices.  Instead of one entry, there are seven pages of the same printer in the list, each time with an exclamation mark next to it, indicating a problem.  I think whenever I have re-boot and it does not find the driver, it could create another entry.  I was not able to remove these entries.  I tried to delete the printer, uninstall the printer and related software, running CC cleaner and system mechanic, but I was not able to clear these entries redundant printer or to stop the attempt to update autopilot that occurs after re-booting.  I appreciate any suggestions to fix this problem.  Thank you!

  Hi there @Renwal2014

  I just sent you a private message. If you are unsure how to check your messages on the forum this post, has instructions.

  See you soon

• HP Officejet 6500 e709n: default alignment and black ink does not print

  Adapting the failure message.

  Black ink does not print.

  I chose clean print head - more than once.

  It took several alignings, printer status reports, wiping excess ink and so on.

  After a day or more, the HP6500 Officejet 6500 e709n printed ink black.

  Just a note:

  My color ink cartridges are very low.

  I just use black ink.

  Thank you for your response.

• HP Officejet 6500 E709n prints pink white and sometimes so black printing is selected

  Original title: HP Officejet 6500 E709n series

  Cannot print copies or faxes. Pages come in a pink or white light when you try to copy in black. I did a restore point back a week before it started. Has not fixed the problem.

  Hello

  1. which version of the operating system are you using?

  2 did you do changes on the computer before the show?

  Method 1:

  Try the HP Print and Scan doctor.

  See the following site:

  http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03286146.

  Method 2:

  See the following site:

  Printer in Windows problems

  http://windows.microsoft.com/en-US/windows/help/printer-problems-in-windows.

  To install the latest drivers, download the utility software to remove the HP software and then install the most recent drivers.

  Step 1:

  Download the utility software on the site mentioned below:

  http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=3795406#N397.

  Step 2:

  You can download the driver from the below website:

  32 bits:

  http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4062&lc=en&cc=us&dlc=en&sw_lang=&product=3795406#N203.

  64 bit:

  http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=3795406.

  Method 3:

  I suggest you to see the site mentioned below:

  Choose printing options

  http://windows.microsoft.com/en-US/windows7/Choosing-print-options.

  If the problem persists, I'd say you can get a HP support support forums listed below:

  http://h30434.www3.hp.com/t5/Other-Printing-Questions/bd-p/Printing.

• HP Officejet 6500 E709n: HP 6500 E709n software available many ways, seen on the network, but not added as printer

  I'm having trouble with my

  HP OfficeJet 6500 E709N

  With windows 7 home

  on the wireless network with WEP.

  I downloaded the complete solution (more than 200 MB),
  and installed it. Add a device. On network printers "found."
  It is listed. I insist on the printer, then.

  Run Network Diagnostics, going to Printer Set up,
  Detects the printer (to about 42%), "printer setup does not.

  Retry - same thing.

  Use 'HP printer install wizard for Windows' flashes my printer, and
  a for a second progress bar, then shows: 'your download has been cancelled ".

  Retry, it repeats.

  Use HP Print and Scan Doctor 4.6, product selected HP OfficeJet 6500 E709n,.
  "The comprehensive software solution is not installed on your computer", press "Install Software"
  get flash progress bar, then "failed download."

  Thank you for advice or URL addresses of the software I need in the installers.

  Hey @westmj,

  I have another idea to work around the error "printer installation failed. Can I please you try the following steps.

  1. run the installer as per normal

  2. When you get the error message after your network printer has been detected, you should be able to select 'Next' to continue the installation

  3. Once installation is complete the 'Add a device' icon should be on your desktop

  4. click on the Start menu

  5. Select the devices and printers

  6. in the devices window and printers, if you see your HP Officejet please right click and select 'remove an instrument' or 'Remove'.

  7 click on any device in devices and printers under printers and faxes section just to highlight. Click the print server properties above. Click the drivers tab.

  

  8 search for the driver for the HP Officejet 6500 series. If you select it and click delete at the bottom. In the window Remove Driver and package select Remove Driver only. Click OK. Finally, click apply and then OK in the print server properties window.

  

  9. on the computer desktop, click on the link Add a device that was placed there by the installer.

  10. Please follow the instructions on the screen to install your printer on a network.

  Please let me know if this procedure works for you. Fingers crossed!

• HP Officejet 6500 E709n Console lights flashing & is not printing

  HP Officejet 6500 E709n stopped working yesterday and almost all of the lights on the console keep flashing continuously.  I get a message on the display to turn off, then turn it on but it still does the same once I do this.

  I have sought and found how to use # and 3 keys for a partial resets when you plug back in the power supply, but after I did it is still the same as before?

  I unplugged the power supply and all the rest and sit all night and this morning it did the same thing.

  Is it possible to do a complete reset instead of a part of the console?

  Thank you

  Ken

  OK tried to edit the post previous to add to this, but has not see a button "Edit"?

  So I got the printer Open as when you change cartredges and noticed that the print heads has not moved at the Center as usual?  Tried moving the print head with my hand and he moved only about 1/4 "back and all of a sudden the print head moved to the center that he assumed?  Closed the top and crossed a calibration and then printed that and now it works again.  Go figure!

  I guess that's a mechanical and electrical/electronic problem rather than something.  I looked and didn't see anything wrong with gears and stuff on top so it can be one problem somewhere else.

  Ennywho, I will continue to use it like that too long it will work.

  Thank you

• Mobile print wireless HP Officejet 6500 (E709n) issues by using a Wi - Fi connection...

  I have a HP Officejet 6500 (E709n series) I can print is no longer my Android device base. I have the latest drivers installed on my Win 7 64 bit Premium edition and have flashed the latest firmware available on the HP site. There was a time there is not if a long time where I downloaded and installed an application from HP from the Android Market, which has helped with my mobile device print to my wi - fi active and configured the HP 6500. My phone broke and I had to re - download and install applications. It seems that HP ePrint home & Biz app is the only option here and what I've read, this app is not compatible with hP ePrint. Am I missing something or is this completely lame to stop a year old for a sentence printer support?

  Hello JayyTeee,

  I'm sorry for the problem you are experiencing.

  It sounds as if you print wirelessly from your Android phone on the same network as the printer.

  It is actually different from ePrint.

  The home & Biz app aims mainly to print on the same wireless network.

  If the application is not find the printer, I would do that the phone and the printer are on the same network.

  If they are on the same network, then I would try uninstall and then reinstall the home & Biz from the Android Market app.

• OfficeJet 6500 E709n: New portable 10 Windows cannot print on Officejet 6500 E709n

  Just bought a Dell Inspiron with Windows 64-bit 10.  Cannot do print on my Officejet 6500 E709n.

  * I can print to this printer even using another computer Dell laptop running Windows 7

  * I have installed and uninstalled the printer a couple of different

  1. With the help of the HP Officejet Full Feature software and driver http://support.hp.com/us-en/drivers/selfservice/HP-Officejet-6500-All-in-One-Printer-series---E709/3...
  2. Using a detection printer 10 Windows "add a printer".

  The results are the same.

  • Never test pages print (no reaction from the printer at all)
  • Printing and scanning doctor detects the printer and all the controls are ok.  Test page does not work, but it will print an internal test page

  Another symptom, if I right click on the printer icon and select "Printer Preferences", I get a windows error window:

  "Address of the 0x5d4982eb function caused a protection fault.  (exception code 0 x 0000005)  Some or all property pages are not displayed. »

  Hi @jhrhilltop,

  Welcome to the Forums of HP Support! I read your post and see that you cannot print after you install the printer on Windows 10. I will definitely do my best to help you. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

  It does not resemble drivers for the printer installed correctly.

  Run all the updates of Windows on the computer.

  I would say to uninstall the printer software. Unlock the hidden administrator account, then install the printer on this account:

  Note: Do not connect the USB cable until you are prompted during the installation.
  Go to your Start menu and in the box "search programs and files", type CMD.
  CMD will fill as an option to search above, just right-click on it and "run as Administrator".
  Once opens in CMD (command prompt), type net user administrator / Active: Yes and press ENTER.
  Then, close CMD and then restart your computer.
  When your computer is on the newspaper in the new account which should show. It will be called Administrator and will not have a password on it.
  If your computer automatically connects to your account after reboot than to go to your Start menu, click the arrow next to 'shutdown' and choose 'change user '. Now log on to the administrator account, that we have just released.
  Under the administrator account, install the printer software.
  Test the printer.
  To disable the Admin account start at step 1 and type net user administrator / active: No..

  Test the printer.

  Please let me know the result and if there is anything else I can help you. Thank you.

• HP officejet 6500 e709n NOT connected via usb to a pc running windows xp

  I have a hp officejet 6500 e709n connected via usb to a pc running windows xp.  It has stopped printing.  I tried to uninstall and reinstall the printer software.  Now, when you try to install, I get the screen of "connect your device now' which indicates that the printer is not connected.  I've tried different USB ports on the pc with the same result.  Has anyone else encountered this situation?

  Uninstalled and reinstalled several times and finally got running again.  This can be closed.

• Print printer: HP OFFICEJET 6500 E709n series only

  My printer HP OFFICEJET 6500 E709n Series does not print. It is directly connected by a cable to the computer. When I hit the "print" button, there is an error message:

  Not enough memory available

  Check the cable as this may not be connected correctly

  I checked the cable, all right. I rebooted several times. But it didn't ' work.

  Can someone help me?

  Thank you

  What operating system?

  Running the diagnostics to http://www.hp.com/go/tools can help solve the problem.