HP Officejet 6500 E709n prints pink white and sometimes so black printing is selected

Original title: HP Officejet 6500 E709n series

Cannot print copies or faxes. Pages come in a pink or white light when you try to copy in black. I did a restore point back a week before it started. Has not fixed the problem.

Hello

1. which version of the operating system are you using?

2 did you do changes on the computer before the show?

Method 1:

Try the HP Print and Scan doctor.

See the following site:

http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03286146.

Method 2:

See the following site:

Printer in Windows problems

http://windows.microsoft.com/en-US/windows/help/printer-problems-in-windows.

To install the latest drivers, download the utility software to remove the HP software and then install the most recent drivers.

Step 1:

Download the utility software on the site mentioned below:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=3795406#N397.

Step 2:

You can download the driver from the below website:

32 bits:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4062&lc=en&cc=us&dlc=en&sw_lang=&product=3795406#N203.

64 bit:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=3795406.

Method 3:

I suggest you to see the site mentioned below:

Choose printing options

http://windows.microsoft.com/en-US/windows7/Choosing-print-options.

If the problem persists, I'd say you can get a HP support support forums listed below:

http://h30434.www3.hp.com/t5/Other-Printing-Questions/bd-p/Printing.

Tags: Windows

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