HP OfficeJet 6500 E709n: Strange characters in the printer on Windows 8.1 preferences page

Similar Questions

• HP Officejet 6500 - E709n: power adapter for the HP Officejet 6500 - E709n wireless all-in-one printer

  I need a new power adapter for my HP Office 6500 - E709n.  Does it matter if I buy an adapter for a model E709a?  Will it work on the E709n?  The power adapter E709a looks identical in the photos.  Thank you.

  Hello

  In fact, they use the same adapter as shown:

  http://support.HP.com/au-en/document/c01636617

  Note: Make sure the 2 sections

  Models all in one HP Officejet 6500

  and

  Power specifications

  Kind regards.

• I have an Officejet 6500 E709n fatal error on the configuration of the product during the installation

  I am running Windows 7-64. Everything installs fine until what happens to "product configuration" and it sets it running its lines running for 5 to 10 minutes then I get «fatal error during installation» I had to uninstall and reinstall the latest version of the software installation and each step as "Installation HP Win 7 error" suggested, but no help. During installation I stopped Norton and Webroot to run interference for them, either.

  So... Yesterday, I ran the s/w "HP Update" which has successfully installed when I installed every piece of software individually.  He identified 3 updates, including some critical fixes for compatibility s/w HP with Windows 7 (issues around communications lost with the device, etc.).

  Interestingly, when updates completed, "Registration of the device" page was displayed, & the Solution Center s/w now works.

  No restoration of the system not required.  No BONES no issues on my end... only the compatibility issues Windows 7 on the end of HP, corrections for which are not apparently included in the V14 s/w downloaded from your site.

  Bottom line, I now have a functional configuration.

• HP Officejet 6500 E709n Series (replaced all the cartridges and the printer does not print in color).

  
  

  The upper part and let the carriage to move to the Center or the left, unplug the printer, remove the ink cart. poser pose on the side, hands gray and remove the printhead with a lint or a coffee filter, hormonaly moisten her and essuyer wipe down the contacts at the back of the print head, wipe were also the printhead sits in the printer, reinstall the print head and ink cart., close the cover, don't hold the #3 on the front of the printer and the plug the unit back in When you download release power the #3 and see if that helps the issue.

• My iPad does not recognize not my Officejet 6500 has, unless I turn the printer off and then on again. Why?

  I recently changed my router from BT to Technicolor gateway provided by Utility warehouse.

  Previously, my iPad easily recognized my HP Officejet 6500 printer has (ethernet) but now this isn't unless I have turn the printer off then on again.

  Of course, it is a pain. How can I solve this problem?

  Thank you very much

  Hello

  It seems that the new router may not support multicast or was not configured correctly.

  Networking Hello Zero Configuration Apple is the method of communication used by any Apple device and relies on IP multicast.

  Some routers does not support multicast or maybe this option is disabled by default.

  I wouyld recommend contacting the Technicolor gateway serice provider and check if the access point supports multicasting, or it may require updated firmware or the specific support configuration.

  Kind regards

  Shlomi

• OfficeJet 6500 E709n: Unable to find network printer

  Accidentally deleted woman printer of his laptop computer.  Try to reinstall.  Printer is connected in wired ethernet.

  Printer connects to another computer very well. (occurs regularly as the printer automagically to uninstall this other computer)

  -Ran "Add a printer" with laptop connected to wifi.  No printer found.

  -J' tried Advanced, enter the IP address and HPDF598E. No printer found.

  -Tried the computer connection laptop wired ethernet. No printer found.

  -Tried to enter the IP address again.  No printer found.

  -Tried "add a printer" running as an administrator.  No printer found.

  -Opening web page on printer by typing the IP address.  Can see just fine printer to laptop via wifi or cable.

  Performed various uninstall, reinstall, restarting the laptop and printer power cycle throughout the connection attempt.

  Any ideas how to get the software to see the printer?

  Hi @megabite,

  According your description and what you've tried, I think that the question has something to do with something on the computer, not the printer or the network. We will try a few things to try to identify the problem.

  Let's start with a clean boot.

  1. Enter in the right edge of the screen and then click on Search. Or, if you use a mouse, point to the corner bottom right of the screen, then click on Search.
  2. Type msconfig in the search box and then press or click on msconfig.
  3. On the Services of the System Configuration dialog tab, tap or click to select the hide all Microsoft services check box, and then press or click disable all.
     
  4. Under the Startup of the System Configuration dialog tab, tap or click Open the Task Manager.
  5. The tab to Start in the Manager of tasks, for each startup item, select the item, and then click disable.
  6. Close the Task Manager.
  7. Under the boot of the System Configuration dialog box tab, press or click OK, and then restart the computer.

  * When you are finished troubleshooting, follow these steps to reset the computer to start normally.

  Windows 8.1 and Windows 8

• HP Officejet 6500 E709n wireless. Will not print Word documents or text edit.

  I'm connected wireless with an iMac Snow Leopard and MacAir 10.8.2, Mountain Lion 10.6.8.  I have used this system for a year, had no problems printing to date.  I am able to print a .jpg attachment but nothing else, we try to print (from computers) is printed.  I tried to print a Word document as well from a text edit page with no luck.  Two days ago, I was able to print from a Word document - nothing has been changed on the computer or the printer.  I am naïve.

  How is the printer connected?  Would it be a network, what router?  You've restarted the router by pulling its plug momentarily?  You've restarted the printer?

• HP Officejet 6500 E709n wireless - Scan to computer printer - question

  Hi all

  I'm trying to run a scan from my printer to my iMac 10.8.3 running.   When I go to select the computer, it says no scan options.   Now, I can run a scan of my computer without problem, but I would like to be able to do it directly from the printer.  Any thoughts?

  Thank you

  Rich

  EDIT: HP utility/drivers are installed.   Have downloaded automatically when I initially set up printer.   Don't know how to check the version.  I guess it's the latter.

  Hi rich,

  The software provided for Mac OS X 10.8 Lion mountain for your printer cannot scan of the façade, but only from Mac using picture Capture, preview or printing & scanning.

  You can find the software information and capabilities listed below:

  http://support.HP.com/us-en/document/c04510394

  So you can find the steps to scan using the provided solution:

  http://support.HP.com/us-en/document/c03550518

  Shlomi

• HP Officejet 6500 E709n: HP Officejet 6500 E709n - ink system failure error message.

  I have a printer HP Officejet 6500 E709n.  I get the following error message when I turn on the printer:

  'Ink system failure.  "Please turn printer off, then on.

  I then do as instructed and turn the printer off, but then the whenever I re - turn on the printer, I get the same error again.  The printer is now fixed to the top and none of the buttons on the printer works except the Power button on / off.

  Any suggestions on how to proceed?

  Hi @recooke,

  Welcome to the Forums of HP Support! I see that you can not use your HP Officejet 6500 Wireless. You get a printer fault to "turn printer off and then on again" you did without success.

  Please perform a hard reset:

  1. disconnect all cables and cards of memory in the printer.  Unplug the power cord, directly from the back of the printer when the printer is still on.

  2. unplug the other end of the power cord.

  3. If there is a power supply on the power cord, disconnect one end and reconnect it.
      
  4. at the end of 60 seconds, plug it directly into a wall outlet (not a surge protector or battery backup).
      
  5. connect the power cord to the back of the printer.
      
  6. the printer should automatically power back upward.  If not, turn it on with the power button.

  7. try to make a photocopy (if your printer is an all-in one) before you connect the cables from the printer.

  8. connect the other cables needed to the printer.

  It is recommended that the printer is plugged directly into a wall socket to ensure a uniform level of power.  Sometimes, when plugged into a surge protector or battery backup, the quantity of electricity is not received by the printer.  Power problems can cause printing problems.  It is particularly important to be plugged directly into a wall outlet with wireless connectivity problems, "sleep mode" and other power problems.

  Any change?

  If you still see the error, please check your Inbox. I sent you a private message on the Forums.

  Response with the result. I hope this helps.

  Just say thank you, please click the ' Thumbs Up ' button.

• OfficeJet 6500 E709n: New portable 10 Windows cannot print on Officejet 6500 E709n

  Just bought a Dell Inspiron with Windows 64-bit 10.  Cannot do print on my Officejet 6500 E709n.

  * I can print to this printer even using another computer Dell laptop running Windows 7

  * I have installed and uninstalled the printer a couple of different

  1. With the help of the HP Officejet Full Feature software and driver http://support.hp.com/us-en/drivers/selfservice/HP-Officejet-6500-All-in-One-Printer-series---E709/3...
  2. Using a detection printer 10 Windows "add a printer".

  The results are the same.

  • Never test pages print (no reaction from the printer at all)
  • Printing and scanning doctor detects the printer and all the controls are ok.  Test page does not work, but it will print an internal test page

  Another symptom, if I right click on the printer icon and select "Printer Preferences", I get a windows error window:

  "Address of the 0x5d4982eb function caused a protection fault.  (exception code 0 x 0000005)  Some or all property pages are not displayed. »

  Hi @jhrhilltop,

  Welcome to the Forums of HP Support! I read your post and see that you cannot print after you install the printer on Windows 10. I will definitely do my best to help you. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

  It does not resemble drivers for the printer installed correctly.

  Run all the updates of Windows on the computer.

  I would say to uninstall the printer software. Unlock the hidden administrator account, then install the printer on this account:

  Note: Do not connect the USB cable until you are prompted during the installation.
  Go to your Start menu and in the box "search programs and files", type CMD.
  CMD will fill as an option to search above, just right-click on it and "run as Administrator".
  Once opens in CMD (command prompt), type net user administrator / Active: Yes and press ENTER.
  Then, close CMD and then restart your computer.
  When your computer is on the newspaper in the new account which should show. It will be called Administrator and will not have a password on it.
  If your computer automatically connects to your account after reboot than to go to your Start menu, click the arrow next to 'shutdown' and choose 'change user '. Now log on to the administrator account, that we have just released.
  Under the administrator account, install the printer software.
  Test the printer.
  To disable the Admin account start at step 1 and type net user administrator / active: No..

  Test the printer.

  Please let me know the result and if there is anything else I can help you. Thank you.

• Support for Officejet 6500 E709n ePrint? Not easy to use!

  How does a print docs from your iPhone on an OfficeJet 6500 E709n.  I installed the home & Biz ePrint iPhone app and was able to print something on my wifi enabled printer, but it seems like a process terrible roundabout.  I tell myself that I must be doong something wrong.  Can you give me the configuration and use the procedure to do this.  Thank you!

  Great!  I'm glad it works for you. Say your question, you're right.  The E709n came out before the implementation of ePrint, so it doesn't have the same opportunities of access to the service.  As the Home & Biz app uses the local network to connect, it will allow you to print from mobile devices to the E709 on this network.

• OfficeJet 6500 E709n series: analyse problems in the center of HP solutions and external application (Twain) since winning 10 year anniversary

  I use my all-in-one printer in a network.

  Scan with "ScanToPDF" wich is a solution of Twain.

  Since the aniversy win 10 updated

  -cannot use more ScanToPDF

  -scan with scanner HP Solution gives the same error:
  (Dutch)  Scan kan niet worden uitgevoerd omdat het HP-beeldbewerkingsappraat zich in een network is en wordt door een ander used programma of een andere computer. Try het later opnieuw.

  (translated) Cannot scan as scanner HP of network and is used another computer bij.

  Try again later. 8, [(0.18,-2147467259)]

  tried to fix it by manually forcing Windows updated my drivers (officejet 6500 E709n series). The driver was updated, but no result.

  Scanning with Windows fax and scan (do not use Twain AFAIK) works fine, but produces no PDF.

  Help!

  Hello @Jörg63, hope you are well!

  Welcome to the HP Forum! It is a wonderful location to converse with the community, get help and advice.

  I understand that you are having problems after update to Win 10 of scanning to PDF. I would like to help.

  I'm afraid that HP Solution center may not work in the Windows 10 environment due to some compatibility problems.

  I suggest that you use HP Scan and capture request instead. Capture and scanning HP is a simple application that captures photos or documents to your computer's built-in camera or scanning HP device.  These images can be previewed, edited, saved, and shared to other applications as well.

  Go to http://hp.care/2bUVkrw to download and install the windows scanning and Capture app.

  Please let me know if that solves the problem, or if you need assistance

  See you soon

  Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

• HP Officejet 6500 E709n: HP 6500 E709n software available many ways, seen on the network, but not added as printer

  I'm having trouble with my

  HP OfficeJet 6500 E709N

  With windows 7 home

  on the wireless network with WEP.

  I downloaded the complete solution (more than 200 MB),
  and installed it. Add a device. On network printers "found."
  It is listed. I insist on the printer, then.

  Run Network Diagnostics, going to Printer Set up,
  Detects the printer (to about 42%), "printer setup does not.

  Retry - same thing.

  Use 'HP printer install wizard for Windows' flashes my printer, and
  a for a second progress bar, then shows: 'your download has been cancelled ".

  Retry, it repeats.

  Use HP Print and Scan Doctor 4.6, product selected HP OfficeJet 6500 E709n,.
  "The comprehensive software solution is not installed on your computer", press "Install Software"
  get flash progress bar, then "failed download."

  Thank you for advice or URL addresses of the software I need in the installers.

  Hey @westmj,

  I have another idea to work around the error "printer installation failed. Can I please you try the following steps.

  1. run the installer as per normal

  2. When you get the error message after your network printer has been detected, you should be able to select 'Next' to continue the installation

  3. Once installation is complete the 'Add a device' icon should be on your desktop

  4. click on the Start menu

  5. Select the devices and printers

  6. in the devices window and printers, if you see your HP Officejet please right click and select 'remove an instrument' or 'Remove'.

  7 click on any device in devices and printers under printers and faxes section just to highlight. Click the print server properties above. Click the drivers tab.

  

  8 search for the driver for the HP Officejet 6500 series. If you select it and click delete at the bottom. In the window Remove Driver and package select Remove Driver only. Click OK. Finally, click apply and then OK in the print server properties window.

  

  9. on the computer desktop, click on the link Add a device that was placed there by the installer.

  10. Please follow the instructions on the screen to install your printer on a network.

  Please let me know if this procedure works for you. Fingers crossed!

• Install HP Officejet 6500 E709n failure - can't see the printer on the network

  My HP Officejet 6500 E709n refuses to acknowledge that he is already on the network a specific IP address and used by other computers in my house. How can I get this software install to work?  I have to let Windows 7 install its own version, which worked (sort of).  I prefer having the center of solutions for scanning, but the HP install software (full version), in contrast to the MS Windows 7 software, can't find the printer on the network, even when I give the software the exact IP address.

  (Yes, I uninstalled all the pieces I had to uninstall in Control Panel by the NSB instructions re-re-re-install software page.)

  Hi rchimes,

  Thank you for the update. If you are unable to get the problem solved after using the doctor print and Scan follow the steps to scrub the software on the computer and then reinstall it.

  First step: clear temp directory

  1. tap folder in the race or search programs and files of field

  2 Select all the files in this folder, and then press the delete key to remove. If you receive a message that the file is in use, you will need to ignore this file (s).

  3. proceed to step 2 below

  Second step: downloaded and extracted to your system:

  1 download the drivers and full software features

  http://h10025.www1.HP.com/ewfrf/WC/softwareDownloadIndex?softwareitem=MP-77752-2&CC=US&DLC=en&LC=en&os=4063&Product=3795406&sw_lang=

  2. once the download is complete, double-click the file to extract the software.

  3. when the installation window opens, press the Cancel button to stop the installation

  4. tap folder in the race or search programs and files of field

  5. Locate and open the folder starting with 7z (example: 7zS2356)

  6. right click on the folder and select copy

  7. close this window and all open windows, and then in the Middle the desktop right click your mouse and select Paste. This will move the 7z folder on your desktop.

  8 open the 7z, that you just copied on your desktop

  9 open the Util folder

  10 open the CCC folder

  11 start the uninstall_L4

  12. once the uninstall is complete, restart the computer

  13. run disk cleanup from the tools Accessories\ system under all programs folder

  14. download and install the latest version of Adobe flash player

  http://www.Adobe.com/support/flashplayer/downloads.html

  15 open the 7z folder and then double-click the Setup.exe file that will be towards the bottom of the open window. Follow the instructions on the screen to reinstall your printer.

  Let me know what you find?

• For an Officejet 6500 E709n is the required HP Hpzlnt04.dll file?

  For an Officejet 6500 E709n is the required HP Hpzlnt04.dll file?  I was scanning plugins and Printer Monitor specified designation unknown. Then I searched on Google and said results it might be a virus named Hpzlnt04? It is necessary or can I remove it?

  Hi there swishl,

  The file is a library of links necessary for HP printers. If you are worried about the validity of the file from this link. They give a good description of the file and its attributes of text is faith. Hope this helps.

  Good luck!