HP officejet 6500 e710-z: HP 6500 e710 printhead problem

After replacing the printhead twice, I still have the same problem. Alingment problem, black in characters no print, missing or unclear (at the beginning). I cleaned the print head so many times that the ink tank is almost gone. The unit is only 6 years. I bought a print head according to the hp support suggestions, that did not work. Same problem as city. They sent a replacement this time with all inks. The same problem. I have reset the unit as directed by hp support. The same problem. This unit is too old? I had an hp printer blk/wht I was 11 years old., who had no problem of PH. Just upgraded to color. I have been using printers HP for 20 years and never had any problems with them so far.

Any suggestions would be much appreciated. Thank you

Hi @vomac,

Tags: HP Printers

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