. HP Officejet 6500 E710n-z won't print BLACK

HP Officejet 6500 E710n-z won't print BLACK usining Excel 2007.  I don't think it's a clean printer, but was jump there ' All could have at least a direction for a fix or solution

Win7 full cartahers printing.

Thanks for the reply with more information.

what you did may limit the possible cause. at least we know that this problem is caused by excel, below is a workaround solution that you can try:

Looking at the 'Print Preview', confirms is the black appear or not.

More top issue will be useful for further refinement.

Copy / paste from the old file by excellent:

1. create a new excel file

2 paste special

3 'text' only

4 repeat the format will help.

Tags: HP Printers

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