HP Officejet 6500 - failure of the program
I seem to have this problem with ALL my computers. That means that I tried on a XP computer, two Vista computers, and a Windows 7. This problem appears EVERY time.
So I can print (from my computer windows 7) without the necessary drivers. However when I try the driver he appears as the wireless can not be found! I would like to be able to use the scanner function, I'm an artist, so it would be wonderfully helpful. I bought this printer because it had a scanner.
It will ask you the IP address of the printer, I'll put it (correctly) and he'll STILL say it does not find my printer. I'm puzzled.
I have disabled all firewall, there is nothing blocking the printer.
I don't have a cord. I bought this printer for the wireless fuction.
It all started one day when all computers stop printing house, I think it's a problem of hardware synchronization, maybe how to reset my printer (hard reset, not only turn off my power) would do the trick. I don't know, but it makes me completely crazy and makes me not want to buy a HP printer again: T
Download and run this utility: http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e17-1&h_keyword=dg-NDU&jumpid=ex_r4155/en/hho/ipg/forum/network_diag/
It is your printer? What did he say?
Tags: HP Printers
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Problem seems to be resolved!
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Kind regards
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Hi there swishl,
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Hello @rbletsch,
Welcome to the Forums of HP Support!
I understand that your HP Officejet 6500 a e-all-in-one printer does not print in black. In addition, after having replaced all 4 cartridges, the alignment is a failure on your Officejet. I would like to help you to solve this problem today. Misalignment normally associated with print head. The print head of your machine is which "reads" your cartridges and ink to go on the control document. If the print head is defective in your HP Officejet printing system is corrupt and you need a replacement of the printhead to fix this. A defective print head would cause also no black print. That being said, I'm going to run through some troubleshooting steps to resolve this problem of ink black and alignment.
To begin troubleshooting, please click here. When opens the document of support please do run Solution three, four, solution and five Solution. This includes all sub-steps under three listed Solutions. If the problem persists, replace the print head would be the next step.
If your HP Officejet is out of warranty, I recommend checking out the @Bob_Headrickpost: black ink does not because there are useful measures to soak the printhead to remove the excess ink that could block the ink black and causing finally alignment to fail.
Please reply to this message with the result of your troubleshooting. I look forward to hear from you!
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It's a wireless net work. Other computers on the same network to print very well
I did the following
Tried all 6fisteps on the HP solution page. Turn it back on. Powerdown, turn off the computer, delete and add the printer driver.
Stop the printer in on everything and re pluged in the power cord. Removed wireless and pluged cable.
Always get only blank pages. But sounds and action printer make as is it she wants to print. But it's not.
The ink levels are ok, but not 100% full.
Impressions of Stickies and IPhoto but no timetable or Word?
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Ric
What version of Mac OS X?
We will restore the print system:
-Sys Prefs, Print & Fax
-Right (control) click inside the box that lists your printers and select Reset Printing System.
WARNING - This will remove ALL your printers!
-Select the sign + to add again. Search for the printer, select it, and wait until the button 'Add' becomes available. Until it clicks. -
HP Officejet 6500 a Plus the copier function
My Copier works on HP Officejet 6500 ceased to operate. any ideas what is wrong? Thank you
You get errors when you try to copy? The printer attempts to make the copy and produce output empty?
Have you tried to do a hard reset of the printer?
Unplug the unit when turned on
Disconnect the other end of the power cord from the wall jack directly
* Wait 30 seconds
* Plug the unit back to
If the printer is say copy, but doing nothing while the printer is in a blocked State. There is a document with additional troubleshooting steps when a printer is out of order. The document can be accessed here.
If these steps do not get the printer to a State to make copies of back, then you can try also to restore the printer to a factory State. This is known as reset and there are specific instructions on how to do it for this model of printer. I will send this information to you via private messages. Please check your Inbox. Before you run the reset instructions, read the Bob_Headrick wire on the printer resets that can be found here.
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OfficeJet 6500 more: with the printer connection is lost
When I want to scan from the printer screen I get the message "the connection to the computer is lost or the OCR software was not recognized by the HP scanning application. See if there is a message on your computer screen. "
I don't have a message on my screen.
I used HP Print and Scan of the doctor, but he has not found an error.When I scan from the center of Solution, it works fine.
Who can help to solve this problem?
Hello
Try to uninstall the printer software (from the control panel), restart the computer, then download and run the installation again: HP Officejet full feature and driver software
Good luck
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Hi all!
I was wondering if I should install the disc that came with my HP 6500 has more printer FIRST before connecting it to the top wireless? Or connect upward wireless first before installing the drive?
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Any help would be appreciated before doing anything with the hook to the top of my new printer.
Thank you!
If you connect the USB printer that the answer is YES.
First run installation, during installation, you will be asked to connect the USB cable, then only, you need to connect.
Kind regards
Shlomi
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On my Windows 7 machine:
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In fact, I have to pay extra if someone could invent a computer that works the same way on the day the day. I'm getting a little tired of playing with technology (PCs, iPhones, etc) all suffer a 100% failure rate.
Hi ou81aswell, welcome to the forums.
I saw your post about losing your computer option scan. I have some suggestions for you. I can't guarantee a difficulty, however, of course I'll try!
On your Windows 7 machine and your machine Windows 8.1: run the HP printer install wizard for Windows which will install the appropriate drivers.
In addition, reset the printer and make sure it is plugged directly into a wall outlet. Avoid power bars, etc.
Let me know what happens!
Kind regards
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OfficeJet 6500 connects to the computer with a usb cable.
He has connected with a usb cable attached with no problems at all, but it has just stopped working suddenly. There is no error message, it does not simply read the printer any port it is connected to. The printer itself seems to work fine - I can make copies with her, and there is no problem I know with the computer. I tried to install wireless, but there need to be connected all first and I tried to buy a new usb cable, but it did make a difference. I'm on a PC - a Compaq laptop. Any suggestions would be greatly appreciated.
A few ideas:
1. do not go through a USB hub, plug directly into a port on your PC.
2. make sure that the USB cable is plugged into the appropriate to the back of the printer port (it will come indeed in the Ethernet port, but obviously will not work here).
3 restart the printer and the PC.
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I found what is called a level 1 on the cleaning machine head, and it seemed to cure the problem.
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I replaced the ink cartridges, cleaned the print head, turned switch, unplugged for a reset and reinstalled on my computer (Mac OSX 10.5.8).
Nothing seems to be a problem with the printer visually - not clear jams oddities in the internal mechanisms. He just "pretended" to print.
Some error messages I received early in the troubleshooting process has suggested that ink cartridges are not compatible with the device (they are) and a warning to use the power button before turning off the power.
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Try the steps in this troubleshooting page.
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The installation not being available disk, I downloaded the software from the HP website.
How can I get the Device Manager on my computer?
Thank you
Hello
HP Device Manager is the software for Macintosh computers only.
On the start menu, select programs > HP > HP Officejet 6500 and open the program HP Solution Center, it is one that is available on a Windows PC to your printer.
Kind regards
Shlomi
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What operating system is installed on the computer?
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