HP Officejet 6500 more: printer will not e-mail program scan

My Officejet 6500 more will not scan to my e-mail program, Outlook Express, taken care of by Yahoo. I have re downloaded the HP print and installed software. Tried again to scan for "e-mail address as PDF", but get the error message "the HP Application scan was unable to save the file at the specified location"

I use the upgrade of Win10 of Win7. The printer is connected to my cpmputer via a USB cable.

Any suggestion would be appreciated.

Thank you

Thank you for your reply, I tried your suggestion, but it did not work and the reason was a driver error. I have re-installed the driver software of HP and so far that seems to have solved the problem! I guess time will tell. Thanks again for the help, much appreciated, this a great forum help those in need.

Tags: HP Printers

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