HP Officejet 6500 Wireless 709: Scan error after upgrade to win 10

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• OfficeJet 6500 wireless cannot scan

  I downloaded scan utility Dr. and it stops on the issue of WIA. I read the post explaining how to reset the service... and did it, but no sweeping. When running Scan Utility scanner sounded as he scanned and the printer says "scanning" and "full scan", and still I can't establish a connection to scan from windows fax/scan, (could not complete scan), or program paint, (impossible to extract the image from the camera), or as a garnish in UrL in the browser, (don't shoot any server error data). Unplugging, etc.. However, it prints via wireless very well.  Running win 7 (upgrade from vista) on HP Pavillion. What technical support helped me to connect to the printer and the PC a few years ago I think she used only a simple installation. It has scanned in the past... just haven't used in a year. THX

  I have the problem and the solution. Perhaps to Travis at HP, this will make sense. Then... I went into the measure of backup HP Media Drive HP Document manager. There, I found prΘcΘdentes and simply swept away by the Doc Manager perfectly! Don't know why nothing else has worked, or if just Doc Manager 'takes over' the function or what, but there is solution. Thanks Travis for help suggestions, which incidentally, I tried, but nothing else has worked. ? !

• OfficeJet 6500 wireless - cannot scan to file more

  Hi, buy printer about 18 months ago. He used to do all what she is supposed to now it is not. for example, I can't scan now to the file. Since now have channged pc then family operating system windows Premium 7, but can't believe that could the question so soon intgo the life of the printer

  Thank you. Now, work that took several hours. Printer is capricious & guard saying not connected even if wireless was reset & Center solutions says it is!

• Photosmart c5180, scan error after upgrade to windows7

  (1) photosmart c5180

  (2) windows7 (32 bit) operating system

  (3) error message 8, [(8,0,0)] after clicking on the scan button in the HP Solution Center

  I upgraded my PC from vista to windows 7. I also installed the latest driver for windows 7 on the HP site. My printer is connected via a wired LAN. printing is OK but analysis gives an error

  Hi RLel,

  Thank you for the update. You should consider a full system recovery on your computer at any given time. If I think of additional troubleshooting procedures, I will inform you. Have a wonderful day.

• Can't scan on my HP officejet 6500 Wireless after upgrading to Windows 7

  After the upgrade to Windows 7, I can't scan on my HP Officejet 6500 wireless printer.  I can print from my pc using the wireless feature, but I can't access the solutions Center where to access the scan function.

  Since you say that you upgraded to Windows 7, you need to download and install the following hotfix that corrects some problems with the HP AIO devices during the upgrade from Vista to Windows 7.  You can also check this thread, "HP Multifunction printers do not work after upgrading Vista to Windows 7"

• Why my HP Officejet 6500 Wireless scan documents on my computer?

  I have a printer HP Officejet 6500 Wireless. I can print wireless from my PC to the printer, but when I try to scan it says "no option to Scan." Refer to device documentation to troubleshoot. Press OK. »

  I tried troubleshooting but nothing seems to work. It doesn't make sense to me that the printer works but the scanner does not work. The printer and the PC are certainly talk to each other, I can't just scan.

  Help, please!

  http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/how-do-I-enable-Web-scan/TD-p/1109565

• Scanner does not work on HP Officejet 6500 Wireless with MacBook Pro

  I have the all-in-one Officejet 6500 wireless and print fine but the scanner does not work even after the implementation of suggestions on the Web site.  I recently installed Mac OS x 10.6.8 but I had the same problem with the previous software.  Scan worked fine until the last few months.  I get the message that "HP Scan Pro quit unexpectedly" or "Sorry, an unknown error has occurred", but no additional information.  I have re-installed the software HP twice but to no avail.  What can I do?

  Try the scan using the Image Capture in your Applications folder.  Click your scanner on the left side, click "Show details" on the bottom.

• HP OfficeJet 6500 Wireless - bug Scanner driver - only on Windows 7 platform!

  Date:
  October 29, 2010, Roende, Denmark.

  TO:
  Hewlett-Packard
  Support / Department printer driver.

  From:
  Jesper Simonsen
  Denmark.

  Hello Hewlett-Packard

  I have an error message you bringing on the
  HP OfficeJet 6500 Wireless
  Driver for Windows 7 printer platform.

  This bug only exists on the Windows 7 platform
  and not on Windows XP.

  I was hired to install the
  HP OfficeJet 6500 Wireless yesterday.
  I have installation, installed, set up the printer.
  I configured the printer to run
  Wireless network with gateway router
  SSID and WPA key and it went smoothly.
  I installed the printer for
  address fixed LAN IP 192.168.1.197
  and I configured the gateway routers
  DHCP pool to go until 192.168.1.195
  for not to disclose the IP address of the printer.

  On a new laptop Lenovo running Windows XP
  running on the same wireless network that I installed
  software of the printer from Windows XP/Vista driver disk provided.
  It worked fine with functions of printer and scanner.
  I could also press the Scan button the
  the printer front panel and choose the laptop
  and then the printer starts and automatically starts the scanner
  software upward on the laptop. Thus, it works beautifully.

  So I should install the printer on your desktop.
  A new Lenovo desktop computer running Windows 7 32 bit.
  This desktop computer also works on the same wireless network.
  I installed the driver from the disk Windows 7driver to the address provided.
  Installation may well see the printer on the wireless network.
  I might send a print job to the printer.
  But it does not scan.

  I have tried both:

  -To start a computer scan job.

  The scanner respond briefly to run the scanner carriage
  down on where it should begin to start to
  to scan, then it stopped all communication.
  He sits for a while and then finally there will be an error message
  No communication to the scanner, which had the error code:

  4, [(2,7,80040007), (3,7,0)]

  -J' also tried to press the "Scan" button
  on the front panel on the printer and then go through
  options that are displayed on the screen on the front printers.

  It said on the screen before she had no scan options.
  On the computer, it showed a message
  We should update the list of LCD on the screen of the printer.

  I did it with the help of the HP solution center text.
  I found where I could update the scan job type options.
  I could add/remove them. Then, I sent to the printer.
  Analytical work was then on the display of fine printers.
  The same error: Scanner carriage moves down to the other end
  the scanner then stops all communications from there.

  I tried to google the number of problem and error.
  I found several other users with the same problem we had.
  I could see a webpage that people could download
  the latest printer driver, then it should resolve itself.

  The provided disks were
  -Disk with drivers for Windows XP and Vista
  -Disk with drivers for Windows 7 (32 and 64 bit)

  The drive for Windows 7 has been driver version 13.0.0
  and I could download the driver 140.0 version (English)
  (I guess that's v.14.0)

  So I downloaded this driver package.
  (I downloaded it 28 October 2010)

  First of all, I uninstalled all THE HP drivers and software on Windows 7
  and then did a reboot of Windows 7.

  Then I started to install the new version 14 of the pilot.
  The installation went without problems.
  But this driver has the same BUG than the previous driver.

  I went to the new driver HP Web site
  and downloaded all the updates that were available and
  installed to them all and still no luck with the problem of scanning.

  I had Windows Firewall turned off completely all the time.
  It is therefore not the firewall blocking anything.
  The connection to the printer is good because print jobs worked well all the time.

  Then I would try to connect the printer with USB cable
  the computer fixed Lenovo, to see if there was a difference.
  I have re-set up the printer so that I got the printer available
  by USB connection.
  It prints very well and can scan fine if
  I put the computer starting a scan job.

  But if I pressed the "Scan" button on the front panel
  then came the SAME error as before.
  When in the list of type of scan on the front panel of the printer
  has been chosen and then began the cariage scanners
  towards the other end of the scanner.
  Then he started by the scanner to the computer software
  Then, when we pressed either the scanning/Scan now on the front panel
  on the printer OR we pressed the scan button to start the scanner software
  on the computer. Then the scanner stopped after awhile and communication
  then the error message appears again.

  The wireless network is running a
  D - Link router with wireless access point.
  SSID: alsikkevej10 (not hidden, no special characters)
  Encryption: WPA - PSK (WPA1-PSK/TKIP)
  Shared key: xxxxxxxx (with no special characters)

  CONCLUSION:
  This means that the error (bug) persists in HP
  Driver software the feature scanner for Windows 7 platform.

  When I tested it, I had the Windows Firewall turns off completely.
  It's had that nothing blocked in this way.
  Wireless worked well because we could always print.

  The Lenovo laptop could always
  printing AND scanning over the wireless connection

  Both analyze the types of employment has worked on the laptop:
  -A started from the "Scan" button on the front panel of the printer.
  -Started from the scanner on laptop computer software.

  So scan works fine on Windows XP but NOT on Windows 7 platform.

  I would like to hear from you when you have solved the problem,
  so that we can it works as it should do.

  HP, please respond to an e-mail.

  Sincerely,
  Graphics & new media designer

  Jesper Simonsen

  [text removed for privacy]

  I talked to technical support. I mentioned a level 2 technician. He told me that most of these problems is caused by a bad operating system and reinstalling it would do. I got back up, restore the operating system, restore the data and reinstall all my programs, but he was right about the problem to solve. Seems a lot of work to get the scanner to work, but my computer is slow and refreshing it anyway. Moreover, the level 2 technician also said that they would recommend to reinstall the OS every 6 months. Not so sure I want to spend hours 4 or more on this process, but my computer works certainly better!

  jandrgold

• HP Officejet 6500 Wireless all-in-One Printer - E709n does not print

  My HP Officejet 6500 Wireless only all-in-One does not print from my main computer. I can scan from this computer and print them from others. I uninstalled and reinstalled the software and drivers, restarted the queue, run the scan doctor and get error error unknown/deviece.  I have disabled the firewall unplugged abd and repluged the power to the printer.

  Any thoughts?

  I have messed with my firewall and had it work. Still not sure what I did but it resets something. Thanks for the help.

• Cannot receive faxes officejet 6500 wireless

  Hello

  I suddenly have problems to receive faxes. Alone was able to cross over early today, and as I understand it, it took 8 minutes to my fax machine to connect. I get error reports saying type is "received" and result in "error 244 *.» I tried instructions support on the HP site, and those who, unfortunately, were not very useful. One thing, I thought may be useful was turning power switch on the ECM - however, it is not all the instructions to do it on my model!

  I have the HP Officejet 6500 Wireless

  model E709n

  Running Mac OS 10.7.4

  My Fax is on a separate phone line: it's a VOIP line I've had for quite some time

  Any help is greatly appreciated! Thank you!

  Take a look at the link below, you will find a resolution hopefully:

  http://support.HP.com/us-en/document/c01661987

  Let me know if you need additional assistance. I'm here to help. Thank you!

• OfficeJet 6500 e-709 has Windows 8/xp problem

  We have a HP OfficeJet 6500 e-709 has everything in a printer connected via USB cable to a Windows XP computer. This printer works very well on site. It is shared on the network. When install us theprinter on a Windows 7 computer, the printer prints very well. We have also 2 Windows 8 machines connected to the same network, and installing the printer specified above, The Windows 8 machine sees the printer and installs the appropriate and also said available printer drivers. When you try to print we get no error the printer is not available, but nothing prints. I uninstalled and reinstalled the printer to make sure any (driver) is fine. Whenever the printer is installed, it shows ready but is not able to print anything.

  We have also a HP DeskJet 930 attached through an USB port on the windows XP machine and when it is installed in the environment of windows 8, we are able to print the test page and other programs as well.

  Any contributions to this issue would be greatly appreciated.

  Resolved, the fix in this link http://goo.gl/4Eun worked, thank you very much,.

• OfficeJet 6500 wireless needs of solution for the damage to the print head as possible.

  I have recently change ink in my all in one printer officejet 6500 wireless and now it has an error message indicating that the print head is damaged. Please help me I have a paper due soon

  Hi tlawsonfrancis,

  Officejet 6500 what model do you have (E709 or E710)?

  If you get an error on a bad printhead you can try to remove the printer and then turn the printer without it in the cycle. Wait for the printer to you asking to reinstall. If you continue to receive the error you can contact our technical support at the 800-474-6836, and they can helo you buy a new print head for your printer. If you do not live in the United States / Canada region please click the link below to get help from your region number.

  http://www.HP.com/cgi-bin/hpsupport/index.pl

• HP officejet 6500 wireless with mac os 10.5.8

  I recently bought a hp officejet 6500 wireless which is supposed to be supported by mac os 10.5.8 leopard.  everything works except the scanner.  I tried to uninstall and reinstall the drivers several times and still nothing.  I was on the phone with hp for 2 hours of testing support and try different scenarios.  I called apple and they say this isn't a problem of operating system.  I can scan using my IP address in a browser, but cannot scan from the printer.  Also, when I reinstalled the drivers from hp Web site, uninstall icon didn't come with it.  can anyone help?  This is the second HP printer that I bought that I had problems with and will be my last if I can't get this resolved.

  We will clean all your system HP software and re-install:

  Go to Applications/Hewlett Packard / click Uninstall HP
  Click on continue
  Highlight your device in the left pane
  Hold down the Ctrl and Opt, as well as Apple and click on uninstall
  There will be a pop up that asks if you are sure you want to uninstall all hp software. (At this point, if you continue, all HP printers you have installed will need to be reinstalled, this is why we do not run this thing all the time)
  Click on continue
  Let the cleaner it is.

  Now, do a software update to make sure that the cleaner does not destroy all the important files.

  Then, download and install the software for your printer.

• How to print on my hp officejet 6500 wireless from my ipad?

  When I try to print with my ipad via airprinter I get a message "No Printers Found AirPrinter", I have a HP officejet 6500 Wireless, what should I do?

  Hi Gynmom,

  I see that you experience problems printing from your iPad to your printer.  I would like to try the following steps.

  1. unplug the printer and the router for a minute.

  2. turn off your iPad.

  3. connect the router to the top.

  4. wait another minute plug printer upward.

  5 turn on iPad.

  6. try to print again.

  Let me know how it goes.

• OfficeJet 6500 Wireless, and Windows 7

  While the basic print driver is built into Windows 7, HP has yet to release the complete software for the all-in-one OfficeJet 6500 Wireless.  Exactly when this installation of the complete set of software will be available for Windows 7?

  The full download of features for windows 7 will be available for your product at the end of January 2010.

  While I am an employee of HP, I'm not an expert on all our products. When I offer advice, I do not speak for HP.