HP Officejet 6600: Fax/copy/scanning does not work

I'm unable to use my fax/copy/scan on the printer functions.  The printer works well when printing from the computer.  I've done all the troubleshooting... Disconnect, restart it (printer and computer), etc.  All the reports that I ran to the 'troubleshooting' return with all PASSES.  But when I re - try these functions, the printer display "starting fax" or "Start scan" and "start copy."  I've been here for the last 10 minutes trying to get a copy, and the screen is still showing "start copy".  And while they are 'begins', I am unable to 'x', so I put off the printer.  The printer is 2 years old and we bought the extended warranty expired 2 months ago thanks for any help you can provide.

Hello

I will be happy to help you with that, may I know if you have tried uninstalling the driver of your PC printer and re - install the latest driver?

  1. Uninstall the printer driver HP Officejet 6600 of Control Panel
  2. Reinstall the printer driver for HP Officejet 6600.  Here is the link to download the latest print driver: http://www.support.hp.com/us-en/drivers/selfservice/HP-Officejet-6600-e-All-in-One-Printer-series---H7/4322968/model/4323587

'Although I am an employee of HP, I speak for me and not on behalf of HP' 'say 'Thank you' by clicking on the star of congratulations in the post helped you. -Please indicate the position that solved your problem as "acceptable Solution".

Tags: HP Printers

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