HP Officejet 6700: HP Officejet 6700 Premium all in one network problems
Printer = printer HP e-all-in-one Officejet 6700 Premium
Model = H711n
Number of product = CN538A
Firmware version = MPM5CN1450AR
Location = Ireland
Printed pages total: 152
Scanned pages: 58
Other details available on request...
I've had this printer for several months now, I have had no problem connecting to my wireless network and connect computers, telephones and other equipment to this.
A few days earlier, when starting the printer display flashes with the useless error message, error in the printer, turn the printer off and back on.
I have power cycled as requested and received the same message, over the power of the cycle he mentions turning off the power button and no DISCONNECT of the sector. Until then I had never disconnected from the sector. After that I have several attempts to power cycle the printer is off and removed the sector, has waited half an hour and powered on again once.
Still stuck in a loop. He also briefly flashed a blue screen with the error B81431CB. So brief that it is almost useless. I had the boot sequence video and pause playback to read error!
After some research, I decided that she was experiencing problems connecting to the WIFI network. So, I turned the wifi on the router and the printer network started as usual. Internal menus are now available and I can print status and so forth, so at this point I can exclude defects of ink or mechanism.
I went in on the printer network settings and reset the network. I'll also through the printer to factory default settings. I have reactivated the WIFI network to the router then went to install the printer again. Digitized for wifi networks and found mine. Entered the password for wifi and the printer could not connect. Everything is good, correct ssid, signal. Report shows wifi password is incorrect.
I have try several times to connect wifi password is certainly correct, but the printer refuses to recognize the correct password. I tried a different router, the same result. Says incorrect password. Also I tried WPS and a PIN, said still fails to connect.
At this point, I have disabled all security on the wifi network. Bingo, printer connects to the network, but starts with the loop of error mentioned at the start of the tour and turn it back on. This above has been tried several times, the factory reset, everything ok, turn off the wifi security, the printer connects and goes in a loop.
So, at this point wifi is confirmed to be defective. I decide to directly connect a LAN cable. Once the LAN cable is connected, a few seconds later the printer detects the network and goes back into its loop error. It will not just connect to a network via wifi or LAN. He previously worked on the network, and nothing has changed on the network, not new parameters or no new devices.
I connected a laptop to the printer via USB and that seems to work ok, but a USB connection is not ideal and defeated the convenience of a wireless printer. I also tried to reflash the printer in case there is a corruption of the firmware, but the utility detects that the latest firmware is installed and that it is not engaged.
OK I managed to make it work and I will try to explain the steps of my best.
As mentioned previously, I tried another router, I tried the wiring, and I tried to reset the router and the printer. Nothing seemed to work.
Out of curiosity I just put my phone in a WIFI AP. Tried connecting the printer and it worked. The printer connected to the WIFI phones.
So I know that the printer works on at least one access point.
Thus, in the settings of the router and firewall. The only thing enabled in the firewall have been
Tags: HP Printers
I can send a fax from the glass, but when I try to fax multiple pages in auto document feeder it doesn't recognize, they are there and asks me if I want to fax the glass or ADF. I click on ADF and says original place in the ADF, and press start. I opened the compartment in front of the ADF and it is not stuck or dirty. Help, please.
Thanks for the reply!
In the software you wish to select Connect new printer. Not really sure why you were running the software again if I don't believe it was part of one of my suggestions.
If I understand well after the steps of my above after you are still unable to make a copy through the ADF?
Did you update the firmware, or connect the printer to the wall makes no difference?
Please let me know it's going, and if you are still unable to copy after checking these two things and then I will consider a deeper reset for you.
I installed all the software and ran all the tests and pass all areas. Test print comes out very well. But when I try to send something to the printer, nothing happens, the printer just sits there. Anyone know what could be the problem?
I still don't believe it, but I took a chance and pulled the USB out and then plugged in. It worked.
OK, I went through the whole upward. However, I never see a fax on the Director icon, and when I try to set up the fax settings, all I get is an error message. I'm so frustrated. I try to send a test fax for Kinko's, and I continue to be told that it does not. Obviously, I'm doing something wrong. I am an elderly woman of 72 years with no about 8 year old boy to assist me. Help! someone please help me. Thank you.
Well, it of always the simple things, isn't it. Finally, I realized that I had the phone jacks into the slots on the printer hard! Had the phone connected to the one slot and the wall jack to the slot two, which, of course, should be just the opposite. The minute I put them where there should be, has worked beautifuly fax.
I entered the wrong email address for my printer Hp Officejet 4630 e-all-in-one printer Google Cloud Print & now the premium printer Hp Officejet 6700 is showing that & option. I fixed the email address to hpconnected.com with the appropriate claim code (4598edne25uvy), I changed the email to [personal information deleted]
, so I could remember it more easy, but the printer option still shows Hp Officejet 6700 premium in the Gmail app. How can I fix it?
Welcome to the forums of HP.
I understand that you have the wrong printer on your Google Cloud Print account.
I would like to help.
If you goto Google.com/cloudprint, then select printers in the left column, you can choose to delete the printer.
That it will take off your Google Cloud Print account.
You may also select the option "Add printer ready cloud" again.
This time, when you add the printer, use the address custom connected HP ePrint.
I'm not sure about the Gmail app, which may have to be processed by the Publisher app.
With luck it will be fixed when you remove the 6700 account.
After I had my printer connected and working properly, I looked in my wireless options to connect to the internet. I have hooked the fine, but in these choices, was a connection option in/with? a hp officejet 6978 printer all-in-one. Before you buy and hanging upwards, connect this option was not there. Now, this is the case and showing a stronger than my router signal. This printer is able to be a wifi connection? Any ideas?
That's great. I see nothing in the instructions, and the seller does not mention either. It seems to me that this feature would be another selling point. I do not necessarily want to disable it. I like the idea of having him as a backup, if my current one falls down, would only be an option? If so, I tried to connect using pw of my router, but cannot connect. This would have a default PW? is so, how do I find it. So thanks for your help. As I said nothing even alluded to this function...
I just bought this printer Office Jet Pro 6978, All In One Printer. It won't let me download the driver listed in the steps to implement, it fails every time. I tried to use the CD that came with it, it gave me a message "this computer's operating system is not supported." So this printer will not work on my 64-bit? Or elsewhere? My computer is a HP. Where can I find a download driver for this printer for my operating system? When it prints, it prints a nonsense. % beginprolog % beginresource: file and so on with such things. I am at a loss... Any help would be great.
Sorry, but the printer is not supported on Windows Vista 64-bit.
64-bit support is only available in Windows 7 or later operating systems.
You can find the printer specs below:
Vista 64-bit is not supported.
You must upgrade your operating system to a later version to use instead an OS 64 - bit, Windows Vista 32 - bit to insall or replace it with another printer, compatible with your operating system.
Hello, I have a HP Officejet 4635 e-all-in-one printer and can't print a multiple page document. The printer will print all except the two or three first pages, stopping in the middle of the last page it is printing, and then ejected from the page, usually with the third print top. At this point, I get an error message on my computer screen that says: "cannot print from xxxxdocument. I can go back into the print menu and select the pages that are not print and manually fill the work, but which requires sometimes two or three attempts, that the printer stops again impression after two or three pages.
My operating system is Windows 8, the printer is connected to my wireless router which is on the same floor, the printer is connected directly to the wall outlet. I met this problem until print 28.0 Firefox, Microsoft Word, and Microsoft Excel. The documents included diagrams, sheets of computing, graphics and text. Oddly enough, I think I'm able to print several pages (of least until 4 on my last attempt) of Microsoft Office Picture Manager.
I have no page unique impression of difficulties from the browser or any installed program and am able to print from my devices android as well, although I still have to try multiple pages printing app. The problem seems to occur more often if I try to print more than two pages.
I searched on the Web site, looked through the installation of printer troubleshooting, including the instructions under "step 3: If your printer is connected to your wireless router, but you can't print (or scan). Nothing I've tried has helped him.
I wish I had a solution to this problem.
Thank you very much.
Helen Marie Kennedy
Have you tried full install driver software? OJ4630_188.exeExit the: 08-04-2014
I loaded and began to run the instalation of the complete software for the HP Officejet 6310 printer all-in-one on my new Dell Inspiron N7110 Notebooks. It runs Windows 7-64 bit. After the end of the excerpt, it stops just running. It should go in the installation process, but it doesn't. Can someone help me?
See if you can find the folder of extraction of HP that he created, then run the installer in there.
I have Macbook & Office XP connected to the printer (HP Officejet 5746 e-all-in-one printer) necessary to connect Random cell phones to print the data. All directions? TIA Doc
You need a wireless setup to print from Android phones.
Please see this link for mobile printing options available:
I got a new Officejet 5740 e-all-in-one and put in place a few days ago. It is implemented in a router which is also a modem. I've implemented any web service. My network is password protected, and I'm the only one on this subject.
A couple of times I arrived in front of the printer and there was a screen that says that there is a current download, and he showed the percent completed. This surprised me because I have not implemented in web services for the printer.
I cancelled the download, both times. The second time I accidentally typed the screen again. I don't know what button I hit, but it has printed a message that says that my printer is now web enabled. He also says that my printer has an email address.
I went into the web installer, and it seemed to me that I had not implemented the web.
1. what could it possibly download?
2. If it does not complete a download while I'm not looking for, will there be a record of this?
Thanks for joining the Forums of HP Support for a solution to your printer problem.
I understand that you use a 5740 Officejet from HP printer e-all-in-one with a computer of Windows 7 and you noticed that the screen of the printer said there was a current download, which you surprised because you but you did not set up web services. I would like to help with that.
You mentioned that the printer has its own e-mail address. Web services have been enabled for the printer to have an address of mail @hpeprint.com. It is possible to disable the ePrint and printable HP once the HP Web Services has been enabled.
The download that was underway was probably a printer update, which will come by automatically. Nothing to do with the computer. I don't think there is a record of updates of the printer anywhere.Please let me know if that answers your question...
I have a HP Officejet 5740-e all-in-one that has all sorts of problems: periodically decides not to print documents from one of my laptops HP or Lenovo. Do not accept ink cartridges HP Instant ink or HP ink cartridges purchased in a store. Unable to get decent support for this HP product. Is essentially a disposable item now?
As far as I know that there is no user replaceable parts in these lower end home use printers. So if nine ink cartridges do not work, and seeing that the cost of the printer is less than $ 100, Yes... it's basically a Jet printer away. Wish I had better news for you.
Purchased a new HP Officejet 8615 e All in One and finally got it working after hours of shyte with unistalls and reinstalls. Now it works, but it prints documents with best quality of my laptop, iphone, ipad, and acer. From the pc, it prints out horribly. Downloaded a software/driver full features and always bad impressions from the pc.
He is currently connected wireless. The printer test pages are all of good quality, all in colour. Scan doc says it all is green and works correctly.
Obviously, there is something missing on my pc...
Any ideas would be useful.
Thanks for providing this information @MikeG7.
Yes, it sounds like a driver problem. You should have a lot more options at your disposal.
I checked online and the only available drivers are the base drivers. I suggest you update this driver to see if you have additional features that are available for the Windows XP computer.
In the windows printers and faxes, right-click the printer and then click printer properties.
Click the Advanced tab.
Click new driver.
Select the HP Deskjet 990c printer, then continue the wizard.
Apply the settings.
Check the print settings and try them and print them out to see if the quality is improved.
Keep me posted! Thank you!
Recently, the printer showed a message on the screen saying "use switch to turn the printer off. The printer does not have a press button. I can unplug the unit and it seems to do normal start when I plug it in but returns the message and it crashes. It will stay like this for hours or days until I unplug the unit. After that I had plugged in I was able to hold the power button and get it into the stop. After being off, I press the power button and it came back but once more posted this message and hung.
It does not what whether the computer when it is connected via a USB cable. It seems that I can press the power button and it will fit as long I have before tap the blue wireless starts to Flash. After that it will not respond to any key.
I see that you have some problems with an error message on your Officejet 4620 e-all-in-one printer you can not delete. If the message is related to a bad power off of the it sounds more like you have a problem with the buttons on the printer. The only thing that could be done would be to replace the printer. You can contact HP support by clicking here and filling out the form below.
I hope that you are able to get this resolved so that you are able to resume printing.
HP Officejet Pro L7780 all-in-One
Windows 7 64 bit
Hi, I have downloaded software from HP in order to install my printer. For some reason any installation fails and I would really like to help. Step by step of my installation procedure->
I run the program "to add a series of all-in-one Officejet Pro unit
I chose the wireless connection
The program runs and find a printer 'Officejet Pro L7700' I select it and click Next
He runs the installation for 5-10 seconds, and then it says that the printer was not complete.
I ran the install several times (also after restart the printer and the computer) moved always
The connection of printers is configured properly, to the best of my knowledge.
It also print documents computer wireless. My problem is that I can't scan a document to your computer. When I choose the scan of the computer, it tells me that there is no scanning settings.
I have no idea what to do...
You can scan from the HP software successfully?
1. open the Solution Center, and then select settings
2. select scan settings
3. delete the shortcuts on the right side
4. click on the device to update, and then close the scan window
5. open again the scan window
6. add shortcuts on the left side to the right side
7. click on the device to update
8. try scan from the front panel of the printer
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