HP Officejet 6700 Premium all -: print OK, but not scan

Similar Questions

• HP Officejet 6700: HP Officejet 6700 Premium all in one network problems

  Printer = printer HP e-all-in-one Officejet 6700 Premium
  Model = H711n
  Number of product = CN538A
  Firmware version = MPM5CN1450AR
  Location = Ireland
  Printed pages total: 152
  Scanned pages: 58

  Other details available on request...

  I've had this printer for several months now, I have had no problem connecting to my wireless network and connect computers, telephones and other equipment to this.

  A few days earlier, when starting the printer display flashes with the useless error message, error in the printer, turn the printer off and back on.

  I have power cycled as requested and received the same message, over the power of the cycle he mentions turning off the power button and no DISCONNECT of the sector. Until then I had never disconnected from the sector. After that I have several attempts to power cycle the printer is off and removed the sector, has waited half an hour and powered on again once.

  Still stuck in a loop. He also briefly flashed a blue screen with the error B81431CB. So brief that it is almost useless. I had the boot sequence video and pause playback to read error!

  After some research, I decided that she was experiencing problems connecting to the WIFI network. So, I turned the wifi on the router and the printer network started as usual. Internal menus are now available and I can print status and so forth, so at this point I can exclude defects of ink or mechanism.

  I went in on the printer network settings and reset the network. I'll also through the printer to factory default settings. I have reactivated the WIFI network to the router then went to install the printer again. Digitized for wifi networks and found mine. Entered the password for wifi and the printer could not connect. Everything is good, correct ssid, signal. Report shows wifi password is incorrect.

  I have try several times to connect wifi password is certainly correct, but the printer refuses to recognize the correct password. I tried a different router, the same result. Says incorrect password. Also I tried WPS and a PIN, said still fails to connect.

  At this point, I have disabled all security on the wifi network. Bingo, printer connects to the network, but starts with the loop of error mentioned at the start of the tour and turn it back on. This above has been tried several times, the factory reset, everything ok, turn off the wifi security, the printer connects and goes in a loop.

  So, at this point wifi is confirmed to be defective. I decide to directly connect a LAN cable. Once the LAN cable is connected, a few seconds later the printer detects the network and goes back into its loop error. It will not just connect to a network via wifi or LAN. He previously worked on the network, and nothing has changed on the network, not new parameters or no new devices.

  I connected a laptop to the printer via USB and that seems to work ok, but a USB connection is not ideal and defeated the convenience of a wireless printer. I also tried to reflash the printer in case there is a corruption of the firmware, but the utility detects that the latest firmware is installed and that it is not engaged.

  Now...?

  OK I managed to make it work and I will try to explain the steps of my best.

  As mentioned previously, I tried another router, I tried the wiring, and I tried to reset the router and the printer. Nothing seemed to work.

  Out of curiosity I just put my phone in a WIFI AP. Tried connecting the printer and it worked. The printer connected to the WIFI phones.

  So I know that the printer works on at least one access point.

  Thus, in the settings of the router and firewall. The only thing enabled in the firewall have been

  IPv4 firewall protection

• OfficeJet 6700 Premium only print blank pages

  My Officejet 6700 Premium printer is only printing blank pages. I just replaced all the cartridges with HP new ones. The printer is now going through the motions but does not print blank pages. This happens for all what I am trying to print including Diagnostics pages. The printer is a little older a year is not under warranty. Any help would be greatly appreciated!

  I can understand how frustrating. Your printer has built in the printhead. To improve the quality, the only step that I recommend is the cleaning of the print head. Please try to contact HP technical support to see what options you have. Click here to read: worldwide Contact HP.

  Good luck.

• HP Officejet 6700 Premium USB print document

  Hello everyone.

  I took a glance at the manual and I can't understand how to print a document from the USB key! When I insert the disc, it will scan only for pictures. Is this normal? Should we not we can also print documents (such as PDF or DOC).

  Thanks in advance.

  Hello

  HP have many printers support this, but not the HP OJ6700. This feature called foot printing (or similar name) which allows users to print documents (only supported formats) without the need for a computer.

  Kind regards.

• OfficeJet 6700 premium: all the settings options are locked

  Hello

  I tried to fix my problems using messages of the other user but looks like responses from HP are too general and almost automatic. In addition, it looks like most of the responses are pointed at the Windows machine that there's no support for users of MOS

  Basically, all the settings are locked without any information on how to unlock.

  After doing factory reint with Comcast gateway, I get to network settings to change network.

  BRW, the printer has no assigned identification number if relevant.

  Thank you

  It seems that the admin password has been set for the printer.

  The only way to reset the password on the printer admin is to perform a "restore default settings"

  You can reach this by going to settings-> tools-> Restore Factory Defaults

• HP Officejet 6700 premium all-in-one. The documents will not power automatic document feeder fax.

  I can send a fax from the glass, but when I try to fax multiple pages in auto document feeder it doesn't recognize, they are there and asks me if I want to fax the glass or ADF.  I click on ADF and says original place in the ADF, and press start.  I opened the compartment in front of the ADF and it is not stuck or dirty.  Help, please.

  Hi DLreportin,

  Thanks for the reply!

  In the software you wish to select Connect new printer. Not really sure why you were running the software again if I don't believe it was part of one of my suggestions.

  If I understand well after the steps of my above after you are still unable to make a copy through the ADF?

  Did you update the firmware, or connect the printer to the wall makes no difference?

  Please let me know it's going, and if you are still unable to copy after checking these two things and then I will consider a deeper reset for you.

• How can I get my Officejet 6700 Premium to print double-sided? cc = us

  Just finished new product, implemented Saturday. Sunday, I tried to copy material double sided and on the screen, it is gone as far as 1 sides face two copies. It has a duplexer at the back of the printer. He also supposed to be automatic.

  Hi, the ADF does not support two-sided documents.

  The duplexer is only used for printing.

• OfficeJet 6700 Premium: code message of complaint not valid on install for 6700

  Connected HP will not accept the claim of printer code when I put in place.  "Invalid code".

  Hello

  The claim code is valid for 24 hours, this can occur if Web Services turned on earlier than this time.

  Click the Web Services on your printer (the icon in the top left of the screen), and click settings.

  Click on delete Web Services and confirm.

  Then, click the icon Web Services again and follow the steps to reactivate.

  A new information sheet will print automatically, this can take several minutes with no prompts on the screen.

  Now try to add the device on the site of HP Conencted by using new claim code.

  Kind regards

  Shlomi

• printer is not showing is not newly installed; color cartridges It prints well but not scan or copy

  I installed new color cartridges, but they do not appear as such in the display panel printer, which continue to save empty color cartridges.

  The printer test page was perfect.  However, the printer is neither scanner nor fax, nor can I access the installation options.

  Sorry you have a problem with scanning and copying after putting the new cartridge in the printer.

  What kind of printer you have?

  You can try to perform a hard reset on the printer. Unplug the power cord at the back of the printer. Leave for 30 seconds and plug it back.

  You can also clean the print head because it can read the contacts on the new cartridge wrong.

• HP officejet 4500 g510n-z print but not scan

  HP officejet 4500 g510n-z prints ok but not scan

  A computer to Windows Vista 32 bit

  7 4 Windows machines

  Windows XP 2 machines

  running on the wireless have not tried usb

  No IP conflict

  worked the last time that I used it (months)

  printer works fine (even if I have to restart now and then after the mode 'sleep')

  latest drivers installed

  Ideas anyone?

  Thank you

  Hi sdrrmit,

  It seems that the printer didn't install correctly on your Windows operating system. Follow the steps below.

  First step: clear temp directory

  1. On desktop applications do a right-click of the mouse and select applications. In the application run, type %temp% .
  2. Select all the files in this folder, and then press the delete key to remove. If you receive a message that the file is in use, you will need to ignore this file (s).
  3. Proceed to step 2 below

  Second step: downloaded and extracted to your system:

  1 download the drivers and full software features

  The complete solution software

  2. once the download is complete, double-click the file to extract the software.

  3. when the installation window opens, press the Cancel button to stop the installation

  4. on desktop applications do a right-click of the mouse and select applications. In the application run, type %temp% .

  5. Locate and open the folder starting with 7z (example: 7zS2356)

  6. right click on the folder and select copy

  7. close this window and all open windows, and then in the Middle the desktop right click your mouse and select Paste. This will move the 7z folder on your desktop.

  8 open the 7z, that you just copied on your desktop

  9 open the Util folder

  10 open the CCC folder

  11 start the uninstall_L4

  12. once the uninstall is complete, restart the computer

  13. run Disk Cleanup by pressing the Windows and R key at the same time back the term calls and Type cleanmgr.exe and press to enter.  Select all the boxes and all delete. Click on the link below about this tool and no disclaimer.

  Cleanmgr Disclaimer

  14. download and install the latest version of Adobe flash player

  Update Adobe Flash Player

  15 open the 7z folder and then double-click the Setup.exe file that will be towards the bottom of the open window. Follow the instructions on the screen to reinstall your printer.

  Let me know if you are able to successfully install the software and driver and are able to print & scan?

• HP Officejet 6700 Premium will not print in color from Word or E-mail but copies in color

  How can I get my HP Officejet 6700 Premium to print in color from Microsoft Word or email.  It copies in color.

  Thank you.

  I would make sure that black ink is not enabled on your computer.

  1. Select Start menu
  2. go into devices and printers.
  3. right click on the printer, select printing preferences
  4. in the lower right corner, select Advanced
  5. then according to the characteristics of the printer print in grayscale as a drop-down list will appear select off if its turned on.

  Let me know how it goes.

• OfficeJet 6700 Premium Cup footnote when printing from the computer

  OfficeJet 6700 Premium all-in-one - H711n - when I print wireless from the desktop (HP), I get an extra space at the top of printed pages and the bottom is cut off.   It is a new problem.  Printer did not have this problem in the past.   Scan doctor says everything is ok.

  Hi @katy36 and welcome to the Forums of HP!

  I see you have output problems.  I'd love to try to help you, but I need some information first. I'm a link a few HP Support documents below that will show you how to find what operating system you are using. In addition, if you are using Windows, please indicate if your operating system is 32-bit or 64-bit.

  Mac OS X: how to find which Mac OS X Version is on my computer?
  Operating system Windows am I running?
  Is the Version of Windows on my computer 32-bit or 64-bit?

  Also, do you have questions by making a copy as opposed to an impression?

  Please let me know what you find. Thanks for posting on the HP Forums!

• HP Officejet 6700 Premium: IHP AIO Remote app does not connect to my printer.

  Tried to use HP AIO remote with my printer HP officejets 6700 Premium. I get a message that is offline. However, it is not. I tried to turn my printer market and restarted my computer. It did not work. I noticed that the

  the IP address for my printer HP officejets 6700 Premium on the app is not the same as the address of my printer. If this is the problem how can I fix it? In any case, please help. I use a Dell with Windpws 10 laptop

  Wally

  Hello @wwwally, greetings!

  Thank you for visiting the Forums from the HP Support! It's a good place to find the help you need, other users, HP experts and other support staff.

  Going through your post, application remote control HP AIO is mainly used in mobile devices and not in laptops.

  I suggest you download and use HP Scan and capture app to scan from your laptop Win 10. You can go to http://hp.care/2bUVkrw to download and install HP Scan and capture the app.

  Please let me know if that solves the problem, or if you need assistance.

  See you soon

  Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

• OfficeJet 6700 Premium AiO: Copy and scan simultaneously

  Good day to all,

  I was wondering if my Aio Officejet 6700 Premium E supports simultaneously copying and scanning. As I need to have a paper copy of my report in my patientfile and I also want to do a backup on my hard drive digital camera.

  Thank you in advance for your time and wisdom.

  Greetings,

  Michael

  Sorry, no.  The 6700 Officejet cannot copy and scan in a single operation, you must run the original twice now, once for the copy and one for the scan.  You can consider scanning to a file on your computer, then print this file.  This would confirm the paper copy will match the scanned document and would take only a passage from the original by the document feeder.

• My Photosmart C3180 all-in-one will not scan.

  Get Installation error 8, [(8,0,0)], then press the 'OK' button to continue. Complete installation - printer OK, but not scan.

  Have tried all the options within the "error of Installation of the HP" without success. "HP solutions Center - 'guide' gives no action.

  Seems to be all 8 sections OK and going to "finish the screen. Connect the printer and "install device driver" is displayed. Close this at the end of "the device is ready for use. The "software Setup screen appears again and then comes to an end, when the ' screen HP Solutions is started." I tried to scan from there, but still get the error "8,0,0" described above. As I said, the HP Solution Center - Guide (for a solution) either do nothing, Windows Control Panel product "program stopped working." Printer/scanner worked with this Win7 for almost a year, before getting this problem. There was also the C3180 in recent years through Win XP & Win Vista.

  Not sure if the problem is hardware, A) B) Windows, software HP C) or (D) the file downloaded "AIO_CDA_NonNet_Full_Win_ WWW_130_140".

  We'll see. It could be all three issues you have described. However, let's test a few things. First first, let's do a copy on the printer itself, see if she did this and that will prove its functional. Other hardware issues maybe a defective USB cable. Then you can consider replacing that.

  Then for the software, I want uninstall you devices and printers, programs and features, Device Manager. Then in the menu Start menu type "%temp%" and press ENTER. Delete all the files. Some will not delete, and it's good.

  Then download the files on the site.

  Make sure that the USB cable is disconnected through this process.

  When you reinstall message out there and let me know the result.