HP Officejet 6700 Premium: Don't scan and the scan dialog box will not open
Since I upgraded my computer to Windows 10, I'm unable to use my scan on my HP Officejet 6700 Premium function. I can't even open the scan dialog box to look at the options etc. I tried to find 'Scanner and printer' in painting, but it does not recognize. Any suggestions? I already deleted the printer and re-installed. It was working fine before on Windows 8.
Thank you for using the HP forum.
You can download and install the software COMPLETE features of HP printing for your operating system:
Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.
Hope that helps.
Tags: HP Printers
Apple os 9.3.3 charged down behind my back and now my i phone will not open most of the apps because there is not enough memory. I see that I have 40 GB of memory left on the cloud over 50. Question, how can I use my pc to see what has been done
Apple os 9.3.3 charged down behind my back and now my i phone will not open most of the apps because there is not enough memory. I see that I have 40 GB of memory left on the cloud over 50. How can question, I use my pc to see what has been downloaded on the cloud?
Your question has nothing to do with iCloud. You should remove unnecessary data from your phone to free up about 10% of your phone's storage space.
I used my 6700 for almost a year and a half to work on a secure server of company where I couldn't use many features. I recently brought home, and now I use it on my personal network of houses. I followed the instructions on reprint the code of request but were unsuccessful. I constantly get a message that my printer is unable to conect to the server. My network wireless printing has been set up and I was able to print from my phone, laptop, & office. Can someone help me please my claim code?
Welcome to the Forum from HP Support.
I see that you are unable to activate the services Web on your HP Officejet 6700 Premium e-all-in-one printer. I would like to help.
When users encounter this type of problem, I usually suggest from scratch with the radio of the printer and webservices configuration. You can clear all of these parameters in a swoop by the factory default restore * your printer.
* Note that this step resets the setting up your printer wireless, address ePrint and other custom print settings. If you have created a custom address @hpeprint.com it is permanently erased. For more information about custom addresses ePrint, click here.
- The printer's front panel, press the Setup/key icon and then tap tools
- Select Restore to factory settings
Then, touch the wireless icon () and run the Wireless Setup Wizard to restore your network connection.
Make a note of the IP address of the printer. Then, follow these steps to configure a manual DNS:
- Enter the printer's IP address in a web browser (Chrome, Firefox, Safari, Internet Explorer) and press ENTER to go directly to this page.
- Click the network tab.
- In the submenu on the left, click Networking.
- Then click on the network (IP) address.
- Click Manual DNS server.
- DNS preferred as 188.8.131.52 manual entry
- Auxiliary DNS server entry as 184.108.40.206
- Click on apply to finalize this change.
Then, press the icon of Webservices () and reactivate your webservices (necessary for scan to e-mail, ePrint and other features).
Please let me know the result of your troubleshooting by responding to this post. If I helped you to solve the problem and that you liked this post, feel free to give me virtual accessories by clicking on the 'Thumbs Up' icon below and by accepting this solution.
Thanks for posting in the Forum from HP Support. Have a great day!
I just changed networks and want to connect my HP Officejet 6700 Premium to the new network.
In the control panel of the printer, I accessed network / Wireless Installation Wizard. When I do, I get the message:
This feature has been locked by your system administrator or the person who set up the printer.
There is an OK button, but no other options.
I get the same message when I tried to access a WiFi Protected Setup, and, for good measure, the default system restore.
There is no administrator, in itself, because I'm the one who has set up the printer. I'm rulnning a MacBook Pro on OS X El Capitan.
Please, help me to know what I need to do to connect my printer to the network so I can print.
Thank you very much for taking the time to answer and especially for providing additional resources should what was being offered as a solution to not work.
I have tried your solution several times and kept getting the same message. I tried shuttig the printer off by pulling on the power cord, stop in the right way, reverse iin, etc.. Nothing removed the error.
Then I took the printer to a local Best Buy to show them the problem, which was at home. We tried it a few times, and then, for no reason whatsoever (seems), it allowed us to do a reset. No one knows what was different.
My advice for anyone with the same problem is completely unplug it, let it sit for a while, keep trying and hope for the best.
Windows Photo Gallery does not open. This happened after trying to import images. Photo Gallery does not recognize the old photos so it would import duplicates, so I kept cancelling the process. Now it does not open. The blue circle goes as it will open up and then nothing happens. I downloaded Windows Live Photo Gallery, and it opens either. I have Windows Vista Home Premium version 6. On rare occasions, the gallery will open. What can I do? I read in this forum to rename the file, but it does not work. I did a system restore and that doesn't work anymore. Someone knows what can be done?
> How to check to see if the user profile is damaged? I have never
> received indicating error messages. Also, I do not know how to
> uninstall Windows to do a reinstall. So I'm quite a novice
> I guess I need more information. Explain a flat and clean installation
> T. Mason
The following article might be useful:
Stops Windows Live Photo Gallery (944221)
answer or does not start
John Inzer - MS - MVP Digital Media Experience
I've updated to IOS10.0.1, and the new features of meassaging do not work. Help because I really want to use invisible ink!
You're now sending the arrow and selecting invisible ink?
My onreboot trash emptied after that I deleted a program downloaded from the internet and now I can't open some programs such as the recovery of the system and several other custom open and start custom programs open on start... and some of the start to the top and desktop icons are displayed only as little boxes... the message that appears indicates «to open this file windows needs to know what program created it...» How to fix?
Hello(1) what is the full error message / exact that you receive?(2) only happens with one program or other programs too?(3) how you deleted the downloaded programs?This may happen with the programs file Association. So, I suggest to follow the steps from the links below and check if the problem persists.Method 1: When you run an .exe file on a Windows XP, Windows Vista or Windows 7 computer the file may start another program
Method 2: Diagnose and repair Windows files and folders problems automatically
Method 3: In addition, try doing the system restore to earlier date where the computer works fine.What is system restore?In addition, check out the link below and check if it helps.System Restore: frequently asked questionsHope this information helps.
They are programs listed, but not open. Re-install does not help. I create a Word document by deleting the text of an already existing and working on it. Elements worked for a few months, then stopped. Both were bought from sources in good faith. I also have CS4, which is fine.I would try Adobe forum for Adobe related questions:
For the benefits of others looking for answers, please mark as answer suggestion if it solves your problem.
It would be preferable if a widget is very similar to a native application on BlackBerry so I am just wondering if there is something like an entry dialog box?
Like 'Please enter a location"'_' (OK)
Another thing I would really like to: in some applications like BlackBerry map or calendar, there is a standard menu on the bottom of the screen. Is there a Widget API for this?
The jump on a fixed positioned div is something you will see on a real device as well. This is a limitation of the BlackBerry browser when scrolling with content in a fixed position.
From what you describe, sounds like you want as the toolbar which is available on the device of the storm that allows you to add 4 buttons at the bottom of the screen. We do not currently have an API available that you activate the toolbar of the storm.
However, I have seen others accomplish this effect even by an array of the size of the screen and then have a scrolling div statement positioned to the upper part of the screen and then the cells for the buttons at the bottom of table. That would be usable for touchscreen and trackpad/trackball devices.
I tried the plan of photography CC but cancelled and uninstalled PS and Lightroom as directed. My CS6 installed office previously will not work now. I get a box of Creative cloud open and asks me to wait... She turns immediately and never stops.
I called Adobe and said CC changed my version of office and creative cloud is interfering. He uninstalled creative cloud and PS and said I should reinstall the PS with my original disc. So I did but the result is the same and PS is completely unusable... does not open! Looking for help with what I am at a loss to know what to do.
Cloud of reading takes up https://forums.adobe.com/thread/2089127 for some ideas
I can send a fax from the glass, but when I try to fax multiple pages in auto document feeder it doesn't recognize, they are there and asks me if I want to fax the glass or ADF. I click on ADF and says original place in the ADF, and press start. I opened the compartment in front of the ADF and it is not stuck or dirty. Help, please.
Thanks for the reply!
In the software you wish to select Connect new printer. Not really sure why you were running the software again if I don't believe it was part of one of my suggestions.
If I understand well after the steps of my above after you are still unable to make a copy through the ADF?
Did you update the firmware, or connect the printer to the wall makes no difference?
Please let me know it's going, and if you are still unable to copy after checking these two things and then I will consider a deeper reset for you.
Right. I read the other posts and do not know if it's the same or not, but...
Update Windows page fails to load - no error message
antivirus and another updater with update in the URL cannot purely and simply, or don't load - no error message
any attempt to download anything from microsoft download site fails to load - no error message
I got stardock, not my colors, uninstalled
It seems to me that you can have to deal with a virus\malware infection. You can watch these threads discuss virus problems and see if you are able to detect problems, that I suggest you use an online scanner (if you are able to) and scan your system.
I was surfing the net this morning, and in the background, I was installing "Logmein". I guess the site I got it off the coast is legitimate, as many of my friends installed it for playing games on a network. This is the site I downloaded from https://secure.logmein.com/products/hamachi2/download.aspx
While he was installing my laptop froze and ctrl + alt + delete does not work so I turned it off by holding down the power button and transformed then turn it on again.
It is now charging a screen that says "Windows error recovery" and has an option 'Launch Startup Repair' or 'start windows normally '. What that either an i select the result is the same--a screen that says "windows is loading files...". "followed by a login screen empty with only the cursor for the company, as shown in the image below:
I have no idea what to do and this is the first real problem that I have not been able to solve in the 2 years Ive had it.
I tried all the options in the "Advanced Boot Options" (F8 at startup) menu in the hope that something different happen, but every time is the same as the last.
I am running windows 7 premium x 64 on the Sony Vaio VGN-NW20SF. My laptop came with a disc of windows 7, so I can't reformat. I do not have the back for awhile and there are files, I want to keep if possible.
Any help would me much appreciated. Thanks in advance.
Hello Lewis Tumelty,.
LogMeIn replaces the native for Windows login prompt.
If we are unable to boot into safe mode, we will need to use the repair your computer option command prompt in the F8 menu.
After this was accomplished, I recommend the following market article, the registry is probably corrupted:
Note that this article was written for Windows XP, but the steps are the same in Windows 7.
Was wondering if you ever came across this... we have someone who is to manually enter a contact and got to the State or the Province drop down. There is no province listed in there... everyone has added provinces? How did you handle this. Looks like an easy question, but found nothing on this subject...
Thanks Chris... put up a deal and they said the same thing... Thank you!... by support
Currently, the State or Province in your default Contact point of view is mapped to the Contact status field.
As per the attached screenshot, the Contact of State field using values from the selection of Siebel billing US State list.
So that you can either change the selection list of Siebel of billing to one of:
State or Province
State or Province - 19/07/2010 14:18:28
State or Province - 2010-08-18 14:29:07
You should go and confirm these select lists have the correct value, or you can change to Siebel billing list to include the provinces.
You can access lists of selection to evaluate-> data tools-> of installation-> Setup data-> select manage lists.
Please can someone help?
Printer name model e-all-in-one Officejet 6700 Premium
Win 7 SP1 64 bit
Wired ethernet connection
On two-sided printing, the second side of printing on all pages is ghost. This is in particular the noticebale on verticals.
This is true for all the qualities of printing on any documents .pdf or. doc.
I use all the HP printing paper and original cartridges.
I aligned the print head and checks suggested on the help pages.
I contacted HP support, which were brilliant and replaced the printer and the duplex unit.
They suggested that it was because I was using Office 2003 SP3 and Windows 7 but I find this problem on too but not in Wordpad v6.1 .pdf files
The problem does not occur when scanned or copied documents are printed
Is there a solution out there on this new printer please?
I carefully read through a VionAiry pointer to the post of ItalSanif with links to more articles.
There were two main suggestions as to how to proceed. I didn't uninstall the "bloatware" and back to base for the HP Officejet 6700 Premium drivers, but I installed the drivers from the series HP Deskjet 6980 in accordance with the procedure at this link http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/HP-7510-Duplex-Problem-y-axis-scaling/td-p/1754773 and listed below, with a few mods to include activation of unit duplex in one set of instructions.
And you know what? This MARKET! Ghosting on the second side of all pages printed double-sided disappears to be replaced with a nice crisp clear impression. At present, all the other functions, including scanning seem not affected and function as usual, although of course the new driver (HP Deskjet 6980 series) makes the leaves of different properties.
In my environment, I have also 3 XP machines in network connected wireless to the printer via the router and the PC Win7x64 connected by ethernet to the same router. Meant this download and the installation of the driver HP driver the HP Deskjet 6980 series for the XP PC Web page not the Win 7 x 64 because they were not present.
I modified a bit routine and reproduce it below to help others. A/c for the original post, that was provided by the HP Technical Support. Why nobody's support services seems to know about or drivers have not been fixed I would never know.
First turn off you will want the printer already available on the computer before you continue.
For Win7 PC (XP is similar but not identical)
- Go to Start -online device and printers => then click on the "Add a printer" button in the upper left corner of the device window.
- Click on the button "Add a local printer" (choose this option if you do not your configuration)
- Check the box "use an existing port.
- On the drop-down list, select the option for example CN115130TP05JW , but use the correct name for the PRINTER port which is the serial number of your printer (do not use the fax entry)
- Now in manufacture of list on the left, select "HP".
- On the list of Printers to the right, select "HP Deskjet 6980 series (HP)" "
- "Once the pilot moved to enter in the" 'devices and printers ' window and right-click the newly added "HP Deskjet 6980 series" and select ""printer properties ' on the drop-down list. "
- Go to the "Advanced" tab, and then in the drop-down list next to the label of "Driver" select "HP Deskjet 6980 series.
Click on the button 'Apply' - the configuration window should change it's shapea bit.
10. in the HP Deskjet 6980 window properties, click on the tab "device settings" on the top of the window.
11. in the list of parameters, search for "Unit duplex (for printing on 2 sides) ' and select it.
12. once highlighted, select in the drop-down list ""Installed "; "
13. When finished press apply
14 now, go to what you use to print documents and select "HP Deskjet 6980" as your printer. Activate duplex printing and you should see the pages to print correctly.
15. you can also change the name of the printer in the "Général" tab I changed it in mine to "HP Officejet 6700 with HP Deskjet 6980 pilot set shadowd duplex printing".
I had a little problem in that, for some reason any in the document (e.g. Word / etc\ .pdf) box under the effects tab my radio button has mysteriously been on 20% until I changed it it was hard to see that there was no ghosting dialogue printer properties.
So after complete 1 reconstruction of the printer of the original with the parts sent to HP services support for November 2012, an escalation at magnifications greater within HP (no answer) and a new printer of A...n, VisionAiry has pointed me to a solution that I had tried with DJ 450 drivers, nothing works, after a Shane_R post dated last year.
So thanks to you and also to 007OHMSS who worked on this problem and original posters
All I can say is that it worked for me and I am so grateful to everyone on this forum to ensure that I am sure of my eyes and mental health, looking more printed duplex printed with a shadow/ghosts and to be what they were not prepared.
Congratulations so all round and thanks again
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