HP Officejet 6700 premium has applications in a stone printing
I have problems printing with HP Officejet 6700 Premium. My impression always asks on the ground by having "quequed" and I can't seem to remove the item from "quequed" if I try to print my requests. I tried to shut down my computer and restart it, but my print request is still in status 'stone '. When I tried to "cancel all documents print", it did not because the article is still in status 'stone' and has not been deleted. I tried to get out all my caps that were connected to my computer and my printer and restart the computer, and concluded that the question I wanted to be removed from the print job was still in status 'stone' so I couldn't print the next job. This is not the first time it happened, but I'm frustrated and don't know how to fix the status of 'stone' so I can use the printer to print my requests.
From the desktop, hold down the Windows key and press R. In the run window, type services.msc and press to enter. Scroll down to the print spooler service, right click and select Properties, then click the Stop button. Now search for C:\Windows\System32\Spool\PRINTERS, then delete the tasks within this folder - you may need to click a command prompt to get the authority to open the PRINTERS folder.
Restart the computer and you should find that the documents have been deleted.
DP - K
Tags: HP Printers
Thank you for your help.
I have a printer/all-in-one Officejet 6700 Premium.
Most of the documents that I print is for internal purposes, so "Draft" quality is sufficient.
The default factory on the print quality setting is 'Normal '. I know how manually enter and restore the "draft", but I'd rather have the defaultproject, so I have to reset it manually each time.
I could not find how to permanently fix the draft quality defect.
Again, thank you for your help.
which is fully answering my question indeed
Please follow the steps below to change the quality of the printer:
- Click the Start button.
- In the menu, click devices and printers.
- Right click on the HP Officejet 6700 icon.
- Click Printing Preferences.
- Enter the tab paper / quality .
- Select the project in the area of quality parameters.
- Click OK to save the settings.
Now any future printing will be in draft quality.
HP Officejet 6700 Premium - os Win 7 - double sided printing - back comes out backwards. I TRIED TO DOUBLE-SIDE PRINTING, BOOKLET PRINTING, AND PRINTING GREETING CARDS. ALL OUT UPSIDE DOWN AND ALSO very small PRINT ON ONE SIDE OF THE PAPER HALF. HOW TO SET THE PRINTER SETTINGS BY DEFAULT OR CHANGE WHAT IS PAST? Oh it then, I'm not yelling, just noticed the hats were on.
Welcome to the HP Forums!
I noticed that the back comes out on top down, when duplex printing with your HP Officejet 6700 Premium, Windows 7. I am pleased to see that for you!
Please, take a look through this guide, print on both sides of the paper (duplex printing) for HP Officejet Premium 6700 e-all-in-one printer (H711). Follow the instructions for Windows.
Guidelines General double-sided printing
Do not print on both sides of the following types of paper, or paper jams may occur:
- Photo paper
- Glossy paper
- Paper lighter than 60 g/m2 (16 lb).
- Heavier than 105 g/m2 (28 lb) paper.
Several kinds of paper require a specific orientation when you print on both sides of a sheet. It's letterhead, preprinted paper and paper with watermarks and pre-perfores holes. The printer will print the first side of the first book. Load the paper with the top edge first and the side to be printed facing downwards.
I hope this helps!
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I have a HP Officejet 6700 Premium - I can print from my computer, but can't print manually. The button does not illuminate. I can't scan, print manually. Suggestions how to operate manually the this printer?
Welcome to the HP Support forums. I understand that you are unable to make a copy of the front of your printer Officejet 6700.
Please follow the steps for a Solution in the Scanner failure paper paper. You don't specifically mention you found the error but it is what it sounds like. You can also use HP Print and Scan Doctor for Windows.
Please can someone confirm if you can set the to either ad hoc printing or using HP Officejet 6700 Premium Wireless Direct. I can't find anything in the user manual.
The situation is that a friend has just moved into his own office with a connection high speed standard with a wireless router, in 'Serviced Offices'. These connections allow broadband to the office and he has to pay for a dial-up connection to the internet.
So he paid for two ethernet connections which probably come out through internet gateway of the complex. However, he lost the ability to print at its 6700 HP that has been previously set up wireless. He tried to install the printer using infrastructure mode by connecting to the network without wire of the complex, but still can not access the printer. It could be that the wireless network is on a different network for LAN connections segment.
The only solution I can think off is to let each PC with ethernet for Internet connection and install a wireless dongle in each PC to connect to the wireless printer. However, as noted above though I can't find the instructions for the Officejet 6500 to print Ad Hoc has nothing in the manual for the 6700.
Is this possible?
To clarify, the printer will support HP Wireless direct however with its latest firmware installed.
Printer = printer HP e-all-in-one Officejet 6700 Premium
Model = H711n
Number of product = CN538A
Firmware version = MPM5CN1450AR
Location = Ireland
Printed pages total: 152
Scanned pages: 58
Other details available on request...
I've had this printer for several months now, I have had no problem connecting to my wireless network and connect computers, telephones and other equipment to this.
A few days earlier, when starting the printer display flashes with the useless error message, error in the printer, turn the printer off and back on.
I have power cycled as requested and received the same message, over the power of the cycle he mentions turning off the power button and no DISCONNECT of the sector. Until then I had never disconnected from the sector. After that I have several attempts to power cycle the printer is off and removed the sector, has waited half an hour and powered on again once.
Still stuck in a loop. He also briefly flashed a blue screen with the error B81431CB. So brief that it is almost useless. I had the boot sequence video and pause playback to read error!
After some research, I decided that she was experiencing problems connecting to the WIFI network. So, I turned the wifi on the router and the printer network started as usual. Internal menus are now available and I can print status and so forth, so at this point I can exclude defects of ink or mechanism.
I went in on the printer network settings and reset the network. I'll also through the printer to factory default settings. I have reactivated the WIFI network to the router then went to install the printer again. Digitized for wifi networks and found mine. Entered the password for wifi and the printer could not connect. Everything is good, correct ssid, signal. Report shows wifi password is incorrect.
I have try several times to connect wifi password is certainly correct, but the printer refuses to recognize the correct password. I tried a different router, the same result. Says incorrect password. Also I tried WPS and a PIN, said still fails to connect.
At this point, I have disabled all security on the wifi network. Bingo, printer connects to the network, but starts with the loop of error mentioned at the start of the tour and turn it back on. This above has been tried several times, the factory reset, everything ok, turn off the wifi security, the printer connects and goes in a loop.
So, at this point wifi is confirmed to be defective. I decide to directly connect a LAN cable. Once the LAN cable is connected, a few seconds later the printer detects the network and goes back into its loop error. It will not just connect to a network via wifi or LAN. He previously worked on the network, and nothing has changed on the network, not new parameters or no new devices.
I connected a laptop to the printer via USB and that seems to work ok, but a USB connection is not ideal and defeated the convenience of a wireless printer. I also tried to reflash the printer in case there is a corruption of the firmware, but the utility detects that the latest firmware is installed and that it is not engaged.
OK I managed to make it work and I will try to explain the steps of my best.
As mentioned previously, I tried another router, I tried the wiring, and I tried to reset the router and the printer. Nothing seemed to work.
Out of curiosity I just put my phone in a WIFI AP. Tried connecting the printer and it worked. The printer connected to the WIFI phones.
So I know that the printer works on at least one access point.
Thus, in the settings of the router and firewall. The only thing enabled in the firewall have beenIPv4 firewall protection
I used my 6700 for almost a year and a half to work on a secure server of company where I couldn't use many features. I recently brought home, and now I use it on my personal network of houses. I followed the instructions on reprint the code of request but were unsuccessful. I constantly get a message that my printer is unable to conect to the server. My network wireless printing has been set up and I was able to print from my phone, laptop, & office. Can someone help me please my claim code?
Welcome to the Forum from HP Support.
I see that you are unable to activate the services Web on your HP Officejet 6700 Premium e-all-in-one printer. I would like to help.
When users encounter this type of problem, I usually suggest from scratch with the radio of the printer and webservices configuration. You can clear all of these parameters in a swoop by the factory default restore * your printer.
* Note that this step resets the setting up your printer wireless, address ePrint and other custom print settings. If you have created a custom address @hpeprint.com it is permanently erased. For more information about custom addresses ePrint, click here.
- The printer's front panel, press the Setup/key icon and then tap tools
- Select Restore to factory settings
Then, touch the wireless icon () and run the Wireless Setup Wizard to restore your network connection.
Make a note of the IP address of the printer. Then, follow these steps to configure a manual DNS:
- Enter the printer's IP address in a web browser (Chrome, Firefox, Safari, Internet Explorer) and press ENTER to go directly to this page.
- Click the network tab.
- In the submenu on the left, click Networking.
- Then click on the network (IP) address.
- Click Manual DNS server.
- DNS preferred as 126.96.36.199 manual entry
- Auxiliary DNS server entry as 188.8.131.52
- Click on apply to finalize this change.
Then, press the icon of Webservices () and reactivate your webservices (necessary for scan to e-mail, ePrint and other features).
Please let me know the result of your troubleshooting by responding to this post. If I helped you to solve the problem and that you liked this post, feel free to give me virtual accessories by clicking on the 'Thumbs Up' icon below and by accepting this solution.
Thanks for posting in the Forum from HP Support. Have a great day!
Having finally decided to take the plunge to upgrade to Windows 10, I discovered that my Officejet 6700 Premium previously peripheral work will scan is no longer.
My connection to the device is via a wired connection with a static IP address on the printer. It all worked perfectly under Windows 7, but now, I can only print to the printer to win 10.
I tried to uninstall the previously working software (under Win 7) and downloaded the latest version of the HP (OJ6700_1315 - 1.exe) software, which BTW is not a patch on the previous software that I'm used to using - but it did not help. Still no joy with the scanning feature.
I tried to uninstall all software, so I tried to launch the Wizard installation HP which seemed to re - install the last set of software (as above) with the same results - I can print it, but if I try to scan using the Officejet 6700 App it appears a dialog box saying "inaccessible Scanner. Scanner communication cannot be established. Make sure that your product is powered, check the connection and esnure that your network runs correctly. ...". Amazing result given that the application displays all levels of printer ink, and I can print - every time!
I tried disabling the firewall - no difference, still do not see the scanner.
Tried using other windows applications; Paint, etc. - no joy.
I also tried the "HP Print Scan doctor and" nothing does - even, he gives up and says to contact HP support, with no details about what to tell them!
I hope someone else out there could have had the same problem and found a way to make it work?
In case anyone is interested, I bit the bullet and did a new install of Windows 10 on a formatted drive. I then installed the same software that I had tried on the "upgrade to Windows 7" windows, 10, and everything works as expected.
Therefore, there is definitely something wrong with the upgrade process, and the removal of the HP scanning software & resettlement never did his job correctly.
I look closely at the list of DLLs etc., charged by the printing software, but could not detect anything immediate.
Then, certainly in my case, a new facility was to solve this problem.
See you soon,.
Tried to use HP AIO remote with my printer HP officejets 6700 Premium. I get a message that is offline. However, it is not. I tried to turn my printer market and restarted my computer. It did not work. I noticed that the
the IP address for my printer HP officejets 6700 Premium on the app is not the same as the address of my printer. If this is the problem how can I fix it? In any case, please help. I use a Dell with Windpws 10 laptop
Hello @wwwally, greetings!
Thank you for visiting the Forums from the HP Support! It's a good place to find the help you need, other users, HP experts and other support staff.
Going through your post, application remote control HP AIO is mainly used in mobile devices and not in laptops.
I suggest you download and use HP Scan and capture app to scan from your laptop Win 10. You can go to http://hp.care/2bUVkrw to download and install HP Scan and capture the app.
Please let me know if that solves the problem, or if you need assistance.
See you soon
Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!
I get error 0X610000F6 when you try to print. I went through all issues of troubleshooting on the HP support page. I need help! I don't see paper jams and I replaced the cartridges.
"I see that you encounter the error" 0X610000F6 "on your HP Officejet 6700 Premium e-all-in-one printer. I will definitely do my best to help you.
This error indicates a Jam transport.
Here is a document that I recommend that you try, HP Officejet 6600, 6700 Officejet printers - 'transport Jam' Message displays.
Note: If you have completed all the above steps and your product still has a problem, service the product.
The ADF rubber pad has fallen. The cushion is not damaged; but I can't reinstall and without the cushion, no flow.
Welcome to the Forum from HP Support.
I see that you are having a hardware problem with your HP Officejet 6700 Premium e-all-in-one printer. I would like to advise you on this.
I had a look at HP PartSurfer to see if it would be possible to order a replacement ADF for your 6700. You can click here to see the complete list of spare parts - the ADF is not one of them. If you wish, you can continue the official maintenance options, in which case, I recommend that join you our technical support team. You can click on the following link to start a business: www.hp.com/contacthp/
Once you complete the form online to build your business, you can choose among different ways to contact direct.
Alternatively, if you feel more gung ho to keep the 6700 in service a little longer, you can try a repair DIY ADF. Look for a brand of crazy glue that would work with the materials of your printer and try to stick the stamp on the ADF. If you can live without ADF, you should always be able to scan from the flatbed glass.
Let me know if it helps. Thanks for posting in the Forum from HP Support.
My printer works ok.
I tried to do a scan of the scanner to the computer and got some messages as to why the scan did not work.
I have then started to make a 'x Printer Failure' message 'there is a problem with the printer or ink system. Turn the printer off, then turn it on. If the problem persists, contact HP.
I changed the cartridge ink black and turned the printer and on a number of times, but now, still get the same message.
Is there something I can do?
Thank you for joining the Forums of HP Support!
I see that you are having a "Printer failure" error message on your HP Officejet 6700 Premium e-all-in-one printer. I will definitely do my best to help you and don't forget to come back to this thread and mark "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.
Due to the nature of this error message, there may be a mechanical failure.
To help you determine the cause, I have listed a few documents that can help.
- Error "missing or doesn't have a printhead".
- "' 0xc19a0005" or similar error screens
- Resolution of the error 'problem with ink system '.
- "A Message"Printer failure"which could include a ' 0x610000f6" or "0x61xxxxxx" error Code is displayed on the Control Panel printer or computer
If you have completed all the above steps and your product still has a problem, service the product.
Contact HP for service in all countries except Asia-Pacific.
First, check your product warranty to check your warranty printer status and then go to contact HP support to find an authorized dealer or to schedule a repair.
Check the warranty status: http://h20564.www2.hp.com/hpsc/wc/public/home
Cost of repair out-of-warranty printers may apply.
What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
Step 1. Open the link: http://support.hp.com/us-en/contact-hp
Step 2. Enter the product number or select Auto detection
Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
Step 4. Scroll down and click on options contact HP - click Get phone number
File number and phone number are displayed.
Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!
my HP Officejet 6700 Premium
(1) display suddenly 'offline' from my computer.
(2) the indicator light is on, but no menu or wireless lamps are on... I can't turn on or off using the switch, there's just lit up
... I unplugged the power from each end and the led turns on as soon as it is plugged
... I have re-plugged directly into wall outlet
... I've tried everything on the site within my computer and HP
... uninstalled, then rebooted everything and re-installed
None of the software may "detect" the printer
My initial suspicion continues even after all that... that my printer is dead somewhere inside, and it has nothing to do with the connection to my routers, computers, etc. ???
However, my first notes that something was wrong was when I went to print and my computer says the printer is "offline"... Of course, I checked that setting now and he was not in offline mode in the settings.
Does anyone have a solution or the same suspicion.
I wrote HP and have failed for 4 days.
Unplug the unit and let it sit for an hour. Plug it into the wall directly, do not use any type of power strip.
I just changed networks and want to connect my HP Officejet 6700 Premium to the new network.
In the control panel of the printer, I accessed network / Wireless Installation Wizard. When I do, I get the message:
This feature has been locked by your system administrator or the person who set up the printer.
There is an OK button, but no other options.
I get the same message when I tried to access a WiFi Protected Setup, and, for good measure, the default system restore.
There is no administrator, in itself, because I'm the one who has set up the printer. I'm rulnning a MacBook Pro on OS X El Capitan.
Please, help me to know what I need to do to connect my printer to the network so I can print.
Thank you very much for taking the time to answer and especially for providing additional resources should what was being offered as a solution to not work.
I have tried your solution several times and kept getting the same message. I tried shuttig the printer off by pulling on the power cord, stop in the right way, reverse iin, etc.. Nothing removed the error.
Then I took the printer to a local Best Buy to show them the problem, which was at home. We tried it a few times, and then, for no reason whatsoever (seems), it allowed us to do a reset. No one knows what was different.
My advice for anyone with the same problem is completely unplug it, let it sit for a while, keep trying and hope for the best.
I got my HP Officejet for over a year and it has always worked perfectly. It has a stable wifi connection. Yesterday, all of a sudden the printer did not respond, so I asked my brother, who is the type of an It'er and removed the printer from the "Print & Scan" system preferences. Now, however, it will not be added more. As I said, it doesn't have a stable wifi connection, and I can see the presence of the printer when I click on the plus to add a printer, but then, if I want to add it, it says "cannot communicate with the printer at this time." I rebooted the computer laptop and printer and even left stop for the night, but it does not work. Nobody knows anything else to try?
Thank you very much in advance
I understand that you are having problems with HP Officejet 6700 Premium does not connect to your Macbook Pro.
The router must sometimes be recycled. I unplug the router, turn off the printer, shut down the computer.
Turn on router wait 5 min and turn on the printer and the computer.
Check the printer if the Wifi is STRONG.
Open Preferences system, Print and or print and scan pane. If you see the printer listed
Click Printer button remove. It will ask for confirmation to delete printer.
Click on add it or + button, select the MFP Hello not Fax. Adding that should update the drivers.
If the Wifi of the printer is not fixed, you will need to reconfigure.
- Press the power button to turn on the printer.
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