HP Officejet 6700 Premium: HP Officejet 6700 Premium No. no power no answer, unless that stood on the end

So I have a HP Officejet 6700 Premium which was working fine and suddenly stopped working. The power module is fine, green light turns on, well verified. I tried all the inane suggestions on the HP support site so I know the plug works, feeds the power supply module, but the printer power button is unresponsive. Opening the door or lid elicits no response. Totally D.O.A.; That is until I can't stand the printer on the end (discovered this while preparing to throw it across the room). If I am standing at the printer at its end it sometimes suddenly turns on and starts his routine of self-control (too long).

Everyone knows this issue or know a solution? The printer is out of warranty and when I called HP support they told me to throw it away and buy another. Clearly, it seems that something is just loose in the field of food, because when it is vertical, it seems fine. I don't mind to pay to have it fixed, but the support rep seemed indifferent in the repair of the printer option.

Hi @Alpha_Beta,

Welcome to the Forums of HP Support! I see that you are facing some hardware issues on your HP Officejet 6700 Premium. It does not, until he is on his side. You have contacted the technical support and the printer is out of warranty.

Try to perform a hard reset:

1. disconnect all cables and cards of memory in the printer. Unplug the power cord, directly from the back of the printer when the printer is still on.

2. unplug the other end of the power cord.

3. If there is a power supply on the power cord, disconnect one end and reconnect it.

4. at the end of 60 seconds, plug it directly into a wall outlet (not a surge protector or battery backup because they can cause the printer to lose over time basic functionality).

5. connect the power cord to the back of the printer.

6. the printer should automatically power back upward. If not, turn it on with the power button.

7. try to make a photocopy (if your printer is a printer all in one) before you connect the cables from the printer.

8. connect the other cables needed to the printer.

It work? If you are still unable to use the printer as it is more under warranty I would contact them and look at all your options as it is not a repairable part. As you say electric sounds, something inside.

I hope this helps.

Thank you for being a part of the community of HP. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

Tags: HP Printers

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