HP Officejet 6700 Premium: IHP AIO Remote app does not connect to my printer.

Tried to use HP AIO remote with my printer HP officejets 6700 Premium. I get a message that is offline. However, it is not. I tried to turn my printer market and restarted my computer. It did not work. I noticed that the

the IP address for my printer HP officejets 6700 Premium on the app is not the same as the address of my printer. If this is the problem how can I fix it? In any case, please help. I use a Dell with Windpws 10 laptop

Wally

Advertisement

Hello @wwwally, greetings!

Thank you for visiting the Forums from the HP Support! It's a good place to find the help you need, other users, HP experts and other support staff.

Going through your post, application remote control HP AIO is mainly used in mobile devices and not in laptops.

I suggest you download and use HP Scan and capture app to scan from your laptop Win 10. You can go to http://hp.care/2bUVkrw to download and install HP Scan and capture the app.

Please let me know if that solves the problem, or if you need assistance.

See you soon

Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

Tags: HP Printers

Similar Questions

  • States of error Spooler SubSystem App does not work when I print

    When I try to print anything it either tells me that the Spooler SubSystem App does not work.  How can I fix it.  I have reloaded my printer, but still does the same thing.

    Hello

    Check with the printer manufacturer for updated drivers and support for known issues.

    Check chan seen message here - one of the highest.

    fixed spooler subsystem app stopped working
    http://social.technet.Microsoft.com/forums/en/itprovistaprinting/thread/460f297a-dd66-4476-A176-542e1519ca3e

    ===================================

    If the above didn't help:

    Use this method to clear the spooler and then uninstall and reinstall your printer (check with the manufacturer for)
    the latest driver).

    Check Mr. Fixits here and if you use the other methods go back and try again later.

    Problems of print and error - a Mr Fixit of printing
    http://support.Microsoft.com/GP/printing_problems

    Solve printer problems - a Mr Fixit
    http://windowshelp.Microsoft.com/Windows/en-us/help/8c11977e-8244-408f-A036-7978a618d7a21033.mspx

    ------------------------------------------------------
    Logon as administrator

    Start - type in the search box-> COMMAND - control to the top of the list and RIGHT CLICK – RUN AS ADMIN

    You can copy and paste each line except those brackets and press ENTER after each.

    net stop Spooler

    (echo suppression of all print jobs)<-- you="" should="" see="" this="">

    ping localhost n 4 > zero

    del/q %SystemRoot%\system32\spool\printers\*.*

    net start Spooler

    (sound Done!)<-- you="" should="" see="" this="">

    ping localhost n 4 > zero

    Another way
    http://4sysops.com/archives/how-to-cancel-a-print-job-that-hangs-under-Windows-Vista-and-XP/

    Check the print - DELETE/STOP queue all jobs - then right click on the printer - REMOVAL
    http://windowshelp.Microsoft.com/Windows/en-us/help/bb6f81d9-4092-4ac8-9716-2bd008f513e11033.mspx

    If you use Control Panel - Classic - printers

    Try after unplugging your printer if necessary.
    -------------------------------------------------------------

    Also check the spooler print and its dependencies and addictions Service.

    The value of all Services back to their default values.

    Start - type into the search box-> Services find top - make a right click on - RUN
    AS AN ADMINISTRATOR

    BlackViper - for Vista SP1 - Services - all return to their default values.
    http://www.blackviper.com/2008/01/28/black-vipers-Windows-Vista-Service-Pack-1-service-configurations/#more-3020

    BlackViper - for Vista SP2 - Services - all return to their default values.
    http://www.blackviper.com/2009/05/31/black-vipers-Windows-Vista-Service-Pack-2-service-configurations/#more-2991

    How difficulty Windows Vista print spooler starts do not
    http://www.ehow.com/how_4920100_vista-print-spooler-not-starting.html

    ------------------------------------------------------------

    Check this thread if necessary - to stop and erase the spooler

    http://social.answers.Microsoft.com/forums/en-us/vistaperformance/thread/a15779d6-ac0d-42FD-9Ac2-a1da241ea19f/

    and here
    http://social.answers.Microsoft.com/forums/en-us/vistahardware/thread/58b54fa9-cf6f-40F7-90b2-8093c6777493

    ------------------------------------------------------
    Clean the General corruption and repair or replace the damaged/missing files.

    Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    CheckDisk (chkdsk) runs at startup.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

  • Need to Smartphones blackBerry help-apps does not connect to the internet, even with UMA

    Yesterday for a strange reason my app fmylife, even my aim and msn messenger does not connect to the internet. The blackberry browser connects either, only opera mini-tout this time I am connected to my wifi at home and I UMA. Calls and texting works fine. I tried several times to switch off the connection and then turn it back on, I restarted the phone, I took out the battery but nada.

    Any suggestion or help is greatly appreciated!

    -Hillary

    Hello!

    Official information is available here:

    See you soon!

  • Remote console does not connect: unexplained error

    Running VMware server 2 on a Windows 2008 Enterprise.

    Using a single remote adapter (with no Internet connection) with IP fixed 192.168.1.1 and no DNS/gateway server. The server is running a DHCP server (192.168.10 - 100).

    WebAccess works when connecting to the local computer (the server) with IE 8.0, but the remote console does not work. It gives me this error:

    Error opening of the remote virtual machine sidserver:8333\16:

    Unexplained error. *

    The same error occurs if connection to https://sidserver:8333, https://localhost:8333, https://127.0.0.1:8333, https://192.168.1.1:8333.

    WebAccess does not work from another PC in the network: IE 8.0 just shows nothing. Firefox 3 offers a security certificate error dialogue do not allow me to add to the exceptions that the certificate is self-signed:

    (translated :)

    sidserver:8333 uses an invalid security certificate.

    The certificate is not approved as being self-signed.

    (Error code: sec_error_ca_cert_invalid)

    Please reward points - we must know if we helped.

    Click here to solve the problem-[http://communities.vmware.com/docs/DOC-9390: d-9390]

    Click here for the manual http://www.vmware.com/pdf/vmserver2.pdf

  • I have an internet connection, and now Remote app does not work with my Apple TV.

    Hello

    My Apple TV remote broke so I use the Remote App on my phone, but we recently got a new router and network connection and so now it is impossible for me to use with my Apple TV because I can't update the wifi settings so that it can connect to the new wifi... How should I do? I can't update the wifi because I need the TV and my iPhone to be connected to the same wireless network for do, which is impossible. Appreciate any help!

    Use the remote device provided with the ATC to access settings and change the information of WiFi.

  • HP 6700: My iMac does not connect to my printer

    Hello

    My iMac and HP software are updated.

    The two devices are connected to my network.

    My iMac shows two icons of the printer: the HP6700, which shows the driver 2.0 and "printer", which seems generic and contains the driver 4.2, I think.

    My printer and modem are located one floor above my iMac.

    My modem/router is brand new.

    I restarted my iMac and printer, reinstalled the software for my iMac and printer and removed and added two printers, according to the instructions online Apple and HP.

    Yet, my iMac indicates that both printers are 'inaccessible '.   Apple provides no guests or additional information to make a printer "accessible".

    Please help me!  For the last 3 days, I tried printing from my iMac documents.

    Thank you in advance.

    Hi @IH8Computers1,

    Welcome to the Forums of HP Support!

    I see that your HP Officejet 6700 printer will not communicate with your Mac. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution" if I helped successfully will solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

    I understand the frustration you are experiencing. Looks like you might be the network of evil on the Mac or the problems with the print driver.

    Please check that your printer and computer are on the same network.

    Make sure the computer and the IP address of the printer:

    It starts with 192.168.2.XXX or 10.0.2.XXX?

    • If the computer has a different IP address, such as 192.168.1.XXX. This means that the computer and the printer are on different networks.
    • Check the SSID (network name).

    If so, please proceed as follows:

    • Restore the default settings of network on the printer.
    • Run the configuration wizard wireless for reconnected to the network.
    • If you have access to a computer running 8.1 Windows or an earlier version, click here to update the firmware of the printer.

    TIPS:

    • Don't hide the SSID (network name).
    • What type of encryption are you helping? HP recommends WPA and WPA2.
    • You have a double router broadband? Make sure that the two groups were not the same network name.

    If the problem persists, you may encounter an IP address conflict. It's a good idea to assign the printer a static IP address outside your DHCP range. For example, some routers default DHCP is located between 192.168.0.100 to 192.168.0.200. So, I would use 192.168.0.232.

    To assign the static IP address, use the following steps as a guide.

    • Print a Page of Network Configuration menu of the printer front panel. Note the IP printer. IPV4 address
    • Type the IP address in the browser to bring up the SAP.
    • Choose the network tab, then wireless on the left side, and then select the IPv4 tab.
    • Select Manual IP.
    • Enter your IP address manual (192.168.0.232)
    • Enter 255.255.255.0 for the subnet mask, except if it is different.
    • Enter the IP address of your router that sits on the Network Configuration Page) for the default gateway.
    • Please, click on manual DNS server. For the preferred DNS Server Manual please enter 8.8.8.8 and the Alternate DNS Server Manual, please enter 8.8.4.4.
    • Click on apply.
    • Restart the router, the printer and the computer.
    • Test printing and scanning.

    If the problem persists, follow the steps in this guide:

    Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

  • Remote Desktop does not connect Win 7 on Win XP pro.

    The two turned on, remote active and available on the same network. I tried to connect by the name and Ip address, but I still get the error message. Remote Desktop cannot connect to one of these reasons: 1 remote control, access to the server is not activated 2 remote computer is disabled 3 remote computer is not available on the network.   I have connected before. In fact, I went to my computer in a click with the right button on the computer in the access network, it could not connect. He gave me the opportunity to diagnose the problem, so I chose it. The result of the diagnosis was the computer appears to be correctly configured but (computer) does not. I recently, during the last week, the object a new copy of windows xp pro on the computer and I have connected with access to distance since.  Why can't connect now?

    Check your firewall and router, the remote desktop protocol uses port 3389, this port must be opened.

    John

  • Windows 8 people app does not connect to my Facebook, Twitter and LinkedIn

    My app Windows 8 people will not connect on my Facebook, Twitter or LinkedIn (all the social networks I joined).

    Details:

    My contacts all sync and I can see if they are online but you can't use What's New (connected to the only lists Microsoft)

    Try to connect within the people app, and there are no errors, just get a synchronization «...» ", but nothing happens

    I can see my Facebook photos in the photos app

    My login account is my hotmail, not the local account account

    My wife has a separate profile (also hotmail) and has no problem with the integration of the people/Social site

    Performed troubleshooting:

    Removed all accounts linked and added the

    Uninstalled/reinstalled people (and all associated applications) (after you have reinstalled the application, that it has been connected for about 5 minutes.)

    account type changed to level local and back to hotmail

    I bought this OS mainly for this function, if it does not work I need to talk to a refund (I'm willing to help out and try the suggestions, but it must work or go...)?

    It seems to have solved the problem...

    I removed all the social sites linked from my profile and the value of my account at the local level.  Then add a new user using my Hotmail address.  Connected, add accounts to my profile and people connects now to them!  Now, I just hope it remains connected...

  • Apps does not connect to the internet.

    I first noticed a problem when the onedrive displays the triangle yellow error, while veiwing my files. I found that my onedrive could not connect to the internet, even though I know that my internet works fine because I still can't browse the web. I ran for onedrive troubleshooting, but it does not detect a problem. I thought that I delete it and download it again from the store, but when I tried to open the app store, I found that could not connect to the internet either. All my other apps seem to have the same problem. Troubleshooting for these other applications also do not increase a problem.

    Hi L_Gonzalez,

    Thanks for posting the query on Microsoft Community.

    I'm sorry to know that the apps you connect it to Internet. I appreciate your time and patience.

    You can open any website using a browser (just to make sure that you have internet connect)?

    If you are able to access Web sites, then I suggest you to try the steps in the link below by Rajesh Govind.

    http://answers.Microsoft.com/en-us/Windows/Forum/windows_8-windows_store/apps-not-working-get-error-your-PC-is-not/2d4ce961-58b5-487c-BB04-7b32d2e64dc9?auth=1

    I hope this helps to solve the issue. If the problem persists, get back to us. We will be happy to help you.

  • Windows 8 App does not connect to internet

    I just upgraded to Win7 to Win Pro 8, I am facing problem with Metro applications, they are not connected to the internet. Only that Skype and App Store connected other applications like Weatherbug, wikipedia, Skydrive, calendar, Tunein etc. are not connected (error: check your Internet connection). I am able to login and navigate to the desktop.

    I use a usb 3G modem to access the Internet

    I am connected to a Local account, checked the location settings, tried to reinstall applications, checked the Proxy Settings (Disabled) and don't have any Antivirus installed verified then this one installed Windows 8 and App updates. So far, nothing seems to work.
    If something Else should be please let me know.

    Hello world

    Just tried refreshing my PC it takes awhile but now everything seems to work very well. All applications are connecting to the Internet.
    Thanks for the support
  • Internet connection - apps does not connect

    Original title: internet connection

    tray and control panel shows connected to internet, but apps (news, finance, store etc) shows not connected.

    The permissions are OK on apps

    Thanks for all help you.

    However, this ended my pay grade.

    I decided to win 8 to uninstall and reinstall.

    It works!

    Apps are now connected and everything is fine - until now.

    Thanks again for the help.

    Bill

  • CameraWindow App does not connect to 6 d

    Try to connect the CameraWindow app on my iPhone 4 to a 6 d without success.

    I can configure the access point on the fine of the camera and connect to it in the WiFi settings on my phone - but when I run the app, it just says: "connect to the camera.

    Any help would be great!

    Why do you use CameraWindow, why no EOS Remote?

  • How to connect the HP Officejet Pro 8610 to a laptop that does not connect to internet

    Just bought the HP all-in-one Officejet Pro 8610 for the local historical society. The laptop and the printer will be connected to the Internet. The printer will only be used for printing reports, scanning images, etc.

    I just removed the instruction manual to familiarize myself with the connection procedure, but I noticed there are several references that require internet access.

    Is there a workaround solution that allows me to install/connect the printer without having to access the internet?

    Thanks in advance for your help.

    Hello

    Given a special environment USB is probably the way to go. You don't need a special USB cable. Your printer has two USB ports, one on the front (#4) and the other at the back. You must use the rear USB port (#13)

    And the USB cable is similar to the following:

    http://www.pccasegear.com/index.php?Main_Page=product_info&products_id=25512&cPath=135&utm_source=GoogleBase&utm_medium=CSE&utm_campaign=export_feed&gclid=CJqz96LO-8ECFdglvQodZmkAYA#GoogleBase

    The "flat" end for your computer/laptop and 'round' (well almost round) is for the printer. Please check the box first, depending on where you are (country, region), the cable may already be inside the box.

    Kind regards.

  • Computer laptop Chromebook does not connect to the printer HP Officejet Pro 8610 range

    Hello! I have a few problems with the connection from my laptop to my printer to print documents!

    I have connected my printer to my wireless network, but do not understand how to connect my laptop to the printer!

    I don't have a disk drive with which use the installation disc in and the site that gave me to visit "hp.com/eprint/OJPro8610" shows me a 403 forbidden error message to ask. Can someone help me please? It is worth mentioning that I am not too good with computers, you may need to treat me like a little baby to make sure I know what you're talking about.

    My laptop is an Acer C720 Chromebook

    My printer is a HP Officejet Pro 8610

    Please hep me. Please, I beg you.

    Hello

    You need the following application:

    https://support.Google.com/chrome/answer/1069693?hl=en

    Please select the option #1

    Kind regards.

  • BlackBerry Smartphones Facebook app does not connect

    Application Facebook of my wife accepts most of his user name and password. This started happening after the 2.0.0.37 of enforcement. The phone is a Pearl 9100, running OS 5.0 Bundle 1262.

    When she enters his user name and password and then click on the Login button, it goes just in a loop, but it never actually connects. But she can get on his fine Facebook via Blackberry browser.

    Reinstall the Facebook app. That seems to have fixed for me.

Maybe you are looking for