HP Officejet 6700 Premium: IHP AIO Remote app does not connect to my printer.

Tried to use HP AIO remote with my printer HP officejets 6700 Premium. I get a message that is offline. However, it is not. I tried to turn my printer market and restarted my computer. It did not work. I noticed that the

the IP address for my printer HP officejets 6700 Premium on the app is not the same as the address of my printer. If this is the problem how can I fix it? In any case, please help. I use a Dell with Windpws 10 laptop



Hello @wwwally, greetings!

Thank you for visiting the Forums from the HP Support! It's a good place to find the help you need, other users, HP experts and other support staff.

Going through your post, application remote control HP AIO is mainly used in mobile devices and not in laptops.

I suggest you download and use HP Scan and capture app to scan from your laptop Win 10. You can go to http://hp.care/2bUVkrw to download and install HP Scan and capture the app.

Please let me know if that solves the problem, or if you need assistance.

See you soon

Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

Tags: HP Printers

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