HP Officejet 7310 all-in-One: printer does not print when connect you to the router

I can't print from a Mac book pro wireless connected to dsl ATT modem/router.  My printer, HP Officejet 7310 is connected to the router with an ethernet cable.  I can print a test page from the laptop and see my supply rate.  When I try to print an e-mail or my word processing, I get my printer icon on the desktop that said it printer, no error message, but printing does nothing.

I use the latest driver from apple, 2.0.4 and I have installed and uninstalled the printer numerous times and I

Download the software twice.

The HP network configuration page shows the same IP address of the printer, as does the router.

The printer works fine if connected to the laptop.  If I connect the printer to my mac mini, which is also connected to the

router by an ethernet cable, I can print from the laptop.  What is going on?

Hi @TimL2,

Welcome to the HP Forums!

I noticed that you can not print with your HP Officejet 7310 when connected to your router. I'm happy to help with this problem!

Please, try the procedure described in this guide, "printer offline" or "printer not responding" Message (OS X)and let me know what happens!

If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

I hope this guide is useful!

Tags: HP Printers

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