HP OfficeJet 7310 won't let me install... says I need to be an administrator on Vista 64-bit
I have HP OfficeJet 7310 and I am installing for the first time. I have Vista 64 bit and when I go to install it, I get an error that says... "Log then with a user with administrator privileges.
I do not understand, I am the administrator... I tried to turn off work... didn't thing ULC. I tried to do a clean boot... didn't work. I am at a loss can someone help me please. I use Kaspersky... but I don't think that is the question.
I am a real user of 7310 on Vista 64 bit and can vouch for the suggestion of driver download. The software installation process is quite different from that performed from Windows XP (thank God) and goes a lot faster. Certainly turn off your antivirus software during the process because it's intensive file.
Marilyn link aren't going to the right place. I got mine from http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2100&lc=en&dlc=en&cc=us&product=391182
Here's my big tip for you that you can save a lot of stress. You will see that if you never put your system into standby mode, the stock in network drivers to print frequently and permanently disappear and you need to uninstall/reinstall. Happened to me for weeks and finally I saw an announcement somewhere however it is resolved if you install also "critical update to enhance reliability of network and USB connectivity and improve system responsiveness while printing" in the same place. His description, he said "corrects a problem that causes the network connected printer to disappear from the system. For some inexplicable reason this month of April, update has not been deployed in September driver version. I installed and have not had a problem since.
Good luck!
Tags: Windows
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Important note: this response contains a reference to third party World Wide Web site. Microsoft provides this information as a convenience to you. Microsoft does not control these sites and no has not tested any software or information found on these sites; Therefore, Microsoft cannot make any approach to quality, security or the ability of a software or information that are there. There are the dangers inherent in the use of any software found on the Internet, and Microsoft cautions you to make sure that you completely understand the risk before retrieving any software Internet.
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How can I speed it up and get the product I own?
Thanks in advance.
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