HP Officejet 7310xi all in one: printer keeps repeating transport jam

My printer do not print and indicates a carriage jam and told me to open the door and a cart clear jam but there is nothing there, and there is no paper jam. I tried to unplug the machine, its restart, restrting my MAC and the message still flashes. Does anyone have any suggestions. I know this is an old printer, but I love it and want to keep it going. Thanks in advance for any ideas.

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Hello

Please visit the link below to fix the problem

http://support.HP.com/us-en/product/HP-OfficeJet-7300-all-in-one-printer-series/391181/model/391190/document/c00304007/

Tags: HP Printers

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