HP Officejet 7500 E910: Cleaning print head
I understand that the printer starts a sequence of cleaning from time to time, which uses ink. I wonder what is happening to the ink. It moves to a "cesspool" of sorts, and whether itself needs cleaning occasionally?
Thanks if anyone can help.
Officejet 7500 has been evaluated for a duty cycle of up to 7000 pages per month. With a standard 12 month warranty, this would imply a guaranteed page 84K service.
Personally, I would not add a drain system, there are probably other things that would wear until the capacity of the station would become a problem. (For example, the coding Strip would probably need cleaning or replacement, see the post here)
I suggest do things to minimize ink spit in the service station:
- Keep the printer plugged in to an outlet. If an external passes as an output switch is used more ink will be used at startup.
- Don't run don't not cleaning cycles since the Panel Toolbox or before if necessary (very rare).
Tags: HP Printers
I replaced my magenta cartridge with an original 951XL. When I print the magenta ink is streaked. I did 3 cleanings of procedure and nothing has solved this problem. Now the yellow begins to do the same. After the execution of a progress report on the system of distribution of ink they are still coming striated. The print head may be failed? Thank you
Thanks for getting back to me on this subject. I'm sorry to hear that the steps I provided could not solve your problem of print quality.
The mechanism of the print head at a cost of e-all-in-one printer HP Officejet Pro 8600 about 150 US $. And there is always the possibility that in your HP Officejet printing system could be defective. Therefore, if you install a new print head and it fails to solve the problem, that a replacement printer would be necessary.
At this point, I would recommend reaching out to the Technical Support queue by phone to explore the additional hardware options.
HP Technical Support can be reached at the: 800-474-6836.
If you do not live in the United States / Canada region, please click the link below to get help from your region number.
When you talk with the phone support agent, please notify them of all the troubleshooting steps you have completed and the results of these measures.
I wish you good luck going forward with this!
I'm trying to print on what they call BeadBacking of Nicole, who is a heavy, rigid, paper fiber. It goes through other types of printers inkjet without problem. I can't get my printer to sell the sheet. He stuck about 3 inches in the printer. I can't find anything that allows me to adjust the thickness of the paper. If I used a program like CorelDraw, would that help? Is there a way I can use Microsoft Office programs to print on this kind of paper?
I don't see any spec s the site of the Nicole for thickness BeadBacking, but based on the photos it looks way too thick to print directly. You may consider printing to an iron on transfer material to get the models on the heel of the backing material. According to media handling specs on page 176 of the maunal here the maximum weight for cards would be 110 lb material.
I use my HP Officejet 7500 E910 to print a page of book of 12 X 12 scrap metal without borders. The page is perfect with the exception of the last inch. The paper stops feeding the last inch or so while the keeps printing print head causing the ruined page. The printer is about 3 years, can print 12 X 12 pages perfectly. Any ideas?
Thanks for getting back to me on this subject. I am very happy to hear that your product is now print perfectly.
If you think that the troubleshooting steps I provided has solved your printing problem, could you please mark my post above, as a Solution. This will make it easier for other users of the Forums of HP Support who have this problem find these steps.
Thanks again for joining the Forums of HP Support. Good day!
I can't get my laptop (Toshiba Satellite) to connect with my printer HP, (Officejet 7500 E910). This printer was working with this computer until I experienced connection problems. Thought it was my router and replaced by the new router, (BelkinAC1750 DB). Router works fine with the laptop and another, (which has Windows 8.1). I can't connect either wired or wireless for printer or PC. I rebooted to update software that is recommended with this printer that is listed as compatible with windows 10 twice. When I run the HP software to solve problems, it shows the installation is successful, but I get a file error when I try to print. I tried to reconnect several times to the network, but I think that the IP address on the printer set up display is wrong, but I don't know how to check this. The HP software troubleshooting help gives this as a problem, (the IP address is incorrect or a wireless network). I disable firewall and antivirus with no result. I read all the suggestions I can find without success. I would like to reset the printer to the original configuration, but I can't find the method to do it. I think the problem is with the printer. Any suggestions would be greatly appreciated.
I discovered how to reset my default settings for the touch screen of the printer. It's under the 'Tools' menu, I didn't just not scrolled to the bottom. I have reset to the factory settings and then you had to use the HP printer Assistant, but I connected the printer to the network successfully with the correct IP, 192.168.2.171. The two PC is now no trouble-free printing. I don't know how I got into this mess, but I know that it is with your help that I managed to find a solution. Thank you for your time and your efforts. You saved me time and money.
I tried several times, in vain, to print an A2 envelope on this printer. It will show perhaps, but I have dark lines or it will jam, which is most likely to occur. By checking the archives, I see other printers do not support this size envelope, but there is no mention on my particular model.
The same applies to this model or am I missing something? If this printer is able to print an envelope of this size, is there a work-around perhaps?
Thank you very much for any assistance, you may be able to offer.
Welcome to the HP Forums!
I understand that you get problems printing A2 envelopes using the Officejet 7500 E910. I will do my best to help you! First of all, I need to know your operating system on your computer? Windows or Mac?
Just to let you know, I'll provide the Product Specifications. Click on the supported paper handling, and then click Envelopes supported. You may have noticed the A2 if not supported.
If you have a Mac computer, you can create a custom within this guideline size: (3.0 to 13.0 inches) wide and (5.0 to 44.0 inches) long. I'll give you a document from HP on create paper formats in Windows 7, Windows 8, and Mac OS X.
If you have any other questions, please let me know. Have a great day!
My Officejet 7500 E910 won't print black. I changed the cartridge HP, turned the printer market, printed a unique emblem of color, and my black printed pages are still blank.
Here is a document that I found, don't know if you've tried all these steps:
Cartage cyan has ink but evem multiple "clean print head" still no cyan
How to ask a question
my printer has stopped printing in black ink, even if the ink level is more than half full. Ran "clean print head" and he ran forever. Still not printing or copying in black. color copy.
I would like to help you to solve the problem that you experience when you try to print in black ink of your HP Officejet Pro 8500 Wireless all-in-One Printer today. Thank you for troubleshooting that you have completed before reaching out for support, including. Right now, it sounds like you have a defective black cartridge or defective printhead. In this model of printer, you have two print heads. There is a printhead magenta and cyan and a black and Yellow Printhead. If a replacement black cartridge fails to resolve your printing delivers a replacement black and Yellow Printhead may be necessary. Saying that, there are still a few troubleshooting steps that we can try before replacing anything. Can I please you follow the steps below.
To start, please click here to access the troubleshooting steps. Once the support document opens please run through the solutionand four Solution. This includes all sub-steps under the two alternatives. A print head cleaning may be run up to three times to resolution. If you make three Printhead clean nothing helps, please do not proceed with any additional cleaning ink is used to clean the print head system, and you will just be wasting ink if you want to go forward.
If the problem persists, the next step listed would be to replace the black and Yellow Printhead. However, it is never a bad idea to first try a black cartridge.
Please reply to this message with the result of your troubleshooting. Good luck!
We have a HP Officejet 7500 E910. We scan 11 X 17 (tabloid) directly to print (by analyzing the halves separately), but I can't find a way to scan to a file. Is this possible?
It is possible using the ArcSoft (Scan - n - Stitch Deluxe for HP) software that was provided on a different CD with the printer.
Thus, this can be done using the façade of scanning to a memory device:
In general we really like our new Officejet, but we are very frustrated by the automatic startup procedure. Whenever it is turned on, it performs a self check and then clean the print heads. This is awkward for two reasons: 1) we want to print quickly, do not wait for 5 minutes. (2) we are concerned that all this cleaning using our valuable ink.
We recently had to replace all the print color cartridges, and I think that one of the causes of the impoverishment of the other, it was all this cleaning.
We use HP cartridges.
It is possible that this printer is scheduled for an office environment where it remains just on 24 x 7. For our occasional use, we have normally turn it on when we need them and turn it off when we're done. If the consumption is low enough (less than 5 watts) I would consider let on as the shape of a possible workaround.
I did my best to search for FAQ and comments to see if there is already an answer to this question - but could not find one.
OK Bob, looks like that this printer is really designed to work 24 / 7, so I guess that's what I have to do. If I knew when I bought it, it is likely that I would have gone for a different printer.
HP officejet pro 8500 910 a constantly clean the print head after replacing cartridges inkt (original)
This happens after each power off/on. I can't stop the process by opening the doors, etc. Could not understand what did the trick.
The new cartridges are already half empty.
I did all the configurations, calibration. All the test pages are superb and I still suffer from the issue.
In this forum, someone (Dutch) had exactly the same problem.
I hope that someone from HP is able give me some tips.
Hello there @qtoigoo ,
I understand that you are facing a problem with your Officejet 8500 continuously clean the print heads. Normally, this occurs if the print heads are going downhill. My best advice to you would be to try clean the contacts on the print heads manually and reset of the printer. Who can help.
Here is a guide with the relevant instructions: print head issues
If troubleshooting doesn't help not solve your problem, then I would say call the HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 and for all other regions: click here.
I hope that my post was information!
Have a wonderful day
I have an error message on my 7500 E910 that says "paper alignment", and therefore it will not print the document. How can I solve this problem? Thank you
Hi there Koonipper,
Usually with this error message, the ink just need to be realigned. Here is the closest match for a document troubleshooting this problem, please try as many of the steps that you can
Good luck and let me know if you have any other questions...
0x6011bed error code is displayed once the printer performs an impression and to enable again the printer requires a lot of button pushes on the display of messages of 'OK '.
I have turned off the Officejet 7500, disconnected from the power, waited a minute, deleted and reinstalled ink tanks and the print head, sucked and bluff visible dust but still cannot make the mistake go away for very long, with usually error code return after printing (print or receipt of a fax).
I perform the extra step or need of cleanup for more than just a job printing after the error code clears?
An additional observation: If the print job is multiple pages, once started the Officejet 7500 completes the task, but is to begin after the error code displayed is the problem.
Thanks for getting back to me on this subject.
Because you also get a paper jam error, you can click here to access the paper jam good troubleshooting steps. Once the support document opens just review the Solutions proposed to ensure that no paper or debris is hidden in paper path in your product. Support document also guides you through the rollers for the cleaning of the printer. Regarding a paper sensor, you can not clean the sensor itself. In addition, if the sensor is defective, it is a non-replaceable part on this model of consumption of the product. Therefore, a replacement of the entire unit would be necessary.
After the jam troubleshooting steps, please try printing. If the error persists, can please click you here to send last programming Firmware update to your printer. The Firmware is the "brain" of your printer and control that made your printer and how your printer it. If there is a corruption in the internal programming in your printer, it can cause performance problems. Your printer must be in a State of 'ready' to 'send' to update the Firmware of the product. If your printer indicates a status of error on the Panel until the firmware update will most likely fail. Once the firmware update completed test print to see if the problem has been resolved.
If the error state persists after checking for jams and completing the update of the Firmware a replacement of the entire unit would be the next step.
Please let me know if the troubleshooting steps I've provided resolve this error state. Good luck!
I tried "cleaning ' my impression runs a dozen times, and each time, I see only small horizontal lines of color cyan in the appropriate boxes. There is much ink in the cartridges. The all-in-one OfficeJet Pro L 7680 use cartridges without print heads. Ink is supplied to the printheads through flexible tubes. Unless there is an easy solution, I might need to remove the printheads and dip them in hot water, but I'll need a primer on how to open the cover, then remove them.
I doubt it makes a difference, but a few months ago, I upgraded my able 5 year old PC, 64-bit Vista 32 bit to 64 bit of Windows 8 Pro. I have some problems of compatibility, but it seems to work very well
Here is a link that will provide you with instructions on how to replace and install cartridges and printheads. Before cleaning the print heads, I'd watch this document first of all it does not address the issues of print quality for your printer model. Just look at it and see if there are all the additional steps that you might have not already tried. Pages 147-150 user manual pointed out how manually clean the print head. I would check the date of warranty on the print head before dipping as which can void the warranty on parts. If this date has passed, the soaking will be no danger as replacement would be the only other option left.
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