HP Officejet 7500 E910 won't print black
My Officejet 7500 E910 won't print black. I changed the cartridge HP, turned the printer market, printed a unique emblem of color, and my black printed pages are still blank.
Here is a document that I found, don't know if you've tried all these steps:
Tags: HP Printers
I have an error message on my 7500 E910 that says "paper alignment", and therefore it will not print the document. How can I solve this problem? Thank you
Hi there Koonipper,
Usually with this error message, the ink just need to be realigned. Here is the closest match for a document troubleshooting this problem, please try as many of the steps that you can
Good luck and let me know if you have any other questions...
HP Officejet 6500 E709a, purchased in June 2011, stopped printing in black ink one day last week. Quickly, I ordered new ink and replace the cartridge. When he wouldn't even print I started troubleshooting and followed all the steps. After cleaning the print head, a few letters of a printed page, but no more than that. This gave me hope so I ordered a new print head, which was installed today. No improvement, so I replaced the color ink cartridges and reinstalled the black cartridge, which all appear to be properly ventilated. Still no improvement. only a few shadows black letters. It is by generating messages "alignment" or "ink system failure". So now, I replaced all the ink cartridges and the print head. It prints color but not black.
Really, I love this printer and have had no problems in the past. It's only a little over a year and I do not use it too. I didn't do a new printer and now that I have invested $100 in ink and Geraldine Chief I would like it to work. Help would be greatly appreciated!
Hi John, I was afraid of that... but thank you for your time and your advice. Marene
I can't get my laptop (Toshiba Satellite) to connect with my printer HP, (Officejet 7500 E910). This printer was working with this computer until I experienced connection problems. Thought it was my router and replaced by the new router, (BelkinAC1750 DB). Router works fine with the laptop and another, (which has Windows 8.1). I can't connect either wired or wireless for printer or PC. I rebooted to update software that is recommended with this printer that is listed as compatible with windows 10 twice. When I run the HP software to solve problems, it shows the installation is successful, but I get a file error when I try to print. I tried to reconnect several times to the network, but I think that the IP address on the printer set up display is wrong, but I don't know how to check this. The HP software troubleshooting help gives this as a problem, (the IP address is incorrect or a wireless network). I disable firewall and antivirus with no result. I read all the suggestions I can find without success. I would like to reset the printer to the original configuration, but I can't find the method to do it. I think the problem is with the printer. Any suggestions would be greatly appreciated.
I discovered how to reset my default settings for the touch screen of the printer. It's under the 'Tools' menu, I didn't just not scrolled to the bottom. I have reset to the factory settings and then you had to use the HP printer Assistant, but I connected the printer to the network successfully with the correct IP, 192.168.2.171. The two PC is now no trouble-free printing. I don't know how I got into this mess, but I know that it is with your help that I managed to find a solution. Thank you for your time and your efforts. You saved me time and money.
I tried several times, in vain, to print an A2 envelope on this printer. It will show perhaps, but I have dark lines or it will jam, which is most likely to occur. By checking the archives, I see other printers do not support this size envelope, but there is no mention on my particular model.
The same applies to this model or am I missing something? If this printer is able to print an envelope of this size, is there a work-around perhaps?
Thank you very much for any assistance, you may be able to offer.
Welcome to the HP Forums!
I understand that you get problems printing A2 envelopes using the Officejet 7500 E910. I will do my best to help you! First of all, I need to know your operating system on your computer? Windows or Mac?
Just to let you know, I'll provide the Product Specifications. Click on the supported paper handling, and then click Envelopes supported. You may have noticed the A2 if not supported.
If you have a Mac computer, you can create a custom within this guideline size: (3.0 to 13.0 inches) wide and (5.0 to 44.0 inches) long. I'll give you a document from HP on create paper formats in Windows 7, Windows 8, and Mac OS X.
If you have any other questions, please let me know. Have a great day!
HP Officejet 6500 E710n-z won't print BLACK usining Excel 2007. I don't think it's a clean printer, but was jump there ' All could have at least a direction for a fix or solution
Win7 full cartahers printing.
Thanks for the reply with more information.
what you did may limit the possible cause. at least we know that this problem is caused by excel, below is a workaround solution that you can try:
Looking at the 'Print Preview', confirms is the black appear or not.
More top issue will be useful for further refinement.
Copy / paste from the old file by excellent:
1. create a new excel file
2 paste special
3 'text' only
4 repeat the format will help.
We have a HP Officejet 7500 E910. We scan 11 X 17 (tabloid) directly to print (by analyzing the halves separately), but I can't find a way to scan to a file. Is this possible?
It is possible using the ArcSoft (Scan - n - Stitch Deluxe for HP) software that was provided on a different CD with the printer.
Thus, this can be done using the façade of scanning to a memory device:
I use my HP Officejet 7500 E910 to print a page of book of 12 X 12 scrap metal without borders. The page is perfect with the exception of the last inch. The paper stops feeding the last inch or so while the keeps printing print head causing the ruined page. The printer is about 3 years, can print 12 X 12 pages perfectly. Any ideas?
Thanks for getting back to me on this subject. I am very happy to hear that your product is now print perfectly.
If you think that the troubleshooting steps I provided has solved your printing problem, could you please mark my post above, as a Solution. This will make it easier for other users of the Forums of HP Support who have this problem find these steps.
Thanks again for joining the Forums of HP Support. Good day!
my hp officejet pro 8600 won't print from my ipad. ?
Yes. Try following the instructions here http://support.hp.com/us-en/document/c02623193
If this does not help, let me know and I'll see what I can do.
My HP Officejet Pro Wireless is not printing black even with a new cartridge. Help!
Of course check that the cartridge is very savvy.
As OEM HP is responsible for the good operation of the printer and their
drivers provided. Check with HP support, their documentation online and
drivers and ask in their forums.
Good luck, you need to update or reinstall the latest driver.
HP support/troubleshooting & drivers
The main issue is probably the drivers, but these can help:
Add or remove a printer
Solve printer problems
Open the printer Troubleshooter
Find the manufacturer's Web site
Find and install printer drivers in Windows 7
I hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
Photosmart C410a Prem
Mac osx hard wired and wireless
printer alignment fail, won't print blackRobert Eick
I hope you do well and welcome to the forum;
Let's try this steps;If there is static interference, or fittings loose with the product, this can result in the bands or lines in the copy by fax or scan. To resolve this issue, check the connections of the product, and then reset the product.
My Officejet 4630 is 6 months old. I bought it when my previous HP printer (which was more than 2 years) stopped printing black ink. This printer is doing the same thing. I searched the forums and the internet for a solution, nothing works.
I just changed the black ink cartridge today because he missed. I put in a geniune, brand new, HP black ink cartridge. Print the page alignment and the black ink was very uneven/faded. I scanned the pagae alignment and it has 'failed '. Printed a new alignment page, no black ink at all on this one. Then of course, the scan which has as well. I went through so many pages of reports to the printer, print quality, printer alignment pages, it's RIDICULOUS. I took the cartridge out and put it again. The printer off, he turned his back. NOTHING WORKS. This printer, which I paid a lot of money for, turns out to be useless!
I'm NOT going to 'send this home' which seems to be the only solution I've found that I have not yet tried. If there is no solution for this problem that I can do myself so this printer is crap and I don't want that. And if this is really the case, I will never buy an HP product again because this is the SECOND time I had this problem. What is an unreliable product and brand.
If anyone has a solution for this, I would be acknowledging the entry.
I have exhausted the alignment and clean the print head options with no fix. However, I found a page on HP (a little hidden and I can not find yet) who said to get out the black cartridge and place the face upward all night. I did that last night, put in this morning and boom, new black ink printing!
I understand that the printer starts a sequence of cleaning from time to time, which uses ink. I wonder what is happening to the ink. It moves to a "cesspool" of sorts, and whether itself needs cleaning occasionally?
Thanks if anyone can help.
Officejet 7500 has been evaluated for a duty cycle of up to 7000 pages per month. With a standard 12 month warranty, this would imply a guaranteed page 84K service.
Personally, I would not add a drain system, there are probably other things that would wear until the capacity of the station would become a problem. (For example, the coding Strip would probably need cleaning or replacement, see the post here)
I suggest do things to minimize ink spit in the service station:
- Keep the printer plugged in to an outlet. If an external passes as an output switch is used more ink will be used at startup.
- Don't run don't not cleaning cycles since the Panel Toolbox or before if necessary (very rare).
I have a MacBook Air with OS X (Yosemite 10.10.3)-.
When I connect the printer via USB, I was able to print by using the generic drivers on the machine. However, as expected, update software detected an update for HP drivers - I installed.
And now the printer does not print in color. I checked every setting I can think, but it is still printing in black and white.
Any help would be appreciated!
Welcome to the @mandikayencforum!
I have read your current position and the previous thread on how you were not and are not able to print in color from your Mac running 10.10. I saw that already test pages were color printing and would like to know if the test always pages print in color. If they do, a matter for the Mac somewhere, and I have some suggestions for you to do below. If the test pages no longer print in color, please let me know! If the printer is not printing in color when you print test pages, there is probably a problem of cartridge or printer hardware problem.
1. follow the same steps of @Waterboy71 on your other thread here to reset the permissions system disk and repair of printing: Re: Officejet Pro 8100 refuses to print color (OS X 10.9)
2. If you still do not have the ability to select the color printing on your Mac, try the procedure described in this post from wisgirl64: Re: won't print in color from my Mac or iPhoto for HP photosmart D110
If you find that the color print test pages, and the Mac does not give you the options to choose color printing, I suggest getting in touch with Apple support experts to see if they can help fix the problem of the OS X.
If you like my answer to you today, click the thumbs up below!
I love this printer. He has been a reliable workhorse, but today, it would not print black. I bought a new cartridge, but still no go. When something like this happened in the old days, I would use a little alcohol on a cotton ball to clean the cartridge, but these 564 cartridges are not this way.
I took the cartridge and looked at the container of ink in the printer. Of course, it's a piece of lattice and it was clogged up. I used a baby medicine syringe to deposit some drops of alcohol on the mesh and absorb the alcohol with a q. total quantity of alcohol was maybe 1/2 teaspoon.
The glow of the mesh, the flow of ink and I still love my HP printer. I won't be responsible by someone of another printer, but mine is very well after this treatment.
Thanks for the comments and glad to hear that it's back to work
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