HP Officejet 7610: HP Officejet 7610 doesn't connect to the computer

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• Palm Pre doesn't connect to the computer

  When I plug my Palm Pre in my computer it just load it, I used to get pictures on my computer, but now it will not work! Any suggestions?

  You've restarted yor device? Go to Device info, reset the Options, select restart. If this does not work you can try an Erase Apps & data in the same menu. Remember this will erase all PIM data on your device and your device will have to be restored from the backup data from any source you use; Google, the profile of Palm etc.

• My HP Officejet 4300 Series printer is not printing-"printer error says"no connection to the computer.

  Original title: My HP Officejet 4300 Series printer not print

  The mistake of the printer says "no connection to the computer. The computer error says: "the printer is offline. All necessary cables are connected. What should I do?

  Hello

  Have you made changes on the computer before this problem?

  I suggest you try this method and check the status of the issue.

  Printer in Windows problems.

  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

  You can also refer to:

  Resources for the resolution of the printer in Windows XP problems.

  http://support.Microsoft.com/kb/308028

• Web services Officejet 8100 printer cannot connect to the server

  I tried to set up ePrint - HP connected on my Officejet Pro 8100, which, for some reason, it's own decided to disable the eprint service. When I try to connect to get the confirmation code for HP connected, this message appears

  "Unable to connect to the server.

  Check the Internet connection and try again. Or contact your system administrator or the person who set up the printer.
  If your network requires a proxy server address to connect to the Internet, click Proxy enter or check your browser settings. »

  I tried all of the suggestions posted in this post-

  http://h30434.www3.HP.com/T5/eprint-print-apps-mobile-printing-and-ePrintCenter/cannot-connect-to-se... - but none solved the problem.

  Apart from not using web services or filing a compliant under the terms of the UCC for the guarantee of marketability, what to do next?

  Hello RealGomer,

  Welcome to the Forums of HP Support!

  If I understand your message your Officejet 8100 is more connected to the Web Services and you have tried to assign a manual IP address of the printer.

  In the link you provided I have not seen any information about which server DNS has been used, because it is usually the cause / root of the problem, try to enter the DNS name of 8.8.8.8 & 8.8.4.4. To enter, you must be in the Web integrated to the network printer server.

  If this DNS information do not resolve, I'll get another for the DNS installation program.

  See you soon,.

• HP Officejet 8500 A909a: HP Officejet 8500 A909a accepts most of the computer print control

  I have had this printer for years and never had a problem.  Then he stopped accepting the scan command.  I went for the scanner and printing doctor and follow the guests, including the installation of the new software.  Now, it scans when ordered.

  BUT it does not now print.  Not an image, not a document.

  I was again through the guests of scanning/printing doctor, uninstalled then reinstalled the software.  But nothing!  However, if I put something on the screen of the printer and press the button on the printer, which will print.  Is simply not wanting to accept commands from the computer.

  Any ideas?

  Hello @Stellabelle,

  Thank you for your response.

  Since you are using a USB connection, do not follow the steps I mentioned in the post above. Try the following steps:

  • Unplug the USB cable from the printer to the PC.
  • Go to Control Panel - programs and features and ensure that no printer Officejet from HP in the list entry. If there are, uninstall the same.
  • Restart your computer.
  • Click on http://ftp.hp.com/pub/softlib/software12/COL31041/mp-88604-3/OJP8500vA909_Full_14.exe and install the drivers.
  • Connect the USB cable as long as you are prompted.
  • Try to print now. If further questions, go to the next step.
  • Go to http://hp.care/2c5YKY5 and expand "Manual steps to solve the problem" and follow the steps under "step 4: Verify that the correct port is selected.
  • Now, try to print and check.

  Hope that helps!

  Good luck

  Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

• HP Officejet Pro 8620: iPad connects to the printer

  My iPad 2 Air do not print to my HP Officejet Pro 8620 although my iPhone 6 prints very well so I don't know the connection Internet is good and the printer works

  Hello

  He recently lost connection or is this the first time you tried?
  
  Try to restart your iPad look - it's a simple solution that sometimes allows to restore the connection to the printer.
  
  Other things to check would be that there has been no recent changes to the wifi password.

• HP Officejet 4620:4620 will connect to the motorola sbg6580, IP address but cannot be contacted (?)

  Got a new router/Modem/wireless to Motorola. Follow the instructions in HP, used a PIN, set up a new customer in the Web page of the router... violates ' affect connection. IP address displays on the HP screen, wireless light is solid.

  But I don't see the printer in my network even if sharing is implemented.

  When I send a test page, he's not going thru.

  Troubleshooting report:

  Problems found

  Hello @gracesten.

  Welcome to the HP community!

  I understand that you are having some difficulties to configure your HP Officejet 4620 eAll-in-one printer to print wirelessly with your new Motorola SBG6580 router and your computer Windows 8. I want to help you with this.

  You mentioned that your printer is getting an IP address. If the IP address starts with 169.254.X.X then the printer is unable to connect and has assigned this IP address on its own.

  The easiest way to configure the printer wireless, is to follow the impulse of software. In this way, the printer is currently Setup on the network using the computer's network settings. Did you install the full software functionality for you printer? If not you can download it here: HP Officejet full feature software and driver.

  Here is a step by step guide how to use the software to set up your printer using the HP software: Setup the printer to a wireless network for the HP Officejet 4620 e-all-in-one HP Deskjet Ink Advantage 4620 e-all-in-one printer series

  Please reply to let me know if this works for you, and if there is anything else I can do to help!

  

• OfficeJet 4630: Says printer connected to the network, but computer says that it is not connected or idle

  I can't print to our hp officejet printer range 4630.  The printer says that it is connected to our home wireless network.  However, he said that it is inactive or not connected to the network on my mac.  The only way it will print sometimes is if I switch to a wireless network that is named the same as the printer.  AirPrint does not work.  We have a Linksys router.  Not sure if this is the problem or not.  I ran all kinds of diagnostic impressions on the printer and all say that it is connected.  I also tried to put the ip address into my web browser and it does not find the printer when it is connected to our home network.  Help, please!

  Thanks for trying my earlier recommendations. In my view, the problem you are experiencing may be with your wireless router. Normally, I would have you make sure that it is configured correctly, but you cannot access the built-in Web server.

  I want to try to set a static IP address, so we can try to get in the EWS. Please continue here: printer does not maintain the wireless connection

  A little luck? If you were able to set a static IP address, please try and access the built-in Web server. Follow the steps below:

  1. open EWS (use my earlier recommendations) printers

  2. go to the Network tab

  3. network protocols

  4. Select enable IPv4 ONLY

  Now with IPv4 enabled, you should be able to print wireless.

  If this isn't the case, you will need your router company to make sure that the multicast is enabled, Hello Protocol is enabled, mac filtering is disabled and ask them to check if there are updates the firmware for the router and the router's firewall check to make sure that it does not obstruct the communication

  The following ports are also used by your HP device and may need to be opened on your firewall configuration

  Incoming (UDP) ports are ports of destination on the computer while outgoing ports (TCP) are ports of destination on the HP device

  Incoming ports (UDP)

  137, 138, 161, 427

  Outbound ports (TCP)

  137, 139, 427, 9100, 9220, 9500

  The ports are used for the following functions:

  Print

  427, 137 161 UDP ports

  TCP port 9100

  Download of photo card

  137 138 427 UDP ports

  TCP 139

  Scanning

  427 UDP port

  TCP 9220, 9500

  Faxing

  427 UDP port

  TCP port 9220

  Installation of device HP

  427 UDP port

  Web Services

  80, 443, 5222 and 5223

  Any change? I appreciate your persistence!

• HP OfficeJet Pro 8600 no FAX OF the COMPUTER

  Hi, when trying to fax from the computer, apparently nothing is happening...

  Steps-

  Intended to document on screen

  Select Print

  Choose printer 8600 FAX

  Dialog (seems even PRINT)

  After hitting OK, nothing happens.

  I assumed that the box should appear asking where I want to send either right when I select print via 8600 Fax, or right afterwards?

  Works ok / can fax directly from glass all-in-one.

  A ran utilities print and Scan doctor and says that everything is ok. But does not list the FAX as a separate printer.

  When I check the fax under devices and printer, no documents are in the print queue.

  Suppose he need some sort of update driver or reintall?

  Running Windows 7, 64 bit.

  Thank you!

  Hello

  See the link below.

  http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/want-to-send-fax-from-PC-in-HP-OfficeJet-4500-all-in-one/TD-p/1443895

• HP Officejet will not be connected to the wireless network?

  I have a HP Officejet 6500 wireless which will remain not connected to the network over a half hour or so, max.  My wife runs a laptop XP Pro and I have a Macbook Pro with Snow Leopard.  She NEVER problems printing, but my computer is always looking for the printer unless I re - connect via the wirelss Wizard.  I also use a Westell 327W Versalink router/modem and I have connected my Mac via Bonjour, if that helps.  Any ideas out there?  I even reinstalled the router right next to the printer thinking that may be the issue.  He STILL abandons the connection, but it's funny that my wife's computer is not...

  OK, let's assume that your Mac software is correct for now.  Its probably a good assumption.

  We will define an IP address from the printer.  This can help find the network when he wakes fashion 'sleep':

  We will set an IP address of the printer:

  -Print a the front of the printer Network Setup Page. Note the IP address of the printer.
  -Enter the IP address in a browser to reveal the internal settings of the printer.
  -Choose the network tab, then wireless along the left side, then on the IPv4 tab.
  -On this screen, you want to set a manual IP address. You must assign an IP address outside the range that the router sets automatically (called the DHCP range). In your case, is that 192.168.1.15 to 192.168.1.47 can use 192.168.1.50
  -Apply the subnet 255.255.255.0 (unless you know it's different, if so, use it)
  -Let the gateway and DNS white. Click 'apply '.

  Now, stop the router and printer, start the router, wait, and then start printing.

  After that, you will have to redo 'Add printer' using the new IP address.

• HP Officejet Pro 6830: HP Officejet Pro 6830 - unable to connect to the computer

  Hello

  I just replaced my Officejet6500 with an Offiejet 6830

  I have lived throughout the configuration stage until the software looked for the printer and it cannot be found. the printer is confirmed as connected to the same network as the computer's wireless so I don't know why it is not to be discovered

  Any help would be appreciated

  Thank you very much

  Mike

  Hey @mfbar,

  Welcome to the Forums of HP Support!

  I understand that printer e-all-in-one Officejet 6830 and your Mac OS x 10.10 machine are not communicating. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done:

  Turn the printer off.

  While the printer is turned off, remove the power cord at the back of the router for a minute.

  When the lights come back on the router, turn on the printer.

  Now on the printer, click on the wireless icon that looks like a radio tower.

  • If the IP address starts with 169.254, the printer is not getting a valid IP address. Contact your internet provider or one that provided you with the router for assistance in ensuring the router assigns IP addresses.
  • If the IP address starts with 172, the printer is connected to a network of comments. Contact your internet provider or one that provided you with the router for assistance with deactivation of the feedback network.
  • If the IP address begins with 192.168, the printer is properly connected to the network. Please see below.
  • If the IP address begins with any other number, the network is maintained. Contact your computer or the one who manages the assistance network.

  Once the above is done, if the Mac is still not able to detect the printer then the next step is to contact your internet provider or the one who provided the router. When you do, ask them to:

  • Open all ports.
  • Select multicast.
  • Disable MAC filtering/MAC cloning.
  • Make sure that the router has a band of 2.4 GHz (gigahertz).

  Please let me know the results after following the above. If you are able to connect to your printer, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• OfficeJet Pro 8600 Plus: Scan of the computer does not work with Win8.1 [solved: problem with USB3 Boost]

  Since I have installed 8.1 (pro), I can't use my 8600 software Pro for scanning the computer (via USB). It seems that there is no communication with the printer regarding the scanning software, but printing as usual.

  Tried to use the HP printer Assistant: when I click on the button "scan a Photo Document or", I get a message "inaccessible Scanner. Also restarted the printer.

  When I try to scan from Photoshop, the system first finds the printer, but it fails to connect.

  Update HP says that my system is up to date.

  HP Print and Scan Doctor 4.2 concludes and tells the printer on the welcome panel and seems to be able to communicate with him, up to a point.

  It gives me a error 'pilot' (sorry if is not called in English - he takes over my keyboard language, which is French and says "Pilot error") and says that no communication could be created between the printer and the driver for scanning, and I have to restart the computer...

  So I did and revived the software of the doctor, who gave me the same error message. This time, I clicked on 'Ignore' and let things. He ran a "Scan" Test twice and said that everything was going well or had been repaired. But strangely nothing on the printer during these 'tests '. And in the end, as he offered to do a scan test myself, I clicked on OK and I got the error message "inaccessible Scanner" again.

  Then I did my scans on a USB key, as I have done a few times already, and has gone very well. But I'd be happy to have this function "Scan to computer" back. How?

  Thanks in advance 23. It is resolved! See to the end.

  I use McAfee (All Access - Total Protection). All green. I did some research using 'Paint', 'Windows Fax' and 'Scan' and checked all the results using McAfee: 'does detect any items that require your attention.

  Here is a series of screenshots when you run printing HP and doctor Scan:

  

  

  I click on "Scanning troubleshooting..."

  

  I click on 'Ignore' right now because I know now that a restart will not help, but I have already tried (see my first post).

  

  

  It seems that the problems have been repaired. And if I click on 'Scan Test', it seems too good, initially...

  

  But if I go on and click on "Scan", bye bye:

  

  Everything is the same as the first time, as I remember.

  I checked services: dependencies are OK (RPC is in the WIA Service dependencies). Both services are "Running" and "automatic". I stopped and restarted WIA. No change.

  I launched a sfc/scannow:

  

  Before that, I changed the USB (a new one): no change.

  AND THEN: I unplugged the USB cable connecting the port (USB3) standard (directly on the rear panel of the motherboard) and plugged into a PCI USB3 card. And all was well with the scan.

  Do you think this says something about my motherboard (Asus X 79 Deluxe brand new) or on the Officejet?

• my HP Officejet 6310xi does not load on the computer windows 7

  How to install a HP Officejet 6310xi to computer Acer windows 7?

  Referring to the HP support site, for your model using the full installation instructions have software, or using your HP CD.

  You install *before * connection of the printer

• HP Officejet Pro 8600: No Wifi connection between the computer laptop and HP printer

  Hi, I just added W10 os for my laptop, I was on os W7, work system very well, my printer is Office Jet Pro 8600, both laptop and printer are connected to my wireless router, but my laptop cannot find my printer, I misplaced my original disc, can anyone advise me on what it takes to please. TIA

  Hi @Rockabilly,

  I was able to locate the software you're looking for, but from your description, not having is not the software may not be the question. I will first provide you with the software, then if you continue to have problems, let me know and we can go from there.

  Printers HP Officejet Pro 8600 Plus and Premium e-All-in-One

  E-all-in-one printer, HP Officejet Pro 8600 - N911a

  Alternatively, you can also download and run the HP printer install wizard for Windows

  The HP printer for window installation wizard was created to help users download and install the latest and most appropriate HP software solution for their HP printer.

• OfficeJet Pro 8600 more Scan to the computer

  OfficeJet Pro 8600 more "computer scan", "Save as editable text" computer PC with Win 7 and JO 8600 Pro installed and operating normally, JO 8600 Pro on a wired home network.

  How does the 8600 file names and how can I control the names.  My 8600 JO ProPlus is name my text files using a name I once attributed to a sweep of several weeks rather than use some name generic scan or the date!

  To change the settings of advanced scanning

  Function of your printer, advanced settings contain options to adjust the brightness, contrast, quality scan, set the OCR language and change the destination of digitization.