HP Officejet 8500 has more: pictures come out with a purple tint

I printed some photos and they came out great!  Then I tried to print more photos and they all had a purple tint.  I used glossy paper Photo Premium and installed all the HP real new cartridges.  I really need these photos for Christmas gifts, but now they all have a purple tint.  Anyone know what I can do?

DocCottle,

I followed all of the documents that you referred me to and done all the suggested fixes.  All Pages print great quality BUT the "calibration" repeatedly failed.   I contacted HP Support by phone and they said it was probably a hardware problem.  Still no pictures to print with a purple tint.

As you suggest, I'm probably going to get a new printer.  I really appreciate your help!

Thank you

Jean

Tags: HP Printers

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