HP OfficeJet 8500 Wireless all-in-One ADF does not work
The ADF on my all-in-One of 8500 Wireless printer has stopped working. CB023A product number. I went through all the troubleshooting steps and I reset the printer and the ADF will not feed. It was working fine earlier, but that are becoming more and more spiratic and now don't feed pages in all. All CAD looks like it is in good condition.
There is a document with measures helping address ADF no power problem. This document can be found here.
Also, be sure to perform a hard reset, although you mentioned try a reset, if you have not already:
* Unplug the printer while the unit is running
Disconnect the other end of the power cord from the wall jack directly
* Wait 30 seconds
* Plug the rear unit to
For example, if the problem persists, I would then perform a partial reset:
* Partial reset for this printer is the same as the top of the page group of printers in the document located here.
Do you mean the turning rollers as the printer attempts to feed paper through the ADF?
Tags: HP Printers
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Follow the steps outlined in the documents below to scan from the software.
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Hi @mlanders55,
Welcome to the Forums of HP Support! I see that you have problems of analysis, since the upgrade to Windows 10. I will do my best to help you with this problem. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.
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Hello dhe8011,
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I understand that you would like to know if you can send faxes from your computer. Yes, you are able to perform this function, but must be in place. What is your operating system on your computer? Click here to read: Windows.
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