HP Officejet 8600 scanning/copying problem

Similar Questions

• OfficeJet 8600: scan of the computer does not work on mac officejet yosemite 8600

  I tried the fix in the forum for the officejet which will not sweep with yosemite.    I used the driver for 8600 officejet Yosemite.   I restarted the router, computer and printer.  I also struggle with the print function.  Every day, I have to turn off the printer market to find the computer.  I have a macbook pro computer running OS X 10.10.2

  It's very frustrating!  Help, please!  Thank you!!

  Hey there @texasjane!

  Thanks for posting on the HP Forums!

  I should be able to provide assistance with the issue between you and your Officejet 8600 scan Mac OS X 10.10. You mentioned that you have already installed the full features of HP Officejet 8600 software but still have no success.  Your also get some printing problems.  The Mac indicates that the printer is offline when you try to print?

  Its possible that an update is available for the Mac on the HP software.  I recommend checking the Mac to make sure it's his print more up-to-date and scan drivers.  To check the updates simply click the Apple icon in the upper left corner of the screen.  Once your in the Apple menu, select App Store.  Within the App Store, you can click updates at the top of the window.  Check and install the HP updates that may be available.

  I suggest try to analyze using one of the construction in Mac as Capture of Image applications.  If there are problems with the HP on Mac 10.10 software then you may be able to bypass them with Image capture.  Image capture may be located in your Applications folder on a Mac.  You can also find it by linking the Image Capture in the Mac spotlight.  Spotlight is the magnifying glass at the top right of the screen.

  If please, after back and let me know how it goes!

  I hope this has been helpful!

• HP Officejet 8600 N911a copy questions!

  Whenever we use any aspect of the printer (fax, app Center, etc.)  I can get a full picture on the page printed; However, when I put anything on the glass plates to copy results out EXTREMELY light in ink or almost empty!  There is a NEW printer, bought and installed yesterday, August 9, 2012.

  Can you please check my problem post entitled problems Officejet 8600 N911a copy

  From: SforkMotelLacey

  Sent the: 10/08/2012-16:43

  Add SforkMotelLacey to friends Ignore the SforkMotelLacey

  I was hoping maybe you could take a look at my post and see if you can find out how to solve this problem, because it's the printer / fax / well all (blood of our lives) and we are a small MOM and pop motel owned (that I run for the family) and we NEED to go right for once! Please oh, please!

  OK, a little hurt a title...

  From: SforkMotelLacey

  Sent the: 10/08/2012-16:48

  Add SforkMotelLacey to friends Ignore the SforkMotelLacey

  Sorry this is to copy the questions no problems!

  Thanks again in advance

  Hi SfolkMotelLacey,

  The charger - automatic document feeder or glass to make copies?

• HP Officejet 8600 scanning

  (1) HP Officejet 8600 more

  (2) Windows 7 Pro

  (3) an error occurred when parsing

  (4) no change in system

  Scanning flat bed or document feeder, PC says "scanner preparation", the screen on the printer now shows 'scanning' and after 30 seconds, the screnn PC has a message box indicating "year error occurred while scanning.

  I say to scan in PDF format and save in default; My Documents folder on drive C:\

  Any suggestions will be appreciated.

  Thank you

  Mike

  No problem. I'm glad your problem was resolved.

  Enjoy printing...

• OfficeJet 8600 scan to file on mac

  I have a MAC running Lion (10.7) I just bought a printer Officejet 8600 and I want to use the "SCAN to file" (directly from the Menu of printers).

  HP says that this does not work on a MAC... Is this correct? someone at - it work?

  Hello

  The computer function scanning work with Mac OS.

  Make sure to install the latest software of full functionality for your HP and not the original CD operating system that is not compatible with Lion.

  Be sure to select the Software from HP recommended during installation.

  http://FTP.HP.com/pub/softlib/software12/COL40131/MP-97865-2/OfficeJet-Pro-8600-series_v12.14.0.dmg

  Once finished the day, be sure to install any update available HP by clicking the Apple icon, then the about this Mac.

  If you reffer scanning to a function of a record network, the\ do not currently have supported by Lion because of the issue of the BONE.

  You can find more information below:

  http://h20000.www2.HP.com/bizsupport/TechSupport/document.jsp?lang=en&cc=us&TaskID=110&prodSeriesId=3377075&prodTypeId=18972&prodSeriesId=3377075&ObjectID=c03037582

• Scan/copy with HP Officejet 8600 pro problems

  I have a desktop HP all-in-one running Windows 7 (64-bit). The printer HP Officejet 8600 pro range is connected to the printer via a USB cable. Scanning/copying is all lines verticle edge edge of the paper. I ran the HP scan doctor software and it showed that everything works. Still no usable copy. Search HP site and the forum of solutions. Tried what I found. Still haven't found a solution. I would set an example of a scan, but I see no abilty to attach a copy of this message. Can someone help me solve the problem?

  The scan looks like the following image?

  

  It s probably a power outage in the lamp.

  1. try to change a different electric recessed contact.

  • 

  2. check the scanner lamp, if he shines a light "BOLD" when the printer is turned on.

  • 

  3. try to start a new search and check the operation of the scanner and how works.

  • If the problem persists, this means that the scanner lamp has a hardware failure.
  • To contact directly to Hewlett Packard to ask the repair options available:
  • Contact HP > http://www8.hp.com/us/en/contact-hp/contact.html

  * Click the stars KUDOS to say thanks

  * also click on the Solution button if your question is answered.

• Copy/scanninf with HP Officejet 8600 pro problems

  I have a desktop HP all-in-one running Windows 7 (64-bit). The printer HP Officejet 8600 pro range is connected to the printer via a USB cable. Scanning/copying is all lines verticle edge edge of the paper. I ran the HP scan doctor software and it showed that everything works. Still no usable copy. Search HP site and the forum of solutions. Tried what I found. Still no solution found.

  Well, I thought was this Chantilly when a blogger told me to try another outlet. It worked for a while. Now, the scanner lamp isn't bright lighting as it did before. She is dark, almost orange. The printer's two month warranty. Is this a bad sanner lamp or something else?

  Can someone help me solve the problem?

  Thanks for the pointers. I'll try them and I hope that this solves the problem.

• HP Officejet 8600 more print and scan problems

  Hello

  I had my HP officejet 8600 more for 2-3 years and always had problems following and just kept reinstalling the drivers as a quick fix. I am now starting a business from home and I have no time to deal with printing and scanning the questions and, of course, my warranty has expired! My operating system is OS X version 10.9.4.

  When I scan to my computer, the printer indicates "not found computer." The status of my mac is no different than when I scanned a document a few days ago! Remove and reinstall the drivers solves this problem temporarily but I want it fixed permanently.

  In addition, when printing, sometimes a page can print immediately and at other times, it may take 5-10 minutes to print even if its status is 100% full in the print queue - even once, reinstall the drivers is a quick fix but I want a permanent solution.

  Any help to solve these problems would be greatly appreciated.

  Thank you very much...

  Hello Hello!

  I thank very you much for getting back to me! Glad to hear things are working at the moment! Please take the time to click the button of "acceptable Solution", while others may see this post and they can get a fix quickly. Also if you want to say 'Thank you' click 'Bravo '. I would really appreciate one or both of these actions because it makes things easier for the new people on the Forums to get help fast.

  Have a good!

• my HP officejet 4500 Wireless has problem "FAILURE of the SCANNER. UNABLE to SCAN, COPY OR FAX SEND"help!

  Help, please... I bought the printer on May 1, 2011, (a year ago) and now I am facing problem of unable to scan, copy and fax. Help, please. Thank you

  Hi trebreklaw,

  Download and install the full software functionality from the link below.

  Driver and HP Officejet Full Feature software

• Problems when scanning double-sided printer Officejet 8600 Pro Plus

  Hello everyone

  I recently bought a printer HP Officejet 8600 Pro Plus (CM750A n911g)

  I am facing difficulties when more than one original double face scanning by ADF.

  A single page works fine, but with several pages it works in about 10% of cases.

  This is what is happening.

  In normal situations, side of first page the page is parsed, page is hit, second side is scanned, new page flips and ejects the page.

  But there are times that when the first side is scanned the first page is fed into the ADF, the second page we begin to slide into the ADF, because the upper feed Dungeon rollers turning at this time here in time.

  For the moment that first page trying to flip the machine 'sees' the second page and decided to eject the first page without analyzing the second side. It begins directly to scan the first side of the second page. (image is reversed 180% because the machine "thinks" it is the second part of the first page)

  This is happening (not always, sometimes some pages are treated as it should be) up to the last page.

  Last page is always correct, since there is no next page more to disrupt the process.

  Anyone know what to do to avoid this behavior? The paper used is normal paper 80g.

  I installed the latest version of the firmware in this machine (CLP1CN1304AR)

  I'm starting to think that this could be a bug software and superior power rollers run too long.

  I've tried different settings and this happens when starting a scan of the computer, but also when starting a scan of the screen touchscreen printer.

  Thanks for any answers

  Kind regards

  Ronny

  This one is over.

  For those who might be interested, he has focused on the machine.

  Machine update itself to works and always the latest version of the firmware very well

  Good bye

• HP officejet pro 8600: office jet pro 8600 scan generates only black pages

  Scanner worked fine until today when I tried to scan a page.  Print and scan 4.9 doctor says my scanner is fine, but scanned page is black and adjustments do not change this.  Also, I used to be able to add a page or more and who went with Windows 10.  This machine is 4 1/2 years and not under warranty.

  Hello @kathy817, hope you are well!

  Thank you access the Forums from HP Support for extra support! It's a good place to find the help you need, other users, HP experts and other support staff.

  I see that you are having problems when parsing printer Officejet 8600. Could you please try and make a copy of the photo on the printer? Let me know if the copy option works very well.

  If the copy also gives you a black page, try the following steps:

  • Unplug the printer from the power outlet.
  • Wait 2-3 minutes and then plug back the power cable directly to the wall outlet (do not use a surge protector or an extension cord)

  If the copy is fine, please let me know. In addition, tell me how the printer is connected. Is it connected using USB or wireless?

  I'll watch for your reply. Good luck!

  See you soon

  Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

• scanning and copying problem

  Hi all

  I have an officejet pro 8600. He developed a failure when scanning and copying only. It prints very well. When scanning/copying in black and white I get only a series of black lines vertical, probably 100 or more, arranged like a bar code. When you use the color I get 3 or 4 vertical lines in cyan. I do not hear from the current page scanned/copied. I suspect the scanner itself is faulty, but any help would be received with gratitude.

  Thanks Steve

  Hi Steve.

  Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

  Sorry to hear you have a problem with lines on your Scan and copy.  I got it exactly the same problem with this printer very and I could solve the problem by making a simple step. Now, this will sound a bit crazy and I hope you are open minded.  Plug the power cable directly into a wall... pretty crazy huh?  HP printers have already built in surge protector, and if you have connected it to a power supply/Strip bar, the printer will get all the power it needs to function properly. You are probably currently you are yourself, "Ive always had this printer connected to a strip/Bar and have never had any problems.  Well, let me tell you that you probably had issues with the printer that only they were issues that you would not notice.  Brightness, the screen feel slower, a little more time to get out of the way 'sleep'... that are just a few things that could took place in the Strip bar.  Just so you know I'm not send you smoke signals, this is a document that shows all the questions when it is connected to an uninterruptible power supply/Strip/surge protector power.  Now, if this does not resolve your problem, I need for you to let me know so that I can give you other possible fixes for this issue.

  I'm always here to help then feel free to write again.

  Thanks for your time Steve.  Let me know how make you out.

• Officejet 8600 Windows 7 62 bit dell computer will not scan. HP P

  Will not scan new Officejet 8600 all-in-one.  7, 62 bit, computer operating system Dell.  A ran HP print and Scan doctor.  Upon arrival of the pilot, had me unplug the printer, then restart the computer.  Upon restart, received message "this tool could not solve the problem, even after a reboot.  Go to the HP customer care for help to solve this problem.  Function copy and printer works.  Connected by USB only.  Help, please. Thanks in advance.

  No problem.  I'm always happy to help you.  Looks like you might be on the right track with the cable.  What you are discribing it seems it's a communication problem, more of a problem with the drivers.  Make sure that you do not use a USB cable that is more than 6 feet (2 m).  Anything more than that and the loss of signal can cause problems like this.  Let me know what happens.

• scanning duplex hp officejet 8600

  Hello!  I was wasting a ton of time trying to figure out how to scan duplex using HP officejet 8600.  Is there a driver or software, I need?  Now when I go to my settings of the printer in the Control Panel, it only shows my printer and fax. I don't really see an option to change the settings on my scanner.  Even if I can scan.  I want to be able to use the high plateau of the loader page to scan both sides.  (I plan on my teaching books everything on a USB for easy access and sharing.)  "This is the main purpose of me to have bought this printer.)

  Help, please!

  What model 8600 Officejet do you have?  The Officejet 8600 more and Officejet 8600 Premium have ability to scan double-sided, the Officejet 8600 standard does not.  You can check from the Panel with the copy settings - most and Premium have an option to make the copies face 2:1 or 2:2 for the original and copies, the standard version has options for 1:1 and 1:2.

  If you have the Officejet 8600 Plus or Premium, what operating system are you using?  How the connected printer - USB connected LAN or wireless LAN?

• HP Officejet Pro 8600 scans appear in white

  Hello

  My HP Officejet Pro 8600 scan correctly, either from the document feeder or the dish. The scans appear almost totally blank, although some weak contours are barely visible along the top. Two computers use the scanner (Mac OS X 10.6.8 and 10.7.5) and both have the same problem. Any suggestion would be great!

  Hi ABverr,

  A hard reset can solve this problem.  To do this, unplug the power cord at the back of the printer when the printer is still on.  Unplug the other end of the power cord.  After 60 seconds, plug it directly into a wall outlet, and then plug it into the back of the printer.  Try a scan.

  If this does not help, I linked a document with measures to correct the problems of quality of scanning.  Click here

  If the problems persist, you can download and run printing HP and doctor Scan.  Click here  Let me know the results.

  Good luck!