HP Officejet J4580 printer error message

I received the following error message: print cartridge problem: [Black]. Refer to device documentation to troubleshoot. I looked online don't see anything that could help.  I also removed and replaced the black cartridge... nothing.

Hi trends36

Have you tried cleaning the contacts of the cartridge? See the link below for more details

http://support.HP.com/us-en/document/c01818839

Ciara

Tags: HP Printers

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